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Grand Hotel de la Ville

Sorrento , Via Rota 15 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Hotel de la Ville in Sorrento has garnered widespread acclaim for its exemplary services and amenities, making it a highly recommended choice for travelers. Nestled in a prime location, it balances convenience and tranquility, being a short stroll away from key attractions like the main square, ferry terminal and the beach. Guests appreciate this central yet peaceful setting, enhanced by a rooftop terrace offering stunning panoramas.

Visitors consistently praise the hotel for its cleanliness, highlighting the immaculate rooms and well-maintained facilities. The decor, marked by Sorrentine style and classic Italian furniture, adds to the charm with many rooms boasting balconies with breathtaking views of the Bay of Naples. Spacious bathrooms and high-quality bedding further enhance the comfort of the stay.

The breakfast experience at the hotel is highly commended, featuring a diverse buffet of fresh produce, cooked items and delightful surprises like freshly prepared omelettes and champagne. Professional and friendly service, coupled with a beautiful garden terrace setting, makes for an excellent start to the day. Dinner at the hotel also receives substantial praise with many guests lauding the excellent food quality, beautiful presentations and attentive service comparable to Michelin-starred restaurants, despite some noting a higher cost.

A significant highlight is the hotel’s staff, consistently described as friendly, professional and attentive. The team's multilingual abilities and willingness to go the extra mile contribute to a warm, welcoming atmosphere, enhancing guest satisfaction.

Regarding relaxation amenities, the rooftop pool and bar stand out, offering unparalleled views of Mt. Vesuvius and the Gulf of Naples, although some guests note the pool’s small size and lack of heating. Nonetheless, the picturesque setting and well-maintained facilities make it a favorite relaxation spot.

The overall ambiance of the Grand Hotel de la Ville is one of luxury and opulence, combined with a relaxed, welcoming vibe. This upscale Italian property, marked by its beautiful decor, exceptional service and meticulous cleanliness, ensures an unforgettable experience, making guests feel like VIPs throughout their stay.
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Luxury Hotel

The only hotel in Sorrento with a temperature-controlled pool on the Roof Garden (in high season). It offers modern amenities and a central location, making it convenient for exploring the city.

Hotel with Spa

The hotel offers great accommodations and is well-located. It is close to Piazza Tasso and features a spa. The hotel is well-maintained.

Romantic Hotel

Offering comfort and elegance, this hotel is known for its great location and excellent service. The temperature-controlled pool on the Roof Garden adds a touch of luxury for a romantic experience.

Hotel with Swimming Pool

This hotel is recognized for its excellent service and pool facilities. It offers a lovely stay with great amenities.

Heated Pool Panoramic View Pool Outdoor Pool

Business Hotel

This hotel provides function rooms suitable for congresses, meetings, and private events. Its features cater to the needs of business travelers seeking event spaces.

Hotel with Tennis Courts

The venue offers a tennis court along with other amenities. It is set in a shopping area near Corso Italia.

Hotel with EV Charging Stations

Grand Hotel de la Ville offers EV charging, making it a convenient choice for electric vehicle owners. It ensures guests can easily charge their vehicles on-site.

4-Star Hotel

This grand hotel provides excellent service and amenities. Its location offers easy access to the city center and other attractions.

Hotel with Outdoor Pool

Offers a rooftop swimming pool with panoramic views of the city and the sea. The hotel provides a blend of comfort and style.

Hotel with Heated Pool

This hotel boasts a heated rooftop swimming pool offering stunning views of the Gulf of Naples and Mount Vesuvius. It is also the only hotel in Sorrento with a temperature-controlled pool on its Roof Garden during high season, and features two pools with hydromassage.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Parking

EV charging stations

Hotel with Panoramic View Pool

Room Types

Standard Double or Twin Room with Balcony With balcony and a peaceful location at the back of the hotel. WiFi is free.

Classic Double or Twin Room with Balcony With elegant furniture, marble bathroom, hand-painted tiles, LCD TV and a balcony overlooking the garden. WiFi is free.

Premier Double or Twin Room with Sea View With elegant furniture, free internet, LCD TV, terrace overlooking Gulf of Naples and Mount Vesuvius. WiFi is free.

Classic Triple Room with Balcony With elegant furniture, marble bathroom, hand-painted tiles, LCD TV and a balcony overlooking the garden. WiFi is free.

Basic Double or Twin Room This twin/double room offers a satellite TV and private bathroom with a bath. WiFi is free.

Deluxe Double or Twin Room with Side Sea View Features elegant furniture, marble bathroom and balcony with side sea view. WiFi is free.

Comfort Double or Twin Room with Partial Sea View With elegant furniture, marble bathroom, hand-painted tiles, LCD TV and terrace with partial sea view. WiFi is free.

Comfort Triple Room With elegant furniture, marble bathroom, hand-painted tiles, LCD TV and terrace with partial sea view. WiFi is free.

Single Room with Balcony This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 1 bed.

Prestige Double or Twin Room with Sea View The spacious twin/double room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a bath.

About Grand Hotel de la Ville

License: 15063080ALB0394, IT063080A1R2BNP6NT

Guest Reviews

8.8

Excellent

Location

Nestled in the heart of Sorrento, Grand Hotel de la Ville boasts an impeccable location that perfectly balances convenience and tranquility. The hotel is merely a short stroll away from the main square and shopping areas, making it an excellent base for exploring the local attractions. Guests consistently praise its central, yet serene setting, which is close enough to the bustling center to be convenient but sufficiently removed to offer a peaceful retreat.

Travelers particularly appreciate the easy walking distance to key points of interest such as the ferry terminal, train station, beach and downtown area. The hotel's proximity to Sorrento's old town and Marina Grande adds to its charm, allowing visitors to enjoy the vibrant culture and scenic views without hassle.

The rooftop terrace offers beautiful panoramas, further enhancing the overall guest experience. Moreover, the hotel's setting on a quiet street ensures a restful night’s sleep while still being just minutes away from the lively town center, restaurants, shops and the train station.

The Grand Hotel de la Ville also garners praise for its typically Sorrentine style property and super clean facilities. The impeccable service from the staff contributes greatly to guests' satisfaction, making it a top choice for those seeking value for money in a cozy and beautifully decorated environment.

All in all, the hotel's location is repeatedly described as perfect, ideal and excellent, making it a highly recommended choice for travelers wanting to experience the best of Sorrento with ease and comfort.

Breakfast

The breakfast experience at the Grand Hotel de la Ville receives widespread acclaim from guests. Many highlight the diverse and plentiful buffet that includes fresh fruits, cereals, cheeses, cold meats and cooked breakfast items with eggs prepared to order. Some reviews mention breakfast delicacies such as freshly prepared omelettes and even champagne. The quality and variety of the breakfast are frequently praised with guests noting the deliciousness of the offerings and the fresh produce.

Service during breakfast is another commendable aspect with attentive staff who greet guests with smiles and provide excellent, professional service. Guests appreciate the pleasant atmosphere with some enjoying their meals in a beautiful garden terrace or courtyard, surrounded by lemon trees.

Despite the overwhelmingly positive feedback, a few reviews mention areas for improvement, such as the repetitive nature of the food selection and limited variety on some occasions. Nonetheless, the general consensus is that the breakfast at Grand Hotel de la Ville is superb, offering a fantastic start to the day with excellent food and service in a lovely setting.

Dinner

The Grand Hotel de la Ville offers a dining experience that has garnered substantial praise from its guests. The restaurant is frequently highlighted for its excellent food and service with many stating that dinner in the dining room is both fabulous and incredible. Guests appreciate the beautiful presentations of food and drinks and lunch is often described as delicious and perfect. The quality of the food is frequently noted for being amazing and excellent with some even comparing the service to that of a Two Michelin-starred restaurant.

While there are mentions of the restaurant being slightly on the expensive side for dinner, many guests feel that the dining experience justifies the cost, often referring to it as the best food they had in Sorrento. The comfort of the dining environment, along with amazing views and a prime location, adds to the overall appeal.

Though a few reviews suggest that dinner could have been better or were somewhat disappointing, the general consensus remains very positive. The combination of a lovely onsite restaurant, delicious meals and top-notch service makes dining at the Grand Hotel de la Ville a notable aspect of the stay for many guests.

Rooms

Nestled in a prime location, the Grand Hotel de la Ville boasts rooms that consistently impress guests with their spaciousness and aesthetic appeal. The majority of reviews highlight the large, comfortable rooms equipped with modern amenities, superb air conditioning and luxurious bedding. High praise is given to the cleanliness and meticulous housekeeping with rooms often described as immaculate and spotless.

The decor draws admiration for its classic style, complete with Italian furniture and beautiful floor tiles, creating a cozy yet elegant atmosphere. Many rooms offer stunning features such as balconies, some with breathtaking views of the Bay of Naples, adding a touch of serenity and charm. The hotel's focus on detail in design and decor enhances the overall experience.

Comfort is a recurring theme with reviewers often pointing out the sizable beds and high-quality bedding that contribute to restful stays. The spacious bathrooms complement the rooms, frequently noted for their gorgeous and practical design.

However, there are occasional mentions of less favorable aspects, such as thin walls that allow for noise disturbances and a minor number of rooms with less appealing views or smaller sizes. Despite these few critiques, the overall sentiment remains highly positive.

Guests frequently express delight in the relaxed ambiance of the hotel, the friendliness of the staff and additional amenities like the tranquil rooftop terrace with amazing views. Overall, the Grand Hotel de la Ville’s rooms are celebrated for their comfort, beauty and meticulous upkeep, making it a standout choice for a memorable stay.

Beds

The beds at Grand Hotel de la Ville consistently receive praise from guests for their exceptional comfort and quality. Reviewers highlight the soft and accommodating nature of the mattresses, describing them as very comfy, super comfy and even the best beds of their trip. High-quality bedding, including plush pillows, towels and sheets, adds to the overall experience, making it a memorable stay for those who appreciate a good night's sleep. Rooms are noted for their cleanliness and spaciousness, further enhancing the feeling of comfort and safety. Whether referring to the beds as plush, very large or simply beautiful, the consensus is clear: the beds at Grand Hotel de la Ville are a standout feature, ensuring guests are well-rested and satisfied.

Cleanliness

The Grand Hotel de la Ville consistently excels in cleanliness, receiving high praise for its impeccable standards. Guests highlight the spacious and comfortable rooms, often described as spotless, immaculate and beautifully maintained. The hotel's clean and well-presented environment extends throughout the entire facility, including the bedrooms and bathrooms. Reviewers frequently note the pristine condition of the hotel with sparkling clean surfaces and tastefully done interiors. The top-notch cleanliness is complemented by friendly and polite staff, contributing to the overall positive experience. From well-appointed rooms to meticulously maintained facilities, the Grand Hotel de la Ville effectively meets and even exceeds guest expectations in terms of cleanliness.

Staff

Grand Hotel de la Ville has garnered a remarkable reputation for its exceptional staff, consistently praised for their friendliness, professionalism and willingness to go the extra mile. Guests frequently highlighted the helpfulness and accommodating nature of the receptionists with special mentions of outstanding service on special occasions such as anniversaries. The restaurant staff and waiters left a lasting impression with their friendliness and superb service.

Staff members are highly competent and professional, often described as very attentive and quick in their actions. The team’s multi-lingual abilities, including English and French, are an added benefit that enhances the guest experience. The hotel management also receives accolades for kindness and effective service.

The overall atmosphere created by the team is welcoming and cheerful, ensuring that guests feel comfortable and well-cared for during their stay. Despite a few isolated mentions of rudeness, the overwhelming consensus is that the staff’s courtesy, kindness and availability are top-tier. Indeed, the staff at Grand Hotel de la Ville stand out as a significant asset, consistently contributing to an exceptional guest experience.

Pool

The Grand Hotel de la Ville boasts two impressive pools with the rooftop pool receiving the most acclaim from guests. This pool offers stunning and unparalleled views, including a spectacular look at Mt. Vesuvius and the Gulf of Naples, making it a favorite spot for sunbathing and relaxation. The rooftop area also features a bar and patio, providing a delightful setting for enjoying a drink while taking in the breathtaking scenery.

However, both pools have their limitations. The rooftop pool is described as small and sometimes compared to a kiddies pool and neither pool is heated, which has led to some disappointment, especially during cooler weather. The ground floor pool also spends a lot of time in the shade and is in need of renovation according to some guests.

Despite these issues, the overall sentiment highlights the rooftop pool's charm and the picturesque views, contributing to a pleasant experience at the Grand Hotel de la Ville. The pools are well-maintained, clean and offer a great way to relax after a long day. Additionally, special touches like complimentary bottles of bubbles for special occasions add to the enjoyable poolside experience.

Outdoor Pool

The Grand Hotel de la Ville boasts an impressive rooftop pool and bar, which many guests have found to be a delightful addition to their stay. Both rooftop pools offer stunning views with the sixth-floor pool providing a breathtaking panorama of the Gulf of Naples. The rooftop terrace is not only ideal for swimming but also serves as a charming spot for breakfast with some areas beautifully adorned by lemon trees. This lovely pool area and its unparalleled vistas make for a truly memorable experience at the hotel.

Luxury

Grand Hotel de la Ville offers an opulent experience, making guests feel like VIPs in a stunning setting. The hotel boasts a fabulous rooftop pool and bar with breathtaking views of Sorrento Bay. Rooms are immaculate and the property itself is noted for its elegant, well-maintained decor. This upscale Italian hotel combines luxury with a relaxed, welcoming atmosphere, thanks to its very friendly and exceptional staff. Friendly service is a hallmark with personalized attention that enhances the overall stay. The hotel is highly recommended for its beautiful, classy and clean environment where luxury is evident throughout. Guests appreciate the beautiful and well-kept property, contributing to an unforgettable experience.

Yes, Grand Hotel de la Ville has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Grand Hotel de la Ville.

No, Grand Hotel de la Ville doesn't allow dogs.

Yes, parking facilities are available at Grand Hotel de la Ville.

No, Grand Hotel de la Ville doesn't have a gym.

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