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Mercure Tbilisi Old Town

Tbilisi , Vakhtang Gorgasali Street 9 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Mercure Tbilisi Old Town is a highly recommended hotel for anyone visiting Tbilisi. Its excellent location in the heart of old Tbilisi is convenient for sightseeing and exploring the city on foot. The hotel offers luxurious, clean and spacious rooms with comfortable beds and beautiful bathrooms. The breakfast buffet is varied, tasty and excellent with many choices. The staff is friendly, polite and efficient with exceptional service from specific staff members. While there were some negative comments about the wifi and breakfast being overpriced, the majority of reviews were positive. Overall, the Mercure Tbilisi Old Town is a great option for a clean, comfortable and hospitable stay in Tbilisi.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Privilege Double Room This air-conditioned room is decorated in bright colours and features a flat-screen TV with satellite channels. The bathroom is equipped with a shower and comes with a hairdryer and free toiletries. It has extra space, a work desk and a seating area. Please note: The photos above are representative of the room categories. Actual room may vary from what is shown.

Superior Double Room This air-conditioned room is decorated in bright colours and features a flat-screen TV with satellite channels. The bathroom is equipped with a shower and comes with a hairdryer and free toiletries. It has extra space. Please note: The photos above are representative of the room categories. Actual room may vary from what is shown.

Standard Twin Room This air-conditioned room is decorated in bright colours and features a flat-screen TV with satellite channels. The bathroom is equipped with a shower and comes with a hairdryer and free toiletries. Please note: The photos above are representative of the room categories. Actual room may vary from what is shown.

Standard Double Room This double room features air conditioning and flat-screen TV with satellite channels. The bathroom is equipped with a shower and comes with a hairdryer and free toiletries. Please note: The photos above are representative of the room categories. Actual room may vary from what is shown.

Standard Single Room - Non-Smoking The sauna is a top feature of this single room. Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, soundproof walls, a minibar, a dining area as well as garden views. The unit has 1 bed.

About Mercure Tbilisi Old Town

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Guest Reviews

8.9

Excellent

Location

If you're looking for a hotel with an excellent location in Tbilisi, look no further than Mercure Tbilisi Old Town! This hotel is situated in the heart of old Tbilisi, just a short walk away from downtown and in a beautiful part of the city. Guests consistently rave about the convenience of the location with many noting that the hotel is close to shops, restaurants and main market areas. Plus, the hotel offers the comfort, security and facilities of a premium hotel.

Guests also praise the staff at Mercure Tbilisi Old Town, noting that they are very friendly and exceptionally helpful in every area. The hotel has a great atmosphere and fantastic views and it's well-connected to all nearby attractions. The rooms are very clean and the breakfast is great, so you'll have everything you need for a comfortable stay.

Overall, the hotel is located in the heart of old Tbilisi, making it a very convenient location for any meetings or sightseeing you might want to do while in the city. Plus with its amazing location nearby many shops, restaurants and attractions within walking distance, it's the perfect place to stay if you want to explore the city on foot.

Breakfast

The breakfast at Mercure Tbilisi Old Town is highly recommended by guests with many describing it as varied, tasty and excellent with many choices. The buffet breakfast offers great food and fills you up for the day with a good restaurant at the hotel. Guests appreciate the option for breakfast from 6:30am and free breakfasts. However, some guests feel that the breakfast can be overpriced and limited in choice. Despite some negative comments, the majority of guests find the breakfast to be excellent with fresh and delicious food and great coffee.

Rooms

Mercure Tbilisi Old Town is a beautiful hotel which offers guests luxurious, clean and spacious rooms that are well-appointed with comfortable and new furniture. The large and beautiful bathroom with nice amenities was a highlight for many guests. The location is perfect and the breakfast buffet offers a lot of options. The staff is friendly and hospitable and guests are able to enjoy a comfortable and clean environment. Many guests have mentioned that the rooms compare well to even five-star hotels. There were some issues reported by some guests, such as small or uncomfortable rooms, some cleaning service issues and faulty air conditioning in some rooms. However, these were rare occurrences and most guests enjoyed their stay at the Mercure Tbilisi Old Town.

Beds

If you're looking for a hotel in Tbilisi with comfortable accommodations, Mercure Tbilisi Old Town has you covered. Guest reviews consistently rave about the comfortable beds - some even have memory foam! The beds themselves are described as huge and super comfy, making for a great night's sleep. Rooms are spacious and bright with soft mattresses and pillows to ensure maximum comfort. While there was a rare negative review regarding the bed, it seems to be an outlier. Overall, guests can expect to have a comfortable sleep in the rooms at Mercure Tbilisi Old Town.

Cleanliness

If you're looking for a luxurious and clean stay in Tbilisi's Old Town, Mercure Tbilisi Old Town might just be the hotel for you. Guests have praised the hotel's cleanliness with many describing the rooms as very clean and comfortable. The entry and lobby area were also noted for their refreshing spa-like smell. Automatic hand sanitizers all over the hotel were another positive feature. The hotel's modern and comfortable furnishings were also mentioned with one guest noting the great clean new furniture. While there were some negative comments about cleanliness, the majority of the reviews were positive with guests specifically praising the cleaning service and the friendly staff. Overall, guests noted that the hotel was a great option for a clean and comfortable stay in Tbilisi.

Staff

If you're looking for a hotel with a friendly and helpful staff, look no further than the Mercure Tbilisi Old Town. Many guests praised the smiling and nice reception staff who were very professional and helped them out a lot. The staff were described as friendly, polite and efficient with responsive service. Even those who did not speak Georgian found the staff accommodating and willing to help them navigate the city. A few guests even singled out specific staff members for their exceptional service, including Iravili, Salome and Khatia. Although there were a few negative comments about some staff members, the overwhelming majority of reviews praised the staff's kindness, professionalism and willingness to go above and beyond to ensure their guests had a pleasant stay. With this level of hospitality, the Mercure Tbilisi Old Town is an excellent choice for travelers.

Wi-Fi

Guests have mixed reviews regarding the wifi at Mercure Tbilisi Old Town. While some experienced poor connection and even described it as a disaster, others found it adequate except for some rooms where they had to look for a better spot for connectivity. There were also expectations for the hotel to have good coverage in all areas since it's an international hotel. Some reviews did not provide any information about the wifi.

4 Star

The Mercure Tbilisi Old Town is a very good hotel with a classic design and 24-hour service, making it very convenient for business travelers. Some guests even believe it deserves 5 stars. The hotel is located in the heart of the old town and meets European standards with attentive staff. The rooftop restaurant on the 6th floor offers stunning views of old Tbilisi. Overall, it is a recommended hotel for anyone visiting the city.

No, Mercure Tbilisi Old Town doesn't have any pool.

Yes, a spa is available at Mercure Tbilisi Old Town.

No, Mercure Tbilisi Old Town doesn't allow dogs.

Yes, parking facilities are available at Mercure Tbilisi Old Town.

Yes, Mercure Tbilisi Old Town has a gym.

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