4-Star AparthotelSummary of reviews related to the '4 Star' categorySOWELL RESIDENCES New Chastillon has sparked mixed reactions among its guests, particularly in relation to its four-star rating. Several guests expressed that the hotel facilities and services did not meet their expectations for a 4-star establishment. Feedback highlighted concerns that essential services such as housekeeping and reception hours were not up to the standard associated with a four-star experience.
The sentiments ranged from the hotel being more aligned with a 2-star category with guests finding it laughable to see a 4-star listing at the front. The overall consensus seemed to be that the pricing was consistent with a 4-star experience, but the quality of service fell short of this mark. This inconsistency left many guests questioning the justification of the property's four-star rating.
Despite its appealing price point, which matches that of a 4-star hotel, it leaves room for improvement in order to truly reflect the rating it advertises.
Show moreRead review summaries for all categories
