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Summary of reviewsHôtel Le Bristol Strasbourg Gare receives acclaim for its exceptional and convenient location right across from the Strasbourg train station, making it an ideal choice for travelers. Guests appreciate the proximity to key attractions such as the historic old town, Strasbourg Cathedral and Petite France, as well as the easy access to shops, restaurants and tramways. Despite the centrality, the rooms offer a quiet and peaceful ambiance, enhancing the stay experience.
The breakfast at the hotel is generous and varied, featuring quality local ingredients like cold cuts, cheese, fresh baguettes and a variety of juices, coffee and eggs. While most guests find it delicious and hearty, some suggest more variety could be beneficial. The breakfast room has mixed reviews with some guests appreciating it and others finding it lacking in ambiance.
The rooms are often praised for their cleanliness, spaciousness and modern amenities with many having been recently renovated. Guests value the comfortable beds, cool bathroom designs and nice views of the city and Place de la Gare. However, some rooms are noted as needing renovation with issues like outdated furniture, creaky floors and poor noise insulation. Despite these concerns, the overall standard of cleanliness and comfort is appreciated.
The hotel staff receives high marks for their friendliness, professionalism and willingness to assist guests. The reception team, available 24/7, is frequently highlighted for their warm and accommodating nature.
The WiFi service at the hotel has mixed reviews. Some guests praise the stable and fast connection, while others report issues with connectivity and poor signal strength.
The beds are a standout feature, consistently praised for their comfort, size and high-quality bedding, contributing to a restful stay. Despite some feedback about hard pillows or occasional less comfortable beds, most guests enjoy a good night's sleep.
Although positioning itself as a three-star hotel, some guests feel that its facilities and conditions lean more towards a good two-star level, citing the older building and areas needing better upkeep.
The hotel provides a positive experience for guests with disabilities, despite some challenges with the elevator size and steps at the entrance and shower. The accessible location and supportive staff contribute to a manageable and pleasant stay for those with mobility concerns.
Overall, Hôtel Le Bristol Strasbourg Gare offers a comfortable and convenient base for exploring Strasbourg with its standout location, comfortable beds and friendly staff keeping guests coming back. Show more
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Family Friendly Hotel
Its strategic location near the train station is ideal for families. The hotel provides comfortable rooms and services, with easy access to public transportation and local attractions.
Accessible Hotel
This hotel, located opposite Strasbourg station, offers rooms specifically adapted for people with reduced mobility. It provides a practical location for accessing the city's attractions.
3-Star Hotel
Located near the train station, this hotel offers convenience for travelers. It provides comfortable accommodations and essential amenities for a pleasant stay.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Parking
EV charging stations
Room Types
Guest Reviews
7.9
Good
Location
The guests of Hôtel Le Bristol Strasbourg Gare unanimously praised its exceptional and convenient location. Nestled right across from the Strasbourg train station, the hotel is a perfect choice for travelers arriving by train, offering an effortless transition from transport to accommodation. The proximity to the city center, including key attractions such as the historic old town, Strasbourg Cathedral and Petite France, means that all major sights are within easy walking distance. Despite its central location and accessibility to vibrant areas filled with shops, restaurants and tramways, guests frequently noted the quiet and peaceful ambiance of their rooms. The strategic placement of the hotel makes it an ideal base for exploring the city, visiting the Christmas markets or simply enjoying a short stay with convenient access to public transportation and amenities.
Breakfast
'Hôtel Le Bristol Strasbourg Gare' offers a breakfast experience that garners mixed reviews. Guests frequently highlight the generous and varied nature of the offerings, noting quality ingredients, including local products, cold cuts, cheese, fresh baguettes and a variety of juices, coffee and eggs. Many find the breakfast delicious, hearty and an excellent value for the price.
However, some guests mention areas for improvement. Common observations include the need for more variety, particularly in terms of fresh fruits and scrambled eggs and the occasional overcooking of eggs. The breakfast room's ambiance receives mixed feedback with some finding it pleasant and others describing it as dark or very basic.
Despite some comments about limited options and a desire for richer selections, the overall sentiment is that 'Hôtel Le Bristol Strasbourg Gare' serves a functional, satisfying breakfast that meets the needs of most travelers. For those looking for a tasty and adequate start to their day, this hotel’s breakfast largely delivers a positive experience.
Rooms
Hôtel Le Bristol Strasbourg Gare boasts a variety of room options that have generally been well-received by guests for their cleanliness, spaciousness and modern amenities. Many rooms have been recently renovated, featuring modern furnishings and updated bathrooms, which added to their appeal. Guests found the rooms to be comfortable and cozy with several enjoying features like large, comfortable beds, cool bathroom designs and ample space. The hotel also offers rooms with nice views, including city views and views of Place de la Gare, adding to the stay experience.
However, while many reviews commend the rooms for being spacious, clean and comfortable, there are also notable mentions of some rooms needing renovation and being outdated. Issues such as creaky floors, worn carpeting and outdated furniture were reported. Noise insulation was another concern with several guests noting that soundproofing could be improved. Some rooms were described as small and cramped, lacking basic amenities such as air conditioning and refrigerators and suffering from poor ventilation.
Design choices were a mixed bag; while some guests appreciated the modern décor and stylish renovations, others found certain decorations strange or inadequate. Overall, the Hôtel Le Bristol Strasbourg Gare provides a range of room experiences, from newly refurbished and modernly adorned spaces to older rooms requiring some updates, but maintaining a standard of cleanliness and comfort.
Beds
Hôtel Le Bristol Strasbourg Gare offers travelers a restful and comfortable experience, particularly when it comes to the beds. Consistently praised for their comfort, the beds are often described as very comfortable, large and king-sized. Guests frequently highlight the high-quality bedding with some noting it as luxury or orthopedic, providing a good night's sleep. Most of the rooms feature cozy and clean beds, further enhanced by nice and firm mattresses.
Despite some feedback about hard pillows and occasional reports of less comfortable or worn-out beds, the majority of guests have positive comments about their sleeping arrangements. The bedding is often noted as soft and high quality, contributing to an overall cozy and pleasant stay. Whether it’s the king-size beds, double beds or the extra bedding provided, Hôtel Le Bristol ensures that guests rest well, making it an ideal choice for travelers seeking comfort during their visit to Strasbourg.
Cleanliness
Hôtel Le Bristol Strasbourg Gare has garnered a variety of feedback regarding its cleanliness with several guests highlighting positive aspects. The hotel rooms are often described as clean, comfortable and spacious. Many guests appreciate the newly renovated and modern bathrooms, noting their spotless and immaculate conditions. The bedding is frequently mentioned as being clean and comfortable, enhancing overall guest satisfaction.
Several reviewers describe the hotel as neat and well-maintained with daily room cleaning services making a positive impression. However, some guests have noted issues such as old carpeting, stains and outdated furnishings. While rooms are generally clean, specific areas like shower grout and bathroom seals sometimes need more attention. Additionally, a few reviews mention unpleasant odors and dusty surfaces, leading to mixed opinions about overall cleanliness. Despite these occasional shortcomings, the housekeeping staff is commended for their thorough efforts and many found the cleanliness met their expectations for an enjoyable stay.
Staff
The reviews for Hôtel Le Bristol Strasbourg Gare highlight the hotel staff as exceptionally friendly, helpful and professional. Guests repeatedly emphasize the warm, welcoming nature of the reception team, describing them as attentive and efficient. The staff is noted for their politeness and willingness to go above and beyond to assist with any needs, including offering helpful tips and recommendations on places to eat. The front desk, open 24/7, receives praise for its excellent service and the personal touch by individual staff members, such as Saroya and Raphael, who made notable efforts to accommodate guests. Despite a few mentions of distant communication or less accommodating experiences, the overwhelming consensus is one of a dedicated and kind team. Guests appreciate the courteous and smiling demeanor of the personnel, contributing to a pleasant and comfortable stay.
Wi-Fi
Travelers to Hôtel Le Bristol Strasbourg Gare have varied experiences with the hotel's WiFi service. Some guests report a stable and fast connection in their rooms, describing the WiFi as very good. However, several others mention challenges, noting that WiFi was often unavailable in rooms, or characterized by a poor and weak signal. Issues such as the inability to connect to WiFi, a slow connection and overall poor performance were highlighted. Travelers seeking reliable internet access may find it inconsistent with some finding no WiFi signal at all. Overall, while there are positive remarks about the WiFi being effective in some cases, many reviews reflect dissatisfaction with the hotel's internet service.
3 Star
Hôtel Le Bristol Strasbourg Gare positions itself as a three-star hotel. However, guest reviews often suggest that its facilities and services fall short of typical three-star standards. Many guests feel that the rooms and overall condition of the hotel resemble those expected from a good two-star establishment rather than a three-star one. The hotel occupies an older building, which some guests found disappointing in terms of cleanliness and upkeep.
Accessible
Hôtel Le Bristol Strasbourg Gare offers a generally positive experience for guests with disabilities with several noteworthy considerations. The hotel's prime location opposite the central train station makes it easily accessible by train and the process of check-in and check-out is straightforward. Although there is a slight challenge with the elevator being a bit small for electric wheelchairs and entry into the lobby and shower involving a step, guests still find the hotel manageable for those with mobility concerns. The short walk to the parking garage, which is accessible for a daily fee, adds convenience. The 24-hour reception provides additional support and assistance, contributing to a welcoming atmosphere. Furthermore, the hotel provides good soundproofing, ensuring a peaceful stay despite its central location.
No, Hôtel Le Bristol Strasbourg Gare doesn't have any pool.
No, a spa isn't available at Hôtel Le Bristol Strasbourg Gare.
No, Hôtel Le Bristol Strasbourg Gare doesn't allow dogs.
Yes, parking facilities are available at Hôtel Le Bristol Strasbourg Gare.
No, Hôtel Le Bristol Strasbourg Gare doesn't have a gym.