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Summary of reviewsHotel de l'Orangerie in Strasbourg comes highly recommended for its impressive location, cleanliness and excellent staff services, making it a great choice for both business and leisure travelers. Nestled in a quiet and beautiful residential neighborhood, the hotel is conveniently situated near the stunning Orangerie Park and close to numerous European institutions, ensuring a tranquil yet accessible stay. Guests appreciate its proximity to public transport, the bustling city center, the historic old town and notable landmarks like the cathedral, blending the best of work and leisure.
The breakfast experience at Hotel de l'Orangerie receives mixed reviews. The quality and variety of the food, particularly the croissants, bread and coffee served in guest rooms, are often praised. However, some guests find the in-room service limiting and suggest a buffet option for more convenience and variety. Despite some concerns over cost and dining space, the breakfast experience overall is considered hearty and timely.
Room quality is lauded for its cleanliness and maintenance with spacious, comfortable accommodations noted by many. The high ceilings and large family rooms particularly stand out. However, feedback suggests that rooms at the back and in the annex are quieter but can feel less bright and smaller. Some rooms might benefit from updates in terms of decor, furniture and soundproofing. Nonetheless, the rooms' cleanliness and cozy ambiance consistently win praise.
Hotel de l'Orangerie earns top marks for cleanliness. Both public areas and private spaces are meticulously maintained, ensuring a tidy and hygienic environment. Guests note the extraordinary cleanliness of the bathrooms and generally spacious, comfortable rooms.
The hotel staff leave a lasting positive impression with their friendly, patient and accommodating service. Reception staff, in particular, are praised for their warm and personalized approach, making guests feel valued and welcome. While there are occasional mentions of less attentive service, these instances are rare.
Parking at the hotel is deemed convenient with various options, including on-site spaces, a garage (though not suited for very large vehicles) and free parking within a short walk. Most guests find parking easy and hassle-free, adding to the property's appeal.
For families, Hotel de l'Orangerie offers large, welcoming rooms, particularly in the main building. The staff's kindness and attentiveness to family needs receive high praise with guests appreciating the recommendations for family-friendly activities in Strasbourg.
Opinions about the beds vary. Some guests find them warm and cozy, while others suggest the mattresses need upgrading for better comfort. Overall, the bedding experience is somewhat mixed but generally positive.
As a three-star hotel, opinions differ regarding value for money. Some guests believe the accommodations and amenities do not fully meet three-star expectations, while others commend the hotel for its modest yet sufficient offerings.
Accessibility features are commendable with accessible parking and easily reachable rooms for guests with disabilities. Nonetheless, the size of the bathrooms, the non-working elevator mentioned by some and the number of stairs could be challenging for certain guests.
In summary, Hotel de l'Orangerie is a clean, comfortable and conveniently located option in Strasbourg with friendly staff and family-friendly accommodations. Small improvements in breakfast service, room updates and accessibility features could enhance the overall experience even further. Show more
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Categories
Hotel near Golf Courses
This hotel offers a golf course within 3 km, providing easy access to nearby golfing facilities. It is located in the Orangerie district.
Dog Friendly Hotel
Dogs of any size are allowed for no additional fee. Cats may also be allowed by request. Food & water bowls are provided for four-legged guests.
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Standard Double RoomThis double room features a LCD flat-screen TV, a telephone and a minibar. The private bathroom comes with a shower, a hairdryer and toilet.
Deluxe RoomThis superior double room features a LCD flat-screen TV, a telephone as well as a minibar and a safe. The private bathroom comes with a bath or a shower, a hairdryer and toilet.
Comfort Double RoomThis double room features a seating area, a LCD flat-screen TV as well as a minibar and a safe. The private bathroom comes with a bath and a hairdryer. Toilet is independent.
Superior Triple RoomThis superior triple room features a LCD flat-screen TV, a telephone as well as a minibar and a safe. The private bathroom comes with a bath. A seating area is also provided.
Quadruple RoomThis quadruple room features a LCD flat-screen TV, a telephone as well as a minibar and a safe. The private bathroom comes with a bath. A seating area is also provided.
Guest Reviews
7.5
Good
Location
Hotel de l'Orangerie offers an ideally situated stay for guests looking to explore Strasbourg. Positioned in a quiet and beautiful residential neighborhood, it is just a short walk from the city's stunning Orangerie Park. This location makes it extremely convenient for visitors with business at the European institutions, including the Council of Europe and the European Parliament, all of which are within easy reach.
Guests can enjoy the tranquility of the surrounding area while still being close to the bustling city center, the historic old town and notable landmarks like the cathedral. The hotel's proximity to public transport and easy accessibility to key sites like the Palais des Congrès further enhance its appeal.
Visitors appreciate the peaceful environment, enhanced by lush greenery and the convenient availability of parking spaces. The location allows for a pleasant blend of work and leisure, making it perfect for both business and tourist travelers.
Breakfast
Hotel de l'Orangerie offers a unique breakfast experience primarily served in the guest rooms, which has garnered a mix of reactions from visitors. Many guests praised the breakfast for being very good, hearty and plentiful, often highlighting the fresh and delicious croissants, bread and coffee. The breakfast’s delivery to the room was appreciated by some for its convenience and pleasantness, especially given its timely service.
However, the in-room service posed challenges for some, such as limited space making it difficult for two people to dine comfortably. The lack of a designated dining or breakfast room was noted with some guests suggesting that the offering could benefit from a buffet option or improvements in variety, particularly for vegetarians. The cost of breakfast was also a point of discussion with a few guests feeling it was a bit expensive relative to the quantity and simplicity provided.
Overall, while the quality of the breakfast received positive remarks, there were suggestions for enhancing the dining experience, particularly regarding the setting and value for money.
Rooms
Hotel de l'Orangerie offers a diverse range of rooms that cater to various needs and preferences, ensuring clean and comfortable accommodations. Many guests have praised the spaciousness of the rooms, particularly noting that they are clean, well-maintained and cozy. The high ceilings in some rooms contribute to a feeling of spaciousness and large family rooms come with comfortable bedding and excellent cleanliness.
The front building's rooms are found to be more appealing, while rooms at the back and in the annex are quieter but can lack brightness and sometimes feel small. Some rooms have enjoyed positive remarks for being functional and well-furnished, featuring spacious bathrooms and pleasant heating.
However, certain areas require attention. Guests have commented on the outdated decor and old furniture, pointing out that some details, especially in the bathrooms, need fixing. Sound insulation is frequently mentioned as a concern, particularly for rooms near the reception and other common areas. Moreover, some rooms are described as cramped with limited ventilation and insufficient electrical outlets.
Overall, while the hotel excels in keeping the rooms clean and cozy, a few rooms might need upgrading in terms of furniture, soundproofing and decor to meet modern expectations. Nonetheless, the quiet environment, quality of cleanliness and friendly staff contribute positively to the overall guest experience at Hotel de l'Orangerie.
Beds
Hotel de l'Orangerie presents a mixed bag of opinions when it comes to the comfort of its beds. While some guests highlighted the comfort of the bedding and praised the warm and cozy feel of the beds, others noted that an upgrade might be in order. Specifically, several reviews mentioned that the mattresses were either too hard or too soft and there were comments on the beds being uncomfortably small for two people. Overall, while some guests enjoyed a good night's sleep on the comfortable and very warm beds, others felt that the bedding was in need of a refresh and the mattresses could benefit from extra attention to improve their comfort.
Cleanliness
Hotel de l'Orangerie stands out for its impeccable cleanliness and comfortable accommodations. Guests frequently highlight the rooms as very clean and well-maintained, underscoring the diligent housekeeping services. The bathrooms are particularly noted for their extraordinary cleanliness, contributing to an overall impression of tidiness and care. Despite some mentions of the hotel's old-fashioned decor, the rooms remain both spotless and comfortable, providing all necessary hygiene items.
Guests often appreciate the spaciousness and comfort of the rooms, including generous bed sizes and well-maintained facilities. The hotel's cleanliness is consistent across public areas and private spaces alike with many reviews commending the hotel's overall orderliness.
Though situated a bit away from the city center, the hotel is conveniently accessible by walking or public transport, striking a balance between location and tranquility. A few guests have pointed out minor issues like thin blankets or occasional noise, but these are generally outweighed by the positive aspects. In summary, Hotel de l'Orangerie offers a clean, comfortable and well-located option for travelers to Strasbourg.
Staff
The staff at Hotel de l'Orangerie have garnered a plethora of positive feedback for their exceptional service. Admirably friendly, patient and accommodating, the personnel are consistently available and eager to assist guests with any inquiries or needs. Reviews highlight their welcoming nature and their consistent efforts to make every guest feel valued and comfortable.
Particular praise is given to the reception staff, who are notably warm and attentive. Many guests have appreciated the kind gestures from the receptionists, along with the staff’s ability to remember returning guests, indicating a personalized touch in their service. Moreover, visitors frequently mention the staff’s courteous, pleasant and caring approach, underscoring their commitment to excellent hospitality.
While the overwhelming majority of feedback is positive, attentiveness seems universal with a few exceptions raising concerns about occasional dismissiveness or discomfort. Nevertheless, these instances appear isolated amidst the abundant acclaim.
The warm and inviting ambiance created by the hotel’s team leaves a lasting impression on guests, often contributing to an enjoyable and memorable stay at Hotel de l'Orangerie.
Parking
Hotel de l'Orangerie offers a variety of parking options, catering to different needs of its guests. Many reviews highlight the convenience of the parking spaces available right in front of the hotel, which make it easy for those traveling by car to access the premises. There is a garage in the hotel, providing an additional parking choice for guests, though it might not be suitable for very large vehicles.
The hotel boasts good parking facilities, including free parking within a short 10-minute walk from the property, which is a prized feature in an urban setting. While some guests were told by receptionists that no parking was available, others mentioned the existence of both paid and free parking spaces nearby, ensuring that guests can find suitable options based on their needs.
Overall, parking seems fairly manageable with several positive mentions about it being easy and convenient to park, even in close proximity to the historic center of the town. With a mix of free and paid parking, including spaces directly in front of the hotel and the nearby garage, guests have various choices to ensure their vehicles are safely parked during their stay.
Family
Hotel de l'Orangerie is an excellent choice for families seeking comfortable accommodation. The hotel offers large, welcoming rooms suitable for families, ensuring a comfortable stay for both adults and children. Notably, the superior rooms in the main building are particularly spacious, making them ideal for those traveling with young children.
The staff's kindness and understanding towards the needs of families stand out, consistently receiving praise in guest reviews. They provide valuable recommendations for activities in and around Strasbourg, further enhancing the experience for families. Guests frequently report their satisfaction and happiness with their stay, finding the hotel to be a family-friendly haven.
3 Star
Hotel de l'Orangerie, often referred to as a three-star hotel, has received mixed feedback regarding its star rating and value for money. Some guests feel that the accommodation and amenities offered do not align with the expected standards for a hotel of its classification. The facilities and services provided have been described as modest with some suggesting that the rooms and overall experience fall short of the three-star rating. There is a sentiment among several reviewers that, for the price charged, the hotel does not fully meet the typical benchmarks associated with this category, resulting in a perception of less-than-expected value.
Accessible
Hotel de l'Orangerie offers excellent accessibility features, making it a practical choice for guests with disabilities. The hotel provides accessible parking and is conveniently located near the city center, ensuring easy access to local attractions. Reception has been noted for being welcoming and many guests appreciated the large, easily accessible rooms designed for those with reduced mobility. However, there were some concerns about the size of the bathrooms and an instance of a non-working elevator, which may pose challenges. Additionally, the number of stairs was mentioned as a difficulty for elderly guests. Despite these issues, the hotel's great location and good value make it a commendable option for travelers seeking accessibility.
No, Hotel de l'Orangerie doesn't have any pool.
No, a spa isn't available at Hotel de l'Orangerie.
Yes, Hotel de l'Orangerie welcomes dogs.
Yes, parking facilities are available at Hotel de l'Orangerie.