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Pollo Resort

Sunny Beach , Fregatta 108 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPollo Resort is favorably positioned between Nessebar and Sunny Beach, providing guests with a prime location ideal for both relaxation and exploration. Guests appreciate its proximity to the renowned Cacao Beach, local markets, supermarkets, and a variety of restaurants, along with excellent public transportation. Families find the resort particularly appealing due to its quiet and well-maintained area, air-conditioned and well-equipped apartments, and a family-friendly atmosphere.

The culinary offerings at Pollo Resort are highly praised, with its in-house restaurant serving delicious and diverse meals at reasonable prices. The dining experience is further enhanced by friendly service and occasional live music, offering both guests and locals in Sunny Beach a memorable culinary experience. Rooms at the resort are noted for their spaciousness, cleanliness, and self-catering options, featuring kitchenettes with all necessary amenities. The staff's friendliness and professionalism significantly contribute to the welcoming atmosphere, ensuring a pleasant stay for all.

Exceptional cleanliness is a hallmark of Pollo Resort, with accommodations and public areas maintained meticulously. The swimming pool is frequently highlighted as a centerpiece due to its size and cleanliness, providing a delightful escape for both adults and children. Although some guests have noted issues with pest presence and occasional inconsistent Wi-Fi connectivity, these do not overshadow the overall cleanliness and guest service provided.

Pollo Resort's amenities, including its spacious pool, on-site supermarket, and restaurant, make it a convenient and enjoyable destination. Parking options include street and underground facilities, although some drivers find the underground parking a bit narrow. Overall, Pollo Resort delivers an appealing combination of comfort, clean facilities, and convenient dining and parking, resulting in a desirable choice for vacationers seeking a serene yet accessible destination.
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Dog Friendly Aparthotel

This aparthotel is dog friendly. Guests can enjoy their stay with their canine companions.

Aparthotel with Swim Up Bar

As a resort in Sunny Beach, Pollo Resort might provide a swim-up bar to complement its poolside services. This would allow guests to enjoy drinks and snacks without interrupting their time by the pool.

Aparthotel with Swimming Pool

Pool Swim Up Bar Outdoor Pool

Aparthotel with Parking

3-Star Aparthotel

Aparthotel with Outdoor Pool

Room Types

Studio (3 Adults) Features a cable TV, kitchenette and a balcony.

One-Bedroom Apartment Features a cable TV, separate bedroom and living room, a kitchenette and a balcony.

Two-Bedroom Apartment Features a cable TV, 2 bedrooms and a living room, a kitchenette and a balcony.

Studio (2 Adults) Features a cable TV, kitchenette and a balcony.

Studio (2 Adults + 1 Child) In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is comprised of a TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.

About Pollo Resort

License: Н3-ДШЕ-8РК-Д1

Guest Reviews

8.8

Excellent

Location

Pollo Resort boasts an enviable location, offering a perfect base for both relaxation and exploration. Situated in a tranquil, well-maintained area between Nessebar and Sunny Beach, the resort provides easy access to the best beaches of the region, including the renowned Cacao Beach, just a short walk away. Guests appreciate the resort's proximity to local markets, supermarkets, a variety of restaurants, and excellent public transportation links.

Families will find the location ideal, with air-conditioned, well-equipped apartments and a family-friendly atmosphere. The area is quiet yet conveniently close to the vibrant attractions of the center, making it an ideal spot for a vacation. Additional conveniences include parking options both on the street and underground. Alongside the outstanding location, the resort also garners praise for its extraordinary food, spacious pool, clean facilities, and helpful staff, ensuring a delightful stay for all visitors.

Breakfast

Pollo Resort stands out for its exceptional dining experience, consistently receiving high praise for its in-house restaurant. The food is described as delicious and diverse, offering a broad menu that caters to various tastes. Guests appreciate the reasonable pricing, finding it to be an excellent value for the quality of meals provided. The restaurant is noted not only for its flavorful dishes but also for the friendly and attentive service that enhances the dining experience. The inclusion of live music adds a unique touch, making meals enjoyable and memorable. Its strategic location near the center, alongside a nice pool, complements the dining experience, making the restaurant a favored spot for both guests and locals in Sunny Beach. This combination of excellent food, good service, and affordability ensures that dining at Pollo Resort remains highly recommended for anyone visiting the area.

Dinner

Nestled within Pollo Resort is a restaurant that leaves a lasting impression with its array of delicious meals. Guests have consistently praised the remarkable quality of food, highlighting its excellence and the satisfaction it brings. The menu is notably diverse, offering a variety of options that cater to different tastes, ensuring that there is always something delightful to try. The culinary experience at Pollo Resort is complemented by its fair pricing, making indulgence all the more enjoyable. Many reviews emphasize how the restaurant delivers an exceptional dining experience, often describing the meals as the best they had in Bulgaria. The lively atmosphere, sometimes enhanced by live music, adds to the charm, making every visit memorable. Guests also appreciate the outstanding service provided by the friendly staff, enhancing the overall dining experience. Whether enjoying a well-prepared meal or sipping on delicious cocktails, visitors to Pollo Resort are sure to leave the restaurant with a sense of contentment and culinary satisfaction.

Rooms

Pollo Resort offers an inviting and comfortable stay, characterized by spacious, well-equipped apartments that are consistently highlighted for their cleanliness. Guests appreciate the roomy accommodations, often noting the presence of balconies and fully equipped kitchenettes featuring ovens, electric stoves, and sizable fridges, making it convenient for those who prefer self-catering options. The resort impresses with its commitment to maintaining cleanliness, providing fresh towels daily, and ensuring apartments are spotless.

The friendly and attentive staff add to the positive experience, further enhancing the welcoming atmosphere of the resort. The amenities are complemented by an impressive pool area, frequently described as amazing and great, alongside an on-site restaurant that offers an extensive menu throughout the day at reasonable prices.

However, despite the overwhelmingly positive feedback, some guests have faced issues with the presence of pests, which can detract from the otherwise enjoyable stay. Nonetheless, Pollo Resort's combination of spacious, clean rooms, helpful staff, and excellent facilities creates a pleasant retreat for vacationers.

Beds

Pollo Resort offers a variety of sleeping experiences, with many guests finding the comfort of the beds to be a highlight, creating a reluctance to leave the cozy confines of their rooms. The resort provides a generally comfortable sleeping environment, although some guests have noted areas for improvement. While some appreciated the very soft mattresses, others felt that certain beds, especially those for children, could have been more comfortable. A few reviews also pointed out that the pillows could benefit from being flatter, and the addition of a soft mattress topper could enhance the studio apartment beds. The presence of only one air conditioner in the two-room apartment was noted, which could affect the overall comfort for some guests. Despite these minor issues, Pollo Resort still manages to deliver a satisfactory sleep experience for many of its visitors.

Cleanliness

Pollo Resort impresses guests with its exceptional cleanliness, earning high praise for both its rooms and facilities. Visitors consistently note the meticulous attention to cleanliness, from spacious rooms that are cleaned as frequently as desired to well-maintained public areas, including the lobby and poolside. The housekeeping staff garners specific acknowledgment for their dedication, ensuring daily towel changes, fresh bed linen, and prompt garbage collection. The swimming pool stands out as a highlight, described repeatedly as big, clean, and well-maintained. While the resort overall maintains a spotless reputation, the occasional presence of pests in rooms has been noted, indicating room for improvement in this aspect. Dining experiences benefit from the restaurant's clean and pleasant environment, while the overall tidiness of the resort, including the apartments equipped with air conditioning, adds to the comfort. Whether enjoying the large pool or the children's playground, guests agree that Pollo Resort upholds a high standard of cleanliness.

Staff

Travelers consistently praise the staff at Pollo Resort, highlighting their friendliness, professionalism, and helpfulness throughout their stay. From the reception desk to the restaurant, the team's dedication to providing excellent service shines through. Guests frequently mention the welcoming demeanor of the receptionist, who is not only cordial and smiling but also attentive to any inquiries or needs, ensuring a smooth and pleasant experience. The manager is commended for being exceptionally nice and helpful, contributing to the overall positive ambiance of the resort. Visitors appreciate the non-intrusive nature of the staff, allowing them to feel relaxed and content during their stay.

Furthermore, the cleaning staff receives high marks for their daily service and warm demeanor, further enhancing the comfort of the guests. The entire team is described as kind, open, and flexible, particularly regarding accommodations like check-out times—making each guest feel valued and respected. The atmosphere at Pollo Resort, supported by such fantastic and accommodating personnel, leaves travelers feeling happy and eager to return, confident in the exceptional service that awaits them.

Wi-Fi

The Pollo Resort offers a serene environment for guests, but when it comes to staying connected online, the experience can be somewhat mixed. While there are instances of a good Wi-Fi connection, many guests have noted that the internet could benefit from improvements. The reliability of the network varies, with reports of an unstable connection that can disconnect frequently. Guests may face interruptions and find themselves needing to repeatedly log in. The Wi-Fi’s performance is somewhat inconsistent, particularly in the room areas, which can be a slight inconvenience for those relying on a steady connection. Despite the resort's many appeals, travelers should be prepared for a digital detox or consider alternative solutions for uninterrupted internet access.

Pool

Pollo Resort boasts a standout feature: its impressive swimming pool. Guests frequently appreciate how the pool is both large and exceptionally clean, offering a refreshing escape during their stay. The pool's size and cleanliness consistently meet expectations, serving as a focal point of enjoyment for both adults and families with children. Many visitors also highlight the convenience of having a supermarket on-site, alongside a lively and pleasant restaurant nearby, making it easy to enjoy a full day by the pool without needing to leave the property. Despite its popularity, the pool area remains peaceful at night, ensuring restful evenings for guests. A minor downside mentioned by some is the tendency for sunbeds to be reserved early in the day. Overall, the pool at Pollo Resort remains a highly praised amenity, complemented by clean accommodations and well-maintained facilities.

Parking

Pollo Resort offers several options for guests driving to the location, catering to both convenience and budget preferences. Guests have appreciated the availability of parking on the street in front of the hotel, which can sometimes be found free of charge, offering an accessible option for early arrivals. There is also an underground parking facility available at the resort, although it comes with a nightly fee of 15 leva. While some find this option worthwhile, it is noted by a few guests as somewhat narrow and challenging to navigate. Nonetheless, it provides a secure solution away from street congestion. Some visitors have also managed to find parking space behind the hotel, potentially offering more flexibility. Despite the mixed experiences with the underground facility, the multiple parking choices at Pollo Resort generally accommodate guest needs, balancing between cost-effectiveness and security.

Yes, Pollo Resort has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.

No, a spa isn't available at Pollo Resort.

Yes, Pollo Resort welcomes dogs.

Yes, parking facilities are available at Pollo Resort.

No, Pollo Resort doesn't have a gym.

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