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Summary of reviewsANA Holiday Inn Tokyo Bay by IHG offers an exceptional hospitality experience in Tokyo, standing out primarily for its remarkable location that provides easy access to Tokyo’s extensive transportation network. This strategic position near the Tennozu Isle monorail station allows guests convenient travel to and from Haneda Airport and other popular city destinations. The hotel's location overlooking the waterfront, Rainbow Bridge, and Tokyo Bay offers breathtaking views, enhancing the appeal of its spacious and clean rooms.
Guests consistently praise the delightful and varied breakfast, which caters to both Japanese and Western tastes. While not always a buffet, the breakfast experience is appreciated for its quality and calm atmosphere with occasional stunning views. Dinner at the hotel is noted for its delicious offerings, complemented by impressive night views, though some find the in-house dining options pricey compared to nearby eateries.
The rooms are a highlight, impressively spacious and well-maintained, with comfortable beds that ensure a restful sleep. The tranquility of the rooms, paired with remarkable views, provides a perfect retreat from Tokyo’s hustle and bustle. The cleanliness of the hotel is consistently recognized, with efficient and polite staff contributing to a welcoming and pristine environment.
Families and business travelers alike find the hotel well-suited to their needs. The spacious family rooms and thoughtful amenities cater well to groups with children, while the strategic location and business-friendly environment make it an ideal choice for those in Tokyo for work. The hotel’s free Wi-Fi, while generally satisfactory, presents occasional connectivity challenges, but overall meets most guests' needs.
The hotel staff’s hospitality is frequently highlighted, with their accommodating and friendly nature enhancing guests' experiences. Despite minor language barriers, the staff’s professionalism ensures that they go above and beyond to deliver excellent service, creating a pleasant and memorable stay.
Overall, ANA Holiday Inn Tokyo Bay by IHG is favorably regarded for its comfort, accessibility, and stunning surroundings, offering great value compared to other four-star hotels. It serves as an excellent base for both leisure and business travelers, providing a blend of comfort, convenience, and exceptional service. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
4-Star Hotel
Skyscraper Hotel
Room Types
Standard RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room features a minibar, a tea and coffee maker and a flat-screen TV.
Standard Double Room with Bay ViewOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room has a minibar, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Standard Queen Room with Bay ViewFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room has a minibar, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Standard Twin Room with Bay ViewOffering free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. This twin room features a minibar, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Premium Twin Room with Canal ViewThe spacious double room offers a minibar, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Premium Corner Room with Three Single Beds and Canal ViewThe spacious double room offers a minibar, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 3 beds.
Corner Twin Suite with Canal ViewThe spacious suite provides a minibar, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.
One-Bedroom Corner King Suite with Bay ViewThe spacious suite offers a minibar, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
One-Bedroom Corner Twin Suite with Bay ViewThe spacious suite features a minibar, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
ANA Holiday Inn Tokyo Bay by IHG boasts an exceptional location that has consistently impressed guests. Nestled right by the Tennozu Isle monorail station, it offers unparalleled access to Tokyo's extensive transportation network. This prime position makes traveling between Haneda Airport, Shinagawa, Shibuya, and even Tokyo's bustling city center straightforward and quick. The hotel's location enables travelers to enjoy beautiful scenery with views of the waterfront, the Rainbow Bridge, and Tokyo Bay from the comfort of their spacious and clean rooms.
Proximity to Haneda Airport is one of the hotel's standout features, with travel times of less than 30 minutes via the directly connected monorail. The strategic location is also perfect for exploring Tokyo, with easy connections to popular destinations like Disneyland and the city's cruise port.
Guests appreciate the convenience of having shopping and dining options nearby, including numerous restaurants, convenience stores, and the AEON Shinagawa Shopping Mall. The hotel's excellent amenities and the friendly, helpful staff enhance the experience, providing visitors with a comfortable and accommodating stay. Offering a perfect blend of accessibility, comfort, and stunning views, ANA Holiday Inn Tokyo Bay is an excellent base for both business and leisure travelers looking to explore Tokyo.
Breakfast
At ANA Holiday Inn Tokyo Bay by IHG, guests will find a delightful breakfast experience that caters to both Japanese and Western palates. Overall, the breakfast has been praised for its deliciousness and variety, often described as excellent, wonderful, and high-quality. Diners can choose between American and Japanese styles, with both options receiving positive remarks for taste and presentation. While some note that it is not a buffet-style breakfast, others appreciate the neat and delicious offerings and the opportunity to enjoy a relaxed and calm atmosphere while dining.
The breakfast buffet, where available, impresses with its wide range of options, from Western favorites to traditional Japanese dishes, allowing for a hearty and satisfying start to the day. Freshly baked croissants and a wide selection of menu items contribute to a sense of abundance. The service is generally well-received, enhancing the overall dining experience, though some guests suggest a little more variety could further elevate the experience. The restaurant setting offers a quiet environment, sometimes accompanied by a fantastic view, making breakfast a pleasant and enjoyable moment before exploring Tokyo Bay. Overall, the breakfast experience at the hotel is recommended for its quality, variety, and taste.
Dinner
At the ANA Holiday Inn Tokyo Bay by IHG, guests have generally enjoyed the quality of the meals, often describing them as delicious. The dining experience is notably enhanced by the opportunity to savor dinner while taking in the compelling night view from the room. The hotel's dinner offerings include a buffet-style menu, which, though enjoyable, poses a challenge for families with young children due to the need to leave the table frequently. This inconvenience is compounded when the first-floor dinner buffet is not in operation, prompting some guests to dine outside the hotel, where options have been limited due to the pandemic.
The dinner buffet, when available, receives particular praise for its quality. However, the restaurants within the hotel are noted to be on the pricier side compared to offerings outside. Despite the limited choices within the hotel, there are a few dining venues in the nearby shopping mall, including a well-received Indian restaurant. Overall, while the food is commendable, some guests feel it doesn't quite match the high standards set by other aspects of the hotel. Adding to the dining experience, guests would appreciate more affordable parking fees to enhance the overall value.
Rooms
ANA Holiday Inn Tokyo Bay by IHG is a delightful choice for travelers seeking spacious accommodations in the bustling city of Tokyo. The hotel offers rooms that are notably larger than the average city hotel, providing ample space for relaxation and comfort. Guests frequently praise the impressive views afforded by these rooms, which overlook Tokyo Bay and the iconic Rainbow Bridge. This stunning visual backdrop complements the interior aesthetics, contributing to the overall beauty of the rooms.
The cleanliness and maintenance of the rooms are consistently highlighted by guests, with meticulous attention to detail ensuring a pristine environment. The bathrooms are spacious and well-equipped, offering additional comfort during one's stay. A notable feature is the quietness of the rooms, making them an ideal retreat for those seeking tranquility amidst the city’s hustle and bustle.
Families will find the suites particularly convenient, offering sufficient space for multiple occupants and luggage. The hotel's strategic location near MRT and bus stations further enhances its appeal, providing easy access to transportation options.
Overall, ANA Holiday Inn Tokyo Bay by IHG combines spaciousness, stunning views, and exceptional comfort to create an inviting accommodation experience, making it a favored choice for both families and solo travelers in Tokyo.
Beds
At ANA Holiday Inn Tokyo Bay by IHG, guests can experience a comfortable stay largely due to the well-regarded beds. The rooms are notably spacious, which adds to the overall comfort, with family-sized rooms impressively accommodating even larger groups. Guests frequently describe the beds as comfortable, clean, and larger than expected, adding to a restful sleep experience. The bed amenities are often highlighted for their top-class quality, indicating a level of comfort that stands out compared to other hotels. Despite a few mentions of firmness and occasional odors, the beds generally receive high praise for their comfort and cleanliness, ensuring a pleasant stay for most visitors.
Cleanliness
ANA Holiday Inn Tokyo Bay by IHG is praised for its high standards in cleanliness, offering guests an inviting and comfortable environment. The hotel rooms are consistently described as clean and spacious, making it a relaxing haven for travelers. While some guests pointed out areas for improvement, such as outdated facilities and the need for upgrades in bathroom amenities, the overall cleanliness has been highly appreciated. The efficient and polite staff contribute to an excellent guest experience, swiftly responding to requests and maintaining a clean, fresh atmosphere throughout the hotel. Visitors can expect clean bedsheets and towels, well-maintained facilities, and a sense of ease that resonates even in contemporary settings. Despite minor issues like room size and air conditioning adjustments, the hotel's cleanliness and service are standout features that enhance the stay, often complemented by enjoyable meals and beautiful views.
Staff
When visiting ANA Holiday Inn Tokyo Bay by IHG, guests can expect to encounter some of the most accommodating and friendly staff in the hospitality industry. The staff are consistently praised for their kindness, helpfulness, and professionalism. Whether interacting at the front desk or dining in one of the hotel’s restaurants, guests report that the staff are efficient and attentive, always willing to go the extra mile to ensure a pleasant stay.
Despite occasional language barriers, staff members make admirable efforts to communicate using online translators, creating an inviting atmosphere for all guests, including those from abroad. Their approachable demeanor, charming politeness, and hospitable nature truly embody the Japanese standard of service excellence.
From ensuring a warm welcome upon arrival to making dining experiences delightful, the attentive staff demonstrate thoughtful service and care throughout every guest interaction, further enhancing the overall stay experience. Some reviews highlight special touches, like preparing warm messages and gifts, showcasing dedication to creating memorable moments.
While there may be isolated instances where the response from restaurant staff was not as expected, the overwhelming sentiment is that the employees across different areas of the hotel consistently maintain a positive attitude and provide exceptional service, making the hotel highly recommended for its outstanding customer care.
Wi-Fi
At the ANA Holiday Inn Tokyo Bay by IHG, guest experiences with the Wi-Fi are varied but include several positive aspects. Many guests report satisfactory performance, with the Wi-Fi working well in the rooms and even describing it as very fast. However, some have faced challenges, such as weak connections in certain areas, which made it difficult to connect their devices. Additionally, there are mentions of compatibility issues with Wi-Fi encryption for some users. Overall, while the Wi-Fi service generally meets the needs of most guests, there are occasional areas for improvement.
Family
ANA Holiday Inn Tokyo Bay by IHG is an ideal destination for families traveling with children. Guests consistently highlight the hotel's spacious family rooms, providing ample space for groups of up to five and leaving behind the cramped quarters of other accommodations. The family suites come highly recommended, offering both comfort and convenience for families with children of various ages. The large bathtubs are a welcomed amenity, perfect for relaxation after a day of exploration.
The hotel ensures a seamless stay, even during unfavorable weather, with easy access from Shinagawa Station. The friendly and attentive staff receive praise, particularly for their kind interactions with young guests. For those seeking a hassle-free dining experience, the buffet-style restaurant offers a variety of dishes; however, leaving the table with young children can prove slightly inconvenient for some.
Families appreciate the secure environment, feeling safe with children as young as one year old. One of the standout features is the beautiful view from the rooms, which delights young and old alike. A bonus for aviation enthusiasts—watching planes from Haneda Airport is an exciting perk. Overall, the ANA Holiday Inn Tokyo Bay by IHG meets the needs of family travelers, with many guests expressing satisfaction with their stay and valuing the thoughtful accommodations provided.
4 Star
ANA Holiday Inn Tokyo Bay by IHG offers a comfortable and high-standard stay in Tokyo, with guests praising its spacious and clean rooms. Located on the upper floors of a highrise, the hotel provides a stunning view that adds to the overall positive experience. Many reviewers find the hotel's services and facilities to be of excellent quality, aligning with typical Western standards for a four-star establishment. Moreover, the hotel is noted for its reasonable pricing compared to other four-star hotels, making it a desirable option for travelers seeking both comfort and value. Overall, guests have described their stay as wonderful, highlighting the beautiful views and welcoming atmosphere as standout features of their visit.
Business
Nestled in a prime location, ANA Holiday Inn Tokyo Bay by IHG stands out as a commendable choice for business travelers visiting Tokyo. The hotel's proximity to the Tokyo Monorail ensures convenient access to Shinjuku, Tokyo Disneyland, and various business meeting points, making it an ideal base for juggling work and leisure. Guests have praised its strategic location within a business area, noting that it significantly aids in managing time efficiently during business trips. The hotel offers a comfortable environment for business-related activities such as trade shows, and the picturesque surroundings add a pleasant touch to the stay. Business travelers appreciate the very good value for money, complemented by delicious breakfast offerings tailored to guests' preferences, albeit with self-service not being an option. Its advantageous position near the city airport is particularly appreciated by those constantly on the move. Overall, ANA Holiday Inn Tokyo Bay successfully combines convenience and comfort, making it a repeat choice for guests navigating the bustling rhythms of Tokyo's business landscape.
No, ANA Holiday Inn Tokyo Bay by IHG doesn't have any pool.
No, a spa isn't available at ANA Holiday Inn Tokyo Bay by IHG.
No, ANA Holiday Inn Tokyo Bay by IHG doesn't allow dogs.
Yes, parking facilities are available at ANA Holiday Inn Tokyo Bay by IHG.
No, ANA Holiday Inn Tokyo Bay by IHG doesn't have a gym.