Hotel East 21 Tokyo
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Summary of reviewsHotel East 21 Tokyo garners predominantly positive reviews across various categories, making it a commendable choice for travelers seeking a blend of convenience, comfort and service.
The hotel's **location** strikes a perfect balance between accessibility and tranquility. Situated just a 10-minute walk from Toyocho Station on the Tokyo Metro Tozai Line, it offers excellent transport connections to Narita and Haneda airports as well as popular attractions like the Tokyo Disney Resort. The surrounding area is rich with dining options, convenience stores and a shopping center integrated into the hotel complex, featuring pharmacies, cafes and massage services. Guests enjoy the peaceful neighborhood and the spectacular views of Tokyo Skytree, particularly at night. The complimentary shuttle service to Toyocho Station and Disneyland adds to the convenience, making it a popular choice for both city explorers and Disney enthusiasts.
The **breakfast** at the hotel receives high praise for its abundance and variety. The breakfast buffet offers a wide range of both Japanese and Western dishes with made-to-order omelettes, crispy bacon and udon noodles being particularly popular. Guests describe the breakfast as delicious and one of the best they have had in a hotel. Although some feel more variety, especially in Western options, could enhance the experience, the overall feedback is overwhelmingly positive.
The **dining options** at Hotel East 21 Tokyo are diverse and well-regarded. With several on-site and nearby restaurants offering a range of cuisines, guests can enjoy everything from ramen and KFC to fine French and Japanese dining. The sushi and Japanese restaurants on the top floor are particularly praised for their quality. While the in-hotel dining options are on the pricier side, the variety and quality generally meet guest expectations. Convenience is further enhanced by nearby supermarkets and convenience stores for quick meals or snacks.
Guest reviews of the **rooms** highlight their spaciousness and cleanliness with many appreciating the big windows offering stunning views of the Tokyo Skytree. Rooms are well-maintained, though a few comments mention slightly outdated facilities. Overall, guests find the rooms comfortable, clean and well-equipped with amenities like coffee makers and spacious bathrooms featuring long bathtubs.
**Cleanliness** is a consistent theme in guest reviews with high marks given to both rooms and common areas. Housekeeping is noted for their thoroughness and professionalism, contributing to a comfortable stay. Despite minor issues like occasional stained carpets, the hotel’s commitment to maintaining a spotless environment is clear.
The **staff** at Hotel East 21 Tokyo are frequently commended for their friendliness, helpfulness and professionalism. Guests appreciate the attentive and responsive nature of the staff, particularly at the front desk. Despite occasional language barriers, the staff’s enthusiasm and sincerity shine through, resulting in high levels of guest satisfaction.
The **free Wi-Fi** is generally well-regarded with many guests finding it stable and fast. While some experienced occasional connectivity issues, overall, the Wi-Fi meets the needs of most guests.
**Gym** and **pool** facilities receive mixed reviews. While both are praised for their quality and attractiveness, access to these amenities incurs significant fees. The gym is noted as being somewhat outdated and both facilities have restricted usage times. Despite these drawbacks, those willing to pay the extra charges appreciate the available amenities.
**Parking** is another well-reviewed aspect with guests noting the spacious and conveniently located parking lot. The affordability and extended availability of the parking are appreciated, though some believe the price could be lower.
Finally, the availability of an **EV charging station** adds convenience for visitors with electric vehicles, although the limited number of charging points and difficulty in using them due to socket compatibility could be improved.
In summary, Hotel East 21 Tokyo offers a well-rounded and positive experience with its convenient location, excellent breakfast, diverse dining options, clean and comfortable rooms and friendly staff, making it a highly recommended choice for travelers.
Categories
The hotel's **location** strikes a perfect balance between accessibility and tranquility. Situated just a 10-minute walk from Toyocho Station on the Tokyo Metro Tozai Line, it offers excellent transport connections to Narita and Haneda airports as well as popular attractions like the Tokyo Disney Resort. The surrounding area is rich with dining options, convenience stores and a shopping center integrated into the hotel complex, featuring pharmacies, cafes and massage services. Guests enjoy the peaceful neighborhood and the spectacular views of Tokyo Skytree, particularly at night. The complimentary shuttle service to Toyocho Station and Disneyland adds to the convenience, making it a popular choice for both city explorers and Disney enthusiasts.
The **breakfast** at the hotel receives high praise for its abundance and variety. The breakfast buffet offers a wide range of both Japanese and Western dishes with made-to-order omelettes, crispy bacon and udon noodles being particularly popular. Guests describe the breakfast as delicious and one of the best they have had in a hotel. Although some feel more variety, especially in Western options, could enhance the experience, the overall feedback is overwhelmingly positive.
The **dining options** at Hotel East 21 Tokyo are diverse and well-regarded. With several on-site and nearby restaurants offering a range of cuisines, guests can enjoy everything from ramen and KFC to fine French and Japanese dining. The sushi and Japanese restaurants on the top floor are particularly praised for their quality. While the in-hotel dining options are on the pricier side, the variety and quality generally meet guest expectations. Convenience is further enhanced by nearby supermarkets and convenience stores for quick meals or snacks.
Guest reviews of the **rooms** highlight their spaciousness and cleanliness with many appreciating the big windows offering stunning views of the Tokyo Skytree. Rooms are well-maintained, though a few comments mention slightly outdated facilities. Overall, guests find the rooms comfortable, clean and well-equipped with amenities like coffee makers and spacious bathrooms featuring long bathtubs.
**Cleanliness** is a consistent theme in guest reviews with high marks given to both rooms and common areas. Housekeeping is noted for their thoroughness and professionalism, contributing to a comfortable stay. Despite minor issues like occasional stained carpets, the hotel’s commitment to maintaining a spotless environment is clear.
The **staff** at Hotel East 21 Tokyo are frequently commended for their friendliness, helpfulness and professionalism. Guests appreciate the attentive and responsive nature of the staff, particularly at the front desk. Despite occasional language barriers, the staff’s enthusiasm and sincerity shine through, resulting in high levels of guest satisfaction.
The **free Wi-Fi** is generally well-regarded with many guests finding it stable and fast. While some experienced occasional connectivity issues, overall, the Wi-Fi meets the needs of most guests.
**Gym** and **pool** facilities receive mixed reviews. While both are praised for their quality and attractiveness, access to these amenities incurs significant fees. The gym is noted as being somewhat outdated and both facilities have restricted usage times. Despite these drawbacks, those willing to pay the extra charges appreciate the available amenities.
**Parking** is another well-reviewed aspect with guests noting the spacious and conveniently located parking lot. The affordability and extended availability of the parking are appreciated, though some believe the price could be lower.
Finally, the availability of an **EV charging station** adds convenience for visitors with electric vehicles, although the limited number of charging points and difficulty in using them due to socket compatibility could be improved.
In summary, Hotel East 21 Tokyo offers a well-rounded and positive experience with its convenient location, excellent breakfast, diverse dining options, clean and comfortable rooms and friendly staff, making it a highly recommended choice for travelers.
Family Friendly Hotel
This hotel is known for its spacious rooms and family-friendly atmosphere. It offers amenities suitable for both adults and children, ensuring a comfortable stay.
Hotel with Swimming Pool
Hotel East 21 Tokyo boasts an outdoor pool inspired by 19th-century European aristocratic gardens. It offers a garden cafe for relaxation by the pool.
Indoor Pool Outdoor Pool
Hotel with Free Wi-Fi
Hotel East 21 Tokyo provides complimentary Wi-Fi access throughout the hotel, ensuring guests can easily stay connected. This service is essential for both business and leisure travelers.
Hotel with Parking
This hotel is noted for its spacious and conveniently located parking lot. It offers affordable fees and allows free entry and exit, making it a practical choice for guests with vehicles.
EV charging stations
Hotel with Gym
Offers a fitness center with a variety of equipment and personalized training programs. Includes a swimming pool and sauna.
Hotel with EV Charging Stations
Features EV charging options. Offers a blend of urban convenience and resort-like amenities, appealing to both business and leisure travelers with electric vehicles.
Hotel with Outdoor Pool
This hotel offers a great outdoor pool facility. It's a popular choice for guests looking to relax and enjoy the summer atmosphere.
Hotel with Indoor Pool
This hotel is listed in the provided data and tagged with an indoor pool. While specific details about the pool facilities are not available in the search results, its inclusion in the initial list indicates it meets the criteria.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Hotel East 21 Tokyo enjoys a prime location that offers a blend of convenience and tranquility. The hotel is just a short 10-minute walk from Toyocho Station, making it easily accessible via the Tokyo Metro Tozai Line. This provides excellent transport links to various parts of the city, including direct connections to Narita and Haneda airports, as well as popular attractions like the Tokyo Disney Resort.
Guests appreciate the hotel's proximity to multiple restaurants, convenience stores and supermarkets with a large grocery store and a variety of eateries right on the premises. A shopping center, complete with a pharmacy, cafes and massage services, is seamlessly integrated into the hotel's complex, adding to the overall convenience.
Although the hotel is not centrally located, the peaceful neighborhood and readily available transportation options, including a complimentary shuttle service to Toyocho Station and Disneyland, offset the distance from central Tokyo's hotspots. This makes it a convenient choice for both city explorers and Disney enthusiasts.
The hotel’s strategic location also provides spectacular views of the Tokyo Skytree, which guests can enjoy directly from their rooms. The night views, in particular, are often described as breathtaking and highlight the serene charm of the area. Additionally, direct airport buses stopping right at the hotel’s doorstep simplify travel logistics further.
Overall, Hotel East 21 Tokyo’s location strikes a balance between accessibility and a tranquil setting, offering guests a comfortable and pleasant stay with all necessary amenities within easy reach.
The breakfast at Hotel East 21 Tokyo consistently garners high praise from guests. Many reviewers highlight the abundant and varied options available in the breakfast buffet, noting its wide range of both Japanese and Western dishes. Guests particularly enjoyed the made-to-order omelettes, crispy bacon and udon noodles. The general consensus is that the breakfast is delicious with many calling it the best they have ever had in a hotel.
A notable feature is the vast selection, which includes everything from freshly made omelettes to fluffy scrambled eggs and New Year’s dishes. The quality and taste of the food are frequently described as fantastic and amazing. Families, in particular, found something pleasing for everyone, from children to adults.
Despite the overwhelmingly positive feedback, a few guests felt that the breakfast could be improved with more diverse options, especially Western dishes. Some mentioned that the breakfast was good but could benefit from more fruit and variety. A couple of reviewers found the prices for breakfast to be unreasonable and not included in the room charge.
Overall, while there are minor areas for improvement, the breakfast at Hotel East 21 Tokyo is generally considered excellent, making it a significant highlight of staying at the hotel.
Hotel East 21 Tokyo offers a wide range of dining options that cater to various tastes and preferences. Guests can enjoy a variety of restaurants located within and nearby the hotel, including ramen, KFC, curry rice and specialized Japanese cuisine. The sushi and Japanese restaurants on the top floor receive high praise for their outstanding quality.
For those looking for convenient dining, there are several restaurants and coffee shops on the first floor, as well as a few simple eateries downstairs that stay open until 23:00. The hotel is also in close proximity to numerous dining venues in the surrounding area, making it a convenient spot for enjoyable evening walks and dinners.
Although the restaurants within the hotel are noted to be on the pricier side, the quality is generally well-regarded. Guests specifically mentioned the fine dining experience on the 21st floor and the delicious French cuisine on the second floor. Additionally, there are international options such as a Chinese restaurant and arrangements for special occasions like a Christmas dinner can be made.
For those preferring quick meals or snacks, convenience stores and supermarkets are readily available nearby. The flexibility extends to room service with dishes like curry receiving positive notes for their unexpected quality.
Despite some minor drawbacks, such as the expensive pricing of hotel restaurants and a lack of vegetarian options, the overall dining experience at Hotel East 21 Tokyo is diverse and quite satisfying.
Hotel East 21 Tokyo has received predominantly positive reviews from guests regarding its rooms. One of its standout features is the spaciousness of the rooms, which many guests find relatively large for Tokyo standards. The clean and tidy nature of the rooms is frequently mentioned, contributing to a comfortable stay. Rooms are also noted to have big windows that offer stunning views of the Tokyo Skytree, providing a serene and picturesque atmosphere.
The hotel rooms are described as clean with some guests specifically highlighting their modern cleanliness and daily upkeep by housekeeping. The rooms are well-maintained despite a few mentions of them being slightly old-fashioned or having outdated facilities. Guests appreciate the overall cleanliness and mention that even the most basic rooms provide ample space and comfort with several reviews noting the comfort of the beds and the effective air conditioning and heating.
Regarding room design, reviews indicate a mix of modest but stylish decor, creating a pleasant ambiance. Some rooms have been highlighted for their special amenities, such as coffee makers, facial equipment and a spacious bathroom with a long bathtub. Guests also appreciate the small touches like message cards and decorations for special occasions.
While a few comments mention smaller room sizes compared to Western standards and certain rooms feeling a bit outdated with elements like stained carpets or tired bathrooms, these remarks are overshadowed by the general consensus of well-maintained and comfortable accommodations. The panoramic views from the rooms, especially of the Skytree, are a recurring highlight that many guests enjoy.
Overall, Hotel East 21 Tokyo offers clean, comfortable and spacious rooms with excellent views, making it a favorable choice for visitors looking for a pleasant stay in the city.
At Hotel East 21 Tokyo, guests frequently praise the beds for their comfort. Many reviews highlight that the beds are very comfortable, offering a restful night's sleep. There are also mentions of large and spacious beds that contribute to the overall comfort. Several guests appreciated the presence of two pillows per person, which added to their positive experience.
However, feedback on the beds is varied. While the main beds received high marks for comfort and size, other sleeping arrangements like sofa beds or extra beds did not fare as well. Some guests found them less comfortable or even hard, leading to issues like back pain or bug bites.
Cleanliness is generally noted, although there were occasional comments about stains on bed skirts or insufficient cleaning. Despite minor drawbacks, the consensus remains that the hotel provides a substantial level of comfort conducive to a pleasant stay.
Visitors of Hotel East 21 Tokyo consistently praised the exceptional cleanliness standards maintained throughout their stay. Reviews highlighted that the entire hotel, including rooms and common areas, is consistently clean and well-maintained. The housekeeping team received high marks for keeping the rooms tidy and thoroughly cleaned daily, contributing to guest comfort.
Guests frequently noted that their rooms were not only clean but also spacious and comfortable. Linens, towels and amenities were noted as being fresh and sanitary. The bathrooms, despite some showing signs of aging, were generally clean and well-kept. A few reviews pointed out minor issues such as stained carpets and occasional lapses in thoroughness, but these were exceptions rather than the rule.
The cleaning staff was often described as fantastic, passionate and professional, which augmented the positive experience. Regular replenishment of supplies and meticulous daily room tidying were common themes in the feedback.
Overall, the widespread cleanliness, combined with friendly and attentive staff, contributed to positive stay experiences. Despite a few minor issues, the hotel stands out for its commitment to maintaining a spotless environment.
Guests consistently praise the staff at Hotel East 21 Tokyo for their friendliness, helpfulness and professionalism. Reviews highlight the team’s polite and accommodating nature with many describing the staff as incredibly attentive and responsive to any questions or needs. Guests appreciate the efficient service and the positive, welcoming attitude of the staff. There is a particular mention of knowledgeable and well-trained front desk receptionists, who handle check-in and inquiries promptly. Despite some occasional language barriers, staff members attempt to assist with enthusiasm and sincerity, providing an overall excellent customer service experience. Instances of quick, courteous assistance are noted, particularly in setting up shuttle services and handling special requests. While there are a few negative remarks, the overall consensus reflects a high level of guest satisfaction with the staff's service and demeanor.
Hotel East 21 Tokyo offers a generally positive experience when it comes to wifi connectivity. Many guests noted that the wifi was stable, fast and better than what they had experienced in other Japanese hotels. For the most part, the wifi worked well and provided a reliable internet connection throughout their stay. However, some guests did encounter issues, such as consistent dropouts and daily resets, indicating that there may be occasional vulnerabilities in the connection.
Despite these occasional hiccups, the presence of screen mirroring features and the overall good performance of the wifi was appreciated. The hotel takes care to ensure a connection that meets the needs of most guests, resulting in an online experience that many found satisfactory for their needs.
Hotel East 21 Tokyo offers a selection of gym and workout facilities, but guests should be aware that use of these amenities incurs extra fees. The gym and swimming pool are part of a health club that requires an access charge, which some visitors found to be high-priced. Several reviewers expressed their concerns about the costs, mentioning figures such as $40, $50 AUS and 4,400 Yen (or 27 Euros) per visit.
Despite the fees, some guests appreciated the availability of the gym with a few noting that the gym itself is great. However, there were also mentions of the gym being outdated and not fully equipped. Additionally, access to these facilities is restricted with the bar and gym/pool only open to members, which was a point of frustration for some.
The hotel's location is somewhat a bit far from major attractions, but it compensates with accessibility to train services within a 10-minute walk. While some found the gym prohibitive due to the charges, for those willing to pay, the workout facilities are available as an option.
Hotel East 21 Tokyo's pool facilities have garnered a mix of impressions from guests, highlighting both commendable and less favorable aspects. The hotel boasts both indoor and outdoor swimming pools with many reviews praising their spaciousness and attractiveness. The indoor pool, described as stunning and even Olympic-sized, stands out as a notable feature. Guests have also complimented the outdoor pool, particularly enjoying it during the summer months.
However, access to these amenities comes with a significant caveat: the pools are not complimentary. Multiple guests expressed frustration with the high fees required to use the pools with some mentioning charges of up to $100 per day, which is particularly costly when considering a brief swim. Moreover, the restricted hours and limited seasonal availability for the outdoor pool have also been sources of inconvenience.
While the indoor pool has received positive remarks for its beauty, there's a consensus that the overall indoor environment and room equipment feel somewhat outdated. Nonetheless, the direct access from the pool area to guest rooms has been noted as a convenient feature.
In summary, while the pool facilities at Hotel East 21 Tokyo are impressive and enjoyable, the high access fees and restricted usage times may detract from the overall experience for some guests.
The reviews for Hotel East 21 Tokyo reflect a generally positive experience regarding the parking facilities. Guests frequently noted that the parking lot is spacious and conveniently located. Many appreciated the affordability with a fee of just 1500 yen for free entry and exit. The availability of the parking lot until 4 p.m. the next day added to the convenience. Some minor drawbacks included the price, which a few guests felt could be cheaper and the lack of on-site parking mentioned in a few reviews. Overall, guests found the parking service to be very good and were pleased with the convenient shops located downstairs.
Hotel East 21 Tokyo offers an EV charging station in its parking lot, providing a convenient option for electric vehicle users. However, the available facilities are limited with only one designated charging spot. Some guests noted difficulties in using the charging station due to incompatible socket shapes, suggesting a need for more adaptable and multiple charging points. While the hotel does accommodate EVs, enhancements in the number and variety of charging options could better meet the needs of electric vehicle drivers.
Hotel East 21 Tokyo has garnered numerous positive reviews, emphasizing its suitability for family stays. Guests frequently highlight the friendly and attentive staff, which significantly enhances the overall experience for families traveling with children or senior citizens. The hotel offers spacious rooms specifically designed for families, providing ample space and comfort for everyone, including queen beds and family rooms on designated floors.
Parents appreciate the quietness and cleanliness of the rooms, ensuring a peaceful stay. Children seem to have a delightful time, especially enjoying views of the Ferris wheel, Tokyo Tower and Mount Fuji from their rooms. The hotel's facilities and scenic views have been well-received with many families reporting enjoyable and memorable stays.
The convenient location of the hotel also adds to its appeal with supermarkets, drugstores and eateries situated nearby, making it easy for families to pick up necessities. A dedicated bus service to Disney has been particularly praised by those visiting the theme park.
While children under 16 are restricted from using certain facilities after 4 pm, this seems to have little impact on the overall enjoyment of family activities. For those seeking a family-friendly environment, a comfortable stay and accessible amenities, Hotel East 21 Tokyo stands out as a great option for family trips and staycations.
Hotel East 21 Tokyo consistently meets the standards expected of a four-star hotel, often surpassing expectations with its stellar facilities and services. Many guests highlight that the hotel offers excellent value for its rating, sometimes even comparing it favorably to five-star establishments. The aesthetic and professional handling of the services ensure a pleasant and comfortable stay.
The hotel's facilities are in top-notch condition with room amenities and services maintaining a solid four-star quality. Although the fitness gym and swimming pool carry a high price, their excellent condition receives positive remarks. The hotel excels in offering exceptional service, consistently meeting the four-star criteria.
Hotel East 21 Tokyo's location is convenient for exploring, being just a 10-minute walk from the nearest subway station. Guests appreciate the good value and cost performance, describing the overall experience as highly recommended and even equating it to a five-star feel.
A nod is given to the excellent lounges, particularly the Expedia and member lounges, which further enhance the guest experience. While a few reviews suggest the hotel is somewhat over-rated as a four-star, the general consensus is positive, affirming its status as a reliable and commendable choice for visitors to Tokyo.
Hotel East 21 Tokyo receives positive feedback for its business traveler-friendly facilities and services. Guests find it well-equipped with business charging stations and conference rooms, making it great for business travel. The combination of spacious rooms and business traveler-suited amenities further enhances its reputation among frequent business travelers. The hotel offers good rates, making it an economically sound choice for corporate stays.
Despite some isolated complaints such as the guest relations manager struggling with specific requests and a few remarks on suitability, overall satisfaction with business-oriented services is high. Additional perks like the convenient free shuttle bus to Disneyland add to its appeal, ensuring guests can work comfortably while enjoying leisure activities.
Hotel East 21 Tokyo's outdoor pool garners overwhelmingly positive feedback from guests. Described as stellar, very nice and perfect, the pool area provides an enjoyable and relaxing experience, especially highlighted during the night. Many guests express their delight and enjoyment of spending time by the pool. However, it is important to note that the outdoor swimming pool is only available during the summer months and has been reported as not in use during some vacations. Despite occasional unavailability, the pool remains a standout feature when operational.
Hotel East 21 Tokyo has garnered appreciation for its romantic ambiance and luxurious feel. Guests highlight the fantastic and scenic views from the upper floor rooms, which add a touch of romance to their stay. The beautiful and spacious rooms, including family-friendly options, enhance the overall experience. Peaceful nights and a luxurious atmosphere contribute to an excellent hotel choice for a romantic getaway. Whether it's for a couple or a family, the beautiful views and spacious accommodations make it a memorable stay.
Location Show Map
Location
Guests appreciate the hotel's proximity to multiple restaurants, convenience stores and supermarkets with a large grocery store and a variety of eateries right on the premises. A shopping center, complete with a pharmacy, cafes and massage services, is seamlessly integrated into the hotel's complex, adding to the overall convenience.
Although the hotel is not centrally located, the peaceful neighborhood and readily available transportation options, including a complimentary shuttle service to Toyocho Station and Disneyland, offset the distance from central Tokyo's hotspots. This makes it a convenient choice for both city explorers and Disney enthusiasts.
The hotel’s strategic location also provides spectacular views of the Tokyo Skytree, which guests can enjoy directly from their rooms. The night views, in particular, are often described as breathtaking and highlight the serene charm of the area. Additionally, direct airport buses stopping right at the hotel’s doorstep simplify travel logistics further.
Overall, Hotel East 21 Tokyo’s location strikes a balance between accessibility and a tranquil setting, offering guests a comfortable and pleasant stay with all necessary amenities within easy reach.
Breakfast
A notable feature is the vast selection, which includes everything from freshly made omelettes to fluffy scrambled eggs and New Year’s dishes. The quality and taste of the food are frequently described as fantastic and amazing. Families, in particular, found something pleasing for everyone, from children to adults.
Despite the overwhelmingly positive feedback, a few guests felt that the breakfast could be improved with more diverse options, especially Western dishes. Some mentioned that the breakfast was good but could benefit from more fruit and variety. A couple of reviewers found the prices for breakfast to be unreasonable and not included in the room charge.
Overall, while there are minor areas for improvement, the breakfast at Hotel East 21 Tokyo is generally considered excellent, making it a significant highlight of staying at the hotel.
Dinner
For those looking for convenient dining, there are several restaurants and coffee shops on the first floor, as well as a few simple eateries downstairs that stay open until 23:00. The hotel is also in close proximity to numerous dining venues in the surrounding area, making it a convenient spot for enjoyable evening walks and dinners.
Although the restaurants within the hotel are noted to be on the pricier side, the quality is generally well-regarded. Guests specifically mentioned the fine dining experience on the 21st floor and the delicious French cuisine on the second floor. Additionally, there are international options such as a Chinese restaurant and arrangements for special occasions like a Christmas dinner can be made.
For those preferring quick meals or snacks, convenience stores and supermarkets are readily available nearby. The flexibility extends to room service with dishes like curry receiving positive notes for their unexpected quality.
Despite some minor drawbacks, such as the expensive pricing of hotel restaurants and a lack of vegetarian options, the overall dining experience at Hotel East 21 Tokyo is diverse and quite satisfying.
Rooms
The hotel rooms are described as clean with some guests specifically highlighting their modern cleanliness and daily upkeep by housekeeping. The rooms are well-maintained despite a few mentions of them being slightly old-fashioned or having outdated facilities. Guests appreciate the overall cleanliness and mention that even the most basic rooms provide ample space and comfort with several reviews noting the comfort of the beds and the effective air conditioning and heating.
Regarding room design, reviews indicate a mix of modest but stylish decor, creating a pleasant ambiance. Some rooms have been highlighted for their special amenities, such as coffee makers, facial equipment and a spacious bathroom with a long bathtub. Guests also appreciate the small touches like message cards and decorations for special occasions.
While a few comments mention smaller room sizes compared to Western standards and certain rooms feeling a bit outdated with elements like stained carpets or tired bathrooms, these remarks are overshadowed by the general consensus of well-maintained and comfortable accommodations. The panoramic views from the rooms, especially of the Skytree, are a recurring highlight that many guests enjoy.
Overall, Hotel East 21 Tokyo offers clean, comfortable and spacious rooms with excellent views, making it a favorable choice for visitors looking for a pleasant stay in the city.
Beds
However, feedback on the beds is varied. While the main beds received high marks for comfort and size, other sleeping arrangements like sofa beds or extra beds did not fare as well. Some guests found them less comfortable or even hard, leading to issues like back pain or bug bites.
Cleanliness is generally noted, although there were occasional comments about stains on bed skirts or insufficient cleaning. Despite minor drawbacks, the consensus remains that the hotel provides a substantial level of comfort conducive to a pleasant stay.
Cleanliness
Guests frequently noted that their rooms were not only clean but also spacious and comfortable. Linens, towels and amenities were noted as being fresh and sanitary. The bathrooms, despite some showing signs of aging, were generally clean and well-kept. A few reviews pointed out minor issues such as stained carpets and occasional lapses in thoroughness, but these were exceptions rather than the rule.
The cleaning staff was often described as fantastic, passionate and professional, which augmented the positive experience. Regular replenishment of supplies and meticulous daily room tidying were common themes in the feedback.
Overall, the widespread cleanliness, combined with friendly and attentive staff, contributed to positive stay experiences. Despite a few minor issues, the hotel stands out for its commitment to maintaining a spotless environment.
Staff
Wi-Fi
Despite these occasional hiccups, the presence of screen mirroring features and the overall good performance of the wifi was appreciated. The hotel takes care to ensure a connection that meets the needs of most guests, resulting in an online experience that many found satisfactory for their needs.
Gym
Despite the fees, some guests appreciated the availability of the gym with a few noting that the gym itself is great. However, there were also mentions of the gym being outdated and not fully equipped. Additionally, access to these facilities is restricted with the bar and gym/pool only open to members, which was a point of frustration for some.
The hotel's location is somewhat a bit far from major attractions, but it compensates with accessibility to train services within a 10-minute walk. While some found the gym prohibitive due to the charges, for those willing to pay, the workout facilities are available as an option.
Pool
However, access to these amenities comes with a significant caveat: the pools are not complimentary. Multiple guests expressed frustration with the high fees required to use the pools with some mentioning charges of up to $100 per day, which is particularly costly when considering a brief swim. Moreover, the restricted hours and limited seasonal availability for the outdoor pool have also been sources of inconvenience.
While the indoor pool has received positive remarks for its beauty, there's a consensus that the overall indoor environment and room equipment feel somewhat outdated. Nonetheless, the direct access from the pool area to guest rooms has been noted as a convenient feature.
In summary, while the pool facilities at Hotel East 21 Tokyo are impressive and enjoyable, the high access fees and restricted usage times may detract from the overall experience for some guests.
Parking
EV charging stations
Family
Parents appreciate the quietness and cleanliness of the rooms, ensuring a peaceful stay. Children seem to have a delightful time, especially enjoying views of the Ferris wheel, Tokyo Tower and Mount Fuji from their rooms. The hotel's facilities and scenic views have been well-received with many families reporting enjoyable and memorable stays.
The convenient location of the hotel also adds to its appeal with supermarkets, drugstores and eateries situated nearby, making it easy for families to pick up necessities. A dedicated bus service to Disney has been particularly praised by those visiting the theme park.
While children under 16 are restricted from using certain facilities after 4 pm, this seems to have little impact on the overall enjoyment of family activities. For those seeking a family-friendly environment, a comfortable stay and accessible amenities, Hotel East 21 Tokyo stands out as a great option for family trips and staycations.
4 Star
The hotel's facilities are in top-notch condition with room amenities and services maintaining a solid four-star quality. Although the fitness gym and swimming pool carry a high price, their excellent condition receives positive remarks. The hotel excels in offering exceptional service, consistently meeting the four-star criteria.
Hotel East 21 Tokyo's location is convenient for exploring, being just a 10-minute walk from the nearest subway station. Guests appreciate the good value and cost performance, describing the overall experience as highly recommended and even equating it to a five-star feel.
A nod is given to the excellent lounges, particularly the Expedia and member lounges, which further enhance the guest experience. While a few reviews suggest the hotel is somewhat over-rated as a four-star, the general consensus is positive, affirming its status as a reliable and commendable choice for visitors to Tokyo.
Business
Despite some isolated complaints such as the guest relations manager struggling with specific requests and a few remarks on suitability, overall satisfaction with business-oriented services is high. Additional perks like the convenient free shuttle bus to Disneyland add to its appeal, ensuring guests can work comfortably while enjoying leisure activities.
Outdoor Pool
Romantic
Yes, Hotel East 21 Tokyo has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel East 21 Tokyo.
No, Hotel East 21 Tokyo doesn't allow dogs.
Yes, parking facilities are available at Hotel East 21 Tokyo.
Yes, Hotel East 21 Tokyo has a gym.
Location Show Map
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