InterContinental Toronto Centre by IHG, is widely celebrated for its prime downtown Toronto location, offering guests easy access to iconic attractions such as the CN Tower, Rogers Centre, Ripley's Aquarium and Toronto Harbour. Proximity to Union Station ensures seamless transportation for both tourists and business travelers, contributing to its reputation as a top choice. The hotel is ideally situated for events, shopping, dining and nightlife with splendid views of the CN Tower and Lake Ontario enhancing the stay experience.
Guests frequently praise the hotel's well-maintained and clean rooms, modern decor and overall comfort. Many appreciate the spaciousness and stunning views, particularly from rooms facing the CN Tower and lake. The hotel also receives high marks for cleanliness with both rooms and common areas described as spotless and well-kept. The professionalism and friendliness of the staff significantly enhance the guest experience, contributing to a warm and welcoming atmosphere.
The breakfast offerings are varied and delicious, particularly at the hotel's Azure restaurant, although there are consistent complaints about the high cost and occasional confusion regarding inclusivity in bookings. Dinner experiences at the Azure are generally positive, highlighted for quick and excellent service. However, limited variety and early closure hours are points of critique.
The on-site amenities, including the spa and gym, are well-received. The spa offers a relaxing experience with hydrotherapy treatments and well-maintained facilities, despite some noting a need for renovation. The gym is modern, well-equipped and clean, bolstered by the availability of Peleton bikes.
The pool area garners mixed reactions with many appreciating the clean, spacious environment, although some note it can be small and crowded with occasional maintenance issues. Parking services, particularly valet, are noted for their convenience, albeit frequently criticized for high costs.
The hotel is recognized as family-friendly, offering spacious rooms suitable for families and kid-friendly amenities. However, some guests note the absence of room facilities like fridges and microwaves as a drawback.
Overall, the InterContinental Toronto Centre stands out for its exceptional location, cleanliness, friendly staff and modern amenities, making it a favorable choice for both leisure and business travelers.
Luxurious and elegant, this modern hotel in the heart of downtown Toronto is an ideal destination for family vacations, business trips and romantic getaways alike. It offers lavish and comfortable rooms and suites, a state-of-the-art spa, meeting rooms that extend over two floors, as well as bars and restaurants with both local and international flavors.
Summary of reviews
The Ritz-Carlton, Toronto is a luxurious 5-star hotel located in the heart of the city, making it an excellent choice for exploring Toronto's many attractions. Guests rave about the stunning city views from the hotel rooms, which overlook the CN Tower, Rogers Stadium and Lake Ontario. The hotel's breakfast is phenomenal with a huge range of hot and cold options available both on the buffet and a la carte. The rooms are exceptionally clean and well-appointed with no detail overlooked and the staff is simply amazing, providing excellent customer service throughout the entire property. The hotel's pool area is large and relaxing, though some guests reported a dirty jacuzzi tub. Overall, The Ritz-Carlton, Toronto offers a true luxury experience, exceeding guests' expectations and providing a truly exceptional hotel stay.
The Fairmont Royal York Hotel in Toronto is a luxurious and historic hotel that offers exceptional service and amenities. Its central location opposite Union Station makes it the perfect base for exploring the city's attractions. The hotel's breakfast is highly praised with a variety of options available and excellent in-room dining. The rooms are comfortable and well-appointed with a charming Art Deco decor. The hotel is also noted for its cleanliness and attention to detail. The staff is friendly, accommodating and professional, providing exceptional service from start to finish. While the wifi service receives mixed reviews, the hotel's pool is loved by many guests. The hotel is family-friendly with ample space for families to stay together in one room. The beds are highly recommended for their comfort and cleanliness. Overall, the Fairmont Royal York Hotel provides a grand and prestigious location that surrounds guests in luxury, making for a fabulous stay.
The Four Seasons hotel in Toronto is located in the heart of the historic Yorkville neighborhood making it very easy for guests to explore the city. It also offers a unique French cuisine dining experience, bar, spa, pool and fitness center.
Summary of reviews
The Four Seasons Hotel Toronto is a luxurious hotel that offers exceptional facilities and services. The rooms are described as magnificent, spacious and well-appointed with the Yorkville suite standing out for its beauty. The staff is consistently praised for their professionalism, politeness and helpfulness with guests receiving above-and-beyond service. The hotel is considered one of the best in the world by some guests with only a few negative comments that hardly taint the overall experience. If you're looking for a relaxing and luxurious stay in Toronto, the Four Seasons Hotel Toronto is definitely worth checking out.
Delta Hotels by Marriott Toronto Airport & Conference Centre is celebrated for its prime location near Pearson Airport, offering easy access via a short drive or shuttle ride and is conveniently close to major highways, bus stops and a variety of essential services such as restaurants, coffee shops and gas stations. Many guests find it ideal for transit and business-related travel, given its proximity to event venues like the Toronto Congress Centre.
The hotel’s breakfast garners positive reviews for its quality and variety with guests praising the fresh and tasty offerings. Although some feel it could be overpriced and desire more variety, the overall dining experience remains commendable. Dinner at the hotel also receives high marks, particularly the Lot 41 restaurant and the Japanese dining options with excellent service enhancing the experience.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and comfortable beds. While some issues like outdated bathrooms and minor maintenance lapses are noted, the majority of guests find the accommodations cozy and satisfactory. Cleanliness is upheld as a strong point with many agreeing that the rooms and facilities are well-maintained, although occasional reports of cleanliness lapses do arise.
The staff at Delta Hotels by Marriott Toronto Airport & Conference Centre are frequently described as helpful, professional and friendly. The efficient and supportive service at the front desk, including standout employees, contributes to a welcoming atmosphere. However, there are occasional reports of less favorable experiences.
Additional amenities like the free WiFi, spa, gym and indoor pool are well received. Guests appreciate the strong and reliable internet connection, the relaxing spa facilities and the well-maintained gym. The pool and hot tub are noted for their spaciousness and enjoyment; although some guests experience crowded conditions and slight cleanliness issues, the overall feedback remains positive.
Parking receives mixed reviews with many appreciating the ease and convenience but some concern over daily fees. The comfort of the beds is a highlight with numerous guests praising them for excellent support and clean linens, contributing to restful sleep.
This four-star hotel lives up to its rating by delivering a luxurious and professional ambiance, clean rooms and good rates. It is particularly favorable for business travelers, offering excellent facilities, a professional staff and an ideal location for hosting events. The hotel’s accessibility features and pet-friendly policies further enhance its appeal, accommodating a wide range of guests' needs.
Located on the waterfront of Toronto, on the grounds of Exhibition Place, this resort style hotel offers one of the best accommodation experiences in the city. Guests can choose between rooms with breathtaking views and modern spacious suites. Whatever their choice, the hotel is a great starting point from which to explore the city.
Summary of reviews
Hotel X Toronto, a Destination by Hyatt Hotel is a luxurious hotel that offers exceptional services and facilities, making it one of the best hotels in Canada. The hotel's perfect location offers incredible views of the Exhibition Place and Lakefront with easy access to different venues. The rooms are beautifully designed, spacious and well-appointed with comfortable beds and clean bathrooms. The staff is friendly, professional and always goes above and beyond to ensure guests have a great experience. The rooftop pool is fantastic and offers breathtaking views of the lakeside. However, there are some issues guests had with the breakfast, dinner and parking. The hotel provides a great fun experience for everyone, including families traveling with kids with activities such as games/hangout room, cinema and a children's club. Overall, guests highly recommend Hotel X Toronto, a Destination by Hyatt Hotel and consider it one of the best hotels in Canada, exhibiting 5-star quality.
The staff at The St. Regis Toronto receive overwhelmingly positive reviews with guests describing them as excellent, great, amazing and exceptional. Many guests singled out individuals like Sherick and Richard for their exceptional customer service and the butler team was also praised for going above and beyond. The Iridium SPA also received high marks for the service provided by its staff. While one guest noted that some of the staff were less friendly, the door man was a notable exception. Overall, guests can expect top-notch customer service from the staff at The St. Regis Toronto.
The Hazelton Hotel in Toronto is a top-notch luxury hotel that offers exceptional service and a prime location in the heart of a beautiful area. Guests have raved about the hotel's spacious and beautifully appointed rooms, describing them as a "luxury home away from home". The staff are highly professional, friendly and attentive, providing fast room service and helpful concierge services. The hotel's location is perfect for exploring the downtown area, museums and restaurants on foot and guests appreciate the peacefulness of the hotel despite its central location. Although it may be pricey, guests found it well worth it and highly recommend it for its beautiful design and warm hospitality. Overall, The Hazelton Hotel is a must-stay in Toronto and offers a wonderful experience that guests will remember for a lifetime.
Posh pick with modern flair offering a high-end fitness center, a chic restaurant and an indoor pool.
Summary of reviews
Shangri-La Toronto is a luxurious and elegant hotel that offers guests an unforgettable stay. The rooms are spacious, beautifully designed and equipped with luxurious amenities, including comfortable beds that guarantee a great night's sleep. The hotel staff are friendly, attentive and provide exceptional customer service, making guests feel welcome from check-in to housekeeping. The hotel's architecture and interiors are stunning and guests appreciate the fact that the rooms are well-kept and super clean. While the breakfast experience was inconsistent, some guests had a great experience with breakfast ordered to their room and quick service. Overall, Shangri-La Toronto is an exceptional hotel that earns its 5-star rating.
The Holiday Inn Toronto International Airport by IHG, offers an exceptionally convenient location for travelers using Toronto Pearson Airport, supported by a complimentary shuttle service running every 30 minutes. Guests repeatedly commend the proximity to the airport and major highways, easing travel into downtown Toronto and ensuring a seamless transit experience. The surrounding areas, featuring various restaurants within walking distance, further enhance the location's appeal.
The breakfast service at the hotel receives strong praise for its quality and variety with a well-regarded buffet featuring options like French toast, waffles and cereals that cater to children. Despite generally positive feedback, there are occasional concerns about inconsistent breakfast times, reservation mishaps and suggestions to diversify the vegetarian options. Overall, breakfast is considered a highlight, contributing positively to guests' stays.
Dinner experiences are largely favorable, underscored by the restaurant's convenience for late-night arrivals and the commendable in-room dining. While some guests note the need for improvements in specific dishes, the overall menu is liked, especially with Ruth's Chris Steak House next door being a standout for its excellent steaks and service. Friendly service and a pleasing dining atmosphere add to the positive reviews.
Rooms at the Holiday Inn are acknowledged for their comfort and spaciousness, consistently praised for cleanliness and quietness. However, the decor and facilities show signs of aging with mentions of necessary updates and maintenance. Despite these points, the size, cleanliness and soundproofing make the rooms a practical choice for travelers seeking proximity to the airport.
Cleanliness within the hotel is generally appreciated with many guests noting clean and comfortable rooms. However, there are notable gaps, particularly concerning certain areas like hallways and bathrooms, in addition to occasional sightings of mold and insects, detracting from the overall positive experience.
The staff at the Holiday Inn Toronto International Airport receive high praise for their friendliness, politeness and helpfulness, significantly enhancing guests' experiences. Efficient check-ins, attentive service and the helpfulness of the airport shuttle drivers are commonly appreciated, although occasional criticisms regarding unhelpful interactions exist.
The hotel's wifi service is mostly reliable and praised with convenient amenities such as HSB ports available for guests' use. The spa and gym facilities add further value with the spa noted for its superb quality and friendly staff, albeit with some logistical inconveniences. The gym receives no negative feedback with guests enjoying the variety and quality of equipment.
The pool is well-regarded for its cleanliness, size and convenience, although minor issues such as occasional puddles and a lack of towels were noted. Parking, however, evokes mixed feelings due to the high $28 per night fee, which is not always clearly communicated during booking, leading to unexpected costs and guest dissatisfaction.
For families, the Holiday Inn Toronto International Airport offers a mixed experience. While spacious and comfortable with family-friendly amenities and dedicated floors, the presence of noisy children around shared facilities and occasional customer service issues can affect the tranquility some guests seek. Nonetheless, the overall environment is generally kid-friendly.
In summary, the Holiday Inn Toronto International Airport by IHG, stands out for its prime location, quality breakfast, comfortable and quiet rooms and commendable staff service, making it a strong choice for travelers seeking convenience near Toronto Pearson Airport. However, areas like room updates, cleanliness in certain areas and clear communication about parking fees could benefit from enhancement.
1 Hotel Toronto is a luxurious and beautiful hotel with exceptional service and superb rooms. The hotel's centralized location is perfect for travelers who want to explore the city's vibrant scene. The rooms are spacious and beautifully-designed, providing a nurturing atmosphere for guests to relax in. The staff is incredibly friendly, polite and attentive, going above and beyond to assist with every little thing. The hotel's commitment to cleanliness throughout is exceptional, ensuring a spotless stay. The rooftop pool provides a cool escape from the bustling city below, although it has limited seating and is shared with other building residents. The hotel oozes luxury from every corner, leaving guests in awe of the stunning décor and impeccable service. While some guests may argue that the price isn't up to par with what they expected for a "luxury" hotel, the majority rave about the 5-star experience they received during their stay. Overall, 1 Hotel Toronto is a perfect choice for those seeking a unique and memorable travel experience.