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Sunny Beauty Palace Hotel

Sunny Beach , Chayka Area (Show on Map)

6.6

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSunny Beauty Palace Hotel generally offers a positive stay with a few noted areas for improvement. The hotel's location is appreciated for its proximity to restaurants, peaceful environment and accessibility to the beach and nearby attractions. Most guests find it ideal for families who seek a tranquil setting close to Nessebar Old Town. Although the 10 to 15 minute walk to the beach is pleasant for some, it's less ideal compared to beachfront hotels.

Breakfast at the hotel receives mixed feedback; many find it tasty and satisfactory with a variety of standard options such as eggs, bacon and cheese. However, there are comments about the repetitiveness and limited variety of the menu, along with some concerns about cleanliness and availability later in the morning. Dinner experiences similarly vary with praise for the quality and variety of meats and vegetables, especially the barbecue, but some guests noted a lack of variety and occurrences of monotonous meals.

The rooms at Sunny Beauty Palace Hotel are generally spacious, clean and well-maintained, making them suitable for families. Comfortable beds, air conditioning and private bathrooms are standard and the swimming pool is appreciated for its cleanliness. However, instances of maintenance issues like broken curtains and occasional lapses in cleanliness are reported, indicating a need for renovation in some areas.

Cleanliness of the hotel is often praised with regular room cleanings and well-maintained pool areas. Nevertheless, there are reports of dirty common areas, grimy tables and insufficient cleaning in the restaurant, which could affect the overall guest experience.

The staff receive mostly positive remarks for their kindness, helpfulness and multilingual abilities. Receptionists and kitchen staff are noted for their friendliness, although some guests mentioned occasional unprofessional behavior and staff shortages. The lack of uniforms also contributes to a less polished image.

The pool is highlighted for its cleanliness and spaciousness, though some guests mention that the surrounding areas need better maintenance and can suffer from loud music and disruptive behavior. Parking presents a challenge as the limited number of spaces and high costs at the hotel parking lot often force guests to seek alternatives.

Sunny Beauty Palace Hotel strongly appeals to families with its cozy and clean accommodations. The pool, varied food options and family-friendly rooms create a pleasant environment for vacationers. The bedding experience is particularly praised with comfortable memory foam mattresses contributing to a restful stay.

While the hotel offers many positive aspects, it is generally viewed as not living up to its four-star rating. Guests feel the overall quality and services do not align with expectations for such a classification. The all-inclusive package, in particular, receives heavy criticism for its lack of variety, availability of quality foods and service cut-off times, making it a significant area for improvement.

In summary, Sunny Beauty Palace Hotel is a comfortable and convenient choice, especially for families, but has room to enhance its food offerings, overall service quality and certain facilities to meet higher standards.
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Categories

Hotel with All Inclusive Packages

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Location of the pool: Outdoor pool

In the pool there is also:

an area designated for children

Pool surface size: 50 m²

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Studio The studio's kitchenette, which has a refrigerator, is available for cooking and storing food. This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 3 beds.

Family Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which features a refrigerator, is available for cooking and storing food. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a seating area and a balcony. The unit offers 3 beds.

About Sunny Beauty Palace Hotel

License: Н3-9Г8-5ПХ-Б1

Guest Reviews

6.6

Rated

Location

Sunny Beauty Palace Hotel offers a mixed but generally positive experience due to its location. Guests appreciate its proximity to nice restaurants and believe the locale is ideal for families with young children because of its peaceful and quiet environment. The beach is relatively close, requiring a walk of approximately 10 to 15 minutes based on different accounts with the proximity offering the added benefit of accessible promenades and supermarkets. The surroundings, including nearby attractions like Nessebar Old Town, make for a compelling reason to return. However, some visitors mention that the distance to the beach and city center might be a drawback, suggesting that hotels directly on the beach, like Majestic, Riu or Imperial Palace, offer a more vibrant atmosphere. Despite this, the hotel’s tranquil setting and good location relative to both the sea and the city center are noted as significant positives, making it an attractive choice for those seeking relaxation.

Breakfast

Breakfast at the Sunny Beauty Palace Hotel evokes a mixed array of impressions among guests. On the positive side, many found the food to be tasty and satisfactory with delights such as milk, cereals, all kinds of eggs, bacon, hot dogs, quality salami and cheese being appreciated. Several guests highlighted the deliciousness of the dishes and satisfactory food service, some even describing it as perfect.

Despite these praises, several reviewers noted a lack of variety and repetitiveness in the breakfast options with several mentions of limited choices and the same menu being served over multiple days. Those hoping for a more diverse spread with items such as salads might be disappointed, as such options seem to be missing. Certain guests also reported cleanliness issues and occasionally found that by 9 AM, the breakfast items were already depleted.

Overall, while the breakfast satisfies many, others feel there is room for improvement in terms of variety and availability throughout the breakfast hours.

Dinner

Dinner at the Sunny Beauty Palace Hotel has overall mixed reviews from guests. Many appreciated the variety and quality of the meals, highlighting the fact that dinner often included meats such as chicken, pork and sometimes fish, served with baked potatoes or fries and a selection of vegetables and soups. The barbecue offerings received particular praise with some guests describing the food as delicious and the service as perfect and not overly crowded during dinner time.

However, some guests noted a lack of variety with recurring menus and limited side dishes. There were comments about the same types of meat and side dishes being served daily, which some found monotonous. The absence of juice options and reliance on instant coffee or cappuccino was another point of contention.

A few reviews mentioned the food as being tasteless and unpleasant, describing it as the worst they had ever experienced, leading some to stop eating at the hotel despite having all-inclusive packages. The service was noted to be a bit slow by some, although this did not seem to significantly impact the overall dining experience for most.

In summary, while Sunny Beauty Palace Hotel offers a decent range of meal options and generally satisfactory dinner experiences, it faces criticism for menu repetitiveness and varying food quality.

Rooms

Sunny Beauty Palace Hotel offers spacious and clean rooms that provide ample space for guests, making it suitable for families. Most rooms are well-maintained with comfortable beds, air conditioning and private bathrooms which add to the convenience. The hotel also boasts a clean swimming pool and the furniture in the rooms is generally in good condition.

However, it should be noted that some rooms have issues such as broken curtains, leaking ceilings and grimy windows. There have been instances where the rooms function poorly, leaving guests to deal with uncollected trash and occasional maintenance woes. Despite these setbacks, the hotel rooms are cleaned regularly and the hotel maintains a decent level of standard facilities.

Overall, while the rooms offer comfort in terms of space and cleanliness, Sunny Beauty Palace Hotel may require some renovation to align better with its star rating.

Beds

Sunny Beauty Palace Hotel consistently impresses guests with its exceptional bedding experience. The hotel features new memory foam mattresses that numerous visitors find very comfortable. The large and spacious beds further contribute to an overall sense of relaxation, while cleanliness is meticulously maintained, providing a pristine sleeping environment. While there was a mention of mattresses being just "okay," the prevailing sentiment highlights the comfortable and inviting nature of the beds, ensuring a restful night's sleep for travelers.

Cleanliness

Sunny Beauty Palace Hotel presents a contrasting picture regarding cleanliness based on guest reviews. Positively, many guests experienced clean and spacious rooms with some describing the accommodations as super clean and well-maintained. There were mentions of the pool being clean and maintained, clean bedding, clean furniture and daily garbage collection. Some reviews highlighted that cleaning was done every day and that towels were changed regularly with bed linens being refreshed every three days.

However, a number of guests reported significant issues. Common areas and restaurant spaces often appeared dirty with sticky tables and grimy windows. In some instances, the lack of cleanliness extended to guest rooms with reports of trash not being collected, dirty beds, broken showers and infrequent or insufficient room cleanings. Some guests mentioned that the cleaning staff only attended to the rooms upon request. Other problems included dirty and oily utensils, disrupted services and overall hygiene concerns.

In summary, while there are clearly efforts to maintain cleanliness at Sunny Beauty Palace Hotel, particularly in guest rooms and the pool area, inconsistencies and lapses in other areas could impact the overall guest experience.

Staff

At Sunny Beauty Palace Hotel, the receptionists are highlighted for their kindness and impeccable service with many guests noting that the young, multilingual team is particularly helpful and welcoming. The reception administrators and kitchen staff also receive favorable mentions with guests appreciating their politeness and friendliness. The maids are frequently described as friendly and smiling, contributing to the overall positive atmosphere of the hotel.

However, there are some concerns regarding the professionalism and adequacy of the staff. There were instances where guests found the staff to be unprofessional, tired or even bored. Some reviews mention a shortage of staff, which at times led to the bar closing early and affected the quality of service. The absence of uniforms or name badges on staff members was also noted, adding to the impression of disorganization.

Despite these issues, the prevailing sentiment is that the staff at Sunny Beauty Palace Hotel are hardworking and strive to be helpful and friendly, providing guests with a warm and welcoming experience. Many guests underscore the efforts of the staff to communicate effectively in both Romanian and English, enhancing their stay.

Overall, while there are areas that need improvement, such as staff visibility and professionalism, the bright demeanor and helpfulness of the staff at Sunny Beauty Palace Hotel leave a favorable impression on many of its guests.

Pool

Set in a spacious yard, the pool at Sunny Beauty Palace Hotel is frequently highlighted for its cleanliness and seclusion. Guests often find it well-maintained and amazing. However, there are some mixed reviews regarding its upkeep with a few visitors noting that the pool's edges and surrounding areas could use better cleaning and the pool equipment appears dated. Additionally, the pool area occasionally suffers from disturbances due to loud music and disruptive behavior of some guests. Overall, while the pool is generally appreciated for its cleanliness and size, some maintenance improvements and better guest behavior management could enhance the experience.

Parking

The parking situation at Sunny Beauty Palace Hotel has received mixed reviews. While parking is available near the sidewalk and close to the hotel, it is often unsupervised and can be quite expensive with the hotel's own parking charging 30 lei per day. There are only eight parking spaces, leading to frequent issues with finding a spot, as the small lot often fills up quickly. For a more economical option, guests can park at another nearby facility for 20 lei per day. Some guests ended up parking on the street due to the limited number of hotel spots.

Family

Sunny Beauty Palace Hotel offers a welcoming environment for families, featuring cozy accommodations and clean facilities. The hotel provides a great pool that kids particularly enjoy, contributing to a memorable experience. The hotel is noted for its varied and tasty food options, making it an excellent choice for families, especially those without high expectations. Family rooms are designed to comfortably host families of four, ensuring a pleasant stay. Overall, it is highly recommended for family vacations.

4 Star

Sunny Beauty Palace Hotel receives consistent feedback that it does not meet the standards typically expected of a four-star rating. While the pricing of the hotel is considered appropriate for its quality, guests repeatedly express disappointment in the overall experience, suggesting that the hotel does not live up to the four-star classification. From the quality of the rooms to the services and facilities offered, the general sentiment is that this establishment falls short of what a four-star hotel is expected to deliver.

All-Inclusive Packages

The all-inclusive experience at Sunny Beauty Palace Hotel has received strong criticism from guests regarding its variety and availability of options. Many guests have expressed disappointment at the lack of variety in food choices, describing the food as monotonous. Additionally, important amenities such as juices and fruit are notably absent with no drinks available after 8 PM. The only coffee offered is instant, which falls short of expectations for a comprehensive package. Multiple reviews categorize the all-inclusive service as disastrous or even fictional with some guests describing their experience as a starvation all-inclusive. Overall, the all-inclusive offering fails to meet the standards expected of such a service.

Yes, Sunny Beauty Palace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Sunny Beauty Palace Hotel.

No, Sunny Beauty Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Sunny Beauty Palace Hotel.

Yes, Sunny Beauty Palace Hotel has a gym.

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