ibis London Sutton Point
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Summary of reviewsThe Ibis London Sutton Point hotel garners considerable praise for its convenient and central location in Sutton, just minutes from Sutton Railway Station. Guests appreciate its proximity to shops, restaurants, pubs and cafes, making both local exploration and trips into central London smooth and efficient. Despite its central placement, the area remains quiet and pleasant, creating a comfortable stay for visitors.
The hotel's breakfast is frequently highlighted for its wide variety of choices, including both hot and cold dishes, which many guests found delicious and well-prepared. The attentive staff ensures the buffet is consistently refilled and several guests appreciate the good value and plentiful options provided.
However, the dinner experience receives mixed reviews. While some guests find the restaurant convenient and suitable for remote work, others criticize the limited menu options, delays and occasional quality issues. The restaurant's cleanliness and atmosphere also draw some negative comments. For those not dining at the hotel, numerous local restaurants are nearby, providing alternative options.
The hotel's rooms leave a positive impression with their modern, clean and spacious layouts. Guests often commend the immaculate conditions and comfortable beds with some rooms offering nice city views through floor-to-ceiling windows. While dim lighting and minimal storage space are noted as drawbacks, they do not significantly detract from the overall experience. Cleanliness throughout the property is consistently praised, contributing to a fresh and comfortable environment.
The staff at Ibis London Sutton Point are frequently commended for their friendliness and helpfulness with many guests highlighting the team's professionalism and attentiveness. Specific individuals are mentioned for their exceptional service, although there are occasional mentions of unhelpful staff.
The hotel's free wifi generally receives positive feedback for its fast and reliable connection, though some guests experience issues with signal and speed in certain rooms. Families find the hotel accommodating with tailored family amenities such as baby cots and comfortable family rooms. The comfortable and quality beds are another strong point, contributing to a restful stay for most guests.
Rated as a three-star hotel, Ibis London Sutton Point delivers a modest yet comfortable experience, meeting expectations for a budget hotel. The facilities are clean and modern and the breakfast and staff service contribute positively to the value for money.
Overall, Ibis London Sutton Point offers a convenient, clean and comfortable stay, particularly suited for business and leisure travelers looking for accessibility and good value in Sutton.
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The hotel's breakfast is frequently highlighted for its wide variety of choices, including both hot and cold dishes, which many guests found delicious and well-prepared. The attentive staff ensures the buffet is consistently refilled and several guests appreciate the good value and plentiful options provided.
However, the dinner experience receives mixed reviews. While some guests find the restaurant convenient and suitable for remote work, others criticize the limited menu options, delays and occasional quality issues. The restaurant's cleanliness and atmosphere also draw some negative comments. For those not dining at the hotel, numerous local restaurants are nearby, providing alternative options.
The hotel's rooms leave a positive impression with their modern, clean and spacious layouts. Guests often commend the immaculate conditions and comfortable beds with some rooms offering nice city views through floor-to-ceiling windows. While dim lighting and minimal storage space are noted as drawbacks, they do not significantly detract from the overall experience. Cleanliness throughout the property is consistently praised, contributing to a fresh and comfortable environment.
The staff at Ibis London Sutton Point are frequently commended for their friendliness and helpfulness with many guests highlighting the team's professionalism and attentiveness. Specific individuals are mentioned for their exceptional service, although there are occasional mentions of unhelpful staff.
The hotel's free wifi generally receives positive feedback for its fast and reliable connection, though some guests experience issues with signal and speed in certain rooms. Families find the hotel accommodating with tailored family amenities such as baby cots and comfortable family rooms. The comfortable and quality beds are another strong point, contributing to a restful stay for most guests.
Rated as a three-star hotel, Ibis London Sutton Point delivers a modest yet comfortable experience, meeting expectations for a budget hotel. The facilities are clean and modern and the breakfast and staff service contribute positively to the value for money.
Overall, Ibis London Sutton Point offers a convenient, clean and comfortable stay, particularly suited for business and leisure travelers looking for accessibility and good value in Sutton.
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
The Ibis London Sutton Point hotel is highly praised for its excellent location. Guests appreciate its central position in Sutton, just minutes from Sutton Railway Station, which makes it convenient for both local exploration and trips into central London. The hotel is ideally situated near numerous shops, restaurants, pubs and cafes, providing easy access to amenities and dining options.
The proximity to public transport, including bus and train stops, ensures smooth and efficient travel. The high street is just around the corner, offering a vibrant pedestrian zone with various shops and eateries. Despite its central location, the area remains relatively quiet and pleasant, contributing to a comfortable stay.
In addition to being close to public transportation, including direct links to central London, the hotel is convenient for business travelers and those visiting nearby areas like Epsom. Overall, the location of the Ibis London Sutton Point is consistently highlighted as a significant advantage, making it a favorable choice for both business and leisure travelers looking for accessibility and convenience.
The breakfast experience at ibis London Sutton Point offers a mix of impressions with guests highlighting both positive and negative aspects. On the brighter side, the breakfast buffet provides a wide variety of choices, including both hot and cold dishes, which many guests found delicious, well-cooked and consistently refilled by attentive staff. Words like excellent, great and superb frequently appear in the reviews with some guests describing the breakfast as delicious and looking forward to it each morning. Several guests appreciated the good value and plentiful options provided.
However, there are areas for improvement. Some guests noted that the breakfast was sometimes not hot enough with occasional issues of overcooked or bland food. The cost of breakfast also seemed high to some, not justifying the quality for a few reviewers. Additionally, a few guests expressed disappointment at the lack of fried eggs and found the overall variety to be lacking at times. Despite these criticisms, the recurring praise for the taste, variety and refilling process underscores that many guests have a satisfying breakfast experience.
The dinner experience at the ibis London Sutton Point hotel varies considerably among guests with some appreciating the amenities while others express significant disappointment. The restaurant, located on the first floor, often garners praise for being a nice and useful spot with several visitors noting its convenience and suitability for remote work. Despite praises for a good dinner and tasty food, many reviews highlight critical issues.
Guests frequently mention the limited menu options and unavailability of certain items, which can be frustrating, especially after a long day of travel. Some diners have faced delays with the restaurant not having food ready at advertised times and instances of no chef being available in the evening. The quality of the food also draws mixed responses with some expressing satisfaction, while others find it inedible, describing it as supermarket frozen meal quality or old-fashioned.
Particularly criticized are specific dishes like the fish and chips with reports of cold peas and fish from a frozen packet. The bar's operating hours also seem to be an issue with suggestions that it could open earlier than 5pm. Cleanliness and the lack of a welcoming atmosphere in the restaurant are other areas of concern raised by guests.
For those not inclined to dine at the hotel, the local area offers several restaurant options within walking distance and some guests have found excellent breakfast venues nearby. Overall, while the restaurant has potential and some positives, the inconsistency in food quality and service appears to be a significant drawback for many guests.
Ibis London Sutton Point leaves a positive impression with its modern, clean and spacious rooms. Many guests commend the cleanliness of the rooms, highlighting the immaculate conditions and frequent cleaning. The rooms are noted for their modern look, comfortable beds and spacious layouts with some boasting floor-to-ceiling windows that offer nice views of the city. The bathrooms are also frequently mentioned as being clean, spacious and functional.
Despite the overwhelmingly positive feedback, some criticisms include the dark lighting in certain rooms, which can make tasks like makeup or shaving difficult. A few guests mention the minimalistic and clinical design of the rooms, though they generally find them functional and efficient. Some rooms lacked amenities like mini-fridges, phones and adequate shelving for unpacking, but these issues did not seem to significantly detract from the overall experience.
Special mentions go to the hotel's quiet ambiance and comfortable beds, contributing to a restful stay. While some rooms required minor repairs and improvements, most guests seemed satisfied with the quality of accommodations for the price. The windows providing exceptional city views and the walk-in showers were particular highlights for many.
In summary, Ibis London Sutton Point offers a clean, modern and comfortable stay with spacious rooms well-suited for a peaceful city trip. Minor drawbacks such as dim lighting and minimal storage space are noted but do not overshadow the hotel's commendable standards in providing great value for its guests.
Visitors to the ibis London Sutton Point have predominantly praised the comfort and quality of the beds. Many have noted the beds and pillows as being very comfortable, contributing significantly to a restful stay. Guests frequently describe the beds as "fantastic," "amazing," and "extremely comfortable." The bedding overall also receives positive remarks with adjectives like "clean," "comfy," and "well sound-proofed" being used.
However, there were occasional negative comments. A few reviewers mentioned that the bedding was not clean or that the mattress was too soft, which disrupted their sleep. There were also mentions of a small bed being uncomfortable or the bed not having a mattress or sheet.
Despite these few criticisms, the majority of feedback highlights the beds as a strong point of the hotel, particularly noting their modern style and the overall comfort provided. Most guests seem to have had a very comfortable and enjoyable sleep experience at ibis London Sutton Point.
Nestled in a convenient location, ibis London Sutton Point has garnered praise for its impeccable cleanliness. The hotel's overall environment is frequently described as very clean, tidy and organized with many guests highlighting the spotless and fresh state of their rooms and bathrooms. The rooms are often referred to as clean and smart with an air of modernity and comfort that leaves a lasting impression. Several reviews emphasize the hotel's contemporary design, indicating that everything looks clean and polished.
Guests appreciate the exceptional cleanliness of the entire property, from the rooms to the common areas. The cleanliness extends to the amenities, ensuring a comfortable stay for visitors. The hotel itself is often mentioned as being new, thus contributing to its clean and fresh appearance. Furthermore, the cleaning staff's efforts are mostly well-received, contributing to the hotel’s reputation for maintaining high hygiene standards.
Though generally positive, there were a few isolated mentions of minor cleanliness issues such as occasional dust, hair or the absence of hand towels. Despite these rare instances, the vast majority of reviews reflect a high level of satisfaction with the cleanliness at ibis London Sutton Point. This emphasis on cleanliness combined with modern, spacious rooms makes it a desirable accommodation choice for travelers seeking a well-kept place to stay.
The staff at ibis London Sutton Point generally receive high praise for their friendliness and helpfulness. Visitors frequently commend the hotel's team for being welcoming, informative and hospitable. Many reviews highlight the exceptional hospitality and courtesy provided by the reception staff, noting their willingness to assist and accommodate guests' preferences. The check-in process is often described as smooth with staff members demonstrating professionalism and attentiveness.
Several individuals are mentioned by name, such as Mr. Azmaan Khan and security guard Ali, for their outstanding service and helpfulness. These positive interactions contribute significantly to the guests' satisfaction and overall experience at the hotel.
However, it’s worth noting that not all feedback is uniformly positive. There have been occasional mentions of staff being rude or unhelpful with specific criticism directed at some receptionists. Despite these isolated incidents, the overarching sentiment leans heavily toward a supportive and pleasant customer service experience, maintaining a friendly and helpful atmosphere that guests appreciate.
The wifi at ibis London Sutton Point generally receives positive feedback with guests highlighting its fast, consistent and reliable connection. Many appreciated the strong wifi signal and noted the convenience of having free access. However, some reviewers did experience issues such as weak signals, slow speeds and sporadic connectivity problems in certain rooms. Despite occasional drawbacks, guests were generally satisfied with the quality of the internet service provided.
'ibis London Sutton Point' offers a commendable environment tailored for families seeking a comfortable stay. Many reviewers found it to be family-friendly and praised the family amenities offered. The family rooms were particularly noted for their comfort, ensuring that children were well accommodated and enjoyed their stay. The hotel's environment supports a family-focused experience, making it an excellent choice for those traveling with kids.
The location was highlighted as ideal for family events, providing convenience and easy access to nearby attractions. Additional amenities such as baby cots were also appreciated by guests, contributing to the overall comfort of younger children. Adult and child-friendly options at the hotel were well received, underscoring its suitability for a multi-generational visit.
However, there were a few concerns regarding the availability of family rooms and the size of some rooms not being ideal for accommodating larger families. There was also an isolated inconvenience of noise disturbances affecting a young child. Despite these minor drawbacks, the majority of reviews underscore the hotel's commitment to creating a welcoming, enjoyable stay for families.
The ibis London Sutton Point delivers an experience consistent with its three-star rating. Guests describe the stay as modest yet comfortable, noting that it meets expectations for a budget hotel. Cleanliness and modernity in the facilities are marked positives with the rooms being highlighted as spotlessly clean, spacious and equipped with necessary amenities such as tea/coffee making facilities and hair dryers. Comfortable beds and amazing showers also receive praise.
The breakfast offered is well-regarded, adding to the perceived value for money. The staff receives commendations for being friendly and attentive, ensuring that any issues, such as TV malfunctions, are promptly addressed.
While there are occasional grievances concerning aspects like the quality of pillows and shampoo, the overall sentiment leans positive for short trips, making ibis London Sutton Point a cost-effective option for both leisure and business travelers.
'ibis London Sutton Point' proves to be a suitable choice for business travelers, particularly those needing to attend meetings or work commitments in Sutton. The hotel offers easy key collection and is commended for its convenient location, being just a half-hour train ride into central London. Guests highlight that the hotel is ideal for business trips, offering a perfect setting for an overnight stay related to work. In instances where room issues arose, they were promptly addressed by the hotel staff, ensuring a smooth and hassle-free experience for guests.
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Location
The proximity to public transport, including bus and train stops, ensures smooth and efficient travel. The high street is just around the corner, offering a vibrant pedestrian zone with various shops and eateries. Despite its central location, the area remains relatively quiet and pleasant, contributing to a comfortable stay.
In addition to being close to public transportation, including direct links to central London, the hotel is convenient for business travelers and those visiting nearby areas like Epsom. Overall, the location of the Ibis London Sutton Point is consistently highlighted as a significant advantage, making it a favorable choice for both business and leisure travelers looking for accessibility and convenience.
Breakfast
However, there are areas for improvement. Some guests noted that the breakfast was sometimes not hot enough with occasional issues of overcooked or bland food. The cost of breakfast also seemed high to some, not justifying the quality for a few reviewers. Additionally, a few guests expressed disappointment at the lack of fried eggs and found the overall variety to be lacking at times. Despite these criticisms, the recurring praise for the taste, variety and refilling process underscores that many guests have a satisfying breakfast experience.
Dinner
Guests frequently mention the limited menu options and unavailability of certain items, which can be frustrating, especially after a long day of travel. Some diners have faced delays with the restaurant not having food ready at advertised times and instances of no chef being available in the evening. The quality of the food also draws mixed responses with some expressing satisfaction, while others find it inedible, describing it as supermarket frozen meal quality or old-fashioned.
Particularly criticized are specific dishes like the fish and chips with reports of cold peas and fish from a frozen packet. The bar's operating hours also seem to be an issue with suggestions that it could open earlier than 5pm. Cleanliness and the lack of a welcoming atmosphere in the restaurant are other areas of concern raised by guests.
For those not inclined to dine at the hotel, the local area offers several restaurant options within walking distance and some guests have found excellent breakfast venues nearby. Overall, while the restaurant has potential and some positives, the inconsistency in food quality and service appears to be a significant drawback for many guests.
Rooms
Despite the overwhelmingly positive feedback, some criticisms include the dark lighting in certain rooms, which can make tasks like makeup or shaving difficult. A few guests mention the minimalistic and clinical design of the rooms, though they generally find them functional and efficient. Some rooms lacked amenities like mini-fridges, phones and adequate shelving for unpacking, but these issues did not seem to significantly detract from the overall experience.
Special mentions go to the hotel's quiet ambiance and comfortable beds, contributing to a restful stay. While some rooms required minor repairs and improvements, most guests seemed satisfied with the quality of accommodations for the price. The windows providing exceptional city views and the walk-in showers were particular highlights for many.
In summary, Ibis London Sutton Point offers a clean, modern and comfortable stay with spacious rooms well-suited for a peaceful city trip. Minor drawbacks such as dim lighting and minimal storage space are noted but do not overshadow the hotel's commendable standards in providing great value for its guests.
Beds
However, there were occasional negative comments. A few reviewers mentioned that the bedding was not clean or that the mattress was too soft, which disrupted their sleep. There were also mentions of a small bed being uncomfortable or the bed not having a mattress or sheet.
Despite these few criticisms, the majority of feedback highlights the beds as a strong point of the hotel, particularly noting their modern style and the overall comfort provided. Most guests seem to have had a very comfortable and enjoyable sleep experience at ibis London Sutton Point.
Cleanliness
Guests appreciate the exceptional cleanliness of the entire property, from the rooms to the common areas. The cleanliness extends to the amenities, ensuring a comfortable stay for visitors. The hotel itself is often mentioned as being new, thus contributing to its clean and fresh appearance. Furthermore, the cleaning staff's efforts are mostly well-received, contributing to the hotel’s reputation for maintaining high hygiene standards.
Though generally positive, there were a few isolated mentions of minor cleanliness issues such as occasional dust, hair or the absence of hand towels. Despite these rare instances, the vast majority of reviews reflect a high level of satisfaction with the cleanliness at ibis London Sutton Point. This emphasis on cleanliness combined with modern, spacious rooms makes it a desirable accommodation choice for travelers seeking a well-kept place to stay.
Staff
Several individuals are mentioned by name, such as Mr. Azmaan Khan and security guard Ali, for their outstanding service and helpfulness. These positive interactions contribute significantly to the guests' satisfaction and overall experience at the hotel.
However, it’s worth noting that not all feedback is uniformly positive. There have been occasional mentions of staff being rude or unhelpful with specific criticism directed at some receptionists. Despite these isolated incidents, the overarching sentiment leans heavily toward a supportive and pleasant customer service experience, maintaining a friendly and helpful atmosphere that guests appreciate.
Wi-Fi
Family
The location was highlighted as ideal for family events, providing convenience and easy access to nearby attractions. Additional amenities such as baby cots were also appreciated by guests, contributing to the overall comfort of younger children. Adult and child-friendly options at the hotel were well received, underscoring its suitability for a multi-generational visit.
However, there were a few concerns regarding the availability of family rooms and the size of some rooms not being ideal for accommodating larger families. There was also an isolated inconvenience of noise disturbances affecting a young child. Despite these minor drawbacks, the majority of reviews underscore the hotel's commitment to creating a welcoming, enjoyable stay for families.
3 Star
The breakfast offered is well-regarded, adding to the perceived value for money. The staff receives commendations for being friendly and attentive, ensuring that any issues, such as TV malfunctions, are promptly addressed.
While there are occasional grievances concerning aspects like the quality of pillows and shampoo, the overall sentiment leans positive for short trips, making ibis London Sutton Point a cost-effective option for both leisure and business travelers.
Business
No, ibis London Sutton Point doesn't have any pool.
No, a spa isn't available at ibis London Sutton Point.
No, ibis London Sutton Point doesn't allow dogs.
No, parking facilities aren't available at ibis London Sutton Point.
No, ibis London Sutton Point doesn't have a gym.
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