Holiday Inn Express Swindon West by IHG
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Summary of reviewsHoliday Inn Express Swindon West by IHG consistently garners positive feedback from guests, highlighting its strategic location, excellent amenities, and accommodating service. Situated near junction 16 of the M4 motorway, the hotel offers easy access to Swindon and nearby attractions, making it ideal for travelers exploring the Cotswolds, Bath, or Oxford. Despite its proximity to the motorway, guests enjoy a tranquil environment, thanks to effective sound insulation.
The hotel receives praise for its clean and spacious rooms, equipped with comfortable beds and essential amenities, contributing to a restful stay. The cleanliness stands out, with both common areas and rooms being well-maintained, enhancing the overall guest experience. Guests frequently commend the friendly and helpful staff, whose service adds a personal touch and warmth to the stay. Families appreciate kid-friendly features and pet accommodations, making it a convenient stopover when traveling with children or pets.
Breakfast at the hotel is well-received, offering a substantial and varied buffet that caters to different tastes. The quality and freshness of the food, along with attentive staff maintaining the breakfast area, contribute to a satisfying start to the day. While dinner reviews are mixed, guests often enjoy certain dishes and find the in-house dining convenient.
For business travelers, the location and ample parking enhance convenience, while seamless check-in and check-out processes ensure a smooth experience. The free WiFi service is generally reliable, supporting work-related activities and video calls efficiently.
Overall, Holiday Inn Express Swindon West provides excellent value for money with its combination of convenience, cleanliness, and quality service, making it a recommended choice for travelers seeking comfort and accessibility.
Categories
The hotel receives praise for its clean and spacious rooms, equipped with comfortable beds and essential amenities, contributing to a restful stay. The cleanliness stands out, with both common areas and rooms being well-maintained, enhancing the overall guest experience. Guests frequently commend the friendly and helpful staff, whose service adds a personal touch and warmth to the stay. Families appreciate kid-friendly features and pet accommodations, making it a convenient stopover when traveling with children or pets.
Breakfast at the hotel is well-received, offering a substantial and varied buffet that caters to different tastes. The quality and freshness of the food, along with attentive staff maintaining the breakfast area, contribute to a satisfying start to the day. While dinner reviews are mixed, guests often enjoy certain dishes and find the in-house dining convenient.
For business travelers, the location and ample parking enhance convenience, while seamless check-in and check-out processes ensure a smooth experience. The free WiFi service is generally reliable, supporting work-related activities and video calls efficiently.
Overall, Holiday Inn Express Swindon West provides excellent value for money with its combination of convenience, cleanliness, and quality service, making it a recommended choice for travelers seeking comfort and accessibility.
Dog Friendly Hotel
This hotel welcomes pets. Many guests appreciate the spacious accommodations and the hotel's close proximity to walking routes, which is ideal for dog owners.
Accessible Hotel
This hotel is listed as an accessible property on booking platforms, indicating it offers facilities for guests with accessibility needs.
3-Star Hotel
This hotel offers convenient access to the motorway and helpful staff, making it a reliable choice for travelers. Guests appreciate the facilities provided for a comfortable stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Guest Reviews
Holiday Inn Express Swindon West by IHG enjoys commendable reviews for its strategic and convenient location. Positioned just off junction 16 of the M4 motorway, it provides travelers easy access to Swindon and the surrounding Cotswolds, making it an ideal stopover for those on long journeys or visiting nearby attractions like Bath and Oxford. Despite its proximity to the motorway, guests appreciate the quiet ambiance of the hotel, noting how the superb sound insulation ensures a peaceful night's rest without the intrusion of road noise.
The location is particularly beneficial for visitors attending events or exploring the local attractions, with several reviews mentioning its convenience for shopping trips to the nearby Outlet Mall and other local destinations. The ample free parking is an added advantage, simplifying the logistics for those traveling by car.
Guests repeatedly express satisfaction with the hotel's accessibility, highlighting its ease of findability and the straightforward nature of traveling to and from the nearby M4. The surrounding area provides a safe and welcoming environment, enhancing the overall guest experience. With a combination of convenience, cleanliness, and friendly staff, Holiday Inn Express Swindon West offers great value for money, making it a recommended choice for travelers seeking comfort and accessibility on their journey.
The breakfast experience at Holiday Inn Express Swindon West by IHG presents a mostly positive impression among guests. The breakfast is commonly described as very good, with ample variety in the options available, including both hot and cold selections. Many visitors appreciate the hearty and satisfying meals, noting the excellent selection and the well-stocked, self-service buffet. Some particularly highlight the freshness and delicious quality of the food, describing it as substantial and a great start to the day. The staff receive frequent compliments for being helpful and keeping the breakfast area clean.
Despite the positive aspects, some guests mention challenges with the breakfast experience, such as occasional overcrowding, a hectic environment, and at times, a lacking variety, especially in specific dietary or international options. There are mentions of the breakfast room's layout not being ideal and incidents of running out of essentials such as plates or certain food items. Overall, however, most reviews reflect contentment with the breakfast offering as part of the hotel stay, commending it as a good value, particularly when included in the room price.
The dining experience at the Holiday Inn Express Swindon West by IHG presents a mix of experiences for guests. On the positive side, the evening meals are generally regarded as enjoyable, with certain dishes such as the Potato and Leek soup, chicken and bacon salad, and burgers receiving favorable mentions. Guests appreciate the availability of food, with some items accessible even 24 hours a day, and the convenience of dining in-house if they choose not to venture out. The flexibility and ease of ordering meals are noted, with the bar being a favored spot as it stays open late. Despite limited menu choices, the food quality is often praised, and the establishment supports options like eating takeaway meals in the dining area.
However, some guests find the menu limited and uninspired, expressing dissatisfaction with occasional issues such as slow service, cold meals, and inconsistency. Pricing is another point of contention, with several guests considering the meals expensive for what was received. Availability issues and long waits, particularly with popular choices like pizza, detracted from the experience for some. Additionally, efforts to accommodate high demand have sometimes led to sparse offerings. Overall, while certain aspects of the dining experience shine, there is room for improvement to provide a consistently satisfying experience for all guests.
At the Holiday Inn Express Swindon West by IHG, guest reviews consistently highlight the hotel’s focus on cleanliness and comfort. The rooms are generally praised for being very clean, spacious, and well-equipped. Many visitors appreciate the comfortable beds and the tidy presentation of the rooms, which often include all necessary amenities such as tea, coffee, toiletries, and even the occasional iron. For those traveling with families, the room sizes are noted as generous, though some guests found the family accommodations slightly cramped.
Despite high marks for cleanliness and space, a recurring issue is temperature control, with several guests reporting rooms being too cold or not able to adjust the air conditioning adequately. Some reviews mention issues such as noisy air conditioning, dim lighting, and a dated decor, which might detract a bit from the overall experience. Furniture like sofa beds are noted as not being particularly comfortable but serve their purpose well enough for a short stay.
The staff at the hotel receive positive mentions for being helpful and friendly, enhancing the experience with good service. Additionally, the location of the hotel is cited as convenient, with ample parking space available. Overall, despite minor inconveniences, the hotel provides a comfortable and clean environment for travelers seeking good value and functionality.
When it comes to the bed experience at Holiday Inn Express Swindon West by IHG, there's a blend of sentiments from guests. Many highlight the comfort of the beds, appreciating the clean and spacious rooms with air conditioning that enhances their stay. Guests frequently acknowledge the choice of pillows, offering options for both soft and firm preferences, which adds a pleasing touch to bed comfort. Moreover, the hotel ensures a variety of comfortable beds overall, contributing to good nights of sleep for many.
However, not all guests found the bedding ideal. There are frequent mentions of mattresses being too hard or firm, leading to uncomfortable nights and even backaches for some. The double beds tend to feel small for two adults, suggesting that a larger size might improve comfort. The sofa beds often receive negative feedback, described as uncomfortable and sometimes ill-fitting with their frames.
While the hotel provides comfortable beds for many, it would benefit from addressing the concerns about bed hardness and size to enhance the sleep experience for all guests.
Holiday Inn Express Swindon West by IHG stands out for its exceptional cleanliness and welcoming atmosphere. Visitors consistently praise the hotel for its spotless rooms, well-maintained facilities, and overall tidy environment. The staff are described as attentive, friendly, and dedicated to maintaining high standards of hygiene, ensuring a comfortable stay even amidst bustling surroundings. Guests appreciate the spacious and quiet rooms, highlighting their comfort with cozy bedding and well-kept furnishings. Notably, both the common areas and rooms offer a bright and fresh ambiance.
Positioned conveniently near the M4, the hotel provides easy access to various local attractions, making it an ideal choice for travelers. Alongside cleanliness, guests commend the excellent value for money, emphasizing the reasonable pricing paired with top marks for hygiene. The site also features ample parking, which adds to its convenience factor. Breakfast receives positive mentions for its quality, variety, and the staff's diligence in maintaining cleanliness during service times. Overall, the combination of cleanliness, location, friendly service, and affordability makes Holiday Inn Express Swindon West an attractive option for those visiting the area.
Holiday Inn Express Swindon West by IHG has garnered impressive acclaim for its standout staff. Among the most frequently mentioned qualities are the friendliness, helpfulness, and welcoming nature of the staff members. Guests highlight the exceptional service received, with several remarking on how staff went above and beyond to ensure a comfortable stay. The reception team, including specific individuals like Flo and Ciaran, received praise for their professionalism and warm greetings. The hotel is commended for its kid-friendly and dog-friendly approach, with special gestures like treat bags for pets upon arrival. Attention to detail is noted as staff members deliver a personal touch, such as decorating rooms for special occasions. Although there are occasional mentions of understaffing, the vast majority of reviews emphasize the accommodating and cheerful nature of the team, underpinning a comfortable and pleasant atmosphere that significantly enhances the guest experience at this prime location.
The Holiday Inn Express Swindon West by IHG offers a generally positive experience with its WiFi services. Guests appreciate that the WiFi is included with their stay and find it easy to access. Many reviews highlight that the WiFi works well, providing a stable and fast connection suitable for video calls without interruptions. Although the speed might not be exceptional, users find it adequate for their needs. The WiFi is often noted alongside other appealing amenities such as quality breakfast, clean facilities, and friendly service, suggesting a well-rounded guest experience. While there are occasional mentions of instability or lack of password protection, these do not overshadow the overall satisfaction reflected in guest assessments of the WiFi service.
Holiday Inn Express Swindon West by IHG offers a welcoming atmosphere for families traveling with children, highlighted by the friendliness and helpfulness of the staff, who are consistently praised for their hospitality and attentiveness to children. It is kid-friendly with playful touches, including little games available in the bar area. The hotel is particularly accommodating towards pets, making it a convenient choice for families traveling with service dogs or those who just like to bring along their furry friends.
The breakfast options are varied and well-received, featuring a self-service buffet with traditional English choices as well as croissants, muffins, and pancakes. Children's meals are affordably priced and have received positive remarks for their quality compared to similar options elsewhere.
However, some guests have noted shortcomings regarding room size, frequently mentioning that the family rooms feel cramped, especially when the sofa bed is in use. While some have found the rooms spacious enough for a family of four, others reported difficulties in accommodating prams or travel cots. The sofa bed, often used for children, has received criticism for being uncomfortable.
Overall, although some aspects like room size could be improved, Holiday Inn Express Swindon West presents a friendly and convenient stopover for families, especially those en route via the M4, balancing its welcoming staff and good amenities with occasional challenges in room accommodations.
Holiday Inn Express Swindon West by IHG offers a solid option for travelers seeking good value without compromising on comfort and essential amenities. Visitors frequently highlight the excellent value for money, with many noting the hotel's affordability compared to other budget options, making it a smart choice for those looking for a cost-effective short stay or stopover.
Families will appreciate the kid-friendly atmosphere, and visitors consistently praise the staff for their hospitality, politeness, and readiness to assist guests with specific needs. Its convenient location serves those passing through and is ideal for travelers who have a particular destination or activity planned in the area.
The hotel provides clean and well-maintained rooms that are both spacious and functional, equipped with everything required for a comfortable stay, including extras like cots, extra pillows, and blankets on request. Despite being a three-star facility, guests find the hotel facilities to be above average, describing them as superb, and well-suited for short stays. The inclusion of free on-site parking enhances its appeal and convenience.
Overall, Holiday Inn Express Swindon West works well as a straightforward, functional hotel option, meeting expectations for its category and delivering satisfaction to guests on brief visits.
Holiday Inn Express Swindon West by IHG emerges as a favored choice among business travelers, offering a combination of convenience, comfort, and value. The hotel is strategically located with excellent proximity to the M4 motorway, making it an ideal locale for those traveling for work. Guests frequently note the ample free parking facilities available, adding to the ease of access and convenience for all visitors.
In terms of service, guests appreciate the easy and informative check-in and check-out processes, underscoring the efficiency crucial for business stays. The welcoming and professional staff further enhances the experience, ensuring guests feel at home whether they're here just overnight or on a longer visit.
The hotel is noted for its value, providing good quality accommodations at a competitive price. Rooms are consistently described as clean and comfortable, with practical amenities tailored to meet the needs of business travelers. Breakfast offerings receive positive mentions, contributing to the overall value package. Additionally, the presence of well-behaved pets being allowed makes it a consideration for guests traveling with furry companions.
Though there are limitations such as occasional menu restrictions when staffing is low, the hotel's overall proposition is robust enough to garner positive reviews from those visiting for business. Its blend of accessibility, value for money, and business-friendly services position Holiday Inn Express Swindon West as a reliable choice for travelers in the area.
Holiday Inn Express Swindon West by IHG is well-suited for guests with disabilities, offering a range of accessible features that cater to various needs. The hotel is conveniently located near the M4 motorway, which enhances its accessibility for travelers. It also provides ample free parking, making it easy for guests with mobility challenges to arrive and move around.
The establishment is praised for its extremely accessible rooms, many of which are equipped with wet rooms featuring all necessary mobility aids, grab handles, and spacious layouts suitable for wheelchair users. Reviewers have noted the cleanliness and comfort of the accessible rooms, as well as the availability of rooms that can accommodate up to four people, making it suitable for families or groups. The rooms' accessibility features reflect thoughtful design, with large bathrooms and plenty of amenities to ensure a comfortable stay for guests with reduced mobility.
Guests appreciate the lift access, which is crucial for those with mobility issues, although there are mentions of the distance from some rooms to the lift and a suggestion that the lift capacity may be limited for larger electric wheelchairs. Nevertheless, staff are described as helpful and friendly, contributing to an easy check-in process and a welcoming experience overall.
In summary, the Holiday Inn Express Swindon West offers a reliable option for guests seeking accessible accommodations. Its strategic location near the motorway, extensive parking, and well-equipped rooms make it a strong choice for travelers with disabilities, despite minor areas for improvement concerning lift size and room proximity to the lifts.
For travelers seeking accommodations that warmly welcome their four-legged companions, the Holiday Inn Express Swindon West by IHG emerges as a reliable option. This hotel extends a warm embrace to dogs, evident in the special treatment that guests and their pets receive upon arrival. A delightful dog welcome pack, often complete with a toy, treats, and essential doggy bags, greets canine visitors, making them feel right at home. The overall atmosphere is enhanced by the friendly and attentive staff, who often go the extra mile to ensure that pets and their owners enjoy their stay.
Guests particularly appreciate the dedicated outdoor spaces, such as the access to Hagbourne Spinney, where both dogs and their humans can enjoy leisurely walks. Moreover, the hotel makes efforts to integrate pets into dining experiences, with certain tables in the restaurant set aside so dogs can accompany their families during meals.
While the hotel charges an extra fee for accommodating dogs, which some might find on the higher side, the level of service and amenities provided often justify the cost. The hotel maintains a clean environment with designated areas for pets, and there are specific rules to ensure a comfortable stay for all guests, such as not allowing dogs in certain rooms.
Overall, the Holiday Inn Express Swindon West successfully combines cleanliness, comfort, and dog-friendly hospitality, making it a favored choice for pet owners. Whether traveling with one dog or more, guests can expect a welcoming atmosphere where pets are treated as part of the family, ensuring an enjoyable visit for both humans and their furry friends.
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Location
The location is particularly beneficial for visitors attending events or exploring the local attractions, with several reviews mentioning its convenience for shopping trips to the nearby Outlet Mall and other local destinations. The ample free parking is an added advantage, simplifying the logistics for those traveling by car.
Guests repeatedly express satisfaction with the hotel's accessibility, highlighting its ease of findability and the straightforward nature of traveling to and from the nearby M4. The surrounding area provides a safe and welcoming environment, enhancing the overall guest experience. With a combination of convenience, cleanliness, and friendly staff, Holiday Inn Express Swindon West offers great value for money, making it a recommended choice for travelers seeking comfort and accessibility on their journey.
Breakfast
Despite the positive aspects, some guests mention challenges with the breakfast experience, such as occasional overcrowding, a hectic environment, and at times, a lacking variety, especially in specific dietary or international options. There are mentions of the breakfast room's layout not being ideal and incidents of running out of essentials such as plates or certain food items. Overall, however, most reviews reflect contentment with the breakfast offering as part of the hotel stay, commending it as a good value, particularly when included in the room price.
Dinner
However, some guests find the menu limited and uninspired, expressing dissatisfaction with occasional issues such as slow service, cold meals, and inconsistency. Pricing is another point of contention, with several guests considering the meals expensive for what was received. Availability issues and long waits, particularly with popular choices like pizza, detracted from the experience for some. Additionally, efforts to accommodate high demand have sometimes led to sparse offerings. Overall, while certain aspects of the dining experience shine, there is room for improvement to provide a consistently satisfying experience for all guests.
Rooms
Despite high marks for cleanliness and space, a recurring issue is temperature control, with several guests reporting rooms being too cold or not able to adjust the air conditioning adequately. Some reviews mention issues such as noisy air conditioning, dim lighting, and a dated decor, which might detract a bit from the overall experience. Furniture like sofa beds are noted as not being particularly comfortable but serve their purpose well enough for a short stay.
The staff at the hotel receive positive mentions for being helpful and friendly, enhancing the experience with good service. Additionally, the location of the hotel is cited as convenient, with ample parking space available. Overall, despite minor inconveniences, the hotel provides a comfortable and clean environment for travelers seeking good value and functionality.
Beds
However, not all guests found the bedding ideal. There are frequent mentions of mattresses being too hard or firm, leading to uncomfortable nights and even backaches for some. The double beds tend to feel small for two adults, suggesting that a larger size might improve comfort. The sofa beds often receive negative feedback, described as uncomfortable and sometimes ill-fitting with their frames.
While the hotel provides comfortable beds for many, it would benefit from addressing the concerns about bed hardness and size to enhance the sleep experience for all guests.
Cleanliness
Positioned conveniently near the M4, the hotel provides easy access to various local attractions, making it an ideal choice for travelers. Alongside cleanliness, guests commend the excellent value for money, emphasizing the reasonable pricing paired with top marks for hygiene. The site also features ample parking, which adds to its convenience factor. Breakfast receives positive mentions for its quality, variety, and the staff's diligence in maintaining cleanliness during service times. Overall, the combination of cleanliness, location, friendly service, and affordability makes Holiday Inn Express Swindon West an attractive option for those visiting the area.
Staff
Wi-Fi
Family
The breakfast options are varied and well-received, featuring a self-service buffet with traditional English choices as well as croissants, muffins, and pancakes. Children's meals are affordably priced and have received positive remarks for their quality compared to similar options elsewhere.
However, some guests have noted shortcomings regarding room size, frequently mentioning that the family rooms feel cramped, especially when the sofa bed is in use. While some have found the rooms spacious enough for a family of four, others reported difficulties in accommodating prams or travel cots. The sofa bed, often used for children, has received criticism for being uncomfortable.
Overall, although some aspects like room size could be improved, Holiday Inn Express Swindon West presents a friendly and convenient stopover for families, especially those en route via the M4, balancing its welcoming staff and good amenities with occasional challenges in room accommodations.
3 Star
Families will appreciate the kid-friendly atmosphere, and visitors consistently praise the staff for their hospitality, politeness, and readiness to assist guests with specific needs. Its convenient location serves those passing through and is ideal for travelers who have a particular destination or activity planned in the area.
The hotel provides clean and well-maintained rooms that are both spacious and functional, equipped with everything required for a comfortable stay, including extras like cots, extra pillows, and blankets on request. Despite being a three-star facility, guests find the hotel facilities to be above average, describing them as superb, and well-suited for short stays. The inclusion of free on-site parking enhances its appeal and convenience.
Overall, Holiday Inn Express Swindon West works well as a straightforward, functional hotel option, meeting expectations for its category and delivering satisfaction to guests on brief visits.
Business
In terms of service, guests appreciate the easy and informative check-in and check-out processes, underscoring the efficiency crucial for business stays. The welcoming and professional staff further enhances the experience, ensuring guests feel at home whether they're here just overnight or on a longer visit.
The hotel is noted for its value, providing good quality accommodations at a competitive price. Rooms are consistently described as clean and comfortable, with practical amenities tailored to meet the needs of business travelers. Breakfast offerings receive positive mentions, contributing to the overall value package. Additionally, the presence of well-behaved pets being allowed makes it a consideration for guests traveling with furry companions.
Though there are limitations such as occasional menu restrictions when staffing is low, the hotel's overall proposition is robust enough to garner positive reviews from those visiting for business. Its blend of accessibility, value for money, and business-friendly services position Holiday Inn Express Swindon West as a reliable choice for travelers in the area.
Accessible
The establishment is praised for its extremely accessible rooms, many of which are equipped with wet rooms featuring all necessary mobility aids, grab handles, and spacious layouts suitable for wheelchair users. Reviewers have noted the cleanliness and comfort of the accessible rooms, as well as the availability of rooms that can accommodate up to four people, making it suitable for families or groups. The rooms' accessibility features reflect thoughtful design, with large bathrooms and plenty of amenities to ensure a comfortable stay for guests with reduced mobility.
Guests appreciate the lift access, which is crucial for those with mobility issues, although there are mentions of the distance from some rooms to the lift and a suggestion that the lift capacity may be limited for larger electric wheelchairs. Nevertheless, staff are described as helpful and friendly, contributing to an easy check-in process and a welcoming experience overall.
In summary, the Holiday Inn Express Swindon West offers a reliable option for guests seeking accessible accommodations. Its strategic location near the motorway, extensive parking, and well-equipped rooms make it a strong choice for travelers with disabilities, despite minor areas for improvement concerning lift size and room proximity to the lifts.
Dog Friendly
Guests particularly appreciate the dedicated outdoor spaces, such as the access to Hagbourne Spinney, where both dogs and their humans can enjoy leisurely walks. Moreover, the hotel makes efforts to integrate pets into dining experiences, with certain tables in the restaurant set aside so dogs can accompany their families during meals.
While the hotel charges an extra fee for accommodating dogs, which some might find on the higher side, the level of service and amenities provided often justify the cost. The hotel maintains a clean environment with designated areas for pets, and there are specific rules to ensure a comfortable stay for all guests, such as not allowing dogs in certain rooms.
Overall, the Holiday Inn Express Swindon West successfully combines cleanliness, comfort, and dog-friendly hospitality, making it a favored choice for pet owners. Whether traveling with one dog or more, guests can expect a welcoming atmosphere where pets are treated as part of the family, ensuring an enjoyable visit for both humans and their furry friends.
No, Holiday Inn Express Swindon West by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Swindon West by IHG.
Yes, Holiday Inn Express Swindon West by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Swindon West by IHG.
No, Holiday Inn Express Swindon West by IHG doesn't have a gym.
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