Accessible Hotel
Summary of reviews related to the 'Accessible' categoryMarsham Court Hotel may not be the best option for guests with mobility problems as some rooms require climbing lots of stairs and don't have direct lift access. The lift available is said to be tiny and difficult to use and the wheelchair/buggy lift at the front entrance is also not easy to operate. However, the hotel does offer accessible facilities for disabled guests, including a sensory room and some guests did not mention any issues with accessibility during their stay. Guests who require a cooler room temperature may want to note that some rooms have no way to turn off the bathroom radiator, which may make them uncomfortably hot.
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To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
Are there designated parking spaces for people with disabilities? Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle? No
Are assistance/guide dogs allowed in the hotel/accommodation? Yes
In the rooms, is there a level-access (roll-in) shower? Yes, in certain rooms
In the rooms, does the toilet have support handrails? Yes, in all rooms
Are wheelchairs offered to guests who do not come with their own? Νο
Is there anything that you would like to highlight, add or clarify?
This Autumn we are installing a Changing Places facility and sensory room making us the first hotel in the UK to provide these facilities for disabled guests. Staff will be receiving disability awareness training. A wheelchair-accessible lift is also being installed at the front of the building. We an official training centre for CHI Training (Classroom in the Heart of Industry) which supports kids aged 16-18 with learning differences to gain a recognized qualification in the hospitality and retail industries. Interconnecting rooms are available for guests traveling with a carer or companion. 2 Bedrooms will have hoists fitted to aid disabled guests.
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