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Summary of reviewsQuality Inn US65 & E Battlefield Rd in Springfield boasts a prime location, offering guests easy access to nearby attractions, fast food outlets, stores, and the highway, making it a convenient choice for travelers. The area is known for its cleanliness and tranquility, further enhanced by the friendly staff who contribute to a pleasant overall atmosphere. Guests appreciate the seamless combination of value and convenience, with everything one might need within easy reach.
Breakfast at the hotel is well-received, featuring a varied buffet-style selection that accommodates different tastes. Many guests praise the quality, often describing it as excellent and fabulous. The hearty offerings, like eggs and gravy, are frequently highlighted, with consistent service ensuring items are well-stocked, leaving visitors impressed with the morning experience.
The hotel's rooms are noted for their spaciousness and comfort, especially for those traveling with pets. The disability-accessible bathrooms are particularly large, making them easy to use. Comfortable beds and a quiet ambiance often guarantee a restful night, though some guests mention inconsistencies in room cleanliness and maintenance, with issues such as stains, mold, and odors occasionally noted. When cleanliness standards are met, the rooms provide a pleasant environment.
While some areas of the hotel are well-maintained, offering a clean and peaceful experience, there are concerns about inconsistency in cleanliness across the property. Issues with dirty floors, mold, dust, and occasional odors are pointed out by certain guests. Despite these setbacks, the ambiance of the rooms and the ease of access to the hotel's location remain popular points.
The staff at Quality Inn receive high praise for their exceptional friendliness and helpfulness. Guests often speak highly of the warm interactions with everyone from management to front desk clerks, particularly the daytime staff. The considerate and accommodating nature of the team significantly enhances guests' experiences, playing a crucial role in the enjoyable atmosphere of the hotel. While one negative interaction with an employee named Carla is noted, the majority of encounters are positive, reflecting the staff's key role in guest satisfaction. Show more
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Categories
Dog Friendly Hotel
Hotel with Swimming Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Queen Room with Two Queen Beds - Non-SmokingOffering free Wi-Fi and a TV with cable channels, this room includes ironing facilities.
King Room - Non-SmokingOffering free Wi-Fi and a TV with cable channels, this room includes ironing facilities.
Queen Room with Two Queen Beds - SmokingOffering free Wi-Fi and a TV with cable channels, this room includes ironing facilities.
King Room with Accessible Tub - Accessible/Non-SmokingThe unit has 1 bed.
King Room with Roll-In Shower - Accessible/Non-SmokingThe unit has 1 bed.
Guest Reviews
7.5
Good
Location
Situated in a prime spot, the Quality Inn US65 & E Battlefield Rd in Springfield offers guests the convenience of easy access to the surrounding area. Its proximity to fast food outlets, stores, and the highway makes it a perfect choice for travelers looking to explore nearby attractions without hassle. The location is not only easy to find but also provides an ideal setting for leisurely walks, enhancing the overall appeal for visitors. Guests frequently highlight the cleanliness and tranquility of the area, paired with friendly staff, contributing to a pleasant stay. This hotel seamlessly blends value with convenience, making it close to everything one might need during their visit.
Breakfast
The breakfast experience at Quality Inn US65 & E Battlefield Rd Springfield is generally positive, offering an array of options that cater to different tastes. Guests commonly appreciate the hearty and varied selection, which includes both sweet and savory items available in a buffet style. Many reviews highlight the quality, noting that the breakfast is excellent, great, and even fabulous. There is a consistent mention of a good selection, including enjoyable items like eggs and gravy. The hotel maintains a reliable service, ensuring that breakfast items are always replenished, leaving guests highly impressed with the quality and management of the morning offerings. Overall, the breakfast at this hotel is well-regarded and contributes to an enjoyable stay.
Rooms
Quality Inn US65 & E Battlefield Rd Springfield offers spacious rooms that accommodate guests comfortably, even for those traveling with pets. For stays requiring accessibility, the disability bathroom is notably large, making it easy to maneuver and use. Many visitors appreciate the comfortable beds that promise a restful night's sleep and enjoy the quiet ambiance of the rooms. When maintained, rooms can be clean and fresh-smelling, providing a pleasant environment. However, there are inconsistencies in cleanliness and upkeep that should be noted, as several guests have highlighted concerns like the presence of stains, mold, and lingering odors in some areas. While some find the bathroom and vanity area compact, others find the room's size acceptable. Overall, guests can expect varying experiences, but there's potential for a comfortable stay when cleanliness standards are met.
Cleanliness
Travelers staying at the Quality Inn US65 & E Battlefield Rd Springfield often commend the cleanliness of some rooms, noting that these rooms were notably clean, which suggests a good level of maintenance in certain areas of the hotel. Guests appreciate the ease of access to the hotel's location, finding it convenient for travel purposes. The ambiance of rooms is also highlighted as favorable, with guests enjoying the peace and quiet during their stay. However, there are certain drawbacks raised by other visitors. Concerns have been noted about the cleanliness in some parts of the property, with specific issues such as dirty floors, mold in the restroom, and dustiness being mentioned. Some guests observed hair in the bedding, wood shavings in the towels, and an unpleasant musty odor in their rooms. Additionally, difficulties with the air conditioning were experienced, particularly when rooms were exposed to direct sunlight. Overall, while certain rooms are well-maintained, there is inconsistency in cleanliness across the hotel.
Staff
The Quality Inn US65 & E Battlefield Rd in Springfield is known for its exceptionally friendly and helpful staff. Guests frequently highlight the warmth and geniality of everyone they encounter, from the manager to the front desk clerks. The daytime staff is particularly appreciated for their pleasant and accommodating demeanor, contributing significantly to visitors' positive experiences. Most of the reviews note that staff members are considerate and go out of their way to ensure guest comfort, enhancing the overall pleasant atmosphere of the hotel. While there is a mention of a less favorable interaction during check-in with an employee named Carla, the vast majority of experiences are overwhelmingly positive, suggesting that the hotel team plays a crucial role in making stays enjoyable.
Yes, Quality Inn US65 & E Battlefield Rd Springfield has pool(s) that belong to one or more of the following categories: .
No, a spa isn't available at Quality Inn US65 & E Battlefield Rd Springfield.
Yes, Quality Inn US65 & E Battlefield Rd Springfield welcomes dogs.
No, parking facilities aren't available at Quality Inn US65 & E Battlefield Rd Springfield.
Yes, Quality Inn US65 & E Battlefield Rd Springfield has a gym.