Holiday Inn Express & Suites Terrace by IHG

Terrace 54.51255600, -128.54422300 , 3059 Highway 16 East Thornhill (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express & Suites Terrace by IHG has garnered positive feedback for its convenient location, excellent amenities, and high standards of service. Situated near the airport, the hotel offers a shuttle service that guests find especially beneficial, combined with a safe and accessible environment. Although located slightly outside the main area of Terrace, the hotel provides spacious accommodations ideal for families, complemented by ample parking and a satisfying breakfast, making it a preferred choice for many.

Guests frequently commend the breakfast, noting its variety and quality. The extensive options cater to different preferences, and the clean, quiet dining area enhances the experience. The modern setting and friendly service further contribute to a positive dining atmosphere, leaving guests more than satisfied with their meal.

The rooms are spacious and well-appointed, suitable for both leisure and business travelers. Guests highlight the comfort of the beds and the cleanliness of the rooms, emphasizing the attention to detail in maintaining a pleasant environment. While some rooms show signs of wear, the overall impression remains positive. The hotel’s amenities, including a pool and high-quality bath products, alongside friendly staff, add to the overall enjoyment of the stay.

Holiday Inn Express & Suites Terrace by IHG is noted for its high cleanliness standards, with a modern, well-maintained atmosphere. Guests appreciate the clean and contemporary room design, along with comfortable beds and quality bath amenities. While minor improvements in specific areas like bathroom fan cleanliness are suggested, the hotel's commitment to cleanliness and guest comfort is evident.

The staff receives high praise for their friendly and professional service. Guests highlight positive interactions, with the team being notably accommodating and courteous. The front desk personnel are especially recognized for their politeness and welcoming demeanor. The staff's efforts in providing excellent service, including offering perks to loyalty program members, significantly enhance the overall guest experience. Their welcoming and inclusive approach ensures a pleasant stay, contributing to the hotel's reputation for exceptional hospitality.
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Categories
Hotel with Parking
This hotel offers convenient parking for guests. It also offers amenities such as an indoor pool, complimentary breakfast, and a fitness center.

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types
Standard Queen Room with Two Queen Beds Featuring free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a TV with satellite channels. The unit has 2 beds.

Standard King Room Featuring free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a TV with satellite channels. The unit has 1 bed.

Standard Room Providing free toiletries, this double room includes a private bathroom with a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a TV with satellite channels. The unit offers 1 bed.

King Suite with Sofa Bed Offering free toiletries, this double room includes a private bathroom with a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit offers 2 beds.

Suite with Two Beds - Non-Smoking This air-conditioned suite includes a TV with satellite channels and a private bathroom. The unit offers 2 beds.

King Room - Mobility Access/Hearing Accessible Offering free toiletries, this double room includes a private bathroom with a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 1 bed.

Guest Reviews
8.6
Very Good
Location
The Holiday Inn Express & Suites Terrace by IHG boasts a favorable location that has received positive feedback from its guests. The hotel's proximity to the airport is a notable convenience, complemented by the availability of a shuttle service. Guests have highlighted the location as ideal for their plans, providing both a sense of safety and ease of access. Despite being slightly outside the main area of Terrace, visitors appreciate the spacious and comfortable accommodations, which are well-suited for families. The location, combined with satisfactory facilities such as parking and breakfast, has left many guests considering their stay beneficial and enjoyable.

Breakfast
The breakfast experience at the Holiday Inn Express & Suites Terrace by IHG is a highlight for many guests. Reviews consistently praise the variety and quality, often describing the breakfast as very good or excellent. Guests appreciate the extensive options, noting there is something for everyone, whether you prefer a quick light bite or a more substantial start to your day. The breakfast area is described as clean and quiet, enhancing the overall dining experience. Friendly service accompanies the meal, adding to the positive atmosphere. With a modern and spacious setting, the hotel provides a satisfying breakfast that leaves guests more than content.

Rooms
The Holiday Inn Express & Suites Terrace by IHG offers spacious and well-appointed rooms that cater nicely to both leisure and business travelers. The generous room size provides ample space, with a good desk area and a proper chair for those needing to work during their stay. Guests consistently mention the comfort of the beds, ensuring a restful sleep. The rooms are noted for being clean, which, together with good quality amenities like soap, contributes to an overall pleasant experience. The friendliness of the staff enhances the stay, as does the availability of facilities like the pool. While some rooms show signs of wear and tear, overall impressions of the accommodation are positive, with both the rooms and breakfast earning commendations from visitors.

Cleanliness
Holiday Inn Express & Suites Terrace by IHG receives high praise for its cleanliness standards, with guests frequently highlighting the hotel’s modern and well-maintained atmosphere. The rooms are consistently noted as clean and comfortable, offering a contemporary design with attention to detail that enhances the guest experience. Visitors appreciate the clean and quiet environment, complemented by nice bath amenities. The hotel's staff also contribute to the positive experience with great customer service, ensuring a welcoming stay. While minor feedback suggests improvements in certain areas, such as the bathroom fan cleanliness and staff communication protocols, overall, guests find the rooms to be exceptionally tidy and the beds very comfortable, reinforcing the hotel's commitment to maintaining a high standard of cleanliness.

Staff
The staff at Holiday Inn Express & Suites Terrace by IHG receive high praise for their friendliness and professionalism. Guests consistently highlight their positive interactions with the staff, noting their informative and accommodating nature. Front desk personnel are particularly commended for being polite and welcoming, creating a warm atmosphere for all guests. The team is recognized for being courteous and helpful, going the extra mile to acknowledge loyalty program members with perks like late check-outs. The staff's ability to provide excellent service without bias is also appreciated, showcasing their commitment to a welcoming and inclusive environment. Overall, the staff's friendly demeanor contributes significantly to a pleasant stay at the hotel.


Yes, Holiday Inn Express & Suites Terrace by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn Express & Suites Terrace by IHG.

Yes, Holiday Inn Express & Suites Terrace by IHG welcomes dogs.

Yes, parking facilities are available at Holiday Inn Express & Suites Terrace by IHG.

Yes, Holiday Inn Express & Suites Terrace by IHG has a gym.

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