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Summary of reviewsHoliday Inn Express & Suites - Sturbridge by IHG is celebrated for its strategic location, excellent amenities, and superior service, making it an ideal choice for travelers in the area. The hotel's convenient positioning just off Route 84 and close to Route 90 allows easy access to major highways, enhancing its appeal for interstate travelers. Guests appreciate its proximity to local attractions like Old Sturbridge Village and the Brimfield antique shows, as well as various dining options nearby. Despite being located near main roads, the hotel maintains a quiet and clean environment, offering spacious rooms designed for comfort.
The complimentary breakfast at the hotel consistently receives glowing reviews for its quality and variety. Guests enjoy a range of options, including both hot and cold items like scrambled eggs, vegetarian omelets, and fresh fruit. The breakfast area is well-maintained, with attentive staff ensuring a pleasant dining experience.
Accommodations at the hotel are frequently praised for their spaciousness, modern amenities, and cleanliness. The rooms are designed to provide a restful retreat with comfortable beds, fluffy pillows, and dreamy bedding. Acoustic insulation adds to the tranquility, ensuring a peaceful stay. The hotel's recent renovations contribute to its bright, upscale appearance, making it both inviting and practical.
The exceptional cleanliness of the hotel is consistently highlighted by guests. From the immaculate lobby to the spotless rooms, the attention to detail reflects a commitment to high standards. The modern and non-smoking facilities provide a comfortable and serene environment for all visitors.
The staff at Holiday Inn Express & Suites - Sturbridge by IHG are recognized for their friendliness and professionalism. Guests commend their accommodating nature, quick responsiveness, and warm interactions, which enhance the overall guest experience. From the front desk to housekeeping, the team's dedication ensures a welcoming atmosphere.
While the fitness amenities receive mixed feedback, with some guests noting inconsistencies in availability, the gym itself is modern and well-equipped. However, the frequent closures of the saltwater pool for maintenance can be a drawback for some visitors.
Overall, Holiday Inn Express & Suites - Sturbridge by IHG offers a commendable guest experience with its excellent location, comfortable accommodations, and outstanding service, making it a preferred option for those visiting the Sturbridge area.
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