Norton Park Hotel, Spa & Manor House - Winchester
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Summary of reviewsThe Norton Park Hotel, Spa & Manor House in Winchester is a beautiful country house hotel set in extensive grounds surrounded by woodland and fields, making it an ideal spot for a peaceful and quiet stay away from the city. While guests had mixed experiences with breakfast and dinner, the hotel's spa facilities were highly recommended and the beds were described as extremely comfortable. The staff received mixed reviews, but many guests found them to be friendly and helpful. The hotel is also dog-friendly with designated dog rooms available and plenty of options for walks around the hotel. However, some guests noted that the hotel could improve its accessibility for guests with disabilities. Overall, the Norton Park Hotel is a good place to stay, although some guests felt it fell short of its four-star billing.
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At Norton Park Hotel Spa in Hampshire, guests can rest, relax, and re-energize amidst tranquil surroundings. The purpose-built spa offers a range of rejuvenating experiences, run by a team of expert therapists who strive to help guests switch off and leave feeling refreshed. In addition to therapeutic treatments, the spa features an indoor heated pool, a sauna and steam room, and a dedicated relaxation lounge, where guests can lay back on heated loungers and unwind. Norton Park Hotel Spa is proud to partner with ELEMIS, one of the UK's leading body and skincare brands, offering their indulgent products as part of the spa experience. The spa also offers specialist massages and facials for those who have been affected by cancer. With eight spa treatment rooms and a range of options including facials, body treatments, signature rituals, lashes and brows, nail treatments and waxing, guests can let their stress melt away and find a moment of peace and tranquility. Spa breaks and days are also available at Norton Park Hotel Spa, offering guests the perfect opportunity to pamper themselves and get the rest and relaxation they need.
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About Norton Park Hotel, Spa & Manor House - Winchester
Guest Reviews
The Norton Park Hotel, Spa & Manor House in Winchester boasts a beautiful location set in extensive grounds surrounded by woodland and fields. It's an ideal spot away from the hustle and bustle of the city, offering peace and quiet in the countryside. The hotel's surroundings are perfect for a stroll in the beautiful parkland, while the restaurant offers lovely views of the greenery. The country setting of the hotel is fantastic and suited visitors' needs whether attending a wedding locally, visiting family or for business purposes. The location of the hotel is great for those who want to explore Winchester and it's conveniently positioned near Car Fest. Despite a few negative comments, guests generally agreed that the Norton Park Hotel's location is lovely, making for a great stay.
Guests have had mixed experiences with breakfast at Norton Park Hotel, Spa & Manor House in Winchester. Some have described the breakfast as excellent, fabulous, amazing, wonderful and with a great buffet selection. However, others were disappointed with the basic self-service breakfast, the lack of vegetarian and gluten-free options and the food being poor and a shambles. The croissants were described as dry and stale and some guests had issues with items not being topped up quickly enough or the layout being bad. The dining room was poorly run with long queues for fried eggs and only one working coffee machine for self-service tea. Despite these issues, some guests enjoyed the breakfast with a wide variety of hot and cold options, good quality food and a cosy and welcoming atmosphere.
Guests have mixed reviews about the dinner at Norton Park Hotel, Spa & Manor House in Winchester. While some describe the food as delicious and thoroughly enjoyed their dinner and breakfast, others were disappointed with the limited menu options and poor quality food. Many guests complained about the slow and poor service in the bar restaurant and the main restaurant. Some guests had to send their meals back as they were either cold or dry and some dishes were not up to standard. Vegetarian options were limited and some guests found the food expensive with meagre portions. Some guests were dissatisfied with the food selection and presentation at breakfast. Overall, guests were disappointed with the quality and standard of the evening meals and bar food and many found the food to be below average.
The Norton Park Hotel, Spa & Manor House in Winchester boasts spacious, clean and well-maintained rooms. Some guests noted that the Deluxe Doubles were located at the most distant part of the hotel, but overall, the rooms were comfortable and of good size with clean ensuites. While some guests reported the lack of bottled water, dressing gowns and biscuits in their rooms, they also praised the modern and comfortable facilities both in the bedrooms and around the hotel. Some rooms showed signs of wear and tear, but the overall quality of the furnishings and decor were beautiful. The hotel offered comfortable and spotless rooms, although some guests found their rooms to be a soulless room far from the facilities. Complaints about the rooms included dustiness, cobwebs and a lack of cleanliness in the bathroom. Still, most guests reported good quality linen, comfy beds and a great shower. Overall, the rooms were clean and tidy with a few exceptions and the facilities in the hotel were very good. The location of the bedrooms down many corridors and linking tunnels was a bit complicated for some guests, but they still enjoyed the setting of the amazing, historic building.
The beds at the Norton Park Hotel, Spa & Manor House in Winchester have left a great impression on guests. Many have described them as extremely comfortable and have even compared them to their own beds at home. The rooms themselves are also comfortable and spacious with spotless cleanliness being noted. Guests have complimented the hotel's spa and pool facilities as well as the great showers. All in all, the Norton Park Hotel provides a perfect location for a comfortable stay with nice, comfy beds that are sure to help you have a great night's sleep.
Some guests raved about the cleanliness of Norton Park Hotel, Spa & Manor House in Winchester, describing it as "clean and fresh looking", "super clean" and "neat and tidy". However, a number of reviews expressed concerns about the cleanliness of certain areas, including the spa facilities, changing rooms and showers, as well as a lack of attention to cleaning schedules leading to dust, mould and cobwebs. Some guests reported dirty or dusty rooms, carpets and bathrooms and even black mould on tiles. One guest described breakfast as poor with cold and stale food and others noted that toiletries were not replenished and towels were missing. While some guests found the rooms comfortable and overall welcoming, others felt they required updating and a more thorough cleaning.
The staff at Norton Park Hotel, Spa & Manor House in Winchester have received mixed reviews from guests. While some guests have described the staff as very happy, friendly, helpful, attentive and polite, others have experienced rude and untrained staff. However, many guests appreciated the staff's effort to make their stay enjoyable with some describing their customer service as exceptional. Reception staff have been praised for being lovely and helpful, while bar staff have been described as friendly and good at directing food servers. Some guests have mentioned that the waiting staff were slow and confused about customers' orders, while others have described them as lovely and attentive. However, staff at both the restaurant and bar have been criticized for their untidy dress code. Overall, while some guests have experienced poor service, many have found the staff to be friendly, helpful and professional.
The Norton Park Hotel, Spa & Manor House in Winchester is highly recommended for those looking for a relaxing spa break. Guests had nothing but great things to say about the spa facilities which include a lovely pool and sauna area. The facilities were always clean and well maintained and the spa staff were lovely and very helpful. Guests who used the spa treatments had no complaints and gave great feedback. However, some guests did mention that the spa changing rooms and classic rooms could use some updating. Prices for spa treatments were mentioned but not elaborated on. The pool and spa area were lovely, though some wished there was a jacuzzi. Overall, the Norton Park Hotel offers a great country house spa hotel experience perfect for a relaxed getaway.
The Norton Park Hotel, Spa & Manor House in Winchester has a great indoor swimming pool that is sure to give you an enjoyable experience during your stay. Though a few guests have mentioned that the pool was cold, the majority of reviews found the pool to be lovely and enjoyable. Some guests even commented on the pool's size, saying that it was great for a hotel. The spa facilities near the pool were also praised by visitors. Unfortunately, some guests reported that there was no room to sit by the pool, while others reported that the changing and sauna areas were not particularly clean. Despite these minor complaints, most guests enjoyed their time in the pool and appreciated the free towels. However, one guest had a negative experience when a random woman complained and scowled at them for using the pool, which was disappointing and upsetting. All in all, the pool is a real bonus at Norton Park Hotel, Spa & Manor House in Winchester and guests are sure to enjoy being able to swim during their stay.
The Norton Park Hotel, Spa & Manor House in Winchester is an ideal location for families looking for a convenient weekend getaway. With a great base for country walks and plenty of space to sit outside during the hot weather, it's perfect for families looking to enjoy the outdoors. Although the kids swim is limited to ages 4-6, guests noted that the hotel offers a range of activities and the staff are excellent and helpful. However, some guests found the swarm or screeching kids to be disruptive. For those attending weddings or parties nearby, the large hotel is a handy one-night stay option, but guests noted that there weren't many food options available. Despite a few issues with room accommodations, overall the Norton Park Hotel, Spa & Manor House offers an enjoyable and convenient weekend retreat for families and friends.
Despite some negative comments about cleanliness and the hotel's status as a four-star establishment, Norton Park Hotel, Spa & Manor House in Winchester is generally viewed as a very good place to stay. While some guests felt it fell short of its four-star billing, others praised its modern building and clean communal areas. One guest recommended paying extra for a superior room, which was lovely. However, one downside of the sprawling hotel is that it can be easy to get lost, as it is a bit like a maze. One area where Norton Park could improve is the breakfast, which did not have as many options for vegetarians or those with dietary restrictions. That being said, there were no major complaints and the hotel overall was a great place to stay.
Norton Park Hotel, Spa & Manor House is a beautiful hotel, but unfortunately, some little details need more attention to make a big difference. While they are accommodating to dogs, guests with disabilities may struggle with certain aspects of the hotel. Although the disabled room was satisfactory, there was no disabled toilet in the restaurant and it was a massive walk to the room, which is not ideal for guests with mobility issues. Additionally, breakfast and the walk to the car were both far away, making it challenging for those with disabilities. There was also a slight lack of attention to detail and some guests who requested ground floor rooms still had to walk a significant distance from reception. Overall, beautiful hotel, but more can be done to improve accessibility for guests with disabilities.
The Norton Park Hotel, Spa & Manor House in Winchester is a friendly and comfortable hotel that is perfect for those traveling with their furry friends. Although there were some instances of barking and whining from other dogs in adjacent rooms, the staff were helpful and willing to consider guests' needs including their dog's needs. The hotel is dog friendly with designated dog rooms available and guests are able to take their dogs into the bar. It's also a great location to stay as there are plenty of options for walks around and outside of the hotel. There were even photo opportunities with dogs being placed on chairs in the bar. Overall, I appreciated the hotel's dog friendly policies and will definitely bring my dog next time. Plus, there's plenty of parking available for guests.
Yes, Norton Park Hotel, Spa & Manor House - Winchester has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Norton Park Hotel, Spa & Manor House - Winchester.
Yes, Norton Park Hotel, Spa & Manor House - Winchester welcomes dogs.
No, parking facilities aren't available at Norton Park Hotel, Spa & Manor House - Winchester.
Yes, Norton Park Hotel, Spa & Manor House - Winchester has a gym.
