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Summary of reviewsMitsui Garden Hotel Otemachi in Tokyo is lauded for its excellent location, cleanliness and modern facilities, making it a favored choice for both leisure and business travelers. Centrally located in the financial district, the hotel provides easy access to major transportation hubs like Tokyo Station, Kanda Station and Otemachi Station. Guests appreciate the quietness of the neighborhood despite its central position, as well as the proximity to numerous convenience stores, local restaurants and cafes. This strategic spot allows quick commutes to popular destinations such as Ginza, Akihabara and the Imperial Palace.
The hotel's rooms receive high marks for their cleanliness, modernity and comfort. They are relatively spacious by Tokyo standards and feature thoughtful amenities like comfortable bedding, BOSE Bluetooth speakers and complimentary water bottles. The efficient use of space and stylish design contribute to a cozy atmosphere, although some guests noted occasional issues like limited natural light or lack of closet space.
Many guests commend the hotel’s exceptional cleanliness with spotless rooms and well-maintained facilities. The hotel’s commitment to sustainability while ensuring a clean and cozy atmosphere is well-noted. Bathrooms are frequently highlighted for their cleanliness and functionality, adding to the overall positive impression.
The staff at Mitsui Garden Hotel Otemachi are consistently praised for their friendliness and helpfulness. They are professional, courteous and eager to assist with any needs, making guests feel well cared for. This high level of service extends to all areas of the hotel, including the front desk and housekeeping teams.
While breakfast receives mixed reviews, many guests find it complete and varied with a good balance of Japanese and Western options. The buffet is often described as delicious, though some guests wished for more variety, especially with fresh fruits and vegetarian choices. The breakfast area can become crowded, but many appreciated the quality and taste of the food.
Dinner options within the hotel are limited, but the proximity to a restaurant area with a broad selection of quality food makes up for it. Guests appreciate the convenience and often praise the hotel staff for their excellent dining recommendations.
The complimentary Wi-Fi is generally considered excellent with fast and reliable connections, ideal for business travelers. However, some guests experienced occasional slow speeds and connectivity issues.
Beds at the hotel are widely praised for their comfort, contributing to a restful night’s sleep. They are described as cozy and well-maintained, aligning with the overall high standards of cleanliness and quality.
In summary, Mitsui Garden Hotel Otemachi stands out for its prime location, modern and clean facilities, exceptional staff and comfortable rooms. The hotel provides a high standard of service and amenities, making it a commendable choice for travelers seeking comfort and convenience in Tokyo. Show more
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Hotel with Free Wi-Fi
This hotel offers free Wi-Fi throughout the property, ensuring guests can stay connected. The reliable internet service caters to both business and leisure travelers.
4-Star Hotel
Mitsui Garden Hotel Otemachi - Tokyo offers modern accommodations with essential amenities. The hotel provides comfortable rooms and convenient services. Its central location makes it easy to access various parts of the city.
Room Types
Moderate Double Room - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.
Comfort Queen Room - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit offers 1 bed.
Moderate Queen Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.
Moderate Twin Room - Non-SmokingOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and features a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit offers 2 beds.
Comfort Twin Room - Non-SmokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.
Superior Twin Room - Non-SmokingOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit offers 1 bed.
Standard Queen RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit offers 1 bed.
Superior Queen RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and features a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit offers 2 beds.
Superior Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and has a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.
Superior Wide King RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.
Room Selected at Check-InThe single room features air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Mitsui Garden Hotel Otemachi in Tokyo boasts an excellent location, making it a convenient choice for travelers looking to explore the city. Nestled in the financial district, the hotel provides easy access to major transportation hubs, including Tokyo Station, Kanda Station and Otemachi Station, all within walking distance. Guests have noted the proximity to subway lines and metro stations as a significant advantage, facilitating quick commutes to various popular destinations such as Ginza, Akihabara and the Imperial Palace.
The neighborhood is appreciated for its quietness despite being centrally located, offering a pleasant retreat after a busy day of sightseeing or business meetings. It's especially suitable for business travelers due to its location in the bustling business district. Moreover, the area is well-served by numerous convenience stores, local restaurants and cafes, enhancing the overall experience for guests.
The hotel's cleanliness and modern facilities have received high praise. The rooms, while cozy, are well-maintained and offer a comfortable stay. Security measures are robust, providing guests with peace of mind. Additionally, the hotel staff are noted for their friendliness and helpfulness, contributing to a positive guest experience.
With excellent connectivity and well-appointed amenities, Mitsui Garden Hotel Otemachi stands out as a prime spot for both leisure and business travelers visiting Tokyo.
Breakfast
Mitsui Garden Hotel Otemachi in Tokyo garners mixed reviews regarding its breakfast offerings. Many guests appreciated the breakfast for being complete and varied, featuring a good balance of Japanese and Western selections. The buffet, often described as delicious, is noted for its extensive range, including tasty breads and a variety of other options, making it a satisfying start to the day for many.
However, the breakfast area can become crowded and the available space is often described as too small. There are several mentions of a lack of variety and repetition in the offerings, which can be disappointing for those staying multiple days. Some guests found the selection to be more than sufficient and a good value for money, particularly enjoying the Western options such as pastries and sandwiches. Despite this, others were underwhelmed by the limited options and felt the need for more fresh fruit and vegetarian choices.
Several guests observed that while the quality and taste of the food were generally good, the breakfast does not always meet the expectations of international visitors. The coffee received positive mentions; however, some guests found it served from a thermos less appealing. For those with European breakfast habits, the offerings were sometimes found wanting, as they desired items like eggs, bacon and porridge.
On the whole, while many guests found the breakfast delicious and extensive, a significant number felt it could be more varied and tailored to international palates to enhance the dining experience.
Dinner
Dinner options at Mitsui Garden Hotel Otemachi - Tokyo receive mixed reviews. While the hotel does not offer dinner and the available café has a limited menu, several positives stand out. Guests appreciate the hotel's proximity to a restaurant area with a broad selection of quality food. There are good nearby restaurant options and the hotel staff provide great recommendations for dining out. It's mentioned that exploring the area yields satisfying dinner experiences.
Rooms
The rooms at Mitsui Garden Hotel Otemachi in Tokyo are frequently praised for their cleanliness, modernity and comfort. Many reviewers highlight the rooms as relatively spacious compared to typical Tokyo standards, though some mention that the rooms may still feel small, particularly for larger groups or extended stays. The well-thought-out design and tasteful décor, along with ample amenities such as comfortable bedding, BOSE Bluetooth speakers and complimentary water bottles, add to the appeal.
Despite occasional mentions of compact spaces and minor issues like limited natural light or lack of a closet, the overall consensus is positive with guests appreciating the cleanliness, tidiness and cozy atmosphere. The modern facilities and thoughtful amenities, including items like pajamas and slippers, contribute to the comfortable experience. Bathrooms, albeit sometimes on the smaller side, receive good marks for cleanliness and functionality.
While rooms may vary in size and some guests find them on the small side, especially by European standards, the efficient use of space and the quiet, calming environment make them suitable for short stays. The hotel’s stylish design and friendly staff are often noted, leaving many guests pleased with the value and comfort provided during their stay.
Beds
Mitsui Garden Hotel Otemachi in Tokyo consistently receives positive feedback for its beds with many guests describing them as comfortable and conducive to a restful night’s sleep. The majority of reviews highlight the cozy and soft beds, enhanced by comfortable bedding and pillows. Some guests noted that the beds were spacious with a few specifically mentioning the luxury of a spacious king bed.
Despite the overwhelming positive reviews, a few guests found the beds to be too firm or too soft for their personal preference. While some appreciated the firmness of the beds, others found them hard and uncomfortable. However, these instances seem to be in the minority compared to the overall sentiment.
In terms of cleanliness and quality, guests were pleased with the hygiene and comfort levels of the beds, often noting that the beds were clean and well-maintained. The ability to choose pillows further added to the personalized comfort, creating an excellent sleeping experience acknowledged by many.
While some noted minor inconveniences such as twin beds being too close together, these did not significantly detract from their overall satisfaction. Overall, the beds at Mitsui Garden Hotel Otemachi are described as delightful and conducive to a top-notch sleeping experience, contributing to a pleasant stay for many travelers.
Cleanliness
Mitsui Garden Hotel Otemachi in Tokyo receives high praise for its exceptional cleanliness from guests. The rooms and facilities are consistently described as very clean, modern and well-maintained. Guests appreciate the spotless environment and attention to detail in housekeeping, which includes daily cleaning with fresh towels and water replacements. The hotel is noted for its commitment to sustainability while ensuring a clean and cozy atmosphere.
Bathrooms are particularly highlighted for their cleanliness and the overall hygiene of the hotel leaves a strong positive impression. Rooms are not only clean but also comfortable, functional and quiet, facilitating a restful stay. The hotel’s beautiful interior, thoughtful amenities and user-friendly spaces contribute to a sense of luxury and coziness. Staff are commended for maintaining high standards of cleanliness and for being helpful, which adds to the pleasant experience for guests.
In summary, Mitsui Garden Hotel Otemachi stands out for its impeccable cleanliness, comfort and well-kept facilities, making it a commendable choice for travelers seeking a clean and modern stay in Tokyo.
Staff
Visitors to Mitsui Garden Hotel Otemachi in Tokyo consistently commend the hotel's staff for their exceptional friendliness and helpfulness. The reviews highlight how staff members are always polite, welcoming and eager to assist with any needs or queries. Guests appreciate the attentive and professional demeanor, noting the quick and efficient service provided by both the front desk and housekeeping teams. The hotel staff's courteousness extends beyond simple pleasantries with many going out of their way to ensure each guest feels well cared for, from managing luggage to addressing specific requests.
The hotel's receptionists, in particular, are frequently mentioned for their pleasant greetings and supportive nature. This level of service is mirrored in other areas of the hotel, as restaurant and cafe staff are also praised for their polite and accommodating attitude. Despite occasional language barriers, the staff's genuine warmth and commitment to excellent customer service shine through, leaving a lasting positive impression on guests. In summary, the staff at Mitsui Garden Hotel Otemachi stands out for their consistent professionalism, kindness and eagerness to enhance the guest experience.
Wi-Fi
Mitsui Garden Hotel Otemachi in Tokyo offers guests complimentary Wi-Fi, which is lauded by many as excellent, fast and perfect for business travelers. Guests can enjoy not only the convenience of free Wi-Fi but also the availability of LAN cables for stable connections. However, some guests faced issues including slow speeds and occasional bad connections. Additionally, despite the good overall performance, the lack of an option to stream Netflix directly on the hotel TV was noted. Guests should also be aware that understanding the Wi-Fi password could pose a minor challenge. Overall, the Wi-Fi service has garnered positive remarks for its reliability and speed, making it a solid choice for both leisure and business travelers.
4 Star
Mitsui Garden Hotel Otemachi – Tokyo offers a pleasant and well-presented stay, fitting the typical Mitsui Garden standard. Guests find the hotel comfortable and well-equipped with modern, compact rooms that are cozy yet functional. Despite being in a safe and calm area, it’s conveniently located with good cost performance.
The hotel’s interior is spotless and it maintains a superb atmosphere, making it an excellent choice for those seeking a clean and welcoming environment. The quality of food is more than sufficient, adding to the overall value and comfort of the stay. The staff are praised for their super friendly demeanor and excellent customer service, going above and beyond by accommodating early check-in requests.
Although there are some mixed opinions about whether the hotel’s infrastructure perfectly matches a full four-star rating, many guests feel it offers a high standard of service and facilities akin to a four-star hotel. The value offered is exceptional, often exceeding typical business hotel standards. The thoughtful amenities in the rooms further enhance the experience, making it ideal for both leisure and business travelers.
In summary, Mitsui Garden Hotel Otemachi strikes a balance between comfort, quality and cost-effectiveness, making it a commendable choice for visitors to Tokyo.
No, Mitsui Garden Hotel Otemachi - Tokyo doesn't have any pool.
No, a spa isn't available at Mitsui Garden Hotel Otemachi - Tokyo.
No, Mitsui Garden Hotel Otemachi - Tokyo doesn't allow dogs.
No, parking facilities aren't available at Mitsui Garden Hotel Otemachi - Tokyo.
No, Mitsui Garden Hotel Otemachi - Tokyo doesn't have a gym.