Red Roof Inn Springfield, IL

Springfield 39.78941100, -89.60455000 , 3200 Singer Avenue (Show on Map)
5.2
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRed Roof Inn Springfield, IL receives mixed reviews, with notable strengths in certain areas. The hotel's location is a significant advantage for travelers due to its proximity to major routes and attractions, including the Illinois State Fairgrounds and downtown Springfield, all accessible from the iconic Route 66. This convenience, coupled with nearby grocery stores and dining options, offers guests easy access to local amenities and facilitates hassle-free travel.

The staff at Red Roof Inn Springfield receive praise for their efficiency and courteousness. Guests appreciate the professional and friendly nature of the team's interactions during check-in and check-out, which contributes to a welcoming atmosphere. The staff is generally described as attentive and helpful, enhancing the stay for many visitors.

However, the hotel faces notable challenges in other areas, particularly with its rooms and cleanliness. Guests report rooms as being spacious for larger groups, but various issues detract from the experience, including unpleasant odors from smoke and mold, signs of wear and tear, and malfunctioning amenities such as smoke alarms and mini-fridges. Cleanliness issues are prevalent, with reports of dirty rooms, stained linens, pests, and poor maintenance. These concerns significantly impact the overall perception of the hotel.

In summary, while Red Roof Inn Springfield, IL benefits from a strategic location and commendable staff, improvements in room conditions and cleanliness are necessary to enhance overall guest satisfaction.
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Dog Friendly Motel
This hotel allows one pet to stay free of charge. A second pet is permitted for a reasonable fee of $15 per night, with a combined weight limit of 80 lbs for up to two pets.

Accessible Motel
Red Roof Inn provides accessible rooms with visual alarms and notification devices, wider doorways, lowered vanities, and mirrors. Bathrooms include toilets with grab bars, tubs with grab bars, and roll-in showers. Common areas feature accessible parking, compliant signage, and accessible routes. The hotel also offers strobe fire alarms in public areas, TTY for guest rooms, visual alerts for doors and phones, vibrating alarm clocks, and volume control on guest room phones.

Room Types
Superior King Room Non-Smoking Free Wi-Fi and cable TV are provided in this room, along with a microwave and fridge.

Standard King Room Non-Smoking Free Wi-Fi and cable TV are provided in this room.

Standard King Room Smoking Free Wi-Fi and cable TV are provided in this room.

Superior King Room Smoking Free Wi-Fi and cable TV are provided in this room.

Superior King Room Disability Access Non-Smoking Offering free Wi-Fi and a cable TV, this accessible room includes a work desk.

Superior King Room Disability Access Smoking Offering free Wi-Fi and a cable TV, this accessible room includes a work desk.

Standard Room with Two Queen Beds Non-Smoking The double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Standard Room with Two Queen Beds Smoking The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Standard King Room Disability Access Roll-ln Shower Non-Smoking This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Guest Reviews
5.2
Rated
Location
Red Roof Inn Springfield, IL is conveniently situated for travelers seeking easy access to major routes and key local attractions. Positioned along the iconic Route 66, this hotel offers guests the advantage of being right off the highway, facilitating hassle-free travel to various destinations. The proximity to a grocery store and several dining options adds to its appeal, allowing guests to enjoy local amenities without venturing far. Although the location is somewhat remote, making certain conveniences less accessible, it remains a desirable spot for those attending events at the Illinois State Fairgrounds or exploring downtown Springfield. Despite a few safety concerns, guests generally appreciate the location for the ease of reaching other parts of the area and the value it provides.

Rooms
Red Roof Inn in Springfield, IL, leaves much to be desired according to guest reviews. While some rooms were spacious enough to accommodate four adults comfortably, significant concerns highlight the hotel experience. Many guests noted unpleasant odors, including heavy smoke and mold, in rooms that were supposed to be non-smoking. The smoke alarm was either absent or not functional, causing safety concerns. Issues such as water leaks, malfunctioning room keys, broken televisions, and non-working mini-fridges were common. Rooms showed considerable wear and tear, and cleanliness was a recurrent issue, with reports of dingy conditions, dirty bathrooms, and stained sheets. The hotel’s actual condition and amenities did not match promotional photos, leading to a disappointing stay for many.

Cleanliness
Visitors to the Red Roof Inn in Springfield, IL, have voiced serious concerns regarding its cleanliness standards. There are numerous reports of unclean conditions throughout the hotel, including guestrooms and bathrooms. Guests frequently encountered dirty rooms with stained and worn surfaces, persistent odors of smoke, and the presence of pests such as roaches and flies. The linens and sheets were sometimes found with holes or stains, and some guests had to change them themselves due to cleanliness issues. The overall state of the hotel, from the walls to the grounds, has been described as filthy and unkempt, casting doubt over its maintenance. The lack of a breakfast option further detracts from the experience, leaving guests questioning the value of their stay.

Staff
At Red Roof Inn Springfield, IL, guests generally find the staff to be efficient and courteous. Many commend the professionalism and friendliness of the team, highlighting positive interactions during both check-in and check-out processes. Visitors have praised the reception for its politeness and have appreciated the personable nature of the desk staff, contributing to a welcoming atmosphere. The well-run facility benefits from an attentive staff that is frequently described as helpful, with guests noting their pleasant demeanor. However, there have been instances where some guests felt the staff could be more proactive or accommodating, but on the whole, the hotel staff leaves a favorable impression on most guests.


No, Red Roof Inn Springfield, IL doesn't have any pool.

No, a spa isn't available at Red Roof Inn Springfield, IL.

Yes, Red Roof Inn Springfield, IL welcomes dogs.

No, parking facilities aren't available at Red Roof Inn Springfield, IL.

No, Red Roof Inn Springfield, IL doesn't have a gym.

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