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Summary of reviewsKuban Resort & Aquapark - All Inclusive enjoys a prime location in the heart of Sunny Beach, offering easy access to the beach and a vibrant nightlife scene, which makes it a top choice for travelers looking to immerse themselves in the local excitement. It is particularly praised for being family-friendly, with an outstanding aqua park and well-organized activities for children, although some suggest that more variety in the programs would enhance the experience.
The hotel's cleanliness stands out as a key positive aspect, with high praise for the diligent housekeeping staff who maintain the rooms and public areas in pristine condition. Complimentary Wi-Fi performs best in public spaces, although room connectivity could be improved. Guests also commend the hotel staff, notably for their friendliness and efficient service, though there are occasional reports of less favorable interactions, particularly at the bar.
Dining experiences receive mixed reviews; breakfast and general meals are satisfactory with a variety of options, while some find the dinner offerings lacking in innovation. The pool area, complete with slides and extended operating hours, receives glowing reviews for its maintenance and is a highlight of many stays. However, the lack of private beach facilities and issues with parking space availability are noted drawbacks.
In terms of accommodation, the rooms are clean but may require renovation to meet modern standards, with several guests noting the outdated furnishings and inconsistent bedding quality. Despite being billed as a four-star resort, some reviewers feel it falls short of that standard, particularly in room comfort and dining ambiance. Overall, the resort shines with its location, cleanliness, and family-oriented amenities, though some areas such as room comfort and facility modernization could benefit from further enhancement. Show more
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Hotel with Spa
This resort has steam baths, a traditional Hammam, and a solarium. Guests can enjoy windsurfing, diving, and horseback riding, with beauty treatments, pedicure, and manicure available at the hammam spa.
Family Friendly Hotel
The hotel has a aquapark, providing entertainment for families. The all-inclusive nature simplifies the vacation experience.
Hotel near Nightlife Spots
Located in the heart of Sunny Beach, this hotel boasts its own aquapark and is surrounded by numerous bars and clubs, making it a prime location for nightlife enthusiasts. The all-inclusive package ensures easy access to drinks and entertainment throughout the day and night.
Hotel with Tennis Courts
Located in Sunny Beach, this all-inclusive resort provides tennis courts. It also features an aquapark, making it ideal for families and recreation.
Hotel with All Inclusive Packages
The presence of an aquapark is a major draw for families and those seeking active vacations. The 'All Inclusive' package simplifies the vacation experience.
4-Star Hotel
Featuring an aquapark and all-inclusive services, this resort provides a mix of entertainment and convenience. The aquapark is a significant attraction for families and leisure travelers.
Hotel with Water Park
Located in the heart of Sunny Beach, this hotel features its own on-site water park with a sunbathing terrace and bar. Its central location provides easy access to the beach, shops, and restaurants, combining water park fun with resort amenities.
Hotel with Pool Water Slide
Located in the heart of Sunny Beach, this hotel boasts its own aquapark, providing easy access to water slides and attractions. It also offers direct access to the beach and a variety of on-site sport activities, making it a great choice for families and thrill-seekers.
Hotel with Children's Pool
The hotel has a large on-site waterpark with spiraling chutes and slides for older kids, along with a smaller splash park for younger children. Its central location near the beach and resort center makes it convenient for families.
Hotel near The Beach
Hotel for Honeymoon
Hotel with Swimming Pool
Children's Pool Pool Water Slide Water Park Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Single Room with Partial Sea ViewThis air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.
Standard Twin Rom This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 2 beds and 1 futon.
Superior Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 4 beds.
Junior SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as sea views. The unit offers 2 beds.
One-Bedroom Apartment with BalconyThis spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, an oven and an electric kettle. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as city views. The unit has 3 beds.
About Kuban Resort & Aquapark - All Inclusive
License: РК-19-13150, Н3-98Ю-61Я-Б1
Guest Reviews
7.8
Good
Location
Kuban Resort & Aquapark boasts a truly enviable location that appeals to a wide variety of travelers. Nestled in the heart of Sunny Beach, this hotel promises guests immediate access to the vibrant pulse of the resort. A mere 200 meters from the beach, it offers an effortless connection to the sandy shores and the lively promenade. Families find its proximity to both the beach and entertainment hubs particularly convenient, making it an excellent choice for those with children. The location affords stunning panoramas of Sunny Beach, enhancing the overall experience with scenic views. The hotel is surrounded by an array of cafes, restaurants, and entertainment options, positioning it perfectly for those eager to be in the midst of the action. With its strategic central positioning, guests can easily enjoy all that this bustling area has to offer.
Breakfast
At Kuban Resort & Aquapark - All Inclusive, breakfast is generally well-received, offering a varied and delicious selection of meals. Guests appreciate the diverse range of foods available, ensuring that everyone can find something to their taste. Those with a penchant for fruits will find a satisfactory variety to enjoy.
While the quality of food is consistently praised, with several noting the chef's skill, there are occasional comments regarding repetitive meal options and a lack of variety, particularly for breakfast. Although a few mention that breakfasts can get monotonous, most guests find that the overall food offering is plentiful, including the beverages, despite the coffee being described as weak Nescafe.
The dining experience may depend on the timing and the shift, as some have noted instances of dirty dishes and drinks disappearing as mealtime comes to an end. Despite these minor inconveniences, the consensus remains positive, with enough diversity to ensure no guest leaves hungry.
Dinner
Kuban Resort & Aquapark offers a varied dining experience that caters to diverse tastes. Most guests found the food tasty and plentiful, affirming its ability to please different palates. The selection is abundant with numerous options available, which many appreciate for its diversity and flavor. Self-service ice cream is a hit among guests, highlighting the resort's thoughtful touches.
Despite the positives, some guests noted inconsistencies in quality and variety. Lunch often surpassed dinner in terms of choices and flavor, leaving some diners puzzled over the disparity. Concerns about repetitive dishes were noted, with certain meals lacking innovation and variety. The restaurant ambiance and presentation sometimes left room for improvement, likened more to a cafeteria setting by some guests. While the culinary offerings are generally decent, experiences can vary day by day.
Rooms
Nestled within the Kuban Resort & Aquapark, guests will find rooms that range from satisfactory to charming, offering varying experiences. While some travelers appreciated the cleanliness and daily room service, others noted that the rooms felt outdated and in need of renovation. The building itself is old, with worn furniture, and the rooms often lack modern amenities like towel hooks or sufficient soundproofing. However, the hotel succeeds in maintaining high standards of cleanliness, with linens and towels replaced daily, earning praise for the dedicated housekeeping team.
Several rooms provide stunning views, particularly from higher floors, enhancing the overall stay with picturesque sights of the sea. Guests looking for spacious accommodations may find satisfaction in certain rooms, though others described them as small and not matching the promotional images. The comfort of the beds varied, with some finding them hard and lacking quality mattresses.
A few guests encountered issues with the elevator service or were housed in less desirable parts of the hotel, involving noisy surroundings or the "cheap" building. Despite these challenges, the resort offers wonderful aquatic attractions elsewhere in the property, providing family-friendly fun with water slides and pools to delight visitors of all ages.
Ultimately, Kuban Resort & Aquapark impresses with cleanliness and breathtaking views but would benefit from investment in room renovations and improvements to facilities to match that level of excellence throughout the guest experience.
Beds
Kuban Resort & Aquapark offers a mixed experience when it comes to bedding. Some guests found the beds comfortable, providing a good night's sleep during their stay. However, many reviews highlight significant concerns with the quality of the beds and mattresses. Issues such as hard and uncomfortable mattresses, squeaky and creaky beds, and inadequate pillows are commonly reported. Additionally, some guests encountered problems with the pull-out sofas for children, which were deemed just as uncomfortable. There were also mentions of beds being too small or infested with dust mites or lice, which detracted from the experience. While the comfort of the beds is noted positively by some, overall, the bedding quality appears to be inconsistent.
Cleanliness
Kuban Resort & Aquapark - All Inclusive stands out for its exceptional cleanliness, making it an ideal choice for family vacations. Guests consistently praise the hotel for maintaining high standards, with rooms being cleaned daily and towels changed regularly. The cleaning staff receive special mention for their diligent efforts, constantly vacuuming and ensuring that all areas, including the pool and waterpark, remain spotless. Visitors highlight the exemplary cleanliness of the hotel, from rooms to public spaces, reinforcing its reputation as a well-maintained establishment. Despite a minor note on the superficial cleaning of tables, the overall impression is overwhelmingly positive, with everything being consistently clean and well-kept. This attention to detail in hygiene complements the hotel's central location and diverse food offerings, enhancing the overall guest experience.
Staff
The guest reviews of Kuban Resort & Aquapark - All Inclusive highlight an overall positive impression of the staff, with many guests noting their friendliness and helpfulness. The exceptional kindness and speed of service stand out, contributing to a pleasant experience for visitors. The reception staff, particularly the female team members, receive praise for their polite and accommodating demeanor. Additionally, the cleaning crew and female restaurant staff are commended for their excellent service. Despite these positive points, some reviewers mention unfriendly or untrained behavior, particularly in the bar area, where sarcasm and confrontational attitudes were reported. While the majority of interactions are described as positive, giving the staff high ratings overall, there are occasional reports of a lack of warmth from certain team members. These mixed reviews suggest that while most guests enjoyed their stay with attentive and lovely staff, there is room for improvement in consistency across the hotel team.
Wi-Fi
The Wi-Fi experience at Kuban Resort & Aquapark - All Inclusive is somewhat mixed. While the Wi-Fi performs well in public areas, guests frequently note a decline in internet quality when indoors, especially in rooms. Reports suggest that the connection can be slow, barely functional, or sometimes even non-existent within these private quarters. Despite these shortcomings, basic social media applications like WhatsApp and Facebook manage to operate, though not without occasional challenges. Additionally, the limited mobile signal further complicates connectivity issues in this location. Overall, while the resort's Wi-Fi has its strengths in communal spaces, it leaves room for improvement in guest rooms.
Pool
Kuban Resort & Aquapark boasts an impressive array of swimming facilities, making it an excellent choice for those seeking aquatic adventures. The resort features several pools, catering to a variety of preferences, including a spacious courtyard pool that is complemented by an exciting water park—ideal for entertaining children. Guests have praised the well-maintained pool areas, highlighting their cleanliness and the convenience of extended hours of operation.
The standout feature for many visitors is the collection of waterslides, which adds an element of thrill and fun to the pool experience. These slides are thoughtfully designed to minimize wait times, ensuring guests can maximize their enjoyment with minimal interruption. Visitors also appreciate the lively atmosphere around the pool, enhanced by friendly animators and staff dedicated to ensuring a delightful experience.
Additionally, the resort offers access to amenities such as a lobby bar and a snack bar, allowing guests to easily find refreshments and meals throughout the day. While some reviews have noted occasional issues with sunbed availability and the need for more frequent beach cleaning, the overall sentiment towards the pool facilities remains overwhelmingly positive. In summary, Kuban Resort & Aquapark delivers a fabulous pool area, perfect for families and water enthusiasts seeking fun-filled days under the sun.
Beach
Kuban Resort & Aquapark boasts a prime location with easy access to the nearby beach, making it a convenient option for beachgoers. Guests can enjoy a pleasant view from their balconies, which enhances the overall appeal of the stay. The hotel's proximity allows visitors to return easily after a day at the shore. While some noted the absence of a private hotel beach area and related facilities, as well as occasional issues with sea cleanliness, these factors are external to the hotel's control. Despite these minor setbacks, the location remains a standout feature, delivering picturesque views and beachside convenience.
Parking
The parking situation at Kuban Resort & Aquapark - All Inclusive presents a notable challenge for guests. The hotel offers a small number of parking spaces on-site, reportedly between 10 to 15, which are frequently occupied. As a result, visitors often need to resort to alternative parking options. These options generally involve off-site locations where parking fees of around 20 BGN per day are common, and these lots can be up to 1 kilometer away from the hotel. Some guests arrive to find the updated parking price not reflected on booking platforms, causing confusion and frustration. While a few report being directed to private parking facilities, the general consensus identifies the lack of convenient parking as a significant inconvenience during their stay. Despite this, the presence of a 24/7 security guard ensures a secure environment within the hotel premises.
Family
Kuban Resort & Aquapark offers a vibrant experience for families visiting Sunny Beach, particularly those with children. Nestled in the bustling heart of the area, the hotel balances lively energy with well-curated activities tailored for its younger guests. Families can delve into the hotel's excellent aqua park, which stands out as a highlight and a favorite among children. It provides endless fun and excitement, making it a central attraction during the stay.
Beyond the thrilling rides and water fun, the hotel's animation team ensures that children are engaged and entertained with dynamic activities. While some feedback suggests room for improvement in the program's variety, overall, the hotel is celebrated as family-friendly, providing good programs that appeal to both kids and adults alike. For families seeking a child-friendly environment, Kuban Resort & Aquapark emerges as a recommended choice, positioning itself as a suitable destination for family vacations.
Nightlife
Kuban Resort & Aquapark is nestled in the heart of an energetic nightlife scene, where vibrant clubs and parties create an atmosphere that's buzzing until the early morning hours. Located centrally amidst entertainment hotspots, guests can expect lively music and festivities lasting all night, with sounds often permeating into the hotel and pool area. The area's nightlife is dynamic and offers a thrilling experience, though it comes with the caveat of loud music and noise persisting until approximately 5 AM, potentially disturbing for those seeking tranquility. This destination is ideal for those eager to immerse themselves in non-stop entertainment right at their doorstep.
4 Star
Kuban Resort & Aquapark, positioned in a prime location, is appreciated for its cleanliness, resulting in a general satisfaction with its rating. Families find it particularly enjoyable, as children are well-entertained, allowing parents to unwind. Despite its four-star billing, there are several opinions suggesting that the hotel does not fully meet this standard, with comparisons drawn to a mass cafeteria experience rather than the more refined expectations of a four-star establishment. Language barriers can be a challenge for some guests, with effective communication primarily achievable in English or German. Overall, while the resort provides a decent stay, expectations for a full four-star experience might need adjusting.
All-Inclusive Packages
Kuban Resort & Aquapark - All Inclusive offers an impressive array of amenities for its guests, providing a commendable value for money. The resort boasts a rich all-inclusive package, which means not having to worry about going hungry or missing out on beverages. Local alcoholic drinks and a wide selection of soft drinks, including genuine Coca Cola, are available until 11:00 PM. The poolside bar adds convenience for those enjoying the many different slides at the aquapark. Guests appreciate the abundance of drinks and food throughout the day, making it easy to indulge without concern.
While the variety of food receives high praise, with some guests rating it a perfect ten, comments on the quality are mixed. Despite some negative feedback on the food quality, the exceptional presentation and cleanliness of the dining areas contribute positively to the overall experience. However, noteworthy is a musty smell in the rooms and issues with air conditioning, highlighting areas needing improvement.
For families with children, entertainment options appear limited post pool closure, suggesting a need for additional activities. Despite these minor setbacks, the resort remains a great choice for visitors seeking a comprehensive all-inclusive experience, balancing quality offerings with a competitive price.
Water Park
Kuban Resort & Aquapark offers a remarkable water park experience that many guests have raved about. The water park, complete with an array of slides, is consistently praised as superb and provides plenty of fun for children. Families particularly appreciate the value added by having such an enticing aqua park on the premises. Despite visiting during different times of the year, guests have enjoyed the water park, noting its operation even in October, which is a pleasant surprise for those visiting offseason. The water park, with its meticulously clean pools, is often described as a dream, especially for children. In addition to the slides, guests are delighted by the incredible views from the windows of the park area. The facility is consistently acknowledged as great, very good, and amazing, highlighting its appeal, particularly for families looking to entertain their kids with ease and enjoyment.
Yes, Kuban Resort & Aquapark - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool, Water Park.
Yes, a spa is available at Kuban Resort & Aquapark - All Inclusive.
No, Kuban Resort & Aquapark - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Kuban Resort & Aquapark - All Inclusive.
Yes, Kuban Resort & Aquapark - All Inclusive has a gym.