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Summary of reviewsTru By Hilton Springfield Downtown stands out as a highly recommended hotel, offering an exceptional experience marked by its prime location, modern amenities, and outstanding service. Situated in the heart of downtown Springfield, the hotel provides convenient access to Missouri State University and a variety of dining, nightlife, and entertainment options, making it an ideal choice for visitors.
Guests are particularly impressed with the breakfast offerings, which feature a diverse and changing selection, highlighted by a popular pancake machine and a variety of healthy options. The fresh and quality meals are complemented by the friendly and helpful staff, enhancing the start to each day.
The modern, minimalist design of the hotel is echoed in its rooms, which are consistently praised for their cleanliness and comfort. While compact, the rooms are efficiently designed with ample storage and well-maintained amenities, including spacious bathrooms and comfortable beds.
Cleanliness is a hallmark of the hotel, with guests frequently commenting on the spotless nature of both the rooms and communal areas. This high standard of cleanliness, along with modern decor and excellent customer service, contributes to a welcoming and trouble-free stay.
The staff at Tru By Hilton receives accolades for their exceptional service, characterized by their professionalism and warmth. The team goes above and beyond to ensure guest comfort, with individual staff members like Mya and Klaire being noted for their extra effort and friendly demeanor.
Fitness enthusiasts appreciate the hotel's gym, which, despite its modest size, offers a well-equipped space for a comprehensive workout. The pristine condition of the equipment and facilities further adds to the positive experience.
The indoor saltwater pool is another highlight, providing a relaxing and clean environment for both adults and children to enjoy. The pool, along with a fully equipped pool table, offers ample recreational options for guests.
Parking at the hotel is convenient and stress-free, with ample free spaces and easy access to downtown Springfield, adding to the overall value and appeal for visitors.
While feedback on the beds is mixed, with some guests finding them a bit firm, the overall sentiment reflects a comfortable sleeping experience, achieving the comfort expectations of most guests.
Overall, Tru By Hilton Springfield Downtown excels in offering a comfortable, clean, and welcoming environment, with a focus on guest satisfaction and convenience, ensuring a memorable stay for all travelers. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
Guests can utilize free parking facilities at this hotel, including available bus parking, adding to the convenience for various travelers.
Accessible Hotel
This hotel is listed among the best accessible hotels in Springfield.
3-Star Hotel
This hotel features modern and efficient rooms, a complimentary breakfast, and a lively social space. It is appreciated for its contemporary design and convenient downtown location.
Hotel with Indoor Pool
The Tru by Hilton includes an indoor pool. It's a practical amenity for guests wanting to exercise or relax.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
Hotel with Heated Pool
Room Types
King RoomThis double room features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Roll-In Shower - Mobility AccessThis double room offers air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room - Hearing AccessThis double room features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen BedsThis quadruple room offers air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility AccessThis quadruple room features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThis quadruple room offers air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
Location
Nestled in a prime spot in downtown Springfield, Tru By Hilton Springfield Downtown offers an ideal location for those exploring Missouri State University and its surroundings. The hotel sits just a stone's throw away from the campus, making it particularly convenient for visitors attending events or visiting students. Additionally, the proximity to downtown ensures easy access to a plethora of dining options, bars, and vibrant nightlife, all within walking distance. Guests appreciate the quiet and safe environment, complemented by the clean and modern minimalist design of the hotel. This centralized position not only makes it a great value for those visiting for concerts or conferences, but also provides a perfect base for families and business travelers alike. With ample parking and friendly staff, this hotel is a standout choice for those seeking comfort and convenience in Springfield.
Breakfast
Tru By Hilton Springfield Downtown seems to have left a largely positive impression on guests with its breakfast offerings. The spread is noted for its diversity, changing slightly each day, which keeps the experience fresh for visitors. Guests have highlighted the standout features like the pancake machine, which has received particular enthusiasm. The breakfast spread offers a variety of choices, including some healthier options and items like egg soufflés and omelets that elevate it above typical continental offerings. Many reviews applaud the freshness and quality of the food, reflecting a well-thought-out selection. Although a few guests suggested extending the breakfast hours or expanding options, the general sentiment remains favorable. The friendly and helpful staff add to the warm breakfast experience, making it a delightful way to start the day at the hotel.
Rooms
Tru By Hilton Springfield Downtown offers a modern and clean experience for travelers seeking comfort in their accommodation. Guests consistently commend the hotel for its cleanliness, with many highlighting the rooms as very clean and well-maintained. The contemporary design of the hotel, including the interior decor and the absence of carpet in the rooms, adds to a hygienic and visually appealing stay.
Rooms are described as compact yet thoughtfully designed, effectively maximizing space with ample storage and necessary amenities. While some guests found the rooms to be on the smaller side, others appreciated the minimalist and efficient setup, including spacious bathrooms and great showers. The bright and comfortable atmosphere in the rooms ensures a restful experience, with several guests noting the comfort of the beds.
Overall, this pet-friendly hotel aims to provide a pleasant stay, bolstered by helpful staff and eye-catching interior design that leaves a positive impression.
Beds
At Tru By Hilton Springfield Downtown, the beds receive mixed feedback from guests, yet the positive remarks shine through. Numerous reviews highlight the comfort of the beds and the quality of the pillows, ensuring a good night's rest for many visitors. Although some guests mention that the beds felt a bit firm, others still found them suitable for a restful sleep. The rooms, described as cozy and efficiently designed, complement the overall comfortable sleeping experience. Despite a few preferences for softer mattresses, the beds generally meet the comfort expectations of most guests, enhancing their stay at this hotel.
Cleanliness
Nestled in Springfield's bustling downtown, Tru By Hilton Springfield Downtown shines as a paragon of cleanliness and modern comfort. Guests consistently praise the hotel for being impeccably clean, emphasizing the spotless nature of their rooms and the entire facility. The hotel’s pristine condition is coupled with modern, well-maintained decor, providing a fresh and inviting atmosphere for travelers. From the spacious rooms to the communal areas, visitors are left impressed by the high standards of cleanliness maintained throughout the property. Additionally, the friendly and accommodating staff contribute to a welcoming and trouble-free stay. This combination of cleanliness, modern amenities, and excellent customer service has made it a preferred choice for returning visitors seeking comfort and peace in the heart of Springfield.
Staff
Tru By Hilton Springfield Downtown prides itself on its outstanding staff, with guests consistently praising the exceptional service and warm hospitality. The team, including remarkable individuals like Mya and Klaire, goes above and beyond to ensure every guest feels welcome and cared for. Whether it's the accommodating front desk personnel or the attentive housekeeping crew, each member exhibits professionalism and kindness. Their helpful nature is evident, with some staff even going the extra mile by offering personal items like phone chargers. Throughout their stay, guests encounter a friendly and personable atmosphere, making interactions with the staff a highlight of their visit. With such a cohesive and pleasant team, guests frequently note that it is the people who make their stay truly memorable at this hotel.
Gym
The gym at Tru By Hilton Springfield Downtown receives high praise from guests, offering a welcoming and well-equipped environment suited for fitness enthusiasts. Despite its relatively small size, the facility impresses with a range of equipment that allows for a comprehensive full-body workout. The cleanliness of the workout area stands out, ensuring a pleasant experience for visitors. Many reviewers express satisfaction with the condition and functionality of the gym equipment, which includes free weights. Overall, the fitness amenities are described as fantastic and ideal for both short stays and regular workouts, contributing positively to the hotel's appeal for those looking to maintain their fitness routine while traveling.
Pool
Visitors to Tru By Hilton Springfield Downtown often highlight the indoor pool as a standout feature, appreciating its cleanliness and inviting warmth. This saltwater pool provides a relaxing environment after a busy day of exploring the city. Many guests note that their children particularly enjoy spending time in the pool, while adults find comfort in both the pool and the well-maintained gym area. The presence of a heated pool adds to the pool's appeal, making it a favored amenity for those seeking leisure and relaxation. Alongside the pool, the hotel's recreational offerings extend to a fully equipped pool table in the lobby, providing entertainment for guests of all ages. Overall, the well-kept and welcoming pool area, complemented by a courteous and helpful staff, contributes significantly to an enjoyable stay.
Parking
Tru By Hilton Springfield Downtown offers a convenient parking experience for guests, characterized by ample free parking spaces and a sense of safety. The hotel's location, within walking distance to downtown, is complemented by its easy onsite parking, making it an attractive option for visitors exploring the area. Guests consistently appreciate the value for money, noting the spaciousness and accessibility of the parking facilities. With its great location and reliable parking amenities, Tru By Hilton ensures a stress-free stay for travelers who prioritize convenience and ease of access.
Yes, Tru By Hilton Springfield Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Tru By Hilton Springfield Downtown.
Yes, Tru By Hilton Springfield Downtown welcomes dogs.
Yes, parking facilities are available at Tru By Hilton Springfield Downtown.
Yes, Tru By Hilton Springfield Downtown has a gym.