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Summary of reviewsSheraton Baltimore North receives high praise across various aspects of its accommodations, starting with its exceptional location. Situated in a safe and upscale part of Baltimore, the hotel is conveniently close to downtown Towson, Goucher College, Towson University, an array of dining options, shopping centers, and major highways. This prime location makes it an ideal choice for families, business travelers, and leisure visitors, providing both convenience and a pleasant environment.
The hotel's breakfast offerings are well-received, with highlights including excellent omelettes and an impressive pancake-making machine. Guests appreciate the breakfast quality and the option for complimentary upgrades and vouchers, enhancing their dining experience. While some guests express a desire for breakfast to be included in the room rate, the overall satisfaction remains high.
Rooms at the Sheraton Baltimore North are consistently praised for their cleanliness, spaciousness, and well-appointed nature. Guests enjoy the modern decor and town views, finding the accommodations comfortable and inviting. The hotel's commitment to cleanliness extends throughout the property, with the housekeeping staff receiving commendations for their diligent work.
The staff stands out as a key highlight, frequently described as welcoming, friendly, and professional. Their responsiveness and positive attitudes contribute significantly to guest satisfaction. Noteworthy team members are often mentioned for their outstanding service, enhancing the overall guest experience.
Guests also find the beds exceptionally comfortable, with clean, cozy bedding adding to a restful sleep. Pet-friendly accommodations further enhance convenience for travelers with pets. Occasional minor issues with bed frames and common areas do not detract from the overall positive experience.
Overall, Sheraton Baltimore North is noted for its convenient location, cleanliness, attentive staff, comfortable sleeping arrangements, and satisfying breakfast, making it a reliable choice for a pleasant stay. Show more
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Categories
Business Hotel
The Sheraton Baltimore North provides ample meeting and event spaces. It is equipped for corporate events and business meetings. It offers personalized catering and banquet options.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Guest Room, 1 KingThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest room, 2 Double, Courtyard viewProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, a carpeted floor as well as an inner courtyard view. The unit offers 2 beds.
Larger Guest room, 1 King, City view, Corner roomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, a carpeted floor as well as city views. The unit has 1 bed.
Club lounge access, Guest room, 1 King,Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a safe deposit box. The unit offers 1 bed.
Club lounge access, Guest room, 2 Double, Courtyard viewOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a safe deposit box as well as an inner courtyard view. The unit has 2 beds.
Club level, Larger Guest room, 1 King, Corner roomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a safe deposit box. The unit has 1 bed.
Club level, Parlor, Alternate bed: Murphy/wall bedThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room offers a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Adapted Tub - Mobility and Hearing AccessibleThis double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
King Room with Adapted Tub - Mobility and Hearing AccessibleThe unit offers 1 bed.
King Room with Roll-in Shower - Mobility AccessibleThe unit has 1 bed.
Club Double Room with Roll-In Shower - Mobility AccessibleThe unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Sheraton Baltimore North boasts an exceptional location that caters to various guest needs, providing easy access to the attractions and amenities of the area. Situated in a safe and upscale part of Baltimore, the hotel offers convenient proximity to downtown Towson, Goucher College, and Towson University, making it an ideal choice for families visiting students. Guests appreciate the hotel's closeness to numerous dining options and shopping centers, including a mall directly across from the property. Whether visitors are in town for a college visit, business, or leisure, the location offers ample green space and direct access to major highways like I-695, facilitating travel around Baltimore and Timonium. The area surrounding the hotel is bustling with restaurants, stores, and markets, ensuring that all essentials are within walking distance. Guests find the hotel's convenient location not only accommodating for their immediate itinerary but also providing a safe and enjoyable environment during their stay.
Breakfast
Sheraton Baltimore North offers a breakfast experience that has garnered mixed feedback from its guests. Many have praised the hotel's breakfast offerings, highlighting the wonderful options available, from the excellent omelettes to the impressive pancake-making machine. Several guests found the breakfast to be exceptionally good, describing it as far better than expected and the best free breakfast they've encountered. The pleasant staff and a well-stocked club lounge, which some guests accessed through complimentary upgrades, add to the positive breakfast experience.
However, some visitors felt that breakfast should be included in the room rate, expressing discontent with having to pay an additional fee, which they found somewhat steep. There were also instances of long waits, impacting the overall breakfast experience negatively. Despite these drawbacks, the option for free breakfast, room upgrades, and breakfast vouchers contributed significantly to guests' satisfaction, alongside the hotel’s convenient location with nearby dining and entertainment options.
Rooms
At Sheraton Baltimore North, guests consistently appreciate the cleanliness and spaciousness of the rooms. Many have highlighted that the rooms are immaculate, clean, and well-appointed, making for a comfortable stay. The accommodations have been described as large and well-organized, offering more roominess than one might typically expect. Visitors also appreciate the renovated feel of the hotel, finding the decor and town views pleasant. While there are occasional reports of worn-out common areas and minor appliance issues, the overall impression of the rooms remains positive. The hotel's commitment to maintaining a clean and inviting environment contributes to a favorable guest experience.
Beds
The beds at Sheraton Baltimore North have received considerable praise for their comfort. Many guests have highlighted the beds as being exceptionally comfy, with clean and cozy bedding adding to the overall restful experience. The mattresses are noted as being good, contributing to a comfortable night's sleep. The rooms, too, are highlighted for maintaining a standard of cleanliness that complements the comfortable beds. Pets are welcome, which adds an extra layer of convenience for travelers with furry companions. While most reviews focus on the positive, a few guests mentioned issues with bed frames and the lack of queen-sized options, although this does not overshadow the prevailing satisfaction with the sleeping arrangements.
Cleanliness
Sheraton Baltimore North offers a notably clean and comfortable experience for its guests, with many highlights centered on the impeccable attention to cleanliness and decor. The housekeeping team receives high praise for their diligent efforts in maintaining spotless rooms, which are also described as nicely decorated, modern, and well-kept. The hotel's staff contributes significantly to the positive atmosphere, providing friendly and helpful service throughout the stay. The hotel itself presents a clean and orderly environment that is run efficiently, and it offers a comfortable, quiet ambiance that many appreciate.
Despite some isolated complaints about specific areas in need of updates and a notably unclean pool, the majority of guests express satisfaction with the cleanliness and tidiness of the facilities. The property's proximity to the mall is another attractive feature, with many finding the location convenient. Overall, guests have highlighted the value for money in terms of cleanliness and comfort, making Sheraton Baltimore North a suitable choice for travelers seeking a pleasant and well-maintained accommodation.
Staff
The Sheraton Baltimore North stands out for its exceptional and consistently praised staff, which is a frequent highlight in guest reviews. Visitors often describe the hotel team as welcoming, friendly, and professional, with many guests specifically commending the courteous and helpful nature of the service they received. The front desk staff receive particular accolades for their responsiveness and positive attitudes, promptly addressing any issues with effectiveness and a pleasant demeanor. While there are occasional critiques, such as isolated experiences with the coffee shop staff, the overwhelming majority of interactions with the hotel staff are positive. Guests often note individual team members, like AJ, Jesse, Ernie, and Jason, for their outstanding service. The staff's dedication to maintaining a high level of guest satisfaction is evident, making the Sheraton Baltimore North a reliably pleasant place to stay for many. Whether for addressing immediate concerns or simply providing a warm greeting, the team continually enhances the guest experience.
Yes, Sheraton Baltimore North has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Sheraton Baltimore North.
Yes, Sheraton Baltimore North welcomes dogs.
No, parking facilities aren't available at Sheraton Baltimore North.