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Summary of reviewsClarion Hotel The Edge in Tromsø receives high praise from guests for its outstanding features, particularly its enviable location on the quayside offering picturesque views of the harbor and fjords. The central placement provides easy access to the city's main attractions, including museums, restaurants and shops, while maintaining a peaceful ambiance. The hotel’s modern design and stylish Nordic architecture complement its functional and comfortable rooms, which often have stunning vistas of water and mountains.
The breakfast buffet is consistently celebrated as a highlight with an extensive and diverse selection catering to various dietary needs, earning descriptors like excellent and fantastic. It includes fresh fruits, smoothies, salmon and made-to-order omelets, promising a delightful start to the day. Despite occasional minor organizational issues during peak times, the breakfast experience remains a significant appeal.
Dinner at the hotel offers a blend of experiences. The quality of the evening meals in the restaurant and the Social Bar & Bistro receives high praise, although the dinner menu's limited selection and lack of vegetarian options are sometimes highlighted. Certain issues with the availability of menu items and slow service occasionally arise, yet the atmosphere and overall dining experience are generally positive.
Guest rooms vary in size and comfort; superior rooms often receive favorable reviews for their spaciousness and exceptional views, while standard rooms are sometimes noted as small and lacking storage space. The rooms are modernly decorated and come equipped with comfortable beds, though some guests find the beds too soft.
Cleanliness receives mixed feedback. Most guests appreciate the high standard of room cleanliness and well-maintained common areas, while some occasionally face issues like dusty window sills and inconsistent housekeeping services.
The staff at Clarion Hotel The Edge earn consistent commendation for their friendliness, professionalism and accommodating nature, enhancing the warm and inviting atmosphere of the hotel.
Wi-Fi service presents a mixed experience. While public areas like the lobby and sky bar have strong connectivity, some rooms, particularly on specific floors, suffer from poor or inconsistent connections.
The hotel offers access to a well-equipped off-site gym, appreciated by many despite occasional inconvenience, especially during winter.
Families find the hotel reasonably accommodating with family-friendly rooms and a variety-laden breakfast offering gluten-free options. However, room size and lack of parking may pose drawbacks.
Situated in a vibrant area with active nightlife, the hotel allows easy access to local bars and boasts a popular Skybar, though it is closed on Sundays and Mondays.
The beds in the hotel are frequently praised for their comfort, though some guests find them too soft and narrow for two people.
Overall, Clarion Hotel The Edge upholds its four-star rating with quality services, a modern design and a central yet tranquil location, making it a highly recommended stay in Tromsø. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is built with environment class A and is eco-certified and ISO 14001 certified, indicating a strong commitment to environmental management. It actively works to reduce its environmental impact, including efforts to be as eco-friendly as possible.
Dog Friendly Hotel
This hotel is pet-friendly with a clear fee per stay, accommodating pets of any size. It offers a restaurant, bar, and fitness center, along with a Skybar providing views, ensuring a comfortable and convenient stay for guests with dogs.
Romantic Hotel
A popular choice in Tromsø, offering premium bedding and modern amenities. Its central location allows easy access to the city's attractions, while providing a comfortable and stylish base for a romantic getaway.
Business Hotel
This hotel is Tromsø's largest conference hotel, featuring 16 meeting rooms that can accommodate up to 1,000 participants. It offers state-of-the-art audiovisual technology, a 24-hour business center, and flexible meeting facilities with spectacular views. Additional amenities include free Wi-Fi, a gym, and on-site dining.
Accessible Hotel
This hotel is recognized as a leading hotel in Norway for accessibility. It features wheelchair-accessible public spaces and rooms, as well as guides and signs for visually impaired guests. The hotel offers accessible parking and HC toilets.
Hotel with Gym
This hotel features access for its guests to the nearby Feel 24 gyms in Tromsø, which are open 24/7 and equipped with modern equipment. The hotel provides key cards for access at the reception. The hotel also has a rooftop terrace.
4-Star Hotel
This hotel is centrally located by the sea and is considered by many locals to be the best in Tromsø. It features Tromsø's only sky bar, offering panoramic views, and has a popular restaurant.
Historic Hotel
Family Friendly Hotel
Hotel near Nightlife Spots
Room Types
Compact SingleFeatures a 140 cm bed, accessible from one side, a flat-screen TV and private bathroom with shower.
There is no space for extra beds and the maximum occupancy is 2 guests.
Standard Double RoomFeatures a flat-screen TV, work desk and private bathroom with shower.
Superior Double RoomFeatures a flat-screen TV, work desk and private bathroom with shower. The room has either sea or city views.
Deluxe Double RoomSpacious room with a flat-screen TV, large bed and a spacious bathroom with shower and upgraded bathroom amenities.
Family RoomThe family room offers a sofa, parquet floors, as well as a private bathroom featuring a shower and a hairdryer. The family room provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Standard Twin RoomThe twin room offers parquet floors, heating, as well as a private bathroom boasting a shower and a hairdryer. The twin room features a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 2 beds.
Superior Twin RoomThe twin room offers a safe deposit box, parquet floors, as well as a private bathroom boasting a shower and a hairdryer. The twin room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Junior SuiteThe unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Clarion Hotel The Edge in Tromsø emerges as an outstanding choice, largely due to its enviable location. Guests frequently highlight its central placement, which offers easy access to the city’s main attractions, such as museums, restaurants and shops. Nestled right on the quayside, the hotel provides picturesque views of the harbor and fjords, making it a perfect spot for those looking to enjoy the scenic beauty of Tromsø.
The proximity to the Hurtigruten ship terminal and ferry docks adds to its convenience, facilitating seamless travel for guests arriving by sea. Additionally, the hotel is well-suited for those participating in various excursions and activities around the city with many departure points just a few minutes' walk away.
Its centrality does not overshadow the peaceful ambiance, as the location manages to be both vibrant and tranquil. The hotel’s modern design and stylish Nordic architecture complement the functional and comfortable rooms, which often feature stunning views of the water and surrounding mountains.
Overall, Clarion Hotel The Edge stands out as a top accommodation choice in Tromsø by combining spectacular views, a strategic and convenient location and easy access to the city's highlights, ensuring a pleasant and memorable stay for its guests.
Breakfast
Clarion Hotel The Edge in Tromsø has built a strong reputation for its breakfast offerings, frequently highlighted by guests as a standout feature of their stay. The breakfast buffet is consistently praised for its extensive and diverse selection, providing a multitude of choices to suit various preferences and dietary requirements, including lactose-free, gluten-free and vegan options.
Guests commend the quality, presentation and sheer variety of the food, describing it as excellent, fantastic and even the best they've encountered in their travel experiences. The buffet includes fresh fruits, smoothies, various types of salmon, made-to-order omelettes and a range of breads and pastries, ensuring that no wish remains unfulfilled. Many guests were particularly impressed by the addition of local delicacies and the Scandinavian touch.
Despite its overall acclaim, a few reviews noted occasional issues with organization and the availability of certain items, especially during peak times when the breakfast area can become chaotic. However, these points are minor compared to the plethora of positive feedback celebrating the breakfast as the highlight of their stay, bringing every morning to a delightful start.
In summary, if you're staying at Clarion Hotel The Edge, the breakfast is not to be missed. It promises a lavish, delicious and hearty meal that caters to a wide array of tastes and dietary needs, making it a significant part of the hotel's appeal.
Dinner
Dining at Clarion Hotel The Edge offers a mix of experiences. The evening meal in the hotel's restaurant receives high praise for its excellent quality with standout dishes such as reindeer and burgers contributing to a memorable dining experience. The Social Bar & Bistro also garners commendations for its excellent cuisine and fair pricing, alongside good service and pleasant ambiance.
The hotel's restaurant does come with some caveats, however. The dinner menu, while featuring some very good a la carte options, is noted for its limited selection and a lack of vegetarian choices. Some guests experienced frustrations with the restaurant's availability of menu items and the closure of the Sky Bar and the main restaurant on certain evenings, especially Sundays and Mondays. Additionally, occasional criticisms arose regarding the quality and availability of hot food and slow service.
The breakfast experience varies with many guests highlighting a superb selection that includes an omelette chef and giving credit to the friendly and helpful breakfast staff. Nevertheless, some guests found elements of the hot buffet breakfast to be out too long and noted a desire for more variety and sweeter items.
Overall, while Clarion Hotel The Edge's dining options receive praise for many aspects, menu limitations and service inconsistencies may temper expectations.
Rooms
Clarion Hotel The Edge in Tromsø offers rooms that generally garner mixed reviews, heavily dependent on the type of room and personal preferences. Many guests appreciate the beautiful views of the harbor, modern decoration and the general cleanliness of the rooms. Some highlight that the rooms are functional with all necessary comforts, including comfortable beds and appealing bathrooms. The atmosphere is described as cozy with some rooms featuring lovely balconies and blackout curtains. The superior rooms, particularly those located on higher floors, tend to receive favorable feedback for their spaciousness and exceptional views.
However, numerous reviews comment on the small size of the standard rooms, which many feel are insufficient for couples or families. These rooms often have limited storage space and workspace with some guests finding them cramped and barely wider than the bed. There are reports of double beds feeling too small and soft. Issues with regulation of room temperature and windows that don't open also feature in the reviews. Although the rooms are generally clean, some guests faced inconsistent housekeeping services with complaints of dust and unemptied trash cans.
Overall, while the hotel offers modern, well-equipped rooms with great views and a cozy feel, those seeking more space might want to opt for the superior rooms or higher-category accommodations.
Beds
Clarion Hotel The Edge generally receives positive feedback about its beds with many guests commenting on their comfort and coziness. Descriptions such as extremely comfortable, cozy bed and super comfy are commonly noted with several guests mentioning that these were the best beds they've slept on. The bedding also garners praise, described as comfortable and high-quality.
However, there are some recurring criticisms. A number of guests found the mattresses and beds to be too soft, making them less supportive and in some cases, leading to discomfort. Specific comments about soft pillows and duvets also appear, which might not suit all preferences. Moreover, the size of the beds, particularly double beds that are 1.4 meters wide, received mixed reviews. Some found them cozy while others felt they were too small and narrow for two people.
Despite a few remarks about bed quality issues like sagging mattresses and squeaky frames, the majority of guests seem to appreciate the overall comfort provided by the beds at Clarion Hotel The Edge. The large, modern rooms complement the comfortable beds, making for a generally positive sleeping experience.
Cleanliness
The overall cleanliness of 'Clarion Hotel The Edge' garners mixed reactions from guests. On a positive note, many reviews highlight clean, modern rooms and spotless bathrooms. Guests frequently mention rooms being very functional, comfortable and well-maintained with a high level of cleanliness, especially in the bathrooms which are described as shiny clean and equipped with Rituals products. The ground floor area and common spaces also received praise for being clean and tidy.
However, not all experiences were perfect. Several reviews pointed out issues such as dusty window sills, dirty corridors and bird droppings on the terrace. Some guests found the room floors occasionally wet during housekeeping, while others cited that the rooms were not thoroughly cleaned or cleaned sporadically during their stay due to various reasons, including COVID-19 protocols. Moreover, the quality of room cleaning services seemed inconsistent with some rooms not being cleaned at all for several days.
Despite these issues, the overall impression remains that the hotel takes cleanliness seriously with most areas being kept clean and well-maintained. The discrepancies in cleanliness standards appear to be isolated rather than the norm.
Staff
Clarion Hotel The Edge shines through in guest reviews for its exceptional staff. The team consistently earns praise for being friendly, accommodating and professional with the reception staff standing out for their polite and helpful demeanor. Guests frequently commend the hotel personnel for their welcoming and engaging nature, making check-ins and check-outs smooth and pleasant experiences.
Throughout the hotel, from the front desk to the breakfast room, the staff impresses with their prompt responses and attentive service. Many reviewers highlight the staff’s willingness to go above and beyond, ensuring guests feel well-cared for during their stay. The breakfast staff, in particular, are noted for their cheerful and friendly service, contributing to a positive start to the day.
Overall, while there are a few isolated mentions of less accommodating experiences, the overwhelming sentiment points to a team that is responsive, knowledgeable and consistently pleasant, helping to create a warm and inviting atmosphere at the hotel.
Wi-Fi
At Clarion Hotel The Edge, the Wi-Fi experience offers a mixed bag of impressions. Guests have remarked on the strong and reliable Wi-Fi connection throughout the hotel, praising its fast speed and excellent reach, especially in public areas like the lobby and the sky bar. High-speed Internet access is available hotel-wide, making it a convenient choice for those needing constant connectivity. However, the Wi-Fi service tends to be inconsistent in the rooms with multiple reviews indicating poor or non-existent connections, particularly on specific floors such as the 6th. Some guests faced challenges despite requesting solutions and others experienced prolonged outages. The Wi-Fi in conference rooms has also been described as nearly non-functional. Additionally, there were instances where no information regarding the free WiFi was provided. Despite these drawbacks, the general consensus highlights good connectivity in communal spaces, promising users a solid online experience in those areas of the hotel.
Gym
Clarion Hotel The Edge features a modern and well-equipped gym that guests appreciated for its cleanliness and quality workout facilities. Though the hotel itself lacks a dedicated fitness room and pool, access to a gym in a nearby mall compensates for this shortfall and is valued by many guests. However, some found the off-site gym inconvenient, particularly during winter and there were occasional issues with gym availability. Despite these minor drawbacks, the presence of a good gym was generally seen as a positive addition to the hotel's amenities.
Family
The Clarion Hotel The Edge proves to be a family-friendly option for those traveling with kids. The hotel offers good family rooms, although there are mixed feelings about their practicality and comfort. Some family rooms are described as small with limited storage space and the bathroom door design was noted as not ideal for families. Despite these concerns, families of four can fit into these rooms and they include unique features like tiny lockers and folding beds for children.
Breakfast at the hotel stands out with a large selection that caters to various needs, including gluten-free options. Communal spaces for kids are available, providing areas for children to enjoy themselves. Moreover, the attentive staff is known for offering excellent family recommendations to enhance the stay.
While the lack of parking at the hotel and the high cost of public parking nearby might be a drawback, the overall services provided make it a good option for families looking for comprehensive amenities during their visits.
Nightlife
Clarion Hotel The Edge is situated in an area vibrant with nightlife, making it an excellent destination for those looking to explore the local bar scene. Guests have praised the hotel's proximity to various nightlife spots, ensuring easy access to entertainment. The Skybar, a highlight for many, boasts a stunning view and is recognized as a fantastic spot for evening gatherings. However, potential guests should note that the Skybar is closed on Sundays and Mondays, which may affect plans.
While the nightlife brings excitement, some guests have mentioned disturbances, such as noise from partygoers returning home late at night, which could impact sleep quality. Nonetheless, activities like ABBA tribute parties add a lively touch to the overall experience.
4 Star
Clarion Hotel The Edge in Tromsø is widely recognized as deserving its four-star rating with many visitors noting it as a beautiful luxury hotel that meets high expectations. Guests often commend the excellent service and the overall very good standard of the hotel. The hotel promises a great stay, reflecting the reputable status of a four-star facility with high-quality products and cleanliness, making it one of the best options in Tromsø.
While some reviews highlight a few shortcomings, such as the breakfast not meeting the price expectations for a four-star rating and occasional discrepancies in service levels, the general consensus remains positive. Reviewers frequently describe their experiences as luxurious and in line with four-star standards, emphasizing the hotel's alignment with the expectations of such a rating. Overall, the Clarion Hotel The Edge maintains a solid reputation for providing a commendable four-star experience, despite a few opinions suggesting areas for improvement.
Business
Clarion Hotel The Edge stands out as a strong choice for business travelers, offering an array of business-friendly facilities and modern amenities designed to meet the needs of those on work trips. The hotel boasts a convenient location close to the ferry terminal, making it easily accessible. Its proximity to local restaurants and shops is an added plus for travelers seeking both convenience and relaxation.
The hotel features a fully-equipped business center, providing all the necessary tools for remote work. High-speed WiFi throughout the premises ensures that guests can stay connected, though it can falter during conferences. The business amenities include bathroom essentials geared towards the needs of professionals.
Ideal for conferences and business meetings, the hotel accommodates a lot of such events, enhancing its reputation as a hub for corporate gatherings. The service, particularly at the reception, receives high marks for its efficiency and professionalism.
However, some areas could use improvement. While the rooms are generally suitable for work and relaxation, a lack of dedicated workspaces and cooling issues were noted, making in-room work uncomfortable for some guests. Additionally, there were occasional lapses in room cleaning during longer stays. Despite these minor drawbacks, Clarion Hotel The Edge remains a well-equipped and strategically located option for business travelers looking for functional and modern facilities.
Accessible
Clarion Hotel The Edge is noted for its attention to accessibility, making it an excellent choice for guests with disabilities. Guests have consistently mentioned that the hotel features accessible facilities, including adapted toilets with foldable handlebars and accessible showers. The public areas are well designed to cater to everyone, ensuring ease of movement throughout the building. Located conveniently close to the ferry terminal, it offers smooth and hassle-free access right from the entrance and reception areas. With adaptable amenities and a thoughtful layout, it stands out as a top pick for those seeking a comfortable and accessible stay. Additionally, guests reported no significant issues in terms of accessibility, underscoring the hotel's commitment to inclusivity and convenience.
Luxury
Clarion Hotel The Edge offers a truly luxurious experience with its high-end amenities and stylish interior. Its beautiful structure, located in the city center, provides both class and convenience. Guests can expect lavish accommodations and fantastic luxury breakfast options that start the day on a high note. The hotel strikes a perfect balance of luxury without extravagance, ensuring a stay that feels both elegant and comfortable. With lovely views and excellent value for money, it stands out as a top choice for those seeking a fancy, upscale stay.
No, Clarion Hotel The Edge doesn't have any pool.
No, a spa isn't available at Clarion Hotel The Edge.
Yes, Clarion Hotel The Edge welcomes dogs.
No, parking facilities aren't available at Clarion Hotel The Edge.