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Summary of reviewsThe Holiday Inn Express and Suites Springfield Medical District by IHG consistently earns positive reviews across several key categories, notably location, breakfast, cleanliness, and staff hospitality. Its strategic location, near main roads and local amenities, adds to its appeal, offering guests easy access to attractions and dining options. The hotel's complimentary breakfast is repeatedly highlighted for its variety and quality, making a memorable part of guests' stays with fresh, tasty offerings that cater to diverse preferences.
The rooms add further satisfaction, being spacious, modern, and equipped with useful amenities like a fridge and microwave. Their cleanliness and thoughtful layout are appreciated, ensuring a comfortable and high-quality experience for both short-term and extended stays. The overall hotel cleanliness is lauded, with the property and facilities being well-maintained and inviting, contributing to guests' positive impressions.
The staff are recognized for their friendly and accommodating nature, enhancing the guest experience through thoughtful interactions and service. The team's dedication to hospitality is consistently noted as contributing significantly to the pleasant atmosphere of the hotel. While the pool area is appreciated for its cleanliness and family-friendly environment, occasional mentions of its size and temperature do arise.
The comfort of the beds receives mixed feedback, with many guests finding them soft and restful, paired well with clean rooms. However, preferences for firmer beds and the comfort level of sofa beds vary. Despite these occasional critiques, the overall experience is buoyed by the hotel's attentive staff and welcoming environment, making the Holiday Inn Express and Suites Springfield Medical District by IHG a favored choice among travelers. Show more
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Categories
Family Friendly Hotel
This hotel provides comfortable accommodations with amenities suitable for families, including an indoor pool and complimentary breakfast. Its location near the medical district offers a quieter environment while still being accessible to various attractions. It is recognized for its cleanliness and friendly service.
What percentage of your guests are families?Between 50% and 90%
Is there a kids' club?No
Do you offer babysitting/child services?No
Additional amenities for children:
Swimming pool suitable for children
Answers last updated by Holiday Inn Express and Suites Springfield Medical District by IHG
This Holiday Inn Express offers accessibility equipment and accessible parking, ensuring a comfortable stay for guests with mobility needs. The availability of a swimming pool with disabled access further enhances the experience.
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms Please specify: all floors
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: we have one roll in shower but several accessible rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: handicapped rooms
Are wheelchairs offered to guests who do not come with their own?Yes, for free
Is there anything that you would like to highlight, add or clarify? we at this time only have one wheelchair in the hotel
Answers last updated by Holiday Inn Express and Suites Springfield Medical District by IHG
The Holiday Inn Express & Suites includes a functional indoor pool. It's a practical amenity for guests wanting to exercise or relax.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard Room with Two Queen BedsThis room features a flat-screen TV, microwave, refrigerator, and a sofa bed.
Standard King RoomThis room features a flat-screen TV, microwave, refrigerator, and a sofa bed.
King SuiteThis suite features a flat-screen TV, microwave, refrigerator, and a seating area sofa bed.
Queen Suite with Two Queen BedsThis suite features a flat-screen TV, microwave, refrigerator, and a seating area sofa bed.
King Room - Mobility Access/Hearing AccessibleOffering a flat-screen TV, this room includes a visual alarm system and an accessible bath tub.
Queen Room with Two Queen Beds with Bath Tub - Disability Access/Non-SmokingOffering a flat-screen TV, this room includes a visual alarm system and an accessible bath tub.
Standard Queen Room with Two Queen Beds - Communications and Mobility AccessibleOffering a flat-screen TV, this room includes a visual alarm system and an accessible bath tub.
King Suite with Roll-In Shower - Disability Access/Non-SmokingOffering a flat-screen TV, this suite includes an accessible bath tub and a visual alarm system.
Suite - Hearing Accessible - Non-SmokingOffering a raised toilet with grab bars, this room includes a flat-screen TV.
Suite - Hearing Accessible - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
King Room - Hearing AccessibleFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
9.1
Excellent
Location
The Holiday Inn Express and Suites Springfield Medical District by IHG is praised for its ideal location. It is conveniently close to main roads, which makes finding the hotel straightforward and accessing nearby attractions hassle-free. Guests appreciate that there are multiple dining options within walking distance, enhancing the convenience of their stay. Many reviews highlight the proximity to various local amenities, emphasizing that the hotel is well-situated for exploring the area. The property is also described as being very clean, which adds to its appeal for travelers seeking a comfortable and accessible accommodation choice. This hotel’s location and cleanliness seem to be key factors contributing to a pleasant guest experience.
Breakfast
Guests at the Holiday Inn Express and Suites Springfield Medical District by IHG consistently praise the hotel's complimentary breakfast, highlighting it as a standout feature of their stay. Many reviews commend the variety and quality of the offerings, describing it as one of the best hotel breakfasts they've experienced in weeks. The selection includes a range of hot items such as scrambled eggs, omelets, sausages, pancakes, and bacon, along with other choices like yogurt, bagels, biscuits, gravy, oatmeal, and bread for toast. The breakfast is noted for being fresh, warm, and delicious, and guests particularly appreciate the excellent coffee and abundance of options available each day. Overall, the breakfast experience at this hotel leaves a lasting impression, contributing to a comfortable and enjoyable stay.
Rooms
The Holiday Inn Express and Suites Springfield Medical District by IHG offers an impressive level of comfort and cleanliness in its rooms, consistently providing a positive experience for guests. Visitors frequently mention the spaciousness of the rooms, noting that they offer ample space for personal comfort, making them an excellent choice for both short and extended stays. The rooms are described as modern and equipped with useful amenities such as a fridge, microwave, and coffee maker, adding to the convenience of the stay.
The cleanliness of the rooms is a recurring theme in guest reviews, contributing to the overall satisfaction of those visiting the hotel. It is clear that attention to detail in maintaining cleanliness plays a vital role in creating a welcoming environment. Guests also appreciate the very soft beds, ensuring a restful night's sleep.
While one review mentioned the room being smaller than expected, the majority of guests highlight the spacious and comfortable layout, accentuated by features such as two beds and a couch, demonstrating the hotel's commitment to providing a high-quality, comfortable experience for all its visitors.
Beds
When it comes to accommodations at Holiday Inn Express and Suites Springfield Medical District by IHG, guests have varied opinions on the comfort of the beds. Some visitors highlight the comfort, mentioning that the beds and linens are soft, and overall, the beds are very comfortable, providing a restful night's sleep. A number of guests also appreciate the cleanliness of the rooms paired with comfortable beds, an important factor for travelers seeking rejuvenation during their stay. However, not everyone finds the beds entirely to their liking; some suggest that beds could be a little firmer or note that the beds and sofa beds were not as comfortable as expected. Additionally, opinions extend to the age and softness of the mattresses, with a few guests suggesting that very soft beds were not ideal for those with back issues. While comfort level may vary among travelers, many describe the experience positively, balanced by friendly and helpful staff enhancing their stay.
Cleanliness
Holiday Inn Express and Suites Springfield Medical District by IHG consistently receives high praise for its exceptional cleanliness. Guests frequently highlight the hotel as one of the cleanest they have experienced. The establishment is noted for its clean facilities and well-maintained property, including the inviting and tidy hot tub area. Visitors appreciate the spacious, clean rooms that contribute to a pleasant stay. The facilities resonate with guests due to their cleanliness, enhancing the overall experience alongside the friendly and helpful staff. While there was a mention of stained towels, this seems to be an isolated incident in a sea of positive comments regarding cleanliness. Overall, the hotel environment stands out as immaculate, reinforcing its reputation as a clean and welcoming place to stay.
Staff
The staff at Holiday Inn Express and Suites Springfield Medical District by IHG consistently receive high praise for their friendliness and helpful nature. Guests frequently highlight the courteous and polite demeanor of the staff, noting how every interaction with them leaves a positive impression. The front desk staff stands out for their attentiveness and willingness to accommodate guests' needs, even going as far as providing complimentary room upgrades. Overall, the hotel team is described as exceptionally friendly and attentive, ensuring that every guest feels welcomed and cared for. This focus on genuine hospitality, coupled with the clean environment, contributes significantly to the pleasant experience reported by visitors.
Pool
The Holiday Inn Express and Suites Springfield Medical District by IHG offers a well-maintained pool experience that is generally appreciated by guests. Many highlight the cleanliness and pleasant environment of both the pool and hot tub, making it an attractive option for families. Children especially seem to enjoy the pool, and the heated feature is noted as accommodating. However, some guests find the pool smaller than anticipated, and a few mention that the water can be colder than expected. Despite these occasional drawbacks, the overall feedback indicates a positive impression of the pool facilities within the hotel.
Yes, Holiday Inn Express and Suites Springfield Medical District by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express and Suites Springfield Medical District by IHG.
No, Holiday Inn Express and Suites Springfield Medical District by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express and Suites Springfield Medical District by IHG.
Yes, Holiday Inn Express and Suites Springfield Medical District by IHG has a gym.