Holiday Inn Express Swindon City Centre by IHG
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Summary of reviewsHoliday Inn Express Swindon City Centre by IHG, is highly lauded for its strategic central location, which is convenient for accessing Swindon's town center, train and bus stations. The hotel's central positioning makes it ideal for travelers seeking easy access to local amenities and transportation links. Although some guests raised concerns about nighttime noise and safety in the surrounding area, the hotel's proximity to the town center and the availability of nearby parking options add to its appeal.
Breakfast at the hotel receives positive feedback for its ample selection with guests enjoying a range of options including yoghurts, cereals, cooked breakfast items and pastries. The helpfulness of the staff and early breakfast start time are also appreciated. Nonetheless, there are suggestions for improving the variety and layout of the breakfast area, as it can become chaotic and crowded at times.
The rooms at Holiday Inn Express Swindon City Centre are generally praised for their cleanliness, modern furnishings and comfort. Guests enjoy the spaciousness, comfortable beds and powerful showers in well-maintained rooms. However, there are occasional complaints about room size, cleanliness issues and the condition of some room facilities. Despite this, the staff's prompt response to room cleanliness concerns and the daily housekeeping are positively noted.
The hotel's overall cleanliness extends to its public areas and the foyer, which are kept tidy and presentable. Daily room cleaning services contribute to a consistently clean environment, despite some reported lapses in thoroughness. The hardworking and welcoming staff help maintain a pleasant atmosphere, enhancing the overall guest experience.
The staff at Holiday Inn Express Swindon City Centre are frequently commended for their friendliness, helpfulness and professionalism. Specific team members receive special mentions for their exceptional service. Although there can be staff shortages at times, the team manages to provide a high standard of service, leaving a lasting positive impression on guests.
Parking at the hotel receives mixed feedback. While the absence of on-site parking is inconvenient for some, nearby public and train station car parks are available. Guests appreciate the assistance provided by the reception staff in navigating parking issues, though more clarity and ease in the parking process would be beneficial.
For families, the hotel offers a welcoming environment with accommodating staff and suitable room preparations for young children. However, family rooms can be small and sofa beds uncomfortable. The unreliable lifts and lack of in-room dining options can pose challenges for families, though the staff's hospitality helps mitigate these issues.
Guest opinions on the beds are varied; many find them comfortable with a choice of pillow firmness, while others report discomfort due to poor mattress quality and issues with sofa beds.
Overall, Holiday Inn Express Swindon City Centre provides a clean, comfortable and conveniently located accommodation option. The hotel offers excellent value for money, making it a recommended choice for travelers seeking affordability, convenience and a warm, welcoming atmosphere.
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Breakfast at the hotel receives positive feedback for its ample selection with guests enjoying a range of options including yoghurts, cereals, cooked breakfast items and pastries. The helpfulness of the staff and early breakfast start time are also appreciated. Nonetheless, there are suggestions for improving the variety and layout of the breakfast area, as it can become chaotic and crowded at times.
The rooms at Holiday Inn Express Swindon City Centre are generally praised for their cleanliness, modern furnishings and comfort. Guests enjoy the spaciousness, comfortable beds and powerful showers in well-maintained rooms. However, there are occasional complaints about room size, cleanliness issues and the condition of some room facilities. Despite this, the staff's prompt response to room cleanliness concerns and the daily housekeeping are positively noted.
The hotel's overall cleanliness extends to its public areas and the foyer, which are kept tidy and presentable. Daily room cleaning services contribute to a consistently clean environment, despite some reported lapses in thoroughness. The hardworking and welcoming staff help maintain a pleasant atmosphere, enhancing the overall guest experience.
The staff at Holiday Inn Express Swindon City Centre are frequently commended for their friendliness, helpfulness and professionalism. Specific team members receive special mentions for their exceptional service. Although there can be staff shortages at times, the team manages to provide a high standard of service, leaving a lasting positive impression on guests.
Parking at the hotel receives mixed feedback. While the absence of on-site parking is inconvenient for some, nearby public and train station car parks are available. Guests appreciate the assistance provided by the reception staff in navigating parking issues, though more clarity and ease in the parking process would be beneficial.
For families, the hotel offers a welcoming environment with accommodating staff and suitable room preparations for young children. However, family rooms can be small and sofa beds uncomfortable. The unreliable lifts and lack of in-room dining options can pose challenges for families, though the staff's hospitality helps mitigate these issues.
Guest opinions on the beds are varied; many find them comfortable with a choice of pillow firmness, while others report discomfort due to poor mattress quality and issues with sofa beds.
Overall, Holiday Inn Express Swindon City Centre provides a clean, comfortable and conveniently located accommodation option. The hotel offers excellent value for money, making it a recommended choice for travelers seeking affordability, convenience and a warm, welcoming atmosphere.
Hotel with Parking
This hotel provides parking for guests. It is centrally located, offering easy access to city center attractions.
3-Star Hotel
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Family Friendly Hotel
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Business Hotel
Guest Reviews
The Holiday Inn Express Swindon City Centre by IHG, is praised for its advantageous location. Guests frequently highlight its central positioning, making it convenient for accessing Swindon's town center and its various amenities. The hotel is within a short walking distance of both the train and bus stations, about 5-10 minutes on foot, which enhances its accessibility for travelers. Reviewers appreciate the proximity to the local town and mention that parking nearby adds to the convenience.
The area is described as being very central, which is beneficial for those wanting to stay within the city. The hotel itself is noted for its clean, tidy rooms and the friendly and accommodating staff that contribute to a welcoming stay. However, some guests did note concerns about the safety of the area around the hotel and mentioned that it can be noisy at night due to its town center location. Despite these mentions, the general consensus is that the location offers good value for money and is ideal for those visiting and needing easy access to the city's amenities and transport links.
The breakfast experience at Holiday Inn Express Swindon City Centre by IHG, receives generally positive remarks from guests with a few mentions of areas that could be improved. Most guests appreciate the good, ample and generous selection of breakfast food, highlighting that there are plenty of choices ranging from yoghurts, cereals and cooked breakfast options to fruit, pastries and cakes. The breakfast was described as lovely, delicious and even exceptional by several reviewers. The early start time and helpful staff also earned commendations.
However, some guests noted that the breakfast layout could be chaotic and the breakfast area itself was mentioned as being too small to comfortably accommodate all guests. A few guests expressed that the breakfast could benefit from more variety, citing the absence of items such as fried eggs, hash browns and mushrooms. Issues such as quickly depleting food items and a malfunctioning toaster were also pointed out. Overall, while the breakfast is seen as a valuable and enjoyable part of the stay, there are suggestions for improvement, particularly in variety and area management.
Holiday Inn Express Swindon City Centre offers a mix of room experiences for its guests. Many praise the rooms for being clean, tidy and well-maintained. A substantial number of reviews highlight the comfort of the rooms with clean and modern furnishings, comfortable beds and good, powerful showers. Some rooms are large and spacious, including notable mentions of particularly big rooms that offer plenty of space and comfort.
However, there are areas for improvement. Several guests found some rooms to be small and cramped, especially for larger groups. There are mentions of rooms with unpleasant smells, such as dampness or stale smoke and complaints about the condition of room facilities, describing them as tired or even poorly maintained. Some reviews also note issues with cleanliness, like finding hair from previous guests or complaints about the bathroom's cleanliness.
Despite these mixed experiences, overall comments often reflect that rooms meet expectations for a clean, comfortable stay, offering a cosy environment. The staff's quick response to room cleanliness and daily housekeeping services are also positively noted. Some rooms have also been praised for their efficiency and convenient amenities such as air conditioning.
Holiday Inn Express Swindon City Centre by IHG, has received mixed reviews regarding their bedding. Many guests found the beds to be comfortable, often praising them as comfy, lovely or even super comfy, often highlighting the choice of soft or firm pillows. Several reviews mentioned a very large and comfortable bed contributing to a good night's sleep. However, some guests reported issues with their mattresses, describing them as sloped, providing poor support or having poking springs. There were notable complaints about the sofa beds with some guests finding them extremely uncomfortable and even unclean. The quality and comfort of bedding seem to vary with some guests experiencing discomfort while others enjoyed an excellent sleep experience.
Holiday Inn Express Swindon City Centre by IHG, receives praise for its cleanliness from many guests. Reviews frequently highlight that rooms are generally clean, comfortable and well-maintained. The hotel's facilities, including public areas and the foyer, are also noted for being tidy and presentable. Guests appreciate the daily room cleaning service, which ensures fresh towels and maintains a clean environment throughout their stay.
However, there are areas in need of improvement. Some guests reported issues with cleanliness in the bathrooms and occasional lapses in the thoroughness of room cleaning. Instances of broken lifts and a dull-looking staircase were also mentioned, impacting the overall experience for some visitors. Despite these issues, the welcoming and hardworking staff contribute positively to the hotel's overall atmosphere. The hotel's central location near the high street adds convenience, making it easy for guests to access shops and restaurants. Overall, the hotel maintains a strong standard of cleanliness, which is frequently affirmed by guests.
Holiday Inn Express Swindon City Centre by IHG, is highly praised for its outstanding staff. Visitors frequently describe the team as very helpful, friendly and accommodating. Guests consistently note their positive interactions with specific mentions of the staff's well-intentioned and cooperative nature. There are particular highlights, such as Darriel at the front desk, Peter and Sue, who received special commendations for their exceptional service. The reception staff are often recognized for being amazing and many guests feel that they deserve raises for their efforts.
Despite generally high ratings, the hotel occasionally faces staff shortages with only two people at the check-in counter at times. However, this does not seem to detract significantly from the overall positive experience, as the staff present manage to remain professional, courteous and on their toes. Their hospitality and friendliness leave a lasting impression, making guests feel welcome throughout their stay.
Overall, the staff at Holiday Inn Express Swindon City Centre manage to balance multiple duties effectively, maintaining a high standard of customer service that greatly contributes to a pleasant and memorable visit.
Holiday Inn Express Swindon City Centre by IHG, often receives mixed feedback about its parking situation. Many guests find the absence of on-site parking to be inconvenient. The hotel does not have its own parking lot and the closest options are a public car park and a train station car park, both located a few minutes away. While some visitors manage to find nearby spaces and note that the car parks are not far, others report difficulties such as full car parks, complicated payment processes and unclear parking information provided by the hotel. Despite these challenges, the hotel's reception staff are frequently praised for their assistance and efforts to help guests with parking issues.
Holiday Inn Express Swindon City Centre has received mixed reviews regarding its suitability for families with children, but several positive aspects make it worth considering. The staff are particularly praised for their exceptional hospitality, being welcoming and accommodating, especially towards families arriving late and needing urgent accommodation. Families with young children noted that the rooms were prepped well and that staff members were helpful, even assisting with small issues like a malfunctioning toaster.
However, there are some challenges to be aware of. The family rooms, available with a double bed and a sofa bed, are noted to be small and the sofa beds not the most comfortable. The hotel's lifts appear to be unreliable at times, which can make accessing rooms on higher floors a tiring experience, especially for those with young children or heavy luggage. Additionally, the lack of in-room dining options during the day means families might need to venture out for meals, which could be inconvenient.
Despite these drawbacks, many families appreciated the overall experience, highlighting the convenience and warmth of the hotel staff. For a family looking for a welcoming environment in Swindon City Centre, this hotel offers a suitable option, provided some compromises are acceptable.
Holiday Inn Express Swindon City Centre provides a convenient location near Swindon rail station, making it an ideal choice for travelers. Guests consistently highlight the hotel's clean and comfortable accommodations, which contribute to an overall enjoyable stay. The hotel offers excellent value for money, ensuring that comfort and quality do not come at a high price. Visitors often express satisfaction, recommending the hotel for both its convenience and affordability.
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Location
The area is described as being very central, which is beneficial for those wanting to stay within the city. The hotel itself is noted for its clean, tidy rooms and the friendly and accommodating staff that contribute to a welcoming stay. However, some guests did note concerns about the safety of the area around the hotel and mentioned that it can be noisy at night due to its town center location. Despite these mentions, the general consensus is that the location offers good value for money and is ideal for those visiting and needing easy access to the city's amenities and transport links.
Breakfast
However, some guests noted that the breakfast layout could be chaotic and the breakfast area itself was mentioned as being too small to comfortably accommodate all guests. A few guests expressed that the breakfast could benefit from more variety, citing the absence of items such as fried eggs, hash browns and mushrooms. Issues such as quickly depleting food items and a malfunctioning toaster were also pointed out. Overall, while the breakfast is seen as a valuable and enjoyable part of the stay, there are suggestions for improvement, particularly in variety and area management.
Rooms
However, there are areas for improvement. Several guests found some rooms to be small and cramped, especially for larger groups. There are mentions of rooms with unpleasant smells, such as dampness or stale smoke and complaints about the condition of room facilities, describing them as tired or even poorly maintained. Some reviews also note issues with cleanliness, like finding hair from previous guests or complaints about the bathroom's cleanliness.
Despite these mixed experiences, overall comments often reflect that rooms meet expectations for a clean, comfortable stay, offering a cosy environment. The staff's quick response to room cleanliness and daily housekeeping services are also positively noted. Some rooms have also been praised for their efficiency and convenient amenities such as air conditioning.
Beds
Cleanliness
However, there are areas in need of improvement. Some guests reported issues with cleanliness in the bathrooms and occasional lapses in the thoroughness of room cleaning. Instances of broken lifts and a dull-looking staircase were also mentioned, impacting the overall experience for some visitors. Despite these issues, the welcoming and hardworking staff contribute positively to the hotel's overall atmosphere. The hotel's central location near the high street adds convenience, making it easy for guests to access shops and restaurants. Overall, the hotel maintains a strong standard of cleanliness, which is frequently affirmed by guests.
Staff
Despite generally high ratings, the hotel occasionally faces staff shortages with only two people at the check-in counter at times. However, this does not seem to detract significantly from the overall positive experience, as the staff present manage to remain professional, courteous and on their toes. Their hospitality and friendliness leave a lasting impression, making guests feel welcome throughout their stay.
Overall, the staff at Holiday Inn Express Swindon City Centre manage to balance multiple duties effectively, maintaining a high standard of customer service that greatly contributes to a pleasant and memorable visit.
Parking
Family
However, there are some challenges to be aware of. The family rooms, available with a double bed and a sofa bed, are noted to be small and the sofa beds not the most comfortable. The hotel's lifts appear to be unreliable at times, which can make accessing rooms on higher floors a tiring experience, especially for those with young children or heavy luggage. Additionally, the lack of in-room dining options during the day means families might need to venture out for meals, which could be inconvenient.
Despite these drawbacks, many families appreciated the overall experience, highlighting the convenience and warmth of the hotel staff. For a family looking for a welcoming environment in Swindon City Centre, this hotel offers a suitable option, provided some compromises are acceptable.
3 Star
No, Holiday Inn Express Swindon City Centre by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Swindon City Centre by IHG.
No, Holiday Inn Express Swindon City Centre by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Swindon City Centre by IHG.
No, Holiday Inn Express Swindon City Centre by IHG doesn't have a gym.
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