Punta Campanella Resort & Spa, located in the picturesque Marina del Cantone, is highly praised for its spectacular beachfront location and breathtaking sea views, offering a serene and convenient base for travelers. Its proximity to local dining options, including a Michelin-starred restaurant and easy access to destinations such as Capri, Amalfi and Positano make it an attractive choice for day trips. The hotel's setting in a charming seaside resort is complemented by frequent commendations for the friendly and helpful staff, enhancing the overall guest experience.
The breakfast at Punta Campanella Resort & Spa receives overwhelmingly positive reviews, noted for its generous, varied and delicious selections served with fantastic views of the sea and harbor. Attentive staff contribute significantly to the pleasant breakfast experience, though a few guests found the offerings to be mediocre in terms of freshness. Nonetheless, the consensus remains that the breakfast is a highlight of the stay.
Guest opinions on the rooms are mixed. While some appreciate the spacious, well-equipped accommodations with private balconies and sea views, many reviews suggest the rooms require renovation and better maintenance. Issues reported include outdated decor, cleanliness concerns, mold, bad odors and insect presence. Some guests also mentioned problems with non-functional air conditioning and uncomfortable bedding. Despite this, newer rooms were noted to be clean and comfortable.
Regarding cleanliness, the property receives both commendations and criticisms. Many guests describe the hotel as very clean and well-maintained, but others point to inconsistencies, such as poorly maintained showers, dirty bathrooms and pervasive bad smells. This indicates variable cleaning standards across the hotel.
The staff at Punta Campanella Resort & Spa earns high marks for their friendliness, professionalism and dedication. Many guests highlight the positive impact of the staff on their overall experience, appreciating their efficient and helpful service. However, a few guests noted less favorable interactions, suggesting occasional issues with warmth and hospitality.
The rooftop pool area generates mixed feelings. While some guests enjoy the ambiance, many criticize the additional costs for usage, describing the pool as small and likening it to a children's pool or bathtub. This has led to disappointment for those expecting complimentary access and better pool facilities.
The hotel’s beach location is highly regarded for its easy access to the shoreline and surrounding beach restaurants. However, the cost of beach chairs and parking are noted as expensive by some guests. The underground covered parking, although secure, requires an additional daily fee, which some guests found excessive.
The beds receive varied feedback with some guests finding them comfortable while others experience issues with firmness and the discomfort of double beds being two singles pushed together. This variation in comfort may affect a guest's decision when staying at the hotel.
Lastly, the hotel's four-star rating is questioned by multiple guests. Concerns include a perceived lack of essential features such as disabled access, ramps, a genuine spa and an adequate pool. The infrastructure is often described as dated and not up to four-star standards, suggesting a discrepancy between the hotel's advertised amenities and the actual experience.
Overall, Punta Campanella Resort & Spa offers a blend of strengths in its prime location, excellent breakfast and commendable staff, tempered by areas needing improvement, particularly in room quality, cleanliness and facilities.
Set on a cliff in picturesque Sorrento with majestic views over the Gulf of Naples and Mount Vesuvius, the luxurious Grand Hotel Excelsior Vittoria is a true gem of a hotel. It was first built in the 19th century and it boasts luxurious rooms and suites with a timeless style, a spa with a variety of signature and classic treatments, as well as opulent venues for the most regal events.
Summary of reviews
Grand Hotel Excelsior Vittoria is an exceptional 5-star luxury hotel that offers outstanding world-class service and accommodation. The location is unbeatable with stunning views of the Bay of Naples from charming balconies and terraces. The hotel's atmosphere is classy and historic with beautifully decorated rooms and fresco-adorned halls. Most guests adore the incredible setting with the whole city built around the hotel. The breakfast experience is excellent with a wide variety of quality foods and live piano music. The hotel boasts some of the best restaurants and bars in the area and guests have raved about the fabulous food. Spa and pool services are commendable and the hotel's large outdoor pool is surrounded by flowers and plants, creating a serene atmosphere. The staff is ultra-courteous, attentive and always stands ready to help. However, some guests feel that while luxurious, the food and staff do not live up to 5-star standards. Overall, a stay at Grand Hotel Excelsior Vittoria is a fantastic and romantic vacation, offering pure indulgence and luxury beyond compare.
The Grand Hotel Royal in Sorrento is a stunning 5-star hotel that offers guests a luxurious and truly exceptional experience. Located in a central part of town, it offers stunning views of the ocean and the bay of Naples, making it a perfect location for a romantic getaway. The hotel boasts outstanding facilities, including a beautiful outdoor heated pool, private beach area and top-notch amenities in the rooms, such as Etro products in the bathroom, robes and slippers and turn-down service that includes chocolate. The staff at the hotel are warm and accommodating, though there have been some negative experiences with certain members of staff not being attentive or helpful. The restaurant by the pool receives mixed reviews with some calling it mediocre and overpriced, while others describe the dining experience as exquisite with excellent service. The breakfast buffet offers a nice variety of options, though some guests have noted limited choices. The hotel itself is top-notch, though some guests feel that the facilities are overpriced and not at the level of a 5-star hotel. Overall, the Grand Hotel Royal is a truly luxurious property that provides an exceptional experience for guests seeking a grand and elegant stay.
The Grand Hotel de la Ville in Sorrento has garnered widespread acclaim for its exemplary services and amenities, making it a highly recommended choice for travelers. Nestled in a prime location, it balances convenience and tranquility, being a short stroll away from key attractions like the main square, ferry terminal and the beach. Guests appreciate this central yet peaceful setting, enhanced by a rooftop terrace offering stunning panoramas.
Visitors consistently praise the hotel for its cleanliness, highlighting the immaculate rooms and well-maintained facilities. The decor, marked by Sorrentine style and classic Italian furniture, adds to the charm with many rooms boasting balconies with breathtaking views of the Bay of Naples. Spacious bathrooms and high-quality bedding further enhance the comfort of the stay.
The breakfast experience at the hotel is highly commended, featuring a diverse buffet of fresh produce, cooked items and delightful surprises like freshly prepared omelettes and champagne. Professional and friendly service, coupled with a beautiful garden terrace setting, makes for an excellent start to the day. Dinner at the hotel also receives substantial praise with many guests lauding the excellent food quality, beautiful presentations and attentive service comparable to Michelin-starred restaurants, despite some noting a higher cost.
A significant highlight is the hotel’s staff, consistently described as friendly, professional and attentive. The team's multilingual abilities and willingness to go the extra mile contribute to a warm, welcoming atmosphere, enhancing guest satisfaction.
Regarding relaxation amenities, the rooftop pool and bar stand out, offering unparalleled views of Mt. Vesuvius and the Gulf of Naples, although some guests note the pool’s small size and lack of heating. Nonetheless, the picturesque setting and well-maintained facilities make it a favorite relaxation spot.
The overall ambiance of the Grand Hotel de la Ville is one of luxury and opulence, combined with a relaxed, welcoming vibe. This upscale Italian property, marked by its beautiful decor, exceptional service and meticulous cleanliness, ensures an unforgettable experience, making guests feel like VIPs throughout their stay.
Hotel Scalinatella on the island of Capri is a beacon of luxury and tranquility, consistently earning praise from its visitors for its idyllic location, exceptional service, and high-quality amenities. Nestled in a serene setting, the hotel offers panoramic sea views and easy access to Capri's vibrant heart. Guests frequently commend its peaceful ambiance paired with proximity to key attractions, creating an alluring balance between relaxation and adventure.
The breakfast service at Hotel Scalinatella is widely acclaimed, with guests enjoying fine, hearty meals on the terrace overlooking stunning views. The professional staff ensure an outstanding experience, taking care of every detail to enhance satisfaction. The accommodations themselves are a highlight, featuring spacious, charming villa-style rooms with breathtaking sea views and modern conveniences for maximum comfort. While some older rooms may require updates, the remodeled options are elegantly decorated, offering a restful retreat.
Cleanliness at the hotel is exemplary, with guests noting the sparkling condition of the premises maintained by a dedicated team. The staff is particularly lauded for their warmth and professionalism, consistently going above and beyond to make guests feel welcomed and valued. Personal touches, such as surprise birthday celebrations, enhance the familial atmosphere, while insightful advice and assistance ensure a seamless experience.
Hotel Scalinatella is regarded as a luxury destination, offering five-star service and an unforgettable hospitality experience. With a beautiful ambiance and exceptional cuisine, the hotel delights its visitors, many of whom express a desire to return, confirming its status as a premier destination for an extraordinary vacation.