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Summary of reviewsLe Kléber Hôtel in Strasbourg enjoys high praise for its excellent central location, making it a prime choice for travelers eager to explore the city's rich historic center and main attractions. Nestled on Place Kléber, the hotel offers easy access to renowned sights like the cathedral and Petite France, as well as lively shopping streets, restaurants and bars. The proximity to public transportation and convenient public parking further adds to the appeal, ensuring guests can navigate the city with ease.
The breakfast experience at the hotel receives notable commendation for its quality and variety with an extensive selection of delicious and fresh products such as bread, sausage, cheese and jams. Guests appreciate the wholesome and hearty offerings, enhanced by impressive views overlooking Place Kléber. While the breakfast room can become crowded, the overall dining experience is described as enjoyable and satisfying.
Le Kléber Hôtel does not offer dinner service but compensates with its prime location surrounded by numerous dining options. The guest rooms, though small, are appreciated for their cozy and stylish design. Cleanliness and comfort are frequently highlighted with improvements made in recently renovated areas. Some noise issues and the compact size of rooms are noted, yet the charming ambiance and functional design provide a comfortable stay for guests.
The hotel's cleanliness receives generally positive feedback with some minor areas needing attention. The rooms and bathrooms are well-maintained with modern touches, though some areas show signs of wear and tear. The friendly and professional staff are often praised for their warm and accommodating nature, contributing to a welcoming atmosphere.
WiFi at the hotel is available for free but garners mixed reviews. While some guests find it sufficient, others experience slow and unreliable connections, especially in the rooms. Improvements in this area could enhance guest satisfaction.
The parking solution with discounted rates at a nearby public garage, is generally appreciated despite occasional misunderstandings. The hotel's provision of EV charging stations is also a plus, catering well to those with electric vehicles.
Families find the hotel accommodating with spacious family suites and practical amenities, making it ideal for trips with children. The vibrant nightlife around the hotel is a draw for those seeking lively entertainment, although the noise levels at night may be a concern for light sleepers.
Overall, Le Kléber Hôtel offers good value for money with a blend of charm, convenience and a welcoming atmosphere, making it a popular choice for various types of travelers. Show more
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Hotel with EV Charging Stations
This hotel is listed as offering EV charging stations, providing a facility for guests with electric vehicles.
3-Star Hotel
The Kleber Hotel is located in the historic city centre of Strasbourg. It offers nicely decorated guestrooms with flat-screen TV and free internet access. It also has a central location close to the central square.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
EV charging stations
Room Types
Superior Double RoomThis larger room features a desk, a flat-screen TV and a private bathroom with a shower.
Triple RoomThis room features a desk, a flat-screen TV and a private bathroom with a shower.
Quadruple RoomThis room features a desk, a flat-screen TV and a private bathroom with a shower.
Small Double RoomThe standard double rooms are attic rooms and smaller in size than the superior rooms.
Please note that baby cots cannot be accommodated in this room.
Small Single RoomThis room features a desk, a flat-screen TV and a private bathroom with a shower.
Please note that baby cots cannot be accommodated in this room.
ApartmentThis spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.
Suite Rooms are 45 square metres and can accommodate up to 3 people.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Le Kléber Hôtel in Strasbourg boasts an enviable location, as echoed by numerous guest reviews. Positioned right in the heart of the city, it provides easy access to the rich historic center and main attractions, making it ideal for both short vacations and city trips. Guests appreciate the proximity to public transportation hubs such as Homme de Fer tram station and the nearby train station, facilitating both local exploration and extended travel.
Situated on the bustling Place Kléber, the hotel offers a superb base for visiting renowned sights like the cathedral, Petite France and the vibrant Christmas markets. The convenience of nearby public parking is also highlighted, particularly during festive seasons when the city becomes a hive of activity.
Reviewers commend the ease with which they can navigate around Strasbourg on foot with many key attractions and shopping streets just a stone’s throw away. The central location, combined with the charm of being in a pedestrian zone, ensures that guests can immerse themselves in the local sights without the need for extensive travel.
The area surrounding the hotel is filled with shops, restaurants and bars, adding to the lively atmosphere. Whether it's for sightseeing, shopping or dining, the location is praised for being both convenient and central, offering guests a wonderful vantage point to enjoy the beauty and culture of Strasbourg.
Breakfast
The breakfast at Le Kléber Hôtel receives generally positive reviews from guests, highlighted by comments on the quality and variety of the food offered. Many guests appreciate the delicious and fresh products available, including items like bread, sausage, cheese, jams and the inclusion of sweet and savory options. The breakfast buffet is often described as generous, hearty and substantial with praises for its top-notch quality and extensive selection, especially when considering the price. Impressive views from the breakfast area, particularly those overlooking Place Kléber, add to the positive dining experience.
However, numerous reviews point out that the breakfast room is quite small and can become crowded, which seems to detract from the overall experience for some guests. This space constraint is a recurring point of feedback with several reviews mentioning the cramped and stuffy atmosphere. There are also mentions of limited choices in some aspects of the menu, although the general consensus is that the food is of good quality and plentiful.
The breakfast service is noted for being friendly and professional with a few comments highlighting delays in refills and some items not being available later in the morning. Despite these occasional criticisms, the overall sentiment about the breakfast at Le Kléber Hôtel is positive with many guests finding it to be an enjoyable and satisfying start to their day.
Dinner
'Le Kléber Hôtel' does not serve dinner, focusing instead on providing an exceptional breakfast experience for guests. The breakfast at the hotel receives widespread praise for its quality, variety and abundance. Guests frequently describe it as very good, delicious and excellent, often noting the great selection of French breakfast options. Moreover, the staff at the dining area are highlighted as friendly, enhancing the overall dining experience. Although the hotel does not offer dinner, its prime location within a neighborhood rich in drinking and dining establishments compensates for this, providing guests with plenty of nearby options for their evening meals.
Rooms
Le Kléber Hôtel offers a delightful mix of charm and convenience in its guest rooms. The central location provides easy access to many main attractions, making it ideal for visitors wanting to explore the city. The rooms, while small, are often praised for their cozy and cozy atmosphere. Many guests appreciate the rooms' stylish and modern design with some rooms offering fantastic views of the cathedral or Place Kléber.
Guests frequently mention the cleanliness and comfort of the rooms with comfortable bedding and good air conditioning being noted highlights. The bathrooms, though often described as very small, are kept neat with good facilities. Some rooms have newer renovations, adding to their appeal, while others maintain a vintage charm.
However, the size of the rooms is a recurrent theme with many finding them smaller than expected based on the pictures. Despite their size, the rooms are well-decorated, functional and equipped with everything necessary for a comfortable stay. Some reviewers mentioned noise issues, particularly those in rooms facing the street or near the tram side, but these are somewhat mitigated by keeping windows closed.
Overall, Le Kléber Hôtel offers good value for money for travelers, especially solo adventurers or couples looking for a central base to explore the city. The hotel's unique and charming decor, combined with its excellent location and warm ambiance, makes it a welcoming stay for guests, albeit with a need for some room size expectations adjustment.
Beds
Le Kléber Hôtel offers a mixed experience when it comes to beds with a strong leaning towards comfort. Many guests raved about the very comfortable beds, noting both double and single beds were cozy and conducive to a good night's sleep. The beds were consistently described as comfortable and the bedding as pleasant with some guests saying it was the best hotel bed they had ever slept in. Quality bedding and a firm mattress stood out to many reviewers, adding to a restful stay.
While the majority found the beds to be very comfortable, a smaller number of guests found the beds to be too small, narrow or hard with occasional mentions of outdated or basic bed conditions. Some rooms featured multiple beds, which guests appreciated for flexibility. Large beds and comfortable double beds were frequently noted and the clean sheets and good quality of the bedding were consistently praised. However, for some, particularly the size and firmness of the beds, did not meet expectations with a few mentions of mattresses being either too hard or worn.
Overall, the comfort of beds at Le Kléber Hôtel largely contributed to a positive stay with the warmth and coziness of the rooms being well received. Despite occasional criticisms about bed size and firmness, most guests found the accommodations satisfactory for a good night's sleep.
Cleanliness
Le Kléber Hôtel consistently receives mixed reviews regarding its cleanliness, emphasizing a generally high standard with specific areas of concern. Many guests highlight the spotless and well-maintained rooms, often describing them as clean, cozy, modern and comfortable. The bathrooms also receive commendations for their cleanliness with some guests noting them as especially spotless. Housekeeping is often described as thorough and excellent, contributing to an overall sense of cleanliness and coziness throughout the hotel.
However, some reviews point out notable issues, particularly in specific areas. Problems such as clogged sinks, dirt in common areas and unclean stairways are mentioned. Certain rooms have been reported to require better maintenance with issues like mold in showers, dust accumulation and damaged carpets. Despite these points, the general sentiment is that the hotel is clean with occasional lapses needing attention.
Additional comments mention that the hotel has an older structure with some wear and tear, but continuous efforts to maintain and improve it are evident. The place is described as clean and functional with modern touches in recently renovated areas. Overall, Le Kléber Hôtel presents a clean and comfortable stay, though with room for improvements in specific areas to fully satisfy every guest.
Staff
Le Kléber Hôtel in Strasbourg receives consistent praise for the friendliness and professionalism of its staff. Guests often highlight the warm and accommodating nature of the team with many reviews specifically mentioning the helpfulness and friendliness of the reception staff. The personnel are noted for being attentive and responsive, ensuring a pleasant and welcoming atmosphere throughout the hotel.
Staff members have been described as polite, cheerful and multilingual, further enhancing the guest experience. Several reviews also commend specific individuals, noting their exceptional service and customer orientation. The 24/7 availability of the reception ensures that guests can always find assistance, even during late hours.
While the majority of feedback emphasizes positive interactions, a few reviews suggest that some staff members could improve in terms of clarity and attentiveness. Minor issues aside, the overarching sentiment is that the staff at Le Kléber Hôtel are a standout feature of the hotel, contributing significantly to a comfortable and enjoyable stay.
Wi-Fi
The WiFi at Le Kléber Hôtel features a mixed bag of reviews from guests. On the positive side, the hotel offers complimentary WiFi throughout the property and some guests described the service as good when available. The WiFi signal performs better in communal areas such as the hallway, lobby and breakfast room.
However, the majority of the feedback points to several areas needing improvement. Guests have experienced slow and unreliable connections in their rooms with frequent disruptions and weak signals. Users have commented on the patchy WiFi service, describing it as sporadic, limited in speed and often dropping out. There are also reports of having to restart the router to regain connectivity.
While the free WiFi is a valuable amenity, its inconsistency and speed can be a source of frustration for guests who require a stable internet connection during their stay. Improvements in signal strength and reliability, especially in guest rooms, could significantly enhance the overall guest experience.
Parking
'Le Kléber Hôtel' offers a parking solution with a notable agreement for discounted rates at a nearby public parking garage, helping to mitigate the otherwise high costs typically associated with parking in the city center. This arrangement with the garage can reduce daily fees from approximately €44 to around €25, making it a significantly more affordable option for guests. The parking facilities, including an underground garage and EV charging stations, are conveniently located within close proximity to the hotel, some even directly adjacent or right below the establishment, ensuring ease of access.
Guests often receive a discount card or ticket from the hotel's reception to secure these better rates. However, some reviews indicate inconsistencies with the discount process with a few visitors reporting issues where the expected discounts did not materialize or were confusing to navigate. Furthermore, the cost still remains a point of concern for some guests despite the discount, as parking in the area can still be perceived as pricey.
Overall, while the parking solution provided by 'Le Kléber Hôtel' is generally appreciated for its convenience and potential cost savings, there are occasional difficulties and misunderstandings that may need addressing to ensure a smoother experience for all guests.
EV charging stations
Le Kléber Hôtel offers convenient amenities for electric vehicle owners with EV charging stations available in the parking garage. Guests found it easy to charge their electric vehicles, highlighting the hotel's commitment to accommodating modern transportation needs. Despite a few mentions of non-functioning stations, the majority of feedback focuses on the practicality and usefulness of the charging points. The presence of these facilities makes it a welcoming choice for those traveling with electric cars, ensuring their charging needs are met during their stay.
Family
Le Kléber Hôtel offers excellent accommodations for families with children, as highlighted by numerous positive reviews. Families particularly appreciate the spaciousness of the family suites and rooms, making their stays comfortable and enjoyable. The rooms are often large enough to comfortably host families, including those of four people and are equipped with practical amenities like bunk beds which are a hit with younger guests.
Despite a few mentions of limited space to move around in some family rooms and the occasional comment on noise, the hotel generally caters well to families with rooms that can accommodate up to three guests comfortably and even provide enough beds for three to four persons. Additionally, the central setting of the hotel makes it an ideal base for family activities and exploring the area.
Guests have also noted the warm reception and friendly atmosphere, which contributes to the family-friendly environment. However, some minor issues were mentioned, such as the breakfast room being a bit small for large families. Overall, Le Kléber Hôtel is well-suited for traveling with children, offering good value and a welcoming family-centric environment.
Nightlife
Le Kléber Hôtel, nestled in a vibrant part of the city, is ideal for those looking to immerse themselves in the bustling nightlife. The area around the hotel teems with nightlife activities, including busy nightlife and entertainment spots, bars and even night markets, making it a fantastic choice for solo female travelers and anyone eager to experience the city's lively atmosphere.
The hotel's central location near Place de Kleber provides easy access to a range of nightlife experiences. However, the vibrancy of this area translates into significant noise levels at night. Many guests have reported external noise from various sources, including trams, night markets and nearby bars, which often lasts until the early morning hours. Rooms facing the street may be particularly affected by the boisterous atmosphere, tram noises and occasional disturbances from drunk patrons.
While the location is perfect for those who thrive in lively settings, potential guests should be aware of the lack of soundproofing in the rooms, which does little to mitigate the external noise. Consequently, this may not be the best option for light sleepers or those seeking a peaceful night’s rest. Despite the moderate pricing, the hotel’s proximity to the energetic nightlife scene makes it a hotspot for those eager to soak in the local culture and social scene. Booking ahead is recommended to navigate the crowds and secure a spot in this bustling hub.
3 Star
Le Kléber Hôtel receives mixed reviews regarding its classification as a three-star hotel. Some guests suggest it clearly falls short of the three-star expectations, noting dated facilities and the need for urgent renovations. While some rooms are basic yet clean, others mention issues like small sizes, thin walls and noise disturbances, particularly from the tram at night. Despite these criticisms, other reviewers find the hotel meets or even slightly exceeds the three-star category, highlighting clean and comfortable rooms with decent sizes and reasonable prices. Several guests mention the standard mid-range service, indicating a generally good experience, although aspects like noise, small room sizes and dated furnishings contribute to an overall perception that there's room for improvement.
The hotel's location and sessional design receive positive remarks, though the structure itself is sometimes seen as inadequate for its rating. Overall, Le Kléber Hôtel provides a standard three-star experience with satisfaction levels varying among guests, indicating it's adequate for a short stay but could benefit from some upgrades to fully meet three-star expectations.
Honeymoon
Le Kléber Hôtel boasts a charming and romantic atmosphere, making it an ideal choice for couples seeking a pleasant stay. Guests appreciate the dedicated honeymoon area, which enhances the romantic experience. The hotel offers a special honeymoon suite and thoughtfully provides honeymoon-specific additional services. Some features that honeymooners particularly enjoy include special bed sheets and a warm honeymoon greeting. While the hotel generally garners positive feedback from couples, there are occasional mentions of unmet expectations regarding the honeymoon charm. Overall, it serves as a nice option for honeymooners looking to celebrate their special occasion.
Dog Friendly
Le Kléber Hôtel offers a range of pet-friendly amenities that make it a convenient option for travelers with dogs. Guests have noted that the hotel is dog-friendly with thoughtful touches like providing a water bowl in the room for their canine companions. The hotel welcomes dogs for an additional fee and the property is designed to be comfortable for both guests and their pets.
Visitors have positively reviewed the dog-friendly rooms and the provision of dog beds, making it a comfortable stay for both humans and dogs. Additionally, the hotel features an outside dog area where pets can enjoy some fresh air. Guests have also mentioned that the property is located near lovely dog walks, adding to its appeal for dog owners.
Although the property accepts pets and has several dog-friendly features, it is important to note that some guests found the general atmosphere less accommodating for dogs. The entry stairs and narrow hallways could be challenging for pet owners. Despite a few limitations, many have appreciated the overall pet-friendly environment at Le Kléber Hôtel, highlighting its suitability for travelers with dogs.
No, Le Kléber Hôtel doesn't have any pool.
No, a spa isn't available at Le Kléber Hôtel.
No, Le Kléber Hôtel doesn't allow dogs.
Yes, parking facilities are available at Le Kléber Hôtel.