Château de Pourtalès

Strasbourg 48.60808500, 7.80001500 , 161 Rue Mélanie (Show on Map)
8.9
Excellent


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Summary of reviewsChâteau de Pourtalès, nestled just on the outskirts of Strasbourg, presents a serene escape in a picturesque setting surrounded by expansive green spaces, historic trees and beautiful gardens. With a balance of countryside tranquility and urban accessibility, it serves as an excellent base for exploring Strasbourg while offering an idyllic retreat. The calming atmosphere, historical charm and well-kept grounds make it a perfect venue for families, couples and solo travelers seeking relaxation and nature's beauty.

The breakfast at Château de Pourtalès is a standout aspect, often highlighted for its delicious and fresh variety, including classic French pastries, cheeses, cold cuts and options for dietary restrictions like gluten-free and vegan choices. The breakfast buffet, served in an elegant dining room with occasional outdoor seating, is both extensive and generous, adding to the guests' satisfaction and providing a perfect start to the day.

Despite the charming and historical setting, the absence of an on-site restaurant is noted as a drawback. Guests often have to venture to nearby eateries, although the local dining options receive positive feedback. The self-serve bar and drink options in the evening are appreciated, but the addition of an in-house dining facility could significantly enhance the overall experience.

The rooms receive consistent praise for their quiet and tranquil atmosphere, blending modern amenities with historical charm. Spacious, comfortable and tastefully decorated rooms with picturesque views are a common highlight. The modern design and soundproofing in the newer annex "Le Parc" are especially appreciated. Despite minor criticisms about thin walls and occasional maintenance needs, the overall sentiment is positive with many guests enjoying their unique and comfortable stay.

Cleanliness throughout the property is another well-regarded aspect with rooms, common areas and the outdoor environment described as very clean and well-maintained. The housekeeping staff are commended for their thoroughness, contributing to the relaxing and enjoyable atmosphere.

The exceptional friendliness and helpfulness of the staff stand out in the reviews. Described as warm, welcoming and multilingual, the staff ensure that guests feel right at home, enhancing the overall hospitality experience. The reception and housekeeping teams particularly receive high praise for their efficiency, charm and attentive service.

While the free WiFi is appreciated, guest experiences with the internet service are mixed with some noting weak signals in certain rooms. However, the availability of free WiFi throughout the property remains a generally positive feature.

The spa and wellness area, although small, is well-maintained and aesthetically pleasing, offering a sauna, hammam and a cozy atmosphere for relaxation. While some guests feel that the addition of a jacuzzi or pool would be beneficial, the existing facilities provide a rejuvenating experience, often exceeding guests' expectations.

Château de Pourtalès proves to be an excellent choice for families, offering spacious and cozy accommodations in a beautiful park setting. The family-friendly atmosphere, along with the helpful and welcoming staff, makes it an ideal destination for family vacations, especially during festive seasons.

The comfort and quality of the beds are highly praised with many guests noting the super comfortable and high-quality bedding. While preferences for mattress firmness vary, the overall consensus is a satisfying and restful sleep experience.

Despite its three-star rating, Château de Pourtalès stands out as a beautifully renovated historical property with lovely decor and a tranquil setting, offering an exceptional experience that exceeds its official ranking. With its characterful architecture, relaxing green spaces and blend of history and modern comfort, it promises a memorable stay filled with relaxation and enjoyment.
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Hotel with Spa
This hotel offers a unique spa experience in a historic setting. It includes amenities such as a tennis court, a jacuzzi, and cycling facilities, providing a blend of relaxation and activity.

Dog Friendly Hotel
Located in a serene park setting, this chateau provides a unique and tranquil environment for guests and their dogs.

Hotel for Yoga
Although primarily known for its historical setting, the tranquil environment and extensive grounds can provide a serene backdrop for outdoor yoga and mindfulness activities.

Hotel with EV Charging Stations
This hotel is listed as having EV charging stations available, which is beneficial for guests arriving with electric vehicles.

Family Friendly Hotel

Accessible Hotel

3-Star Hotel

Room Types
Double Room Classic Le Chalet Featuring free Wi-Fi access and views of the garden, this en suite room is equipped with satellite TV and a minibar. The rooms are located on the first floor in the annex.

Single Room Featuring free Wi-Fi access and views of the garden, this en suite room is equipped with satellite TV, and a minibar. The rooms are located in the annex.

Double Room Classic Le Château This double room features a satellite TV and minibar. The rooms are located on the second floor in the main building.

Double Room Le Parc This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom.

Guest Reviews
8.9
Excellent
Location
Tucked away in a serene park, Château de Pourtalès offers an idyllic escape just on the outskirts of Strasbourg. Guests consistently praise its picturesque setting, surrounded by expansive green spaces, historic trees and beautiful gardens. This charming location is ideal for leisurely walks, picnics and tranquil bike rides, allowing visitors to immerse themselves in nature's beauty while still being conveniently close to the city's center.

The proximity to Strasbourg makes it a perfect base for exploring the city's attractions using the nearby P+R system, which ensures quick and easy access to downtown Strasbourg. This balance of countryside tranquility and urban accessibility renders the château an exceptional retreat for those seeking peace without sacrificing connectivity.

Visitors appreciate the quiet atmosphere and the calming park environment, emphasizing that the château's historical charm and vast, well-kept grounds provide a unique, relaxing experience. With its enchanting castle ambiance and accessible location, Château de Pourtalès stands as a wonderful venue for both short and extended stays, suitable for families, couples and solo travelers alike.

For those who love a blend of history, nature and convenience, this calming, picturesque retreat is an exemplary choice. Whether one desires to leisurely stroll through its scenic park, enjoy a quiet picnic or take a quick trip to Strasbourg, Château de Pourtalès offers an unforgettable experience of relaxation and beauty.

Breakfast
At Château de Pourtalès, breakfast is a highlight of the guest experience, consistently earning high praise for its variety and quality. Many guests describe the breakfast as delicious, fresh and rich with a wide selection that includes everything from classic French pastries like croissants and pain au chocolat to a range of cheeses, cold cuts and fresh products. The breakfast buffet is frequently noted for being both extensive and generous with many guests appreciating the abundance and variety available.

While the breakfast largely caters to European tastes, featuring items such as ham, eggs and yogurt, it also includes options suitable for those with dietary restrictions, such as gluten-free bread and surprisingly even some vegan choices. The buffet is well regarded for being freshly replenished and presented in a beautiful dining room, elegantly furnished and occasionally offering outdoor seating on the terrace during summer months.

Guests particularly appreciate the hearty and plentiful nature of the breakfast, often commenting that they didn't miss anything from the buffet. The opportunity to help oneself to coffee and tea throughout the day and the option to enjoy breakfast in a serene, sometimes lavish setting, adds to the overall positive dining experience.

Some reviews note that the breakfast could be more varied or extensive, pointing out a lack of certain hot items like scrambled eggs and bacon. However, these minor points don't seem to overshadow the overall satisfaction, as most guests leave with positive impressions.

In conclusion, the general consensus highlights that breakfast at Château de Pourtalès offers an ideal start to the day with its generous selection, quality products and the charming atmosphere making it a memorable part of the stay.

Dinner
Despite the charming and historical setting of Château de Pourtalès, guests consistently note the absence of an integrated restaurant as a significant drawback. Many expressed disappointment at the lack of dining options on-site with some referencing the inconvenience, especially for evening meals. The absence of a hotel restaurant often necessitated visits to nearby eateries, some of which were highly praised for their quality, such as a cozy local restaurant just down the road and a beer garden in the summer. However, limited dining options in the vicinity, particularly on Sundays, were also noted.

Guests appreciated the hotel's effort to provide a self-serve bar and the option to enjoy drinks outside in the evening. Recommendations for nearby dining establishments were met with positive feedback, indicating good alternatives within a short distance. Nonetheless, many felt that having an in-house dining option would enhance the overall experience, particularly given the ease and convenience it would offer.

Overall, while the historic ambiance and the thoughtful provision of drinks and snacks were highlights, the lack of an on-site restaurant remains a consistent area where guests see room for improvement.

Rooms
The guest reviews for Château de Pourtalès highlight a consistently positive experience focused on the rooms of the hotel. Many reviewers appreciated the quiet and tranquil atmosphere within the spacious, comfortable and clean rooms. Descriptions like “beautiful rooms” and “tastefully decorated” were recurrent, emphasizing the elegant blend of modern amenities with historical charm. Guests enjoyed the comfortable king-size beds, well-maintained furnishings and rooms endowed with picturesque views of the surrounding park.

Rooms in the newer annex “Le Parc” received praise for their modern design, air conditioning and soundproofing, resulting in a balance of contemporary comfort with traditional decor. Well-equipped bathrooms and attractive balconies overlooking the park were also frequently mentioned. Those staying in the older castle rooms noted the antique furniture and old-world allure, although some mentioned that these rooms could use some updating and better restoration.

Despite a few criticisms about thin walls in the new rooms and occasional maintenance needs, the overall sentiment was one of satisfaction. The hotel’s setting, surrounded by nature and steeped in history, substantially enhanced the experience. Facilities were well-appreciated and the blend of modern with traditional elements seemed to please a majority of the guests. Overall, Château de Pourtalès seems to provide a unique and enjoyable stay with its charming rooms and serene environment.

Beds
At Château de Pourtalès, the bed experience largely earns high praise from guests. Many reviews highlight the comfort and quality of the beds, often described as "super comfortable," "extremely comfy," and "very good mattresses." Some guests particularly appreciate the king-size and super king-size beds, noting their spaciousness and the luxury they impart. The bedding quality is another strong point with mentions of "very comfortable bedding" and "bedding of very, very good quality."

However, experiences are mixed regarding bed firmness. While some guests enjoy the pleasantly firm mattresses, others find the beds a bit too soft or too hard for their taste. Certain comments also indicate that some double beds and narrow single beds might not suit everyone’s comfort needs. Notwithstanding these few criticisms, the overall consensus points towards a satisfying, restful sleep experience at the Château.

In summary, while there are occasional preferences for different mattress firmness, the majority of guests find their stay enhanced by the cozy and high-quality bedding provided in this historical and atmospheric chateau.

Cleanliness
Château de Pourtalès offers a consistently clean and well-maintained environment, according to guest reviews. The rooms are described as very clean, comfortable and modern with improvements made in the recent annex contributing to the overall high standard of cleanliness. Common areas and bathrooms generally meet guests' expectations for spotlessness and the outdoor settings and surrounding areas are equally well kept. Despite a few isolated instances where more thorough cleaning could be performed, such as dust under beds or fly issues, the overall sentiment reflects a strong commitment to impeccable cleanliness. The combination of a clean atmosphere, friendly staff and beautiful decor contributes to a relaxing and enjoyable stay at this historic hotel near Strasbourg.

Staff
The reviews for Château de Pourtalès consistently highlight the exceptional friendliness and helpfulness of the staff. The team is described as warm, welcoming and multilingual, making guests feel right at home from the moment they arrive. The reception staff are particularly noted for their efficiency and charm, offering a seamless check-in process and providing valuable information. Guests frequently mention the accommodating nature of the personnel, whether it's for room requests or restaurant reservations. The housekeeping staff also receive praise for their thoroughness and attentiveness. Overall, the hospitality at Château de Pourtalès is characterized by a high degree of professionalism combined with a genuine warmth, ensuring that every guest feels well-cared for and satisfied with their stay.

Wi-Fi
Château de Pourtalès offers a range of amenities including free WiFi, but guest experiences with the hotel's internet service are mixed. In common areas, such as the 24-hour lounge offering coffee, tea, wine and snacks, the WiFi signal tends to be reliable and strong. However, some guests have noted that in certain rooms, particularly on higher floors or specific wings, the signal can be weak or even nonexistent. Though some issues with WiFi were quickly resolved by the staff, others found the connection to be slow or unstable, especially during the morning hours. Despite these inconsistent reviews, the availability of free WiFi throughout the property is generally appreciated and when functioning well, it is described as perfect or excellent.

Spa
The spa at Château de Pourtalès has garnered positive acclaim for its well-maintained and aesthetically pleasing wellness area. Visitors frequently highlight the pleasant and relaxing environment, complete with a sauna and hammam, which are particularly enjoyable and well-appointed. The attention to detail in the sauna area and overall wellness design has been appreciated, though it must be noted that access to the spa is available for an additional fee and often requires advance booking.

Despite its small size, the wellness area is deemed complete and more than meets the expectations of many guests. The space, described as modern and beautiful, offers a charming and cozy atmosphere perfect for unwinding. The small wellness area includes amenities such as steam baths, saunas and loungers, all contributing to a rejuvenating experience.

However, some guests feel the wellness area lacks certain facilities, notably a jacuzzi or a pool, which would enhance its appeal further. There have also been mentions of the need for better access information and scheduling for the wellness area, which is often available only by request. Nonetheless, many guests found the spa significantly exceeding their expectations, making it a highlight of their stay.

Overall, the spa and wellness area at Château de Pourtalès offers a serene and enjoyable retreat, especially welcomed after a chilly day, though there are suggestions for minor improvements that could make the experience even more luxurious.

Family
Nestled in a magical castle ambiance, Château de Pourtalès emerges as the perfect destination for families with children. Its spacious, wider rooms exude a cozy feel, making it an especially charming spot for an Advent or Christmas getaway. The property is enveloped in a beautiful, shady setting that includes a large park with expansive lawns and winding paths, providing plenty of outdoor space for children to explore and play.

The hotel proudly features family-friendly accommodations that are not only comfortable but also thoughtfully designed to cater to family needs. There's a welcoming family atmosphere throughout the establishment, which is both pet and child-friendly. Guests traveling with babies have appreciated the warm hospitality and helpful nature of the staff, making them feel right at home.

Though rooms are accommodative and generally good for families, it's important to note the steep stairs which might pose a challenge for those with big luggage. Nonetheless, the overall setting is ideal for a family holiday or a leisure break with a partner. The family management and family-oriented approach add a personalized touch to the experience, creating a beautiful family atmosphere that extends to the entire service and accommodation.

For those combining travel with activities, the Château offers a perfect blend of family, golf and outdoor leisure activities. With its characterful architecture and relaxing green spaces, the Château de Pourtalès stands out as a prime choice for family vacations, promising memories filled with joy and togetherness.

3 Star
Château de Pourtalès, despite its three-star rating, stands out as a beautiful and historical property that has been nicely renovated while preserving its charm from yesteryear. Located outside of Strasbourg, the chateau is surrounded by lush gardens and a green park replete with contemporary sculptures, which offer a tranquil setting for leisurely walks.

Guests frequently remark on the lovely decor and ambiance of the hotel, appreciating the beauty of the structure and its inviting atmosphere. The comfort and facilities are deemed very good for a three-star establishment and the hotel's services are considered to meet three-star standards well.

The breakfast, although not particularly impressive and lacking options for those with dietary intolerances or allergies, is generally acceptable. The equipment in the breakfast room might be a bit outdated, but the overall experience remains positive.

The hotel's affordability is another highlight, offering a very nice stay at a reasonable price, even if some guests find it slightly overpriced during peak seasons like Christmas. While the absence of a restaurant on-site does affect the hotel's rating, the attentive and quick handling of issues by staff is often praised.

The charm of its historical setting and the naturally beautiful environment make Château de Pourtalès a lovely choice for visitors looking to experience a fusion of past elegance with contemporary comfort.

Accessible
Château de Pourtalès offers a charming experience with its beautiful park and historic castle, but those with mobility issues might face some challenges. Although the modern annex of the hotel features an elevator for easy access to upper floors, the older sections lack this convenience, posing difficulties for guests who require mobility assistance. Many rooms are situated on higher floors, accessible only by steep or narrow staircases, making them unsuitable for wheelchair users or those with limited mobility.

Despite these challenges, some rooms and facilities are accessible and available accessible rooms have been noted as appropriate albeit somewhat small. The hotel enjoys a convenient location, close to the Strasbourg city center with easy access via tram and bus, as well as ample parking options for those traveling by car. However, the check-in area is narrow and might pose difficulties when handling luggage.

While the garden walks and surrounding areas are pleasant and the connection to public transport makes it easy to explore the region, the accessibility of the hotel, particularly in the older parts, remains a consistent issue. An elevator or more accessible pathways could significantly enhance the experience for guests with disabilities.

Yoga
Château de Pourtalès provides an exceptional yoga experience, highly praised by its guests. The serene park is frequently mentioned as ideal for yoga, enhancing the tranquility of each session. With a variety of yoga programs, classes and offerings, the availability of yoga activities is a definite highlight here.

Guests particularly rave about the free yoga classes held in the castle hall each morning, describing them as simply extraordinary. Instructors like Pascal have been singled out for leading great yoga sessions, contributing to guests' overall enjoyment of the morning yoga routine. This consistent and well-managed availability of morning yoga classes has left a positive impression on many, showcasing Château de Pourtalès as an excellent destination for yoga enthusiasts.

Dog Friendly
Château de Pourtalès stands out as an ideal retreat for pet owners, particularly dog lovers. The hotel offers excellent facilities that cater to the needs of guests with dogs, making it a perfect destination for a vacation with a four-legged companion. The extensive parkland and garden areas provide ample space for dogs to run and play freely, ensuring they have an enjoyable stay.

Dogs are warmly welcomed throughout the establishment, including in the breakfast area, which allows guests to start their day without having to leave their pets behind. The accommodation is known for its pet-friendly policies, allowing dogs in nearly every part of the property. A special mention goes to the friendly resident cat, Blackie, who adds to the charming and animal-loving atmosphere of the hotel.

The location of the Château is particularly favorable for dog owners, offering easy access to scenic walking paths and plenty of space for dogs to explore. Guests have consistently mentioned how accommodating the hotel is for bringing pets, highlighting the ease and comfort of traveling with dogs. For those seeking a serene and welcoming environment that appreciates the presence of pets, Château de Pourtalès emerges as an excellent choice.


No, Château de Pourtalès doesn't have any pool.

Yes, a spa is available at Château de Pourtalès.

Yes, Château de Pourtalès welcomes dogs.

No, parking facilities aren't available at Château de Pourtalès.

No, Château de Pourtalès doesn't have a gym.

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