Hotel Jatay
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Jatay is highly regarded for its exceptional beachfront location in Playas de Tijuana, providing guests with immediate access to the ocean and nearby attractions, such as lively dining and entertainment venues. This central positioning makes it perfect for beach enthusiasts and visitors attending events like the Bike Fest or concerts at the bullring. Guests frequently commend the hotel for maintaining a clean, safe environment and offering excellent customer service, contributing to an overall pleasant experience.
The breakfast at Hotel Jatay, served in a rooftop restaurant with a pleasing view, has received mixed feedback. Many appreciate the taste and affordability, particularly enjoying the well-seasoned options like fruit-laden porridge. However, some guests find the portion sizes minimal and service slow. Despite these critiques, the breakfast experience is generally satisfactory, with highlights in taste and value.
Rooms at the hotel are clean, functional, and well-maintained, often featuring comfortable beds and spacious bathrooms. The proximity to the beach enhances the experience, although ongoing renovations may impact the view. Guests appreciate the cleanliness and the friendly staff, who contribute significantly to a positive stay. However, there are suggestions for improvement, such as updating amenities like towels, sheets, and mattresses, and addressing some practical concerns like parking convenience and room size expectations.
The staff at Hotel Jatay are frequently praised for their warmth and efficiency, contributing significantly to an enjoyable stay. From the attentive night staff to the helpful doorman, the team is noted for their service-oriented attitude, ensuring guests feel welcome and assisted.
On-site parking is a valuable asset, providing a secure environment for guests exploring the area. However, the limited space can be a challenge during peak times, and interactions with parking staff could be more accommodating.
Overall, Hotel Jatay offers a welcoming and comfortable retreat by the ocean, enriched by its vibrant location and hospitable staff. While there are areas with room for improvement, such as the availability of certain amenities and parking convenience, the hotel's dedication to cleanliness and service makes it a desirable destination for visitors.
Categories
The breakfast at Hotel Jatay, served in a rooftop restaurant with a pleasing view, has received mixed feedback. Many appreciate the taste and affordability, particularly enjoying the well-seasoned options like fruit-laden porridge. However, some guests find the portion sizes minimal and service slow. Despite these critiques, the breakfast experience is generally satisfactory, with highlights in taste and value.
Rooms at the hotel are clean, functional, and well-maintained, often featuring comfortable beds and spacious bathrooms. The proximity to the beach enhances the experience, although ongoing renovations may impact the view. Guests appreciate the cleanliness and the friendly staff, who contribute significantly to a positive stay. However, there are suggestions for improvement, such as updating amenities like towels, sheets, and mattresses, and addressing some practical concerns like parking convenience and room size expectations.
The staff at Hotel Jatay are frequently praised for their warmth and efficiency, contributing significantly to an enjoyable stay. From the attentive night staff to the helpful doorman, the team is noted for their service-oriented attitude, ensuring guests feel welcome and assisted.
On-site parking is a valuable asset, providing a secure environment for guests exploring the area. However, the limited space can be a challenge during peak times, and interactions with parking staff could be more accommodating.
Overall, Hotel Jatay offers a welcoming and comfortable retreat by the ocean, enriched by its vibrant location and hospitable staff. While there are areas with room for improvement, such as the availability of certain amenities and parking convenience, the hotel's dedication to cleanliness and service makes it a desirable destination for visitors.
Family Friendly Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Hotel Jatay stands out for its exceptional location, praised extensively by guests who have stayed there. Positioned right across from the beach, it offers immediate access to the ocean, making it a prime spot for beach lovers and those keen on waterfront activities. Visitors appreciate its proximity to the lively boardwalk at Playas de Tijuana, which provides easy access to various dining and entertainment options. The surrounding area is vibrant, with plenty of shops and restaurants within walking distance, making it convenient for guests to explore local offerings. Many reviews highlight how the hotel is ideal for events like the Bike Fest, concert visits at the bullring, and general sightseeing due to its central beachfront positioning. Along with its location, guests also commend the hotel for being clean, safe, and offering great customer service, ensuring a pleasant stay. Despite some feedback on the size of rooms, the overall guest experience at Hotel Jatay is enriched by its unbeatable location and hospitable staff.
Hotel Jatay's breakfast offerings have received mixed reviews from its guests, though it appears to have some notable highlights. Many reviewers found the breakfast to be delicious and quite good, with some praising its seasoning and affordability. It seems that the breakfast, described as continental, includes options like porridge rich with fruits, which has been popular with some guests. The rooftop restaurant, boasting a pleasing location, serves this morning meal. However, there are concerns about portion sizes, as some guests felt the offerings were minimal, such as a single slice of toast or limited fruit servings. The breakfast service was also noted to be slow by some guests. While these critiques exist, the overall feedback suggests a generally satisfactory experience with isolated excellence in taste and price.
Hotel Jatay offers clean and functional accommodations with a variety of room features. Many guests appreciated the comfortable beds and spacious bathrooms, making for a pleasant stay. The hotel's proximity to the beach is a positive aspect, although ongoing renovations in the area might detract from the experience. While some rooms provide ocean views, it seems that lower floors may not offer the most scenic perspectives. Many rooms are noted for being clean and of a decent size, though there are mentions that some rooms were smaller than anticipated based on photos. The staff is generally described as nice and friendly.
However, a few areas could use improvement. Some guests noted the absence of amenities like hand soap, hair dryers, irons, and mini-fridges, and mentioned that the towels and sheets could be upgraded. There are reports of hard mattresses and limited availability of washcloths. A few reviews mention issues like the parking lot needing paving, and an incident of an elevator being out of service was highlighted.
Overall, despite a few minor inconveniences, Hotel Jatay receives a positive nod for its clean and comfortable rooms and great location. With some upgrades, it could enhance the guest experience even further.
Hotel Jatay receives mixed reviews when it comes to the comfort of its beds. While some guests have expressed dissatisfaction, mentioning the beds to be hard or uncomfortable, there are still positive comments highlighting that some visitors found the beds to be clean and comfortable. The bedding, including pillows and sheets, has been noted as somewhat outdated; however, the general cleanliness is appreciated. Although there are suggestions for the improvement of pillow quality, it seems that the hotel benefits from its great location, which enhances the overall stay despite varying opinions on bed comfort.
Hotel Jatay consistently impresses guests with its exceptional cleanliness and friendly service. Located conveniently in front of Playas de Tijuana Malecon, guests appreciate the immediate beach access and proximity to essential amenities. The rooms are frequently noted for their immaculate condition and comfortable beds, creating a cozy atmosphere that ensures a restful stay. The hotel's common areas, including the lobby, maintain high standards of cleanliness, adding to the overall pleasant experience. Guests also highlight the spacious and pristine bathrooms, as well as clean blankets and complimentary bottled water.
The attentive and welcoming staff receive significant praise for their excellent service and hospitality, contributing to a positive stay for both newcomers and returning guests. The hotel's restaurant offers quality food, further enhancing the experience with great service. This level of care makes Hotel Jatay a desirable destination for those seeking a clean, functional, and friendly retreat by the ocean.
Hotel Jatay is applauded for its impressive and attentive staff, who significantly enhance the guest experience. Guests have commended the team for their warmth and efficiency, highlighting their readiness to assist, regardless of the hour. From the helpful night staff in the restaurant to the attentive manager and supportive doorman, the hotel's personnel consistently earn praise for their friendliness and service-minded attitude. The restaurant on the 5th floor, along with the hotel's vibrant location and cleanliness, further adds to the appeal. Despite occasional concerns with some reception interactions, the overall consensus is that the staff contributes positively to the hotel stay, offering excellent customer service that promises a memorable and welcoming environment.
Hotel Jatay offers the convenience of on-site parking, making it a valuable feature for visitors aiming to explore the nearby attractions without the hassle of driving around. Guests appreciate the security of parking beneath the hotel, which provides peace of mind and allows easy access to the local restaurants and stunning beaches within walking distance. The availability of free parking for those staying at the hotel adds to its appeal.
However, the parking lot's small size can pose a challenge, especially during peak hours or if arriving late, as spots are limited and packed tightly. It's important for guests to plan ahead, as securing a spot may require arriving early or requesting it during reservations. Despite the secure environment, some guests have experienced less-than-ideal interactions with the parking staff, noting occasional lack of courtesy and early requests to move vehicles prior to check-out time.
While there is room for improvement in customer service and parking lot size, the overall accessibility and safety of the parking at Hotel Jatay remain advantageous for visitors looking to enjoy the coastal location.
Location Show Map
Location
Breakfast
Rooms
However, a few areas could use improvement. Some guests noted the absence of amenities like hand soap, hair dryers, irons, and mini-fridges, and mentioned that the towels and sheets could be upgraded. There are reports of hard mattresses and limited availability of washcloths. A few reviews mention issues like the parking lot needing paving, and an incident of an elevator being out of service was highlighted.
Overall, despite a few minor inconveniences, Hotel Jatay receives a positive nod for its clean and comfortable rooms and great location. With some upgrades, it could enhance the guest experience even further.
Beds
Cleanliness
The attentive and welcoming staff receive significant praise for their excellent service and hospitality, contributing to a positive stay for both newcomers and returning guests. The hotel's restaurant offers quality food, further enhancing the experience with great service. This level of care makes Hotel Jatay a desirable destination for those seeking a clean, functional, and friendly retreat by the ocean.
Staff
Parking
However, the parking lot's small size can pose a challenge, especially during peak hours or if arriving late, as spots are limited and packed tightly. It's important for guests to plan ahead, as securing a spot may require arriving early or requesting it during reservations. Despite the secure environment, some guests have experienced less-than-ideal interactions with the parking staff, noting occasional lack of courtesy and early requests to move vehicles prior to check-out time.
While there is room for improvement in customer service and parking lot size, the overall accessibility and safety of the parking at Hotel Jatay remain advantageous for visitors looking to enjoy the coastal location.
No, Hotel Jatay doesn't have any pool.
No, a spa isn't available at Hotel Jatay.
No, Hotel Jatay doesn't allow dogs.
Yes, parking facilities are available at Hotel Jatay.
No, Hotel Jatay doesn't have a gym.
Location Show Map
More Options
