Alexandra Hotel
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Summary of reviewsThe Alexandra Hotel is favorably situated in St. Julian's, Malta, providing a central base for exploring the island with its close proximity to bus stops, beaches and the bustling Paceville district. Guests enjoy the convenience of nearby bars, restaurants, shops and nightlife, appreciating that the location balances vibrancy with a quieter atmosphere at night. The hotel complements this advantageous setting with easy parking, fitness facilities and a rooftop pool.
The breakfast at Alexandra Hotel is generally well-liked for its plentiful and varied offerings, including continental and traditional options. Guests compliment items like coffee, white cheese, omelettes and fresh croissants, along with the cleanliness and service during breakfast. Though some find the breakfast repetitive or lacking in quality, the overall dining experience is satisfactory.
Dinner options in the vicinity receive high praise with an array of quality restaurants and bars nearby. The hotel staff's recommendations and reservation assistance enhance the dining experience, although the hotel's own restaurant gets mixed reviews regarding pricing and availability.
Rooms at the Alexandra Hotel offer spaciousness, cleanliness and comfort, especially when recently renovated. Guests appreciate the large rooms, often with balconies and functional amenities like air conditioning and mini-fridges. However, concerns about outdated decor, cleaning inconsistencies and noise disturbances detract from the overall experience. Improvements in room maintenance and service are necessary to meet guests' expectations fully.
Cleanliness across the hotel is inconsistent. While daily cleaning and adherence to COVID-19 standards are appreciated, issues like mold, dust and unkept common areas persist. Instances of serious hygiene problems, such as cockroaches, further highlight the need for consistent and thorough cleaning practices.
The hotel staff often receive commendation for their friendliness and helpfulness, significantly enhancing guests' experiences. Specific staff members like Aldo, Romina and Lesley are frequently mentioned for their outstanding service. Despite some reports of unhelpful staff, the positive interactions overwhelmingly contribute to a welcoming atmosphere.
The hotel’s Wi-Fi is generally reliable with good coverage and speed throughout the property, although some guests experience weak signals. Recent improvements have been noted, making the Wi-Fi service suitable for general use.
Wellness facilities, including pools, saunas and a gym, receive positive feedback for being well-maintained and accessible. The rooftop pool and sun loungers are particularly favored. However, frequent mentions of overcrowded, small and occasionally malfunctioning spa areas highlight room for enhancement to meet all guests' expectations.
The gym facilities are typically described as functional and clean with some guests appreciating the rooftop setup. Despite limited and sometimes outdated equipment, the gym meets basic fitness needs. Cleanliness and maintenance could be improved to provide a more satisfying workout experience.
Pool facilities, including indoor and outdoor options, are praised for their cleanliness and maintenance. The rooftop pool with its scenic views and bar service, is a favorite among guests. However, occasional issues like crowding and perceived discrepancies between photos and actual size can diminish the experience.
In summary, the Alexandra Hotel offers a dynamic and convenient location with commendable amenities and services that cater to a wide range of travelers. Despite areas needing improvement in maintenance and cleanliness, the friendly staff and well-maintained facilities contribute to a generally positive guest experience.
Categories
The breakfast at Alexandra Hotel is generally well-liked for its plentiful and varied offerings, including continental and traditional options. Guests compliment items like coffee, white cheese, omelettes and fresh croissants, along with the cleanliness and service during breakfast. Though some find the breakfast repetitive or lacking in quality, the overall dining experience is satisfactory.
Dinner options in the vicinity receive high praise with an array of quality restaurants and bars nearby. The hotel staff's recommendations and reservation assistance enhance the dining experience, although the hotel's own restaurant gets mixed reviews regarding pricing and availability.
Rooms at the Alexandra Hotel offer spaciousness, cleanliness and comfort, especially when recently renovated. Guests appreciate the large rooms, often with balconies and functional amenities like air conditioning and mini-fridges. However, concerns about outdated decor, cleaning inconsistencies and noise disturbances detract from the overall experience. Improvements in room maintenance and service are necessary to meet guests' expectations fully.
Cleanliness across the hotel is inconsistent. While daily cleaning and adherence to COVID-19 standards are appreciated, issues like mold, dust and unkept common areas persist. Instances of serious hygiene problems, such as cockroaches, further highlight the need for consistent and thorough cleaning practices.
The hotel staff often receive commendation for their friendliness and helpfulness, significantly enhancing guests' experiences. Specific staff members like Aldo, Romina and Lesley are frequently mentioned for their outstanding service. Despite some reports of unhelpful staff, the positive interactions overwhelmingly contribute to a welcoming atmosphere.
The hotel’s Wi-Fi is generally reliable with good coverage and speed throughout the property, although some guests experience weak signals. Recent improvements have been noted, making the Wi-Fi service suitable for general use.
Wellness facilities, including pools, saunas and a gym, receive positive feedback for being well-maintained and accessible. The rooftop pool and sun loungers are particularly favored. However, frequent mentions of overcrowded, small and occasionally malfunctioning spa areas highlight room for enhancement to meet all guests' expectations.
The gym facilities are typically described as functional and clean with some guests appreciating the rooftop setup. Despite limited and sometimes outdated equipment, the gym meets basic fitness needs. Cleanliness and maintenance could be improved to provide a more satisfying workout experience.
Pool facilities, including indoor and outdoor options, are praised for their cleanliness and maintenance. The rooftop pool with its scenic views and bar service, is a favorite among guests. However, occasional issues like crowding and perceived discrepancies between photos and actual size can diminish the experience.
In summary, the Alexandra Hotel offers a dynamic and convenient location with commendable amenities and services that cater to a wide range of travelers. Despite areas needing improvement in maintenance and cleanliness, the friendly staff and well-maintained facilities contribute to a generally positive guest experience.
Hotel near Golf Courses
Offers convenient access to nearby golf courses, coordinating golf sessions for guests. The hotel provides detailed information about local courses at the reception.
Hotel with Panoramic View Pool
Located in the heart of St. Julians, features a rooftop swimming pool and a terrace with views of the Mediterranean Sea.
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Hotel with Indoor Pool
Guest Reviews
The Alexandra Hotel boasts an exceptionally central location in St. Julian's, Malta, making it a convenient base for exploring the island. The hotel is a short walk from bus stops, ensuring easy access to various attractions and neighboring cities like Valletta. Guests appreciate that bars, restaurants, shops and vibrant nightlife venues in the Paceville district are all within walking distance, allowing for a lively and dynamic experience.
Its proximity to the beach and main bay adds to its allure, providing scenic views and opportunities to relax by the sea. Additionally, the hotel's position in a bustling yet strategically placed area allows guests to enjoy nightlife without being overwhelmed by noise at night.
The hotel’s favorable locale is ideal for young travelers and nightlife enthusiasts, offering a seamless blend of entertainment and ease of transport. For guests who prefer quieter surroundings while still being near essential amenities, the hotel strikes a perfect balance. With easy parking options, fitness facilities and a rooftop pool, the Alexandra Hotel complements its advantageous location with a range of desirable services.
The breakfast at Alexandra Hotel garners mixed reviews from its guests. Positively, many guests appreciate the abundant and varied breakfast offerings, noting a wide selection of both hot and cold items, including continental and traditional options. Breakfast is often described as tasty, filling and of good value for money. The quality and presentation of the food generally meet expectations for a three-star hotel with some guests highlighting specific items like delicious coffee, white cheese, omelettes, fresh croissants and even a selection of Maltese specialties. Cleanliness and service during breakfast also receive frequent commendations, adding to a pleasant dining experience.
On the less favorable side, some guests find the breakfast lacking in variety and repetitive with comments about some dishes being poorly cooked or unseasoned. There are occasional mentions of chaotic dining areas and unfriendly or untrained staff, which detract from the overall experience. The quality of certain breakfast items, such as juices, eggs and pastries, occasionally falls short of expectations with some guests describing them as tasteless or of low quality. Despite these negatives, overall, it appears that many guests enjoy their breakfast experience at Alexandra Hotel, finding it satisfying and enjoyable, though with some room for improvement.
Located in an entertainment district, Alexandra Hotel offers a variety of dining experiences close by that cater to different tastes. Guests have noted the excellent selection and quality of food, including allergen-friendly options. The hotel's proximity to numerous restaurants and bars is a highlight with many guests enjoying appetizing meals at places like Pinseria Sotto and other elegant local establishments. The hotel staff, particularly the receptionists, have been praised for their helpful recommendations and assistance in securing dining reservations, even under challenging circumstances. While the hotel’s own restaurant has received some mixed feedback regarding pricing and availability, the overall dining experiences around the hotel are overwhelmingly positive, providing plenty of options for a satisfying meal.
The rooms at Alexandra Hotel receive mixed feedback from guests, highlighting both positive and negative aspects. On the bright side, many guests appreciate the spaciousness of the rooms with numerous mentions of large and comfortable rooms, often equipped with balconies providing partial sea views. Guests also noted that rooms are generally cleaned daily and some reported fresh towels and tidy accommodations. Several reviews mention comfortable beds and functional amenities such as air conditioning and mini-fridges.
However, the hotel also has its share of shortcomings. Numerous reviews express disappointment with outdated and poorly maintained rooms, citing issues like worn-out furniture, small wardrobes and lack of heating. Cleanliness is a recurring concern with many guests finding dusty surfaces, dirty bathrooms, stained towels and even cockroaches in some instances. Furthermore, the rooms seem to suffer from poor soundproofing, leading to noise disturbances from both outside traffic and within the hotel corridors.
Some rooms fell significantly short of expectations, differing from photos and descriptions provided online. Issues such as poor water pressure, malfunctioning air conditioning and problematic shower cabins were also noted. Despite some rooms being recently renovated or refreshed, the overall consensus indicates a need for more thorough cleaning and cosmetic repairs across the hotel.
In summary, while Alexandra Hotel boasts spacious and occasionally well-kept rooms, it is evident that improvements in maintenance, cleanliness and infrastructure are necessary. Guests looking for comfort and value should weigh these mixed reviews before making their decision.
The beds at Alexandra Hotel receive generally positive feedback for their comfort and size. Many guests highlight the beds as comfortable with several mentioning large and king-size options that stand out for providing restful sleep. The pillows are often described as reliable and the rooms are maintained with bed-making services on a daily basis. However, some reviews indicate inconsistencies and areas needing improvement; complaints include uncomfortable or sagging mattresses, occasionally stained or old bedding and issues with pillows. Despite these concerns, the overall sentiment leans towards beds being a comfortable part of the hotel experience, making it a reliable option for guests prioritizing a good night’s sleep. Regular updates and improvements to the bedding could enhance future guest satisfaction.
The reviews of the Alexandra Hotel highlight notable disparities in cleanliness across different areas of the property. Many guests found the rooms and bathrooms to be cleaned daily with several reviewers noting that the rooms were spacious, clean and well-maintained. The general structure of the hotel, including amenities like the pools, was often praised for being clean and tidy. In terms of hygiene, some visitors pointed out that the hotel adhered to COVID-19 standards, which provided a sense of comfort.
However, there were numerous comments suggesting that cleanliness could be improved significantly. Several guests mentioned issues like mold in bathrooms, dusty surfaces, dirty linens and unkept common areas. Frequent cleaning problems included dust accumulation, dirty floors and stained towels. Some guests also encountered more serious issues such as cockroaches, moldy air conditioning units and neglected shower facilities.
It seems the hotel's cleaning services were inconsistent with some rooms not being thoroughly cleaned or missing attention to detail. While daily cleaning was often mentioned, it was also clear that the level of cleanliness was not always up to the guests' expectations. The overall feedback suggests that while the hotel has the potential for a clean and pleasant stay, there is a pressing need for improved and more consistent cleaning practices across the board.
Alexandra Hotel stands out for the commendable hospitality shown by its staff. The majority of guests report encountering friendly, helpful and welcoming employees, which significantly enhances their stay. Specifically, Aldo and Romina at the front desk receive consistent praise for their professionalism and courteous manner. Guests often highlight how these team members are always available to offer support and advice.
Staff members across various departments, from cleaning to breakfast service, have left a positive mark due to their assistance and friendliness. Lesley at breakfast, for instance, is remembered as particularly noteworthy. The restaurant staff also earn high marks for friendliness and professionalism, making dining a pleasant experience for many guests.
However, it is important to note that there are isolated instances of negative feedback. Some guests report encounters with unhelpful or even rude reception staff and occasional lapses in attentiveness. These negative experiences are outliers but do reflect certain inconsistencies in guest service.
Overall, the staff at Alexandra Hotel contribute significantly to the positive atmosphere due to their kindness and willingness to help. They appear dedicated to making guests feel comfortable and valued, which for the majority outweighs any occasional shortcomings.
The Alexandra Hotel’s Wi-Fi receives mixed feedback from guests, but there are several positive aspects to highlight. Many guests reported that the Wi-Fi was good with strong and reliable signals throughout the hotel. Several reviews praised the fast and stable internet service, especially emphasizing its performance across all rooms and common areas. Some mentioned that the Wi-Fi worked well indoors, particularly around the pool area.
Guests also appreciated the good internet speed and secure connection, noting that the Wi-Fi was satisfactory for general use. Overall, the availability and strength of the Wi-Fi were commonly described as good with improvements noted in recent stays.
However, there were some criticisms regarding the Wi-Fi. A portion of guests experienced weak and unreliable connections, especially within rooms. Occasionally, the Wi-Fi signal dropped or failed to work altogether, leading to inconvenience. Some guests felt that the hotel should enhance the signal strength to offer a more consistent experience.
In summary, while the Alexandra Hotel’s Wi-Fi has room for improvement, many visitors found it to be a strong and dependable service suitable for general needs during their stay.
The Alexandra Hotel offers a commendable range of spa and wellness facilities with both indoor and outdoor pools frequently highlighted positively. The terrace pool equipped with sun loungers and a sauna adds to the allure, complemented by a rooftop pool for those seeking a bit of altitude. The sauna and jacuzzi receive praise for their excellence with guests noting that these areas are well-maintained, clean and provide a pleasant experience. The gym, although not always the focus, is also recognized for its quality, catering well to fitness enthusiasts.
However, there are consistent mentions of the spa area being small, often busy and occasionally not functioning properly. Complaints about the jacuzzi and sauna being out of order or the spa being dirty and smelly, are recurrent. Some guests were disappointed by not receiving the promised amenities, such as robes and slippers and noted that the spa areas lack facilities for disabled guests.
The spa services are free, adding value, yet some find the experience not worth the price paid overall, especially considering nightlife noise that detracts from relaxation. Despite these drawbacks, many guests find the spa a great way to unwind after a day of exploration, appreciating the inclusive access to the pools, gym and sauna. Overall, while the hotel’s wellness offerings have strong points, there’s room for improvement to meet the expectations of all visitors.
The gym facilities at Alexandra Hotel received mixed feedback from guests, though many leaning towards the positive side. Several guests appreciated the gym as functional, clean and occasionally well-equipped, making it a decent place for a workout. The fitness area and on-site gym, sometimes including a pool or sauna, were recognized as a plus with some reviewers specifically praising the rooftop gym for its great setup.
Despite being sometimes described as basic or with limited equipment, the gym was noted as being sufficient for standard fitness routines and the availability of a free gym was also a highlight. Guests also enjoyed the additional amenities such as the indoor and outdoor pools, saunas and Jacuzzis, which were often impeccable and well-maintained.
However, there were some criticisms regarding the gym’s condition and size. Issues mentioned included limited and outdated equipment, cleanliness concerns and poor maintenance in some cases. Notably, some guests found the gym to be overly small or situated in less appealing locations such as the basement, contributing to a less-than-ideal experience.
Overall, the gym at the Alexandra Hotel offers a mix of features that cater to general fitness needs with some room for improvement to meet higher expectations.
The pool facilities at Alexandra Hotel have garnered mixed reviews, yet many guests have highlighted positive aspects that make the pool areas worth mentioning. The hotel boasts both indoor and outdoor pools, including a rooftop pool with stunning views that many guests enjoyed, particularly in the evenings. The rooftop pool area, equipped with a bar service and sun loungers, is a favored spot for relaxation. Cleanliness is frequently noted with several pools described as well-maintained and tidy, along with free access and towel availability enhancing the experience.
The hotel’s heated indoor pool and Jacuzzi have been appreciated, though some found the water too cold or reported issues with cleanliness. The outdoor pool, while nice and often described as large with a good temperature, also faced similar critiques regarding crowding and maintenance. Certain reviews mentioned that pool areas sometimes appear busier and smaller than depicted in photos with loungers often occupied and limited access frustrating some guests.
Despite these occasional drawbacks, the hotel’s pools generally offer a pleasant escape, facilitated by good pool facilities, creating an enjoyable and relaxing atmosphere for visitors seeking to unwind by the water.
The Alexandra Hotel enjoys a prime location offering easy access to a variety of nearby amenities, making it a suitable choice for travelers looking to explore central attractions, restaurants, bars and clubs. The beach is conveniently close, approximately a short walk away, adding to the appeal for sun seekers. Guests have mentioned the presence of multiple beaches in the vicinity, including St. George's Bay and Spinola Bay, both easily reachable.
While there are mixed feelings about the cleanliness and maintenance of the beaches, many guests still appreciated the close proximity and ease of access. They particularly noted the convenience of having beach towels provided by the hotel, which can be taken to both the pool and the beach.
The beaches range in type with some being sandy and others more stony, but the sunny environment compensates for these minor inconveniences. With the seaside promenade nearby, guests can enjoy scenic walks along the water. The hotel's pool adjacent to the beach provides a relaxing alternative for those preferring to stay within the property's premises.
Overall, the easy access to the coast and a range of beach options nearby, combined with the vibrant St. Julian's area, makes the Alexandra Hotel a convenient base for a beach holiday.
Parking at the Alexandra Hotel appears to be a mixed experience according to guest reviews. Some guests appreciate that there is parking available with options including a big parking lot nearby, free parking on the street and both free and paid public parking locations. Certain spots have been organized by the property and there is private parking available. However, many guests find parking to be limited and challenging, especially during busy times like Saturday nights. There is no onsite parking and the nearest public parking can be 200 meters away with additional costly fees. The lack of private parking at the hotel itself and the need for fee-based public parking nearby are noted concerns. Despite these challenges, some visitors have managed to find parking without too much trouble, valuing the hotel's convenient location near parking spots.
Alexandra Hotel is noted for being an excellent choice for family stays, offering a friendly, family-oriented atmosphere. Reviews highlight the availability of spacious family rooms, family suites and suitable lodging that cater to the needs of larger groups. Families particularly enjoy the pool area where kids have a great time and the general ambiance of the hotel fosters a comfortable and clean environment for all.
However, opinions diverge regarding the hotel’s suitability for families with children. While some reviews emphasize the hotel's family-friendly nature, ideal for a family trip and perfect for groups of friends, others noted a lack of visible families with young children and limited family activities. Although the hotel provides family packages and children under two stay free, some guests found the spa facilities lacking for those with kids and pointed out issues such as insufficient space to hang wet clothes in family rooms or storage in family suites.
Despite these critiques, the general consensus is positive, praising the family-focused approach and the enjoyable experience the hotel offers for family stays.
The Alexandra Hotel offers convenient access to nearby golf courses with options for both enthusiasts and casual players. Though the hotel does not have an on-site golf course, its proximity to golfing facilities is noted. The hotel coordinates golf sessions for guests and provides detailed information about local courses at the reception. Additionally, golf equipment is available for rent, simplifying the logistics for travelers looking to enjoy a round of golf during their stay.
The Alexandra Hotel is perfectly situated in the midst of Malta's bustling nightlife, making it an ideal choice for those keen to immerse themselves in the vibrant party scene. Located in the heart of Paceville and St. Julian's nightlife districts, guests are just steps away from a plethora of bars, clubs and restaurants. The hotel's proximity to nightclubs and the main nightclub strip ensures easy access for nightlife enthusiasts.
The area around the hotel is lively and known for its party atmosphere, which is a significant draw for young people and groups of friends looking to enjoy leisurely trips filled with entertainment. Reviewers consistently highlight the hotel's great central location, making it convenient to party all night and relax on the nearby beach during the day.
However, this prime location comes with its share of nightly noise. The sound of ongoing activities, busy bars and restaurants can be heard until late and the vibrant street life often extends into the early morning hours. Therefore, while the hotel is fantastic for those eager to experience Malta's nightlife, it's less suitable for guests seeking a tranquil stay.
Overall, the Alexandra Hotel's location is highly praised for its convenience and lively ambiance, making it a top pick for party-goers and nightlife lovers visiting Malta.
The Alexandra Hotel offers an experience that aligns well with its three-star rating, striking a good balance between price and service. In terms of value for money, the hotel is praised for providing appropriate facilities and services that are characteristic of a solid three-star establishment. Although the equipment and decor might feel a bit outdated compared to other hotels in its category, it meets the expectations for a three-star stay, offering adequate room sizes and basic amenities.
A highlight for many guests is the breakfast, which often exceeds expectations for this category, adding a pleasant touch to the overall experience. The hotel is noted as being classically styled with services that reflect its three-star roots. While some areas like the public rooms may come across as dated and not as clean as desired, the hotel still manages to offer a comfortable stay.
The Alexandra Hotel shines when it comes to value, especially given its location, making it an affordable option for travelers. However, some reviews suggest it barely meets three-star criteria with a few remarks indicating a two-star feel. Overall, the hotel provides a decent, budget-friendly option for a short-term stay, suitable for those who are seeking basic comfort without the frills.
Situated conveniently with public transport links, the Alexandra Hotel is well located for business activities, making it an attractive option for business travelers. Guests have highlighted the 24/7 reception as particularly beneficial, providing flexible support around the clock. The hotel management is noted for its efficiency and helpful receptionists ensure a smooth experience, including reliable Wi-Fi connectivity. Amenities such as a good fitness area cater to those who prioritize staying active during business trips and the provided small lockers and hand luggage facilities offer practical convenience. Overall, the hotel delivers decent value for money with guests especially enjoying the good breakfasts provided.
The rooftop pool at Alexandra Hotel receives high praise from guests for its wonderful setting and added amenities. With an array of positive feedback, the pool area stands out as a prime relaxation spot, featuring sun loungers, a bar and food services. Guests frequently mention the beautiful and fantastic views from the rooftop, which enhance the overall experience. The pool itself is described as clean and well-maintained, although it's noted that the area can become busy at times.
The availability of the rooftop pool until 6pm provides ample opportunity for guests to unwind. Despite occasional closures and a few remarks about the pool's depth and temperature, visitors find the rooftop pool to be an excellent, good value feature that significantly adds to their stay. The combination of a rooftop terrace, lounge facilities and a bar creates a lovely atmosphere that many guests seem to enjoy thoroughly. Overall, the rooftop pool is a highlight of Alexandra Hotel, delivering a scenic and relaxing experience for many visitors.
The Alexandra Hotel offers an indoor pool that receives mixed reviews from its guests. Positively noted are the functional and well-equipped nature of the pool, its heated water and the added amenities like a sauna and jacuzzi. Guests appreciate the free access to the pool and some regard it as amazing, pleasant and a highlight of their stay. However, the pool is frequently described as small and in need of maintenance with occasional hygiene issues and accessibility problems. Despite some occasional wear and minor incidents, many find the indoor pool clean and useful, adding value to the hotel's amenities.
Alexandra Hotel offers an enticing choice for honeymooners seeking a romantic getaway. The hotel boasts a romantic setting, making it a fitting spot for a honeymoon. Couples can enhance their experience with honeymoon packages available, which can be requested in advance. Honeymooners are welcomed with a special gift upon arrival, adding a thoughtful touch to their stay. Guests can also enjoy romantic breakfast options specifically designed for couples, further enhancing the romantic ambiance. While some reviews mentioned unmet expectations, the overall feedback highlights the hotel's potential for creating a memorable honeymoon experience.
Location Show Map
Location
Its proximity to the beach and main bay adds to its allure, providing scenic views and opportunities to relax by the sea. Additionally, the hotel's position in a bustling yet strategically placed area allows guests to enjoy nightlife without being overwhelmed by noise at night.
The hotel’s favorable locale is ideal for young travelers and nightlife enthusiasts, offering a seamless blend of entertainment and ease of transport. For guests who prefer quieter surroundings while still being near essential amenities, the hotel strikes a perfect balance. With easy parking options, fitness facilities and a rooftop pool, the Alexandra Hotel complements its advantageous location with a range of desirable services.
Breakfast
On the less favorable side, some guests find the breakfast lacking in variety and repetitive with comments about some dishes being poorly cooked or unseasoned. There are occasional mentions of chaotic dining areas and unfriendly or untrained staff, which detract from the overall experience. The quality of certain breakfast items, such as juices, eggs and pastries, occasionally falls short of expectations with some guests describing them as tasteless or of low quality. Despite these negatives, overall, it appears that many guests enjoy their breakfast experience at Alexandra Hotel, finding it satisfying and enjoyable, though with some room for improvement.
Dinner
Rooms
However, the hotel also has its share of shortcomings. Numerous reviews express disappointment with outdated and poorly maintained rooms, citing issues like worn-out furniture, small wardrobes and lack of heating. Cleanliness is a recurring concern with many guests finding dusty surfaces, dirty bathrooms, stained towels and even cockroaches in some instances. Furthermore, the rooms seem to suffer from poor soundproofing, leading to noise disturbances from both outside traffic and within the hotel corridors.
Some rooms fell significantly short of expectations, differing from photos and descriptions provided online. Issues such as poor water pressure, malfunctioning air conditioning and problematic shower cabins were also noted. Despite some rooms being recently renovated or refreshed, the overall consensus indicates a need for more thorough cleaning and cosmetic repairs across the hotel.
In summary, while Alexandra Hotel boasts spacious and occasionally well-kept rooms, it is evident that improvements in maintenance, cleanliness and infrastructure are necessary. Guests looking for comfort and value should weigh these mixed reviews before making their decision.
Beds
Cleanliness
However, there were numerous comments suggesting that cleanliness could be improved significantly. Several guests mentioned issues like mold in bathrooms, dusty surfaces, dirty linens and unkept common areas. Frequent cleaning problems included dust accumulation, dirty floors and stained towels. Some guests also encountered more serious issues such as cockroaches, moldy air conditioning units and neglected shower facilities.
It seems the hotel's cleaning services were inconsistent with some rooms not being thoroughly cleaned or missing attention to detail. While daily cleaning was often mentioned, it was also clear that the level of cleanliness was not always up to the guests' expectations. The overall feedback suggests that while the hotel has the potential for a clean and pleasant stay, there is a pressing need for improved and more consistent cleaning practices across the board.
Staff
Staff members across various departments, from cleaning to breakfast service, have left a positive mark due to their assistance and friendliness. Lesley at breakfast, for instance, is remembered as particularly noteworthy. The restaurant staff also earn high marks for friendliness and professionalism, making dining a pleasant experience for many guests.
However, it is important to note that there are isolated instances of negative feedback. Some guests report encounters with unhelpful or even rude reception staff and occasional lapses in attentiveness. These negative experiences are outliers but do reflect certain inconsistencies in guest service.
Overall, the staff at Alexandra Hotel contribute significantly to the positive atmosphere due to their kindness and willingness to help. They appear dedicated to making guests feel comfortable and valued, which for the majority outweighs any occasional shortcomings.
Wi-Fi
Guests also appreciated the good internet speed and secure connection, noting that the Wi-Fi was satisfactory for general use. Overall, the availability and strength of the Wi-Fi were commonly described as good with improvements noted in recent stays.
However, there were some criticisms regarding the Wi-Fi. A portion of guests experienced weak and unreliable connections, especially within rooms. Occasionally, the Wi-Fi signal dropped or failed to work altogether, leading to inconvenience. Some guests felt that the hotel should enhance the signal strength to offer a more consistent experience.
In summary, while the Alexandra Hotel’s Wi-Fi has room for improvement, many visitors found it to be a strong and dependable service suitable for general needs during their stay.
Spa
However, there are consistent mentions of the spa area being small, often busy and occasionally not functioning properly. Complaints about the jacuzzi and sauna being out of order or the spa being dirty and smelly, are recurrent. Some guests were disappointed by not receiving the promised amenities, such as robes and slippers and noted that the spa areas lack facilities for disabled guests.
The spa services are free, adding value, yet some find the experience not worth the price paid overall, especially considering nightlife noise that detracts from relaxation. Despite these drawbacks, many guests find the spa a great way to unwind after a day of exploration, appreciating the inclusive access to the pools, gym and sauna. Overall, while the hotel’s wellness offerings have strong points, there’s room for improvement to meet the expectations of all visitors.
Gym
Despite being sometimes described as basic or with limited equipment, the gym was noted as being sufficient for standard fitness routines and the availability of a free gym was also a highlight. Guests also enjoyed the additional amenities such as the indoor and outdoor pools, saunas and Jacuzzis, which were often impeccable and well-maintained.
However, there were some criticisms regarding the gym’s condition and size. Issues mentioned included limited and outdated equipment, cleanliness concerns and poor maintenance in some cases. Notably, some guests found the gym to be overly small or situated in less appealing locations such as the basement, contributing to a less-than-ideal experience.
Overall, the gym at the Alexandra Hotel offers a mix of features that cater to general fitness needs with some room for improvement to meet higher expectations.
Pool
The hotel’s heated indoor pool and Jacuzzi have been appreciated, though some found the water too cold or reported issues with cleanliness. The outdoor pool, while nice and often described as large with a good temperature, also faced similar critiques regarding crowding and maintenance. Certain reviews mentioned that pool areas sometimes appear busier and smaller than depicted in photos with loungers often occupied and limited access frustrating some guests.
Despite these occasional drawbacks, the hotel’s pools generally offer a pleasant escape, facilitated by good pool facilities, creating an enjoyable and relaxing atmosphere for visitors seeking to unwind by the water.
Beach
While there are mixed feelings about the cleanliness and maintenance of the beaches, many guests still appreciated the close proximity and ease of access. They particularly noted the convenience of having beach towels provided by the hotel, which can be taken to both the pool and the beach.
The beaches range in type with some being sandy and others more stony, but the sunny environment compensates for these minor inconveniences. With the seaside promenade nearby, guests can enjoy scenic walks along the water. The hotel's pool adjacent to the beach provides a relaxing alternative for those preferring to stay within the property's premises.
Overall, the easy access to the coast and a range of beach options nearby, combined with the vibrant St. Julian's area, makes the Alexandra Hotel a convenient base for a beach holiday.
Parking
Family
However, opinions diverge regarding the hotel’s suitability for families with children. While some reviews emphasize the hotel's family-friendly nature, ideal for a family trip and perfect for groups of friends, others noted a lack of visible families with young children and limited family activities. Although the hotel provides family packages and children under two stay free, some guests found the spa facilities lacking for those with kids and pointed out issues such as insufficient space to hang wet clothes in family rooms or storage in family suites.
Despite these critiques, the general consensus is positive, praising the family-focused approach and the enjoyable experience the hotel offers for family stays.
Golf
Nightlife
The area around the hotel is lively and known for its party atmosphere, which is a significant draw for young people and groups of friends looking to enjoy leisurely trips filled with entertainment. Reviewers consistently highlight the hotel's great central location, making it convenient to party all night and relax on the nearby beach during the day.
However, this prime location comes with its share of nightly noise. The sound of ongoing activities, busy bars and restaurants can be heard until late and the vibrant street life often extends into the early morning hours. Therefore, while the hotel is fantastic for those eager to experience Malta's nightlife, it's less suitable for guests seeking a tranquil stay.
Overall, the Alexandra Hotel's location is highly praised for its convenience and lively ambiance, making it a top pick for party-goers and nightlife lovers visiting Malta.
3 Star
A highlight for many guests is the breakfast, which often exceeds expectations for this category, adding a pleasant touch to the overall experience. The hotel is noted as being classically styled with services that reflect its three-star roots. While some areas like the public rooms may come across as dated and not as clean as desired, the hotel still manages to offer a comfortable stay.
The Alexandra Hotel shines when it comes to value, especially given its location, making it an affordable option for travelers. However, some reviews suggest it barely meets three-star criteria with a few remarks indicating a two-star feel. Overall, the hotel provides a decent, budget-friendly option for a short-term stay, suitable for those who are seeking basic comfort without the frills.
Business
Rooftop Pool
The availability of the rooftop pool until 6pm provides ample opportunity for guests to unwind. Despite occasional closures and a few remarks about the pool's depth and temperature, visitors find the rooftop pool to be an excellent, good value feature that significantly adds to their stay. The combination of a rooftop terrace, lounge facilities and a bar creates a lovely atmosphere that many guests seem to enjoy thoroughly. Overall, the rooftop pool is a highlight of Alexandra Hotel, delivering a scenic and relaxing experience for many visitors.
Indoor Pool
Honeymoon
Yes, Alexandra Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Alexandra Hotel.
No, Alexandra Hotel doesn't allow dogs.
No, parking facilities aren't available at Alexandra Hotel.
Yes, Alexandra Hotel has a gym.
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