InfoSummary of reviewsDoubleTree by Hilton West Edmonton consistently receives positive reviews for its prime location, exceptional breakfast, and remarkable staff. Situated conveniently in the west of Edmonton, the hotel offers easy access to major attractions such as Rogers Place and West Edmonton Mall, making it an ideal choice for both business and leisure travelers. Guests appreciate the cleanliness and accessibility of the property, along with the attentive service provided by the hotel staff, who are noted for their professionalism and friendly nature.
The breakfast experience stands out as a highlight, often exceeding typical hotel standards. Guests rave about the diverse and abundant selection available at the breakfast buffet, complemented by the welcoming atmosphere fostered by the staff. While the breakfast may be considered pricey by some, the quality and variety are typically deemed worthwhile.
Rooms at the hotel are praised for their spaciousness and cleanliness. Many guests find the accommodations comfortable, with ample space for families, and appreciate the hotel’s efforts to provide upgrades when necessary. Although some mention minor issues such as worn-out décor and occasional maintenance concerns, these are overshadowed by the overall positive experience, including the scenic views from the rooms.
The hotel is also commended for its exceptional standards of cleanliness, with both rooms and public areas maintained meticulously. Guests consistently describe the environment as inviting and stylish, further enhanced by the hospitable staff who contribute to a seamless and enjoyable stay.
The pool area receives positive remarks for its cleanliness and accessibility, remaining open 24/7 for guest convenience. Families particularly enjoy the pool, though some minor criticisms about the absence of a hot tub and occasional maintenance issues are noted.
Regarding the beds, feedback is mixed. Many guests find them comfortable and conducive to restful sleep, yet some encounter issues with bed condition, size, or firmness. Despite these occasional drawbacks, the overall sentiment tends to lean towards a pleasant sleep experience, adding to the hotel's favorable reputation.
Ultimately, guests leave DoubleTree by Hilton West Edmonton with a strong impression of its convenient location, excellent amenities, and exceptional customer service, all contributing to a memorable and satisfying stay. Show more