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Summary of reviewsMotel 6 Cross Lanes in West Virginia is often praised for its strategic location, providing easy access to nearby attractions, restaurants, and essential amenities such as convenient stores, gas stations, and shopping outlets like Walmart and Kroger. Its proximity to the interstate and nearby entertainment venues offers guests convenience and time-saving benefits, making it an attractive option for travelers, including those with pets.
The motel pleasantly surprises guests with a complimentary continental breakfast despite limited selection, which includes muffins and cereal. While some guests wish for a more varied offering, the availability of hot coffee is a welcome feature to kickstart the day.
The rooms at Motel 6 Cross Lanes are generally regarded as spacious, clean, and recently renovated, offering a comfortable and quiet stay. Although the property's exterior may appear dated, the interiors compensate with modernized facilities and a peaceful ambiance. Guests appreciate the cleanliness and satisfactory room amenities, including the beds and showers, although a few suggest improvements in areas like bathroom fixtures and pillow quality.
The staff's friendly and professional demeanor stands out as a key highlight. Guests commend their helpfulness and efficient service, with particular praise for dedicated team members like manager Neal, and Andrew, Dustin, and Sean, who contribute to a seamless check-in and overall positive experience. Their attentiveness and commitment to guest satisfaction significantly enhance the stay.
Overall, Motel 6 Cross Lanes offers affordable rates, a convenient location, and a pleasant atmosphere, making it a reliable choice for travelers seeking value without sacrificing comfort and accessibility.
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