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Summary of reviewsHoliday Inn Express Towson-Baltimore North, an IHG Hotel, is highly regarded for its convenient and strategic location. Nestled close to major highways such as I-695 and I-95, the hotel's accessibility is a significant draw for road travelers. It is well-suited for those visiting Towson, Baltimore and nearby cities and its proximity to landmarks like Goucher College and the Towson Town Center Mall adds to its appeal. Guests appreciate the area's safety, quietness and the availability of ample parking, despite minor concerns from those without private transportation.
The hotel's breakfast service is another highlight, offering a wide selection of hot and cold options to cater to varying tastes. Guests enjoy fresh and complimentary coffee with specific mentions of delicious cinnamon rolls and biscuits and gravy. The breakfast area is praised for its cleanliness and professional setup, although there were occasional issues like a broken pancake machine.
Rooms at the Holiday Inn Express Towson-Baltimore North are frequently described as spacious, modern and extremely comfortable. Features such as fridges, microwaves and comfortable beds enhance the stay experience. Despite minor cleanliness issues, the predominant sentiment focuses on the rooms being spotless and well-maintained.
Cleanliness throughout the hotel receives generally positive feedback. Guests commend the modern, fresh and well-kept state of the property, including common areas and bathrooms. Though there are sporadic concerns like dirty floors and an unpleasant smell in rugs, the overall impression is that of a clean and inviting environment.
The staff at this hotel are often highlighted for their professionalism and friendliness, ensuring a pleasant stay for guests. Specific staff members are frequently praised for their attentiveness and helpfulness, creating a welcoming atmosphere. Exceptional service from the front desk and dining area staff is commonly noted.
While the Wi-Fi experience is mixed, many guests find it reliable and adequate for streaming purposes. The availability of free high-speed Wi-Fi throughout the premises, including the business office facilities, generally meets the needs of most travelers.
The beds at Holiday Inn Express Towson-Baltimore North receive consistent praise for their comfort with numerous guests noting the abundance of pillows and the softness of the bedding. Although some find the beds too soft or hard, the majority find them supportive and conducive to a good night's sleep.
Positioned as a solid mid-level hotel, the Holiday Inn Express Towson-Baltimore North offers excellent value for its price. Its consistent positive reviews, particularly from repeat business travelers, highlight its suitability for work-related stays. Convenient location, reliable amenities and an emphasis on customer satisfaction make it a preferred choice.
Finally, the hotel is praised for its accessibility features, catering well to guests with specific needs. Its central location, cleanliness and attentive staff contribute to a positive overall experience, making it an attractive option for a wide range of travelers.
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