Ornament Boutique Hotel
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Summary of reviewsOrnament Boutique Hotel is highly regarded for its convenient location in the heart of Tbilisi's old town. Guests appreciate its proximity to historical sites and tourist attractions, noting the ease of access to landmarks like the Holy Trinity Cathedral and Freedom Square. The hotel's quiet yet central setting offers delightful terrace views, blending tranquility with the vibrant city life. Safety and cleanliness are notable, making it an ideal base for exploring the city.
The breakfast experience at the hotel earns mixed feedback, yet leans positively. Many guests enjoy the delicious and hearty meals, applauding the variety and quality of food served on the rooftop terrace with stunning city views. The friendly and attentive staff enhance the dining experience. Despite some wishing for more variety and occasional inconsistencies in quality, the overall ambiance and picturesque setting make breakfast a charming part of the stay.
Room conditions receive mixed reviews. Guests praise the cleanliness, warmth and stylish decoration of the rooms, alongside well-equipped amenities like air conditioning, mini bars and kettles. Comfortable beds and cozy settings are frequently mentioned. However, some guests note issues such as small room size, poor sound insulation, occasional bad smells, dampness and inconsistent cleaning service. Nevertheless, the friendly staff and overall ambiance are positively highlighted.
Cleanliness is a standout feature at Ornament Boutique Hotel with many guests commending the spotless rooms, tidy surroundings and well-maintained amenities. The staff's attentiveness contributes to a welcoming atmosphere, despite some feedback about the frequency of room cleaning.
The hotel staff is frequently praised for their friendliness, professionalism and helpfulness. Guests appreciate the employees' responsiveness and informative nature, contributing significantly to a positive experience. Notable mentions of individual staff members highlight the excellent service provided, although occasional instances of unprofessional behavior and language barriers are noted.
Wi-Fi connectivity at the hotel receives mixed reviews. While some guests find the signal strong and reliable, others experience weak connections, especially on higher floors and in certain areas. Despite these issues, many guests find the Wi-Fi adequate for general use.
Ornament Boutique Hotel is also family-friendly with a pleasant, home-like atmosphere that appeals to those visiting with children. Clean rooms, friendly staff and a good breakfast contribute to the positive experience, although some find occasional noise from neighboring families to be a minor disturbance.
The beds at the hotel elicit varied responses. Many guests find them comfortable and clean, appreciating the firm mattresses, while others find the mattresses too hard and uncomfortable. Overall, the cleanliness and friendly staff contribute positively, but the firmness of the mattresses remains a contentious point.
As for its 4-star rating, the hotel offers great value, friendly service and a lovely area. However, some aspects, such as room conditions and attention to detail, fall short of the 4-star standards. Despite this, certain elements like bed quality are praised.
For business travelers, the hotel offers good Wi-Fi and a conducive environment for work with a business room ensuring minimal interruptions. The location is convenient for business meetings, enhancing its appeal for a productive stay.
Finally, the hotel is celebrated for its pet-friendly environment with dogs and other animals warmly welcomed. The supportive staff, cozy rooms and convenient location near a popular pet venue make it an ideal choice for pet owners. Guests with pets experience a welcoming atmosphere, ensuring a comfortable stay.
Categories
The breakfast experience at the hotel earns mixed feedback, yet leans positively. Many guests enjoy the delicious and hearty meals, applauding the variety and quality of food served on the rooftop terrace with stunning city views. The friendly and attentive staff enhance the dining experience. Despite some wishing for more variety and occasional inconsistencies in quality, the overall ambiance and picturesque setting make breakfast a charming part of the stay.
Room conditions receive mixed reviews. Guests praise the cleanliness, warmth and stylish decoration of the rooms, alongside well-equipped amenities like air conditioning, mini bars and kettles. Comfortable beds and cozy settings are frequently mentioned. However, some guests note issues such as small room size, poor sound insulation, occasional bad smells, dampness and inconsistent cleaning service. Nevertheless, the friendly staff and overall ambiance are positively highlighted.
Cleanliness is a standout feature at Ornament Boutique Hotel with many guests commending the spotless rooms, tidy surroundings and well-maintained amenities. The staff's attentiveness contributes to a welcoming atmosphere, despite some feedback about the frequency of room cleaning.
The hotel staff is frequently praised for their friendliness, professionalism and helpfulness. Guests appreciate the employees' responsiveness and informative nature, contributing significantly to a positive experience. Notable mentions of individual staff members highlight the excellent service provided, although occasional instances of unprofessional behavior and language barriers are noted.
Wi-Fi connectivity at the hotel receives mixed reviews. While some guests find the signal strong and reliable, others experience weak connections, especially on higher floors and in certain areas. Despite these issues, many guests find the Wi-Fi adequate for general use.
Ornament Boutique Hotel is also family-friendly with a pleasant, home-like atmosphere that appeals to those visiting with children. Clean rooms, friendly staff and a good breakfast contribute to the positive experience, although some find occasional noise from neighboring families to be a minor disturbance.
The beds at the hotel elicit varied responses. Many guests find them comfortable and clean, appreciating the firm mattresses, while others find the mattresses too hard and uncomfortable. Overall, the cleanliness and friendly staff contribute positively, but the firmness of the mattresses remains a contentious point.
As for its 4-star rating, the hotel offers great value, friendly service and a lovely area. However, some aspects, such as room conditions and attention to detail, fall short of the 4-star standards. Despite this, certain elements like bed quality are praised.
For business travelers, the hotel offers good Wi-Fi and a conducive environment for work with a business room ensuring minimal interruptions. The location is convenient for business meetings, enhancing its appeal for a productive stay.
Finally, the hotel is celebrated for its pet-friendly environment with dogs and other animals warmly welcomed. The supportive staff, cozy rooms and convenient location near a popular pet venue make it an ideal choice for pet owners. Guests with pets experience a welcoming atmosphere, ensuring a comfortable stay.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Small Hotel
4-Star Hotel
Guest Reviews
Ornament Boutique Hotel boasts a highly praised location, often highlighted for its convenience and closeness to Tbilisi's city center. Nestled in the heart of the old town, guests appreciate its proximity to historical sights, tourist attractions and local amenities. The hotel's locale is described as quiet yet central, offering easy access to main spots like the Holy Trinity Cathedral and Freedom Square, which are within walking distance. Many reviews note the delightful views from the terrace, adding an extra charm to the experience. The surrounding area is seen as safe despite its dark appearance at times and transportation options are readily available. With attentive staff and clean premises, Ornament Boutique Hotel emerges as a perfect base for exploring Tbilisi while enjoying the tranquility and charm of the old city.
The breakfast experience at Ornament Boutique Hotel seems to be a mixed bag with a significant lean towards positive reviews. Many guests applaud the breakfast for being delicious, hearty and filling, often emphasizing the variety and quality of the food. The rooftop terrace where breakfast is served impresses with stunning views of the city, enhancing the overall dining experience. Guests frequently mention the friendly and attentive staff, adding an extra layer of satisfaction to their mornings.
Several reviews highlight the breakfast as excellent or very good, citing a diverse menu that includes options such as cottage cheese, yogurts, desserts, salads, cheeses, sausages, breads and made-to-order hot dishes like scrambled eggs or omelets. Some guests find the simplicity of the breakfast appealing, noting that it is filling and meets basic needs, though occasionally they wish for more variety and changes over multiple days.
On the downside, a few guests have found the breakfast options limited and the quality inconsistent with some describing it as average, basic or even poor. Complaints also include a lack of variety, meager selections and the absence of certain breakfast staples like hash browns or a wider range of vegetarian options. Despite this, it appears that the panoramic views and the overall ambiance of the breakfast setting often make up for any shortcomings in the meal itself.
While opinions on the breakfast vary, the majority of guests seem to appreciate a morning meal that adds charm to their stay through good food and a picturesque setting.
Ornament Boutique Hotel offers a mix of experiences for its guests in terms of room conditions. On the bright side, numerous reviews highlight the cleanliness and warmth of the rooms, applauding the spacious layouts in several instances. Guests also frequently compliment the well-equipped amenities, such as air conditioning, a mini-bar and kettles with tea and coffee supplies. The rooms are often described as cozy, stylish and tastefully decorated with some enjoying beautiful views and balconies. The beds are reported to be comfortable, though a few found them hard.
However, there are several areas that could use improvement. Some guests noted that the rooms are quite small and the sound insulation poor. There were repeated complaints about bad smells in some rooms and the lobby, dampness and occasional mold. Cleaning could be more consistent with some guests mentioning that rooms were not cleaned daily and trash was only removed upon request. Despite these issues, many found the rooms to be adequate for their needs, particularly appreciating the friendly staff and overall ambiance of the hotel.
The beds at Ornament Boutique Hotel seem to evoke a mixed response from guests. Many highlight the comfort and cleanliness of the beds, appreciating features like firm mattresses, spacious dimensions and overall coziness. Remarks such as comfortable, clean and cozy beds and comfortable mattresses are recurrent, suggesting a strong positive impression in general.
However, not all experiences are uniformly positive. Some guests find the mattresses exceedingly hard, leading to discomfort and impacted sleep quality. Complaints include phrases like very hard mattress and hard uncomfortable beds, indicating a potential area for improvement. Issues such as crumpled mattresses, squeaking beds and even sagging indicate occasional lack of consistency in bed quality.
While the hotel’s beds cater well to those who prefer a firmer sleeping surface, the feedback suggests that guests with a preference for softer mattresses might find the bedding less satisfactory. Overall, cleanliness and friendly staff contribute positively to the bed experience, but the firmness of the mattresses remains a contentious point among guests.
Ornament Boutique Hotel stands out for its impressive commitment to cleanliness, consistently highlighted by guests as a major positive feature. Visitors frequently describe the rooms as very clean, cozy and tidy with modern refurbishments and comfortable settings. Guests appreciate the fresh, clean linen and the well-maintained amenities, including clean, soft bathrobes and spotless bathrooms. The overall cleanliness extends to the neat and organized surroundings, ensuring a peaceful environment.
The hotel staff also receive commendations for their attentive and friendly service, adding to the positive experience. While some feedback points to issues with room cleaning frequency with certain guests noting that their rooms were not cleaned every day, the initial cleanliness upon arrival receives high praise.
Guests find the rooms equipped with everything needed, from refrigerators to kettles and some rooms provide large terraces with a pleasant view. Though a few reviews mention minor inconveniences like limited room space or dusty floors, the overall sentiment suggests these do not heavily impact the stay.
In terms of service, the hotel maintains good water pressure in the showers and a high level of hygiene, making it comfortable for guests. The general consensus is that Ornament Boutique Hotel provides a clean, cozy and welcoming atmosphere, ideal for those with moderate expectations.
At the Ornament Boutique Hotel, the staff is frequently commended for their friendliness and helpfulness, creating a welcoming and hospitable atmosphere. Guests often highlight the professionalism, attentiveness and responsiveness of the employees, who go out of their way to ensure a pleasant stay. The receptionists, in particular, are praised for their informative nature and courteous service.
Notable mentions include administrators and reception staff like Giorgi, who have been lauded for their fantastic assistance and warm welcomes. The staff's readiness to help is a recurring theme, whether it’s offering a better room, providing local recommendations or addressing guests' questions and needs efficiently.
Despite the overwhelming positive feedback, there are occasional mentions of unprofessional behavior, such as noisy or rude staff and instances where language barriers posed minor inconveniences. Nonetheless, these issues seem isolated in comparison to the generally high regard for the staff.
Overall, the team at Ornament Boutique Hotel is described as friendly, polite, cooperative and knowledgeable, consistently delivering excellent service and contributing significantly to guests' positive experiences.
Ornament Boutique Hotel has received mixed reviews concerning its Wi-Fi connectivity. Guests generally appreciate the good Wi-Fi signal with some saying it works perfectly in the room and describing it as very good or simply wonderful. However, there are recurring issues noted, such as weak internet connections, especially on the 3rd floor or in specific parts of the room. Some mentioned that the Wi-Fi was decent enough for basic work, indicating that while it may suffice for general use, it sometimes struggles with stability and connectivity. Unfortunately, there are several mentions of poor or bad Wi-Fi, hinting at occasional disconnections and weak signals. Additionally, mobile data reception is also reported to be lacking, which could be a concern for some guests. Overall, while many find the Wi-Fi adequate, there is significant room for improvement to ensure a consistently strong and stable internet experience throughout the hotel.
Ornament Boutique Hotel offers a welcoming, family-friendly environment, making it an ideal spot for those visiting with children. Many guests highlight the hotel's pleasant, home-like atmosphere, feeling surrounded by warmth and hospitality during their stay. The hotel offers a delicious and varied breakfast, which is often a hit with families. The clean rooms and friendly, helpful staff further add to the positive experience. While some noted that the presence of noisy children from neighboring families could be a disturbance, the general consensus points to an overall enjoyable stay, particularly for those looking for a warm, supportive and family-oriented environment.
Ornament Boutique Hotel is set in a charming neighborhood and radiates a modern, boutique vibe that many guests appreciate. Known for its friendly and helpful staff, their service often stands out positively in the reviews. Furthermore, some guests find the price to be of incredible value, especially when compared with similar hotel experiences.
However, while the hotel holds a 4-star rating, there are mixed opinions on whether it fully meets the standards expected of this category. Some feel that certain aspects, such as the room conditions and overall attention to detail, could use improvement to truly reflect a 4-star status. Despite these areas needing work, aspects like the quality of the bed were praised, indicating some elements exceed typical expectations.
In summary, Ornament Boutique Hotel offers great value and friendly service in a lovely area, but there is room for enhancement to consistently meet 4-star standards.
Ornament Boutique Hotel offers a conducive environment for business travelers, providing good WiFi essential for work and meetings. It features a business room that ensures few interruptions, making it suitable for focused business activities. Its competitive price and good price-quality ratio stand out, complemented by reliable service for business purposes. The hotel's location is also convenient for business meetings, enhancing its appeal for a productive business day.
The Ornament Boutique Hotel is renowned for its exceptional pet-friendly environment with dogs and other animals warmly welcomed. Guests frequently highlight the hotel's supportive and accommodating staff, ensuring a hassle-free stay with pets. The cozy and comfortable rooms are well-suited for both dogs and cats, making it an ideal choice for pet owners. The hotel's convenient location near a popular pets venue adds to its appeal as a perfect animal-friendly option for travelers. Whether staying with a corgi or a cat, guests experience a welcoming atmosphere without any issues.
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Location
Breakfast
Several reviews highlight the breakfast as excellent or very good, citing a diverse menu that includes options such as cottage cheese, yogurts, desserts, salads, cheeses, sausages, breads and made-to-order hot dishes like scrambled eggs or omelets. Some guests find the simplicity of the breakfast appealing, noting that it is filling and meets basic needs, though occasionally they wish for more variety and changes over multiple days.
On the downside, a few guests have found the breakfast options limited and the quality inconsistent with some describing it as average, basic or even poor. Complaints also include a lack of variety, meager selections and the absence of certain breakfast staples like hash browns or a wider range of vegetarian options. Despite this, it appears that the panoramic views and the overall ambiance of the breakfast setting often make up for any shortcomings in the meal itself.
While opinions on the breakfast vary, the majority of guests seem to appreciate a morning meal that adds charm to their stay through good food and a picturesque setting.
Rooms
However, there are several areas that could use improvement. Some guests noted that the rooms are quite small and the sound insulation poor. There were repeated complaints about bad smells in some rooms and the lobby, dampness and occasional mold. Cleaning could be more consistent with some guests mentioning that rooms were not cleaned daily and trash was only removed upon request. Despite these issues, many found the rooms to be adequate for their needs, particularly appreciating the friendly staff and overall ambiance of the hotel.
Beds
However, not all experiences are uniformly positive. Some guests find the mattresses exceedingly hard, leading to discomfort and impacted sleep quality. Complaints include phrases like very hard mattress and hard uncomfortable beds, indicating a potential area for improvement. Issues such as crumpled mattresses, squeaking beds and even sagging indicate occasional lack of consistency in bed quality.
While the hotel’s beds cater well to those who prefer a firmer sleeping surface, the feedback suggests that guests with a preference for softer mattresses might find the bedding less satisfactory. Overall, cleanliness and friendly staff contribute positively to the bed experience, but the firmness of the mattresses remains a contentious point among guests.
Cleanliness
The hotel staff also receive commendations for their attentive and friendly service, adding to the positive experience. While some feedback points to issues with room cleaning frequency with certain guests noting that their rooms were not cleaned every day, the initial cleanliness upon arrival receives high praise.
Guests find the rooms equipped with everything needed, from refrigerators to kettles and some rooms provide large terraces with a pleasant view. Though a few reviews mention minor inconveniences like limited room space or dusty floors, the overall sentiment suggests these do not heavily impact the stay.
In terms of service, the hotel maintains good water pressure in the showers and a high level of hygiene, making it comfortable for guests. The general consensus is that Ornament Boutique Hotel provides a clean, cozy and welcoming atmosphere, ideal for those with moderate expectations.
Staff
Notable mentions include administrators and reception staff like Giorgi, who have been lauded for their fantastic assistance and warm welcomes. The staff's readiness to help is a recurring theme, whether it’s offering a better room, providing local recommendations or addressing guests' questions and needs efficiently.
Despite the overwhelming positive feedback, there are occasional mentions of unprofessional behavior, such as noisy or rude staff and instances where language barriers posed minor inconveniences. Nonetheless, these issues seem isolated in comparison to the generally high regard for the staff.
Overall, the team at Ornament Boutique Hotel is described as friendly, polite, cooperative and knowledgeable, consistently delivering excellent service and contributing significantly to guests' positive experiences.
Wi-Fi
Family
4 Star
However, while the hotel holds a 4-star rating, there are mixed opinions on whether it fully meets the standards expected of this category. Some feel that certain aspects, such as the room conditions and overall attention to detail, could use improvement to truly reflect a 4-star status. Despite these areas needing work, aspects like the quality of the bed were praised, indicating some elements exceed typical expectations.
In summary, Ornament Boutique Hotel offers great value and friendly service in a lovely area, but there is room for enhancement to consistently meet 4-star standards.
Business
Dog Friendly
No, Ornament Boutique Hotel doesn't have any pool.
No, a spa isn't available at Ornament Boutique Hotel.
Yes, Ornament Boutique Hotel welcomes dogs.
No, parking facilities aren't available at Ornament Boutique Hotel.
No, Ornament Boutique Hotel doesn't have a gym.
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