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Solent Hotel and Spa

Fareham , Rookery Avenue, Whiteley (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSolent Hotel and Spa is a well-located hotel with easy access to nearby family attractions, a shopping centre and green areas. While some guests found it hard to find a parking space and felt the hotel was a bit far from certain amenities and attractions, many agree that the location is excellent with local amenities, a beautiful setting and a local pub close by. The breakfast had mixed reviews with some finding it outstanding and amazing, while others had complaints about the selection or service. The dinner options also had mixed experiences with some enjoying delicious meals, while others found the food poor in both taste and presentation. The rooms are generally clean, tidy and comfortable with some being beautifully furnished and others requiring attention. The staff are a true asset to the establishment with countless reviews complimenting their friendly, professional and helpful nature. The spa facilities are good, but guests have to pay extra to use them. The pool facilities are a highlight with families appreciating the child-friendly environment and the large whirlpool. The parking situation is mixed with some pleased with the plentiful parking spaces available on the hotel grounds, while others found it difficult to find a spot during peak season. Solent Hotel and Spa is a beautiful, spacious and child-friendly hotel that is perfect for families with excellent family pool facilities and a good value children’s menu. The beds have received mixed reviews with some guests raving about the comfortable beds and smooth sheets, while others found the beds small, uncomfortable or sloped downwards. Overall, Solent Hotel and Spa is a great choice for those looking for a hotel with friendly and approachable staff who are eager to please.
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Hotel with Spa

Solent Hotel & Spa offers a tranquil escape for those seeking relaxation and rejuvenation. The spa is situated in a serene setting surrounded by lush woods and meadowland, providing the perfect backdrop for a spa day or break. The spa facilities include a sauna, a hot tub, a steam room and swimming pool, as well as a range of treatments designed to induce a sense of calm and well-being. Guests can choose from an array of treatments, including facials, body rituals and signature treatments, all of which are offered in partnership with Caudalie, a French skincare brand known for its natural and environmentally-friendly products. Solent Hotel & Spa also offers spa packages and an outdoor hot tub. Come immerse yourself in a world of relaxation and tranquility at the Solent Hotel & Spa.

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Room Types

Double Room These air-conditioned rooms feature free Wi-Fi, an en suite bathroom and a TV. A fridge with fresh milk and water is also provided. Please note, this room cannot accommodate an extra bed.

Twin Room These air-conditioned rooms feature free Wi-Fi, an en suite bathroom and a TV. A fridge with fresh milk and water is also provided. Please note, this room cannot accommodate an extra bed.

Superior Family Room These rooms have 1 double bed and either a set of bunk beds or a double sofa bed. The bunks beds/sofa bed are only suitable for 2 children under 12 years of age. Please specify the names and ages of your children at the time of booking and the hotel will include a small gift for them in the room. Please note, this room cannot accommodate an extra bed.

Junior Suite Junior Suite with double bed, and separate living area. The suite features bathrobes, free Wi-Fi, satellite TV with Sky sports, tea/coffee-making facilities.

Standard Double Room with Four Poster Bed This room has a TV with satellite channels and a refrigerator. Please note, this room cannot accommodate an extra bed.

Standard Double or Twin Room This twin/double room has a electric kettle, bathrobe and air conditioning. Please note, this room cannot accommodate an extra bed.

Family Suite Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a sofa. The unit has 2 beds.

Family Double Room Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a sofa. The unit has 1 bed.

About Solent Hotel and Spa

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Guest Reviews

7.8

Good

Location

The Solent Hotel and Spa is a well-located hotel, ideal for those looking for easy access to nearby family attractions, a shopping centre and green areas. Guests have noted that the location is great for those attending local weddings and for those working nearby. The hotel is just off the M27, giving easy access to Portsmouth and Southampton as well as surrounding areas. However, some guests found it hard to find a parking space and felt the hotel was a bit far from certain amenities and attractions. Despite this, many agree that the location is excellent with local amenities, a beautiful setting and a local pub close by.

Breakfast

The breakfast at Solent Hotel and Spa had some mixed reviews from guests. While some found it outstanding and amazing, others had complaints about the selection or service. A few guests noted that the breakfast was lovely, while others had to chase after missing items or wait over 55 minutes for their meal. A few guests thought the breakfast was overpriced with limited options, while others felt it was done to a high standard and delicious. Some recommended the continental breakfast, while others wished for a buffet-style service. Some guests had poor experiences with the vegetarian and vegan options and a few found hairs in their food. Despite some issues, guests did enjoy the breakfast overall and some praised the friendly table service and prompt room service. The hotel also provided a light breakfast option, but guests felt mixed about it. Some guests felt that the breakfast was too gourmet or not hot enough. Others compared it unfavorably to breakfasts they had at small B&Bs for a fraction of the price.

Dinner

Guests at Solent Hotel and Spa have had mixed experiences with the hotel's dining options. While some have enjoyed delicious meals, others have found the food poor in both taste and presentation. At breakfast, there were reports of wrong orders being brought out and strong vinegar flavours in the poached eggs. However, the restaurant staff are praised for providing excellent service. Some guests had an amazing meal and service, specifically mentioning Eleanor. It's worth noting that there were reports of attention to detail missing and general cleanliness being a concern. The Sunday lunch appears to be a standout, though some reports mention mixed up orders. Overall, while there were some reports of expensive pricing, the hotel offers both a restaurant and bar menu with some guests finding both options to offer good food.

Rooms

Solent Hotel and Spa offers a range of rooms with varied sizes, styles and amenities. While some of the rooms are beautifully furnished, some are outdated and require attention with bathrooms being poorly finished and stains on carpets. However, the rooms are generally clean, tidy and bed and pillows are said to be comfortable. The hotel also has family rooms, which are child-friendly, while bunk beds are available in some rooms. Some rooms have great spa pool and gym facilities and there are additional little touches like hair straightener trays. Communal areas may be tired, but rooms are generally spacious and cozy with some being decorated to a high spec. Air conditioning works well and mini fridges are provided in some rooms. While some rooms have great decor, others are cramped, small and in need of modernization. The hotel is appreciated for its atmosphere and friendly staff; however, it may be noisy when it comes to having thin walls.

Beds

The beds at Solent Hotel and Spa have received mixed reviews from guests. While some guests raved about the comfortable beds and smooth sheets, others found the beds small, uncomfortable, sloped downwards or backed onto the lift shaft. Parents of young children were concerned about the top bunk being loose and creaking constantly, while bunk beds were a bit scary for others. A few guests appreciated the attempt at a pillow menu, but most found the pillows either squashed to nothing or ranged in levels of discomfort. Despite the mixed opinions, the majority of guests found the rooms to be clean with lovely quality bedding and a nice touch of glass bottles to fill from water dispensers on each floor.

Cleanliness

Guests have overall positive comments on the cleanliness of Solent Hotel and Spa. Many of the reviews mention that the hotel and spa are very clean and well maintained. Guests also compliment the cleanliness of the rooms with some stating that they were spotless. The spa area is also frequently mentioned as being clean and enjoyable. However, a few guests suggest that the hotel could pay more attention to detail when it comes to cleanliness with some guests noting sticky tables and overflowing ashtrays. One reviewer was disappointed with the state of the bathroom, suggesting it "could have been a lot better." Another guest noted that there were some stains on the carpet and cobwebs. It seems some of the housekeeping staff may have missed some spots with a few guests noting that mugs weren't clean, there was dust and hair in the bottom of the fridge and a milk bottle wasn't clean or new. Overall, however, guests seem pleased with the cleanliness of the hotel and spa.

Staff

The staff at Solent Hotel and Spa are a true asset to the establishment with countless reviews complimenting their friendly, professional and helpful nature. Many guests have noted their experiences with staff, from the wonderful reception team to the efficient and respectful restaurant staff. Despite some isolated instances of poor staff management, the vast majority of guests have only positive things to say with many sharing anecdotes of staff going above and beyond to make their stay memorable. The young, energetic team are always on hand to help with staff available on every turn to provide guidance if needed. From the fast room service to the warm welcome at check-in, guests can rest easy knowing they are well taken care of by the lovely and knowledgeable staff. Overall, Solent Hotel and Spa is a great choice for those looking for a hotel with friendly and approachable staff who are eager to please.

Spa

The Solent Hotel and Spa offers good spa facilities, but guests have to pay extra to use them. The pool and associated facilities are excellent, especially the large whirlpool. The staff in the spa can be a tad snooty, but overall helpful. Most guests enjoyed the clean and relaxing spa area with some recommending it as one of the hotel's highlights. However, some mentioned that the spa can be overcrowded and there were children running around screaming during their visits, making it feel like a Center Parks rather than a spa hotel. While most guests found the spa and pool facilities well-maintained, some mentioned that the spa is too small for the size of the hotel. Although advertised as a spa hotel, it's a shame that guests have to pay extra to use the spa and that breakfast is not included unless booked directly. Despite some mixed reviews, the Solent Hotel and Spa offers lovely spa facilities for guests to unwind and relax.

Pool

The Solent Hotel and Spa pool facilities are a highlight according to a range of guest reviews. Families with children appreciate the child-friendly environment and the pool is a good size and kept clean. The temperature is pleasant and the large whirlpool is particularly enjoyable. However, guests are advised to check the cost of using the pool when making their booking as some were surprised to find it was an additional charge. Some guests were also disappointed with restricted pool access times for children and additional charges to use other facilities. Despite some negative comments about the pricing, the pool is a great hit with kids and parents alike.

Parking

Guests at the Solent Hotel and Spa have had mixed experiences with the parking situation. Some were pleased with the plentiful parking spaces available on the hotel grounds, while others found it difficult to find a spot during peak season. One guest even had their parking cancelled unexpectedly upon arrival. Overall, the hotel offers free parking, but it's best to arrive early or on a less busy day to ensure a stress-free experience.

Family

Solent Hotel and Spa is a beautiful, spacious and child-friendly hotel that is perfect for families. The hotel is located near family attractions and the staff is very accommodating, especially with breakfast for large parties. It's recommended to book a family room for extra space. Some family rooms come with bunk beds which are great for younger children. Although there were some issues with housekeeping, the staff was always quick to rectify the problem. The hotel also provides welcome gifts for kids including small robes and children’s packs which were a lovely touch. During family time, the swimming pool is great for kids to play in, but it can get very noisy which may be scary for babies. It's better to go during non-family times if you have a baby. The staff is friendly and welcoming to children and the child’s robe and welcome goodies went down a treat. The hotel organized a movie night for children which was a hit with both kids and adults. The Easter Egg competition was also a fun activity for children. The hotel has excellent family pool facilities and a good value children’s menu. The afternoon tea was lovely for both kids and adults. Although the family rooms were too small for some guests, it's overall a great family base for a lovely short relaxing break. The hotel is perfect for young children and teenagers with plenty of things to play with and explore. Although the inconsistencies in staff interactions with customers should be addressed, the staff is extremely child friendly and all children are made to feel welcome.

Yes, Solent Hotel and Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Solent Hotel and Spa.

No, Solent Hotel and Spa doesn't allow dogs.

Yes, parking facilities are available at Solent Hotel and Spa.

Yes, Solent Hotel and Spa has a gym.

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