Hilton London Croydon reviews exhibit primarily positive sentiments, highlighting a comfortable and contemporary stay experience.
The hotel's location is noted for its convenience, especially for travelers commuting from Gatwick Airport or into central London. Situated near various restaurants and shops, it offers easy access to dining and errands with ample parking for drivers. The area is described as quiet, providing a restful atmosphere, though some guests find it a bit remote and reliant on public transport.
The breakfast experience stands out for its variety and quality with many praising the wide selection and attentive service. While some guests found prices high and certain items lacking, the overall impression is one of a satisfying and well-served meal. Dinner reviews are more mixed; though the restaurant's high standard of service and quality of meals are frequently lauded, issues like substandard food quality and limited in-room dining options are mentioned.
Rooms receive consistent praise for their cleanliness, spaciousness and comfort. Guests appreciate the modern décor, excellent facilities and comfortable beds, contributing to a good night's sleep. Minor issues such as temperature control and convenience of plug locations are noted but do not overshadow the positive feedback.
The hotel’s cleanliness stands out with guests commonly describing rooms and facilities as immaculate and well-maintained. The spacious and modern decor enhances the relaxing environment.
Staff service is highlighted as a key strength with numerous reviews commending the helpful, friendly and professional nature of the team, particularly at reception and housekeeping. Despite occasional isolated complaints, the overwhelming sentiment is positive.
The WiFi experience is mixed; while some find it decent and stable, others face connectivity issues and high costs. Positive feedback notes good streaming capability once connected.
The gym offers round-the-clock access with a range of modern equipment, generally well-received despite some minor criticisms, such as a lack of air conditioning and certain additional equipment.
Parking is appreciated for its ample and secure nature, though the added cost is a recurring issue. Family-friendly features also receive positive remarks, including complimentary meals for kids and accommodating staff. Special touches for birthdays add to the family-friendly appeal, yet room size may be a consideration for longer stays with children.
Guests frequently note the comfort of the beds, describing them as very comfortable with positive remarks on the quality of sleep provided. While some mention issues with pillows, the majority view the bedding as offering excellent comfort.
The hotel’s four-star rating is echoed in reviews mentioning its beautifully maintained, modern decor and high-spec facilities. While a few guests felt certain complimentary amenities were lacking, the overall guest experience aligns well with four-star expectations.
In summary, Hilton London Croydon is celebrated for its clean, modern rooms, excellent staff service and satisfying breakfast offerings, providing a comfortable and welcoming stay for both individual travelers and families.
Art'otel London Battersea Power Station's spa offers both highs and lows for visitors. Guests rave about the stunning rooftop infinity pool, which many describe as amazing and a highlight of their stay. The heated pool and jacuzzi on the rooftop are particularly well-loved, providing a memorable experience with beautiful views.
However, the spa's other features, located in the basement, have received mixed reviews. While the sauna and steam room are appreciated, there have been reports of operational issues. Some guests encountered problems such as the steam room not being ready, the facilities not being turned on in the morning and occasional odd smells. Additionally, the booking process for spa services has been described as awkward with some difficulties in using the hotel app and bookings not always honored.
Despite these setbacks, when the facilities are functioning, guests have described the sauna as great and the spa overall as neat and phenomenally good. There's also a mention of excellent and well-equipped rooms, contributing positively to the guests' overall experience. However, it is noted that clearer explanations of amenities and more cohesive floor planning for the spa services and pool area could enhance the experience.
Pestana Chelsea Bridge Hotel & SPA is highly regarded for its prime location next to Battersea Power Station and opposite Battersea Park. The area boasts easy access to various transport options, including a short walk to the Tube, bus stops and proximity to Victoria Station, which simplifies travel across London. Guests appreciate the nearby attractions and newly developed neighborhood filled with shopping centers, restaurants and bars. The tranquil yet accessible location, combined with friendly staff and cozy, well-furnished rooms, makes the hotel an ideal choice for travelers seeking comfort and cultural immersion in London.
The breakfast experience is largely positive with guests praising the variety and quality of offerings, including hot and cold dishes and an automatic pancake machine. However, some guests felt it was overpriced and there were occasional mentions of lukewarm food and slow service. Even so, the extensive buffet with both savory and sweet options stands out as a highlight for many.
Dinner reviews are mixed. While some dishes like the fresh daily soups, prawn starter and burgers receive compliments, the limited and sometimes overpriced menu, along with the slow service and lack of an evening restaurant options, is a recurring critique. Notwithstanding these aspects, the overall dining experience garners some positive remarks for the quality of specific items and the helpfulness of the staff.
Rooms at Pestana Chelsea Bridge Hotel & SPA are widely praised for their spaciousness, comfort and cleanliness. Many guests highlight the large, well-equipped rooms with comfortable beds, plenty of natural light and good soundproofing. While some note that the decor is a bit dated, the cleanliness and modern facilities contribute to a pleasant stay.
Cleanliness is another strong point with most guests commending the hotel for its tidy and well-maintained rooms and facilities. A few isolated incidents of cleanliness lapses were mentioned, but overall, the hotel's high standards in hygiene are recognized and appreciated by visitors.
The staff consistently receive praise for their friendliness and professionalism. Receptionists, doormen and housekeeping teams are frequently mentioned for their courtesy and efficiency, although a few reviews suggest that some reception staff could be more engaging. Nonetheless, exceptional customer service is a hallmark with certain staff members standing out for their kindness and attentiveness.
Wi-Fi at the hotel elicits mixed reviews. While many guests find the coverage and speed satisfactory, there are occasional issues with connectivity, particularly in certain areas of the hotel. Despite these challenges, the staff's helpfulness at reception adds a positive element to the overall experience.
The gym's feedback is also mixed. Guests appreciate its cleanliness and 24/7 accessibility, although the limited space and equipment are noted. Despite some finding it cramped or poorly equipped, its basic functionality meets many guests' needs for a quick workout.
Parking at the hotel is convenient but comes at a steep price. While the adjacent secure and modern car park is appreciated, the cost and limited availability are mentioned as drawbacks. Nonetheless, for a central London location, the parking options are seen as advantageous.
For families, the hotel proves to be an excellent choice with spacious family rooms, friendly staff and proximity to parks and attractions. Family-friendly amenities and a quiet atmosphere make it a comfortable and memorable stay for those traveling with children.
In conclusion, Pestana Chelsea Bridge Hotel & SPA stands out for its great location, spacious and clean rooms and exceptional staff service, making it a desirable option for various types of travelers.
Occupying levels 34-52, the hotel offers 5-star luxury with breathtaking views of London. The spa focuses on relaxation, providing a serene escape with high-quality treatments.
Located on the second floor, the private River-View Treatment Suite offers facial treatments and personalised massages, giving guests the opportunity to enjoy a luxurious spa experience combined with stunning views of the River Thames.
Summary of reviews related to the 'Spa' category
The Canary Riverside Plaza Hotel's spa and pool facilities have received high praise from guests with many expressing that they chose to stay at the hotel specifically for this reason. While some guests mentioned that the staff at the spa were not as helpful as those in the hotel and did not provide padlocks for lockers, others loved the access to the Virgin Active gym next door and enjoyed the range of spas and saunas available. The facilities, including the pool and spa, were described as beautiful, fantastic and excellent with many guests appreciating the clean and well-maintained environment. However, some guests noted that the spa facilities are not actually part of the hotel and are located next door, which can be inconvenient for some guests who need to ask reception and hand over their room key each time they wish to use them. Overall, guests enjoyed the health club access and found the spa facilities to be a real treat during their stay.
Questionnaire
Spa facilities:
Indoor pool(s)
Private massage and treatment room(s)
Sauna(s)
Steam room(s) / Hammam(s)
Fitness area
Spa services:
Facial treatments
Body treatments
Signature treatments
Full body massage
Head massage
Foot massage
Couples massage
Hot stone massage
Foot bath
Manicure
Pedicure
Answers last updated according to the official website.
Inspired by the modern lines of the hotel, Mandara Spa’s 700-square-metre interiors mirror the feel of a contemporary hotel whilst maintaining touches from Asia.
Questionnaire
Spa facilities:
Indoor pool(s)
Sauna(s)
Steam room(s) / Hammam(s)
Fitness area
Spa services:
Facial treatments
Body treatments
Foot massage
Hot stone massage
Body scrub
Body wrap
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
A visit to Aurora Spa for a massage, a beauty treatment or sauna is a must for the ultimate relaxation after a long, busy day. Guests can choose from an extensive range of facials, muscle de-stresses, Swedish massages and hot-stone treatments.
Summary of reviews related to the 'Spa' category
The Park Plaza County Hall London receives high praise for its spa facilities in guest reviews. Visitors consistently describe the spa as excellent, clean and relaxing. The range of amenities includes a sauna, steam room, gym and pool, adding to the overall appeal of the spa experience. Guests specifically highlight the quality of the Elemis products used in treatments, noting their excellence. Despite occasional mentions of spa services being unavailable during some stays, the general sentiment remains positive with many expressing satisfaction with the spa and describing it as great. Overall, the spa at Park Plaza County Hall London is seen as a standout feature, contributing significantly to the guest experience.
The London Marriott Hotel County Hall boasts an amazing swimming pool and fitness center with many guests complimenting its size and cleanliness. While some mentioned that the sauna was separated by gender, others felt that the leisure amenities were not specifically designed for couples to share. However, the staff received high praise for their friendliness and warmth, especially the lady in charge of the spa and pool. While some mentioned that the wellness facilities could use some updates, overall, guests seemed to thoroughly enjoy the hotel's swimming pool and fitness center.
The Hilton London Bankside is a luxurious and highly recommended hotel with exceptional amenities and 5-star service. The hotel's central location is perfect for exploring London's major tourist attractions with easy access to public transportation and dining options. Guests rave about the varied and delicious breakfast buffet, while the dinner experience has received mixed reviews. The spacious and comfortable rooms are well-equipped with superb soundproofing, although some guests noted cleanliness issues with the carpet. The hotel's cleanliness and hygiene are outstanding with faultless facilities and attentive staff. The pool is a great added bonus, although some guests found it to be small and cold. The hotel is perfect for families with excellent kid-friendly facilities and adjoining family rooms. The beds are incredibly comfortable with many guests describing them as the most comfortable they've ever slept in. Overall, the Hilton London Bankside is a top-notch hotel that exceeds expectations as a 5-star hotel, despite the high price tag.
The Spa at Intercontinental London - The O2, an IHG Hotel, is a luxurious and holistic oasis for wellness. It features state-of-the-art facilities and renowned treatments, all expertly administered by a team of professionals. The Spa's design is inspired by the rich maritime history of Greenwich, with bespoke mosaic tiles, sumptuous rugs, delicate die-cut pendant lighting, and other exotic materials adding to its allure. The award-winning 17-meter pool, heated to approximately 28°C, offers a relaxing respite, as does the relaxation pool, heated to approximately 33°C, which features water cannons for neck and back massages. Several poolside loungers are also available for guests to unwind on. The sauna offers a dry heat treatment in a wood-lined room, designed to bring about perspiration and cleanse the body of impurities. The steam room aims to ease tensions, detoxify, and prepare the body for treatments.
Summary of reviews related to the 'Spa' category
The spa at InterContinental London - The O2, received mixed reviews from guests. Some found the pool lovely and excellent with a good range of products and services available. The sauna was spacious and the range of services was good. However, some guests were disappointed with the poor spa facilities with the steam room not working and lockers that needed to be changed. Despite the tranquility within the spa, guests were not allowed to take photos or play their own music. The swimming pool, while still enjoyable, was of usual size and not Olympic. Overall, while the spa had its pros and cons, it may be worth checking availability before booking as it can fill up quickly.
Rafayel Hotel & Spa offers a range of spa and gym facilities that have garnered mixed reviews from guests. Many appreciated the cleanliness of the spa and found the treatment rooms to be of a high standard. The availability of both saunas and a gym were noted as positive features and the overall experience was described by some as luxurious and enjoyable. The spa facilities, including the gym and jacuzzi, were easily accessible and contributed to an overall pleasant stay.
However, there are several aspects that guests felt could use improvement. The spa's closing time at 7pm was a common point of contention with some wishing it stayed open later. The hot tub was reportedly broken during some stays and there were mentions of the spa not being properly cleaned or fully staffed at all times. Additionally, some guests found the spa facilities to be minimal and in need of enhancement, comparing it unfavorably to other hotel chains.
Though the spa was considered small by some, it still provided a lovely break and a luxurious feel for others. Overall, while the spa at Rafayel Hotel & Spa has its merits, there are areas that could benefit from further attention to meet guest expectations fully.
Questionnaire
Spa facilities:
Private massage and treatment room(s)
Hot tub(s) / Jacuzzi(s)
Fitness area
Spa services:
Facial treatments
Body treatments
Foot massage
Swedish massage
Aromatherapy
Manicure
Pedicure
Answers last updated according to the official website.