The spa at Widiane Resort receives mixed feedback from guests, but it is highlighted for several standout features. The wellness area emerges as a true highlight, complemented by a very nice covered pool, which some guests found to be a magnificent feature of the hotel. Guests consistently praise the range of facilities available, including the pool, spa, restaurant, gym, and cinema, noting that nothing seems amiss in terms of amenities. While the spa and hammam are liked by reviewers, accessibility concerns arise due to additional charges for the sauna and hammam, which are typically included in 5-star hotels. However, some guests are disappointed with certain aspects, such as an unheated indoor pool and an empty jacuzzi, with the overall experience not quite matching the expectations set by the resort's reputation.
Borj Des Cascades & Spa seems to offer a promising spa experience, particularly highlighted by rave reviews about the skilled spa staff, such as the gommage treatment which left guests impressed. However, it's important to note that the spa operations have faced various accessibility issues. Many guests expressed disappointment due to the spa being closed or under renovation during their stay, leaving a sense of unfulfilled expectations. Some visitors mentioned that spa services need to be reserved beforehand and are available only on individual request, which might not align with the advertised ease of access. Additionally, instances of the steam room and pool being unavailable contribute to a certain inconsistency in facility services. Despite these setbacks, the anticipation of a functional spa experience remains high among guests, especially seeking relaxation during their hotel stay.