Holiday Inn Swindon by IHG

Swindon 51.54542800, -1.74536700 , Marlborough Road (Show on Map)
7.9
Good


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Summary of reviewsHoliday Inn Swindon by IHG, is a convenient and comfortable hotel with excellent amenities and friendly staff. Guests have praised its location, which is ideal for visiting nearby attractions and hospitals, as well as its free parking and on-site restaurants. The breakfast has received mixed reviews with some guests enjoying the variety and quality while others found it lacking in value for money. The dinner options have also received mixed reviews with some guests praising the excellent dinner bed and breakfast package while others found the meals to be expensive and some dishes to be of poor quality. The rooms are basic but comfortable and clean, although some guests have noted issues with outdated amenities. The hotel's cleanliness has been consistently praised by guests, although there have been some reports of uncleanliness in common areas. The staff have received an abundance of positive feedback for their excellent customer service, particularly towards children. The spa and health club have also received mixed reviews with some guests enjoying the amenities while others found them to be unreliable. Families looking for a budget-friendly hotel with activities for kids will find Holiday Inn Swindon to be an excellent choice. The beds have received mixed reviews with some guests finding them comfortable while others found them to be hard and uncomfortable. The hotel's three-star rating has also received mixed reviews with some guests finding it to be good value for money while others found it to be underwhelming and tired looking. Overall, Holiday Inn Swindon by IHG, offers a convenient and comfortable stay with excellent amenities and friendly staff, although some aspects may be hit or miss depending on individual expectations and taste.
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Categories
Family Friendly Hotel
This hotel has a leisure centre and a scenic garden terrace. Children under 18 stay free when sharing a family room, and children under 13 stay and eat free from the special kids menu, when accompanied by at least one full paying adult.

Dog Friendly Hotel
This hotel is dog-friendly, allowing dogs to stay in specially reserved rooms for a fee of £15 per dog per night. It offers designated dog-friendly areas where guests can dine with their pets. The hotel can provide essential items for dogs, ensuring a comfortable stay for both owners and their furry friends.

Business Hotel
Holiday Inn Swindon offers 7 meeting rooms that can cater for business gatherings and conferences for up to 80 people. It provides free on-site car parking and has a restaurant. It also has a gym and pool.

Accessible Hotel
This hotel offers entirely wheelchair accessible units, accessible rooms with bathrooms featuring baths and handrails, emergency pull cords, step-free access throughout the ground floor, an accessible entrance with automatic double width doors, and a fixed-loop hearing assistance system in public areas and a meeting room.

Hotel with EV Charging Stations

Hotel near Golf Courses

Hotel with Spa

Hotel with Gym

4-Star Hotel

Room Types
Standard Room Double or twin room with a flat-screen TV and air conditioning.

Standard Room with Two Single Beds Twin room with a flat-screen TV and air conditioning.

Premium Double Room Spacious, rooms with a 37-inch plasma TV, free mineral water, chocolate and a newspaper. This room has also has a seating area.

Standard Double Room Double room with a flat-screen TV and air conditioning.

Standard Double Room - Disability Access Accessible, non-smoking double room with a flat-screen TV and air conditioning. Also features emergency cords, a lowered bed and fully accessible bathroom with bath aids.

Premium Room This double room comes with 1 double bed. This room also has a seating area.

Premium Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 2 beds.

Standard Double Room with Sofa Bed The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Double Room - Disability Access The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Guest Reviews
7.9
Good
Location
Guests who have stayed at the Holiday Inn Swindon by IHG, have overwhelmingly praised its convenient location. Some have found it very useful for visiting nearby hospitals and parks, while others have appreciated its ease of access from major motorways like the M4 and M5. Guests have also enjoyed the convenience of free parking, on-site restaurants and shopping villages. The location has proved ideal for visitors wanting to explore the nearby attractions of Stonehenge and Bath, or to have easy access to work. Though some guests have noted the property is located a little further from the city center than they expected, it is nevertheless a great central location for visits to Swindon. Overall, the location and facilities of this hotel seem to be a big hit with guests.

Breakfast
Guest reviews of the breakfast at Holiday Inn Swindon by IHG, were a mix of positive and negative comments. While some guests appreciated the wide variety and quality of options available, others were not too impressed by the value for money. Several guests mentioned the poor quality of orange juice and coffee, while others wished for more vegetarian options. However, there were plenty of positive reviews that praised the delicious breakfast, particularly the full English breakfast with black pudding and poached eggs. The dining room was large and clean and many guests found the breakfast to be a good start for their day. Overall, the quality and variety of breakfast at this hotel seemed to be a hit or a miss depending on individual expectations, taste and budget.

Dinner
The Holiday Inn Swindon by IHG offers fantastic facilities and great service in a convenient location. Many guests rave about the excellent dinner they had in the comfortable TV lounge with some specifically praising the dinner bed and breakfast package as great value for money. However, others warn that the evening meals can be quite expensive and some guests have had bad experiences with the food - especially the greasy 'dirty burger'. The atmosphere in the restaurant can also be quite cold. Additionally, some guests have encountered issues with rooms not being as advertised or paying for a cheaper room than expected. Overall, while the food options may not be perfect for everyone, the Holiday Inn Swindon offers a convenient and comfortable stay with excellent amenities.

Rooms
The Holiday Inn Swindon by IHG, offers a range of basic yet comfortable rooms with clean and modern decor. While some guests noted small bathrooms and uncomfortable beds, others enjoyed spacious and well-equipped rooms with nice showers and comfortable furnishings. The cleanliness of the property was a highlight with many guests praising the super clean and well-maintained rooms. However, some complained about faulty or outdated amenities such as air conditioning, hair dryers and TVs. Overall, the hotel offers a cosy and comfortable environment with a convenient location and free parking outside.

Beds
The beds at Holiday Inn Swindon have received mixed reviews from guests. Some found the beds uncomfortable and hard, causing backaches, while others praised the comfort and how cozy they were. The bed size was adequate for some but small for others. A few guests had issues with bed mites, causing them restless nights. There were complaints about the pillows being cheap and thin, but overall, the majority agreed that the beds were comfortable.

Cleanliness
Guests consistently praise the cleanliness of Holiday Inn Swindon by IHG with words such as "clean," "very clean," and "clean facilities" frequently appearing in reviews. The hotel's prime location close to the motorway is an added bonus, making it a convenient and clean stopover for travellers. Some guests note that the rooms are on the smaller side, but appreciate that they are nonetheless very clean and comfortable. Unfortunately, some reviewers report issues with cleanliness, calling the hotel "dirty" and citing instances of uncleanliness in common areas and even the toilets. Overall, the hotel offers clean and well-appointed rooms with staff that are friendly and dedicated to maintaining high standards of hygiene.

Staff
The staff at Holiday Inn Swindon by IHG, have received an abundance of positive feedback from guests. Words commonly used to describe the team include friendly, welcoming, helpful and lovely. Guests have commended staff for their excellent customer service, particularly towards children. Many have highlighted individual staff members for their exceptional service, such as Marcus who managed to sort out an early check-in request. Others have praised the efficiency and hard work displayed by the team. Overall, guests feel well looked after by the accommodating and super friendly staff, who make sure they are happy and remember them on their return visits.

Spa
Despite some mixed reviews, the Holiday Inn Swindon offers a decent spa and health club for guests to enjoy during their stay. While some comment that the swimming pool is small and often overcrowded with swimming lessons for children, others praise the pool and jacuzzi as excellent amenities to have available. Visitors also appreciate the sauna and gym, providing an array of fitness options during their stay. Despite some complaints that the spa was broken or unreliable, most guests found it clean and enjoyable. The location of the hotel was also a highlight with easy access to the spa and other facilities. Overall, the health club and spa at the Holiday Inn Swindon provide a nice addition to their comfortable and convenient accommodations.

Family
Families looking for a budget-friendly hotel with activities for kids will love Holiday Inn Swindon by IHG. The customer service levels towards children are excellent with little ones being treated like VIPs! The hotel offers small family rooms and is a great place for a family getaway with kids. The swimming pool is perfect for keeping the kids entertained. While the double sofa bed was not ideal for teenage boys and girls, the hotel overall offers good value for a short family stay. Families stopping over or visiting relatives will find it a convenient location. The hotel staff even go the extra mile by giving the children water and candies. Kids love the free breakfast and the hotel offers a good outdoor space for dog walking. The only downside is that there are no extra blankets for the kids in the room if the booking was made for two adults and one child. Overall, Holiday Inn Swindon by IHG is an excellent choice for a budget-friendly family vacation.

3 Star
Holiday Inn Swindon by IHG, has received mixed reviews from guests regarding its three-star rating, facilities and services. While some guests found the hotel to be a bit underwhelming and tired looking, others valued its good value for money. The rooms were described as basic but comfortable and some guests found the hotel to be very clean. However, there were complaints about the shabby, dated and cold dining room. Outside of the reception area, some guests found the hotel to be very shabby and more like a hostel. Despite its flaws, some guests found the hotel to be decent and good value for money, especially due to its location close to the M4. However, others were disappointed and wouldn't stay again and recommended looking for something similar before committing to this tired and basic hotel.


No, Holiday Inn Swindon by IHG doesn't have any pool.

Yes, a spa is available at Holiday Inn Swindon by IHG.

Yes, Holiday Inn Swindon by IHG welcomes dogs.

No, parking facilities aren't available at Holiday Inn Swindon by IHG.

Yes, Holiday Inn Swindon by IHG has a gym.

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