Hyatt Regency Tokyo
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Summary of reviewsThe Hyatt Regency Tokyo is highly regarded for its prime location in the Shinjuku district, providing guests with excellent accessibility to public transportation, major attractions and a tranquil environment despite being centrally situated. The proximity to metro and subway stations, as well as airport limousine bus services stopping right at the hotel, enhances the convenience and connectedness for travelers. Additionally, the nearby 24-hour convenience store and multiple eateries add to the ease and comfort of staying at this hotel.
Guests frequently highlight the exceptional breakfast provided with a wide array of delicious international and Japanese dishes. Despite some minor remarks on pricing, the extensive and high-quality buffet has become a significant highlight for many. The dining options, including the Caffé restaurant and on-site Chinese and teppanyaki restaurants, are celebrated for their high-quality offerings and reasonable pricing, though some guests wish the dining options stayed open later.
The spacious, clean and comfortable rooms often come with impressive views, especially from corner rooms overlooking the park or Mount Fuji on clear days. While there are mixed opinions about the decor and modernity of the rooms, the overall cleanliness and comfort are consistently praised. The staff’s friendliness, helpfulness and proficiency in multiple languages are significant assets, contributing to a warm and accommodating experience for international visitors.
Cleanliness is a standout feature at the Hyatt Regency Tokyo with guests frequently describing the property as spotless and well-maintained. The staff’s attentiveness to detail in maintaining a high standard of hygiene adds to the overall positive experience.
Most guests find the hotel's WiFi to be reliable and fast, although some have faced connectivity issues depending on the room location. The spa services are appreciated for their quality treatments, though access incurs a separate charge and the spa’s availability can be limited. The gym receives mixed feedback; it’s praised for its cleanliness and staff service, but criticized for its small size and outdated equipment.
Parking options are convenient and secure, albeit not free with easy accessibility for those driving. The hotel’s somewhat removed location from the bustling nightlife of Shinjuku provides a peaceful retreat, though this means fewer immediate dining and nightlife options.
Overall, the Hyatt Regency Tokyo offers a comfortable and reliable stay with excellent service, quality dining and a prime location, making it a favorable choice for both leisure and business travelers. While there are areas for improvement, such as modernizing room decor and enhancing some facilities, the positive aspects overwhelmingly contribute to a satisfying experience for guests.
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Guests frequently highlight the exceptional breakfast provided with a wide array of delicious international and Japanese dishes. Despite some minor remarks on pricing, the extensive and high-quality buffet has become a significant highlight for many. The dining options, including the Caffé restaurant and on-site Chinese and teppanyaki restaurants, are celebrated for their high-quality offerings and reasonable pricing, though some guests wish the dining options stayed open later.
The spacious, clean and comfortable rooms often come with impressive views, especially from corner rooms overlooking the park or Mount Fuji on clear days. While there are mixed opinions about the decor and modernity of the rooms, the overall cleanliness and comfort are consistently praised. The staff’s friendliness, helpfulness and proficiency in multiple languages are significant assets, contributing to a warm and accommodating experience for international visitors.
Cleanliness is a standout feature at the Hyatt Regency Tokyo with guests frequently describing the property as spotless and well-maintained. The staff’s attentiveness to detail in maintaining a high standard of hygiene adds to the overall positive experience.
Most guests find the hotel's WiFi to be reliable and fast, although some have faced connectivity issues depending on the room location. The spa services are appreciated for their quality treatments, though access incurs a separate charge and the spa’s availability can be limited. The gym receives mixed feedback; it’s praised for its cleanliness and staff service, but criticized for its small size and outdated equipment.
Parking options are convenient and secure, albeit not free with easy accessibility for those driving. The hotel’s somewhat removed location from the bustling nightlife of Shinjuku provides a peaceful retreat, though this means fewer immediate dining and nightlife options.
Overall, the Hyatt Regency Tokyo offers a comfortable and reliable stay with excellent service, quality dining and a prime location, making it a favorable choice for both leisure and business travelers. While there are areas for improvement, such as modernizing room decor and enhancing some facilities, the positive aspects overwhelmingly contribute to a satisfying experience for guests.
Hotel with Gym
The fitness center offers fitness machines with multi-language support and training machines equipped with individual LCD TVs. The gym is open from 5:00 AM to 9:00 PM.
4-Star Hotel
Located in the heart of Tokyo, this hotel is near Shinjuku Central Park and provides a luxurious stay with excellent service. It is approximately a 25-minute walk from Takeshita Street.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Guest Reviews
The Hyatt Regency Tokyo boasts a highly praised location in the Shinjuku district, making it an ideal choice for those seeking convenience and accessibility. The hotel offers excellent proximity to various transportation options, including metro and subway stations with some just a short walk away. The nearby Tochomae and Shinjuku stations provide easy access to the rest of Tokyo and the presence of a 24-hour convenience store and multiple eateries further enhances its appeal. Many guests appreciate the quiet surroundings despite being centrally located near major attractions such as the Tokyo Metropolitan Government Building and a beautiful park. Additionally, the convenience of airport limousine bus services stopping directly at the hotel adds to the ease of travel. Overall, the hotel’s location provides a perfect blend of accessibility, tranquility and convenience, ensuring a comfortable and connected stay for visitors.
At the Hyatt Regency Tokyo, breakfast offerings are a prominent highlight among guests, frequently described as delicious, superb and one of the best hotel breakfasts. The buffet breakfast receives high praise for its expansive spread that includes both international and Japanese dishes. Despite some remarks about the cost, the overall value and quality are deemed worth it with comprehensive selections satisfying a wide array of preferences.
Many guests noted the variety of fresh ingredients, such as cheese, meat, fruit and bread. The club lounge also garnered positive mentions for its breakfast, tea and evening cocktails, often accompanied by excellent views. While there were slight criticisms about the consistency and price, the attentive staff, generous spread and overall quality have led many to consider the breakfast a significant highlight of their stay at the Hyatt Regency Tokyo.
Hyatt Regency Tokyo offers a variety of high-quality dining options that cater to different tastes and schedules. Guests particularly appreciated the Caffé restaurant for its convenience and reasonable pricing, making it a great choice for dinner. The on-site Chinese restaurant, which stays open until 10 PM, received accolades for its fantastic dishes, while the Nada Man restaurant's quiet and pleasant atmosphere paired perfectly with its delicious food.
The teppanyaki dinner emerged as a standout experience, providing an unforgettable culinary highlight. Room service maintained high standards with food quality being consistently praised, although its availability was limited to 9 PM.
While some restaurants closed early, contributing to mixed feelings about the overall dining accessibility, the presence of an airport express bus right in front of the hotel added an extra layer of convenience for guests.
Although the breakfast offering was seen as lacking in value, the positive dining experiences across the hotel's restaurants left a lasting impression on many visitors.
Hyatt Regency Tokyo boasts rooms that are notably spacious, a rare find in Tokyo's bustling hotel scene. Many guests appreciated the large, clean and comfortable rooms with several reviews highlighting impressive views, particularly from corner rooms overlooking the park or, on clear days, Mount Fuji. The beds received positive mentions for their comfort and the rooms were frequently described as very quiet, allowing for a restful stay.
However, reviews were mixed when it came to the decor and maintenance of the rooms. While some found the rooms well-appointed and up-to-standard, others felt that the decor was dated and noted signs of wear and repairs. Lighting was occasionally found to be dim and a few guests mentioned small bathrooms and a lack of modern amenities such as USB ports.
Despite some criticisms regarding room size and decor, the overall consensus is that the rooms are generally spacious, clean and comfortable with excellent views that enhance the guest experience. The hotel’s location, pleasant staff and additional amenities also contribute positively to guests' stays.
Hyatt Regency Tokyo offers a mixed experience when it comes to its beds. Many guests have found the beds and bedding to be generally comfortable with some describing the beds as quite good, decent or even super comfortable. The king-sized bed was particularly appreciated for its spaciousness and comfort, making it a good option for couples. Comfortable bedding and good pillows have also been highlighted positively.
However, not all reviews were favorable. Some guests found the beds to be too firm or even hard, mentioning that the beds need significant improvement. Sofa beds, in particular, received negative feedback with some guests describing them as the worst beds they've ever slept in. Uncomfortable pillows were another point of contention for a few guests.
Overall, while many guests have enjoyed a good night’s sleep at the Hyatt Regency Tokyo, others felt the beds could use an upgrade to meet the high standards typically expected from such a well-regarded hotel.
The Hyatt Regency Tokyo consistently earns praise for its remarkable cleanliness. Guests frequently describe the rooms as very clean, well-maintained and comfortable. Words like spotless, impeccable and superb are commonly used to highlight the high standard of hygiene throughout the property. The spaciousness of the rooms is another notable feature that stands out, especially when compared to other accommodations in Tokyo. This adds to the overall comfort, making it an appealing choice for travelers.
While the majority of reviews emphasize cleanliness, some guests do note areas for improvement, such as the need for more thorough housekeeping or updating some of the more worn-out areas of the hotel. However, the positive feedback far outweighs these concerns with excellent housekeeping and attentive staff frequently mentioned in glowing terms.
Overall, the Hyatt Regency Tokyo is celebrated for its clean and comfortable accommodations, making it a reliable option for visitors seeking a well-maintained and inviting place to stay.
The Hyatt Regency Tokyo is renowned for its exceptional staff who consistently go above and beyond to ensure guests have a pleasant stay. Guests frequently highlight the friendliness and helpfulness of the staff, emphasizing their polite and courteous demeanor. The front desk and concierge teams receive particular praise for being extremely supportive, knowledgeable and accommodating, providing an impeccable level of service that includes smooth and efficient communication.
Staff members are noted for their proficiency in multiple languages, including good English, which makes interactions easy and comfortable for international travelers. Whether it's responding promptly to emails or helping with reservations and luggage, the staff's responsiveness and attention to detail are evident throughout the hotel. From the reception to room attendants, every employee demonstrates a professional and welcoming attitude that significantly enhances the guest experience.
However, there are rare instances where some staff were described as unhelpful or lacking tourist information, but these are exceptions in an otherwise outstanding record of service. Overall, the high-quality staff at Hyatt Regency Tokyo deliver impressive and attentive customer service, making it a favorite choice for visitors seeking comfort and reliability in their accommodation.
The WiFi at Hyatt Regency Tokyo generally receives positive remarks for its reliability and speed. Many guests describe the connection as good with reliable internet connectivity ensuring a seamless online experience. Fast WiFi is frequently mentioned, highlighting the efficiency of the service for most visitors.
However, there are mixed reviews with some guests experiencing issues such as slow speeds, frequent disconnections and trouble connecting devices like iPads. In certain rooms, the WiFi quality appears to be poor and there are occasional mentions of rooms lacking WiFi altogether or having subpar reception.
Overall, while the WiFi service at Hyatt Regency Tokyo is widely praised for its reliability and speed, it may vary depending on the room and specific location within the hotel.
The Hyatt Regency Tokyo offers a notably relaxing spa experience, highlighted by excellent spa treatments and massages. Guests have praised the spa for its fantastic services. However, it's worth noting that some visitors found the facility lacking and expressed a desire for more comprehensive spa services. Additionally, access to the spa incurs a separate charge and there have been occasions when the spa was closed. Despite these factors, the overall feedback on the spa treatments remains very positive.
The gym at the Hyatt Regency Tokyo has received mixed feedback from guests. While some appreciated it as excellent, well-kept and able to satisfy their fitness needs, many others found it lacking. Guests noted that the gym is very small, especially for a hotel of its size and often crowded. The equipment was described as outdated and basic with only a treadmill, bicycle and a few simple machines. Some machines were unavailable due to COVID restrictions. Additionally, there were remarks about the absence of a shower in the gym and the inconvenience caused by occasional closures or renovations. Despite these drawbacks, the gym staff were consistently praised for their excellent service and a few guests considered the gym worth a visit.
Hyatt Regency Tokyo offers several parking options, making it convenient for guests who drive to the hotel. Parking within the hotel premises is available and secure, including valet services. The parking lot underneath the hotel is particularly noted for its convenience. Despite the ease of access and security, parking is not free and payments must be made in cash. Additionally, the hotel is located in west Shinjuku, which is somewhat distant from restaurants and shops. For those arriving by air, the airport bus service directly stops at the hotel and there is a taxi stand on-site, adding to the transportation convenience. While the hotel's website recommends considering a rental car, it should be noted that parking facilities are limited and not all reviews found parking readily available.
The Hyatt Regency Tokyo offers a quiet location that is somewhat removed from the bustling nightlife, making it an ideal choice for those seeking a peaceful stay. While the immediate vicinity has limited nightlife options and nearby restaurants tend to close early, guests can still enjoy the vibrant nightlife of Shinjuku, which is easily accessible from the hotel. Staff are helpful in recommending nearby bars for those interested in experiencing some local excitement. Although there are few dining and nightlife opportunities right next to the hotel, the tranquil setting provides a restful retreat away from the energetic vibe of central Tokyo.
Hyatt Regency Tokyo generally meets the expectations of a four-star hotel, offering amenities and services consistent with this rating. Guests frequently highlight the clean and spacious rooms, efficient and kind reception staff and convenient location above a metro stop, which provides easy access to city facilities. The view from the rooms is often described as decent, contributing positively to the overall experience. Some reviews suggest that the service aligns well with international four-star standards, reflecting the quality associated with the Hyatt brand. However, there are occasional mentions of the hotel feeling slightly understaffed and falling short of the expected four-star feel in certain aspects. Despite this, many guests appreciate the value for money offered by this reasonably priced four-star accommodation.
Hyatt Regency Tokyo offers a mix of amenities catering to business travelers, making it a consistent choice for corporate stays. Located in the vibrant business district of Shinjuku, its convenience for business needs stands out, particularly with its well-equipped business lounge and facilities suitable for meetings. Guests find the hotel comfortable for business trips, replete with courteous and attentive staff who go above and beyond, demonstrated by thoughtful gestures such as folding small paper cranes and frogs for children.
The hotel does attract a significant number of business clientele, reinforcing its position as a staple for corporate travelers. Shopping and quick needs are easily met with a nearby 24-hour convenience store. However, some guests noted the lack of room service upon late arrival and the presence of homeless individuals in front of the hotel, which can affect the perceived safety of the area. Despite these minor concerns, Hyatt Regency Tokyo remains a viable and popular option for business visitors seeking a reliable stay in the heart of Shinjuku.
Hyatt Regency Tokyo offers a truly luxurious experience from beginning to end, ensuring a memorable stay for all guests. The hotel exudes a luxurious feel throughout its premises with high-end amenities and spacious layouts that create a relaxing atmosphere. The lobby stands out with its beautiful, grand design, setting the tone for the rest of the property, which is marked by a classic and old-fashioned luxury style. The hotel's accommodations are fantastic, further enhancing the luxurious experience. Despite some older decor, the overall ambiance remains elegant and sophisticated, making it a first-class choice for travelers seeking a high-end hotel experience. This luxurious property comes highly recommended for those in search of a five-star stay in Tokyo.
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Location
Breakfast
Many guests noted the variety of fresh ingredients, such as cheese, meat, fruit and bread. The club lounge also garnered positive mentions for its breakfast, tea and evening cocktails, often accompanied by excellent views. While there were slight criticisms about the consistency and price, the attentive staff, generous spread and overall quality have led many to consider the breakfast a significant highlight of their stay at the Hyatt Regency Tokyo.
Dinner
The teppanyaki dinner emerged as a standout experience, providing an unforgettable culinary highlight. Room service maintained high standards with food quality being consistently praised, although its availability was limited to 9 PM.
While some restaurants closed early, contributing to mixed feelings about the overall dining accessibility, the presence of an airport express bus right in front of the hotel added an extra layer of convenience for guests.
Although the breakfast offering was seen as lacking in value, the positive dining experiences across the hotel's restaurants left a lasting impression on many visitors.
Rooms
However, reviews were mixed when it came to the decor and maintenance of the rooms. While some found the rooms well-appointed and up-to-standard, others felt that the decor was dated and noted signs of wear and repairs. Lighting was occasionally found to be dim and a few guests mentioned small bathrooms and a lack of modern amenities such as USB ports.
Despite some criticisms regarding room size and decor, the overall consensus is that the rooms are generally spacious, clean and comfortable with excellent views that enhance the guest experience. The hotel’s location, pleasant staff and additional amenities also contribute positively to guests' stays.
Beds
However, not all reviews were favorable. Some guests found the beds to be too firm or even hard, mentioning that the beds need significant improvement. Sofa beds, in particular, received negative feedback with some guests describing them as the worst beds they've ever slept in. Uncomfortable pillows were another point of contention for a few guests.
Overall, while many guests have enjoyed a good night’s sleep at the Hyatt Regency Tokyo, others felt the beds could use an upgrade to meet the high standards typically expected from such a well-regarded hotel.
Cleanliness
While the majority of reviews emphasize cleanliness, some guests do note areas for improvement, such as the need for more thorough housekeeping or updating some of the more worn-out areas of the hotel. However, the positive feedback far outweighs these concerns with excellent housekeeping and attentive staff frequently mentioned in glowing terms.
Overall, the Hyatt Regency Tokyo is celebrated for its clean and comfortable accommodations, making it a reliable option for visitors seeking a well-maintained and inviting place to stay.
Staff
Staff members are noted for their proficiency in multiple languages, including good English, which makes interactions easy and comfortable for international travelers. Whether it's responding promptly to emails or helping with reservations and luggage, the staff's responsiveness and attention to detail are evident throughout the hotel. From the reception to room attendants, every employee demonstrates a professional and welcoming attitude that significantly enhances the guest experience.
However, there are rare instances where some staff were described as unhelpful or lacking tourist information, but these are exceptions in an otherwise outstanding record of service. Overall, the high-quality staff at Hyatt Regency Tokyo deliver impressive and attentive customer service, making it a favorite choice for visitors seeking comfort and reliability in their accommodation.
Wi-Fi
However, there are mixed reviews with some guests experiencing issues such as slow speeds, frequent disconnections and trouble connecting devices like iPads. In certain rooms, the WiFi quality appears to be poor and there are occasional mentions of rooms lacking WiFi altogether or having subpar reception.
Overall, while the WiFi service at Hyatt Regency Tokyo is widely praised for its reliability and speed, it may vary depending on the room and specific location within the hotel.
Spa
Gym
Parking
Nightlife
4 Star
Business
The hotel does attract a significant number of business clientele, reinforcing its position as a staple for corporate travelers. Shopping and quick needs are easily met with a nearby 24-hour convenience store. However, some guests noted the lack of room service upon late arrival and the presence of homeless individuals in front of the hotel, which can affect the perceived safety of the area. Despite these minor concerns, Hyatt Regency Tokyo remains a viable and popular option for business visitors seeking a reliable stay in the heart of Shinjuku.
Luxury
No, Hyatt Regency Tokyo doesn't have any pool.
Yes, a spa is available at Hyatt Regency Tokyo.
No, Hyatt Regency Tokyo doesn't allow dogs.
Yes, parking facilities are available at Hyatt Regency Tokyo.
Yes, Hyatt Regency Tokyo has a gym.
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