The Mercure Newbury West Grange Hotel, situated on the outskirts of Thatcham, enjoys a tranquil and convenient location. Its proximity to main road networks and attractions like The Old Mill, Newbury Races and Reading makes it ideal for wedding guests, festival-goers and business travelers alike. Guests highlight the peaceful environment and ample free parking with car chargers, enhancing the hotel's accessibility and appeal.
Breakfast at the hotel tends to be well-received with guests praising the variety, taste and accommodating staff. The cooked breakfast is noted for its quality, catering to different dietary needs. However, there are occasional inconsistencies in service and food presentation.
Dinner at the hotel garners favorable reviews, particularly for the quality and portions of the meals served by Chef Pramod. The quiet atmosphere and friendly staff contribute to a pleasant dining experience, though some guests noted a limited menu during events and occasional issues with food temperature.
Rooms at the hotel are appreciated for their cleanliness, comfort and modern decor. Guests frequently compliment the spacious and well-appointed accommodations, despite occasional issues with temperature control and minor maintenance needs. Overall, the hotel offers good value for money and a welcoming atmosphere.
Cleanliness is a highlight with guests consistently describing the hotel as spotless and well-maintained. Occasional remarks about specific maintenance needs do not overshadow the general positive impression of hygiene.
The staff at Mercure Newbury West Grange Hotel are frequently praised for their professionalism and helpfulness. Commendations often mention their welcoming and attentive nature, particularly the reception team. Despite some feedback on understaffing during breakfast, the overall sentiment towards the staff is highly favorable.
The availability of free WiFi is noted as a valued amenity with generally positive feedback on its connectivity. However, there are occasional reports of weak connections.
Guests' experiences with the beds are mixed; while many find the beds comfortable and spacious, there are instances of reported discomfort due to mattress quality.
For business travelers, the hotel’s convenient location, excellent facilities and room service options make it a practical choice. The attractive grounds and ample parking further add to its appeal, ensuring a positive experience for those traveling for work. Overall, Mercure Newbury West Grange Hotel is well-regarded for its versatile offerings and pleasant environment.
Swan, Thatcham by Marston's Inns, nestled in the scenic locale of Thatcham, enjoys high praise for its enviable and convenient location. It serves as a practical yet picturesque base for both leisure and business travelers, thanks to its proximity to the train station, local attractions, and key destinations like Newbury Racecourse. Guests appreciate the serene setting, offering relaxing canal walks and access to wildlife areas.
The breakfast experience at the inn is generally well-received, with guests noting the quality and taste, complemented by a friendly and efficient staff. While occasional issues with unavailable items and breakfast variety due to staffing are noted, overall, guests find the breakfast to be excellent in both quality and value.
Dinner offerings are similarly commendable, with meals described as excellent, well-prepared, and great value for money. The inviting inn atmosphere is enhanced by accommodating staff, making dining a pleasant experience whether for those staying in or visiting.
Rooms at Swan, Thatcham by Marston's Inns are applauded for their cleanliness, modern amenities, and cozy comfort. Despite some rooms being smaller, they are deemed adequate and comfortable, particularly for short stays. Guests appreciate the modern touches and quiet environment, alongside the courteous service provided by the staff.
Cleanliness is a hallmark of the inn, with rooms consistently described as spotless and warm. Although some facilities may benefit from minor updates, the abundance of hot water and the provision of amenities like fluffy towels contribute to a positive guest experience.
The staff at the inn are particularly noteworthy, consistently praised for their friendliness and commitment to ensuring a welcoming experience. Visitors appreciate the team’s dedication to making stays enjoyable, highlighting their helpfulness and efficiency in addressing guest needs promptly.
While beds receive mixed reviews, with some finding them extremely comfortable and others noting issues with firmness, the overall environment is positively described thanks to the great staff, decent food, and enjoyable breakfast options.
Overall, Swan, Thatcham by Marston's Inns delivers a satisfying stay with a combination of scenic location, clean and cozy accommodations, excellent food offerings, and a commendable staff, making it a preferred choice for many travelers.
Regency Park Hotel, Health Club & Spa is a great choice for a relaxing weekend getaway or an adventure-filled vacation, thanks to its convenient location to Newbury Racecourse and easy access to the River Kennet. While guests have varied opinions about the breakfast and dinner options, the hotel is well-liked for its lovely and spacious deluxe rooms, excellent leisure facilities including a clean and comfortable pool, gym and spa and friendly and helpful staff. Although the hotel decor looks a bit tired in places, it's still a good option for those who want reasonably priced and comfortable accommodation. Families have also found the hotel to be a great choice for a weekend family getaway. However, for guests with disabilities, there may be some privacy issues and limited access to certain hotel features.