Quality Inn & Suites Springfield Southwest near I-72

Springfield 39.74966900, -89.70774700 , 3442 Freedom Drive (Show on Map)
7.2
Good


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Summary of reviewsQuality Inn & Suites Springfield Southwest near I-72 is lauded for its advantageous location, making it a preferred choice for travelers due to its easy access to major highways and proximity to numerous shopping and dining options. Guests appreciate the hotel's position in a safe and peaceful environment, close to essential services, which enhances the overall convenience and accessibility of their stay.

The complimentary breakfast is a highlight among guests, praised for its extensive variety and quality, with notable mentions of the hot and delicious offerings. The friendly and attentive service provided by staff, particularly Ms. Cindy, adds a personal touch to the breakfast experience, making mornings at the hotel pleasant and satisfying.

Guest rooms are described as spacious, clean, and modern, offering comfort and convenience with amenities like microwaves and fridges. Although there have been occasional issues with cleanliness, the overall feedback emphasizes a welcoming atmosphere and restful experience, accentuated by comfortable beds.

Cleanliness throughout the hotel is generally commended, with guests appreciating the well-maintained facilities and the staff's commitment to providing a hygienic environment. While minor cleanliness concerns have been noted, especially regarding the pool area, the overall impression remains positive.

The staff consistently receives high praise for their friendly and accommodating nature, contributing to a welcoming and efficient service experience across various hotel areas. Special mentions of team members like Rodney, Sarah, and Cindy highlight the dedication of the staff in ensuring guest satisfaction.

The hotel offers a satisfactory fitness experience, characterized by a well-kept gym and pool area, despite concerns about the hot tub jets and early closing times. The indoor pool and hot tub are appreciated for their size and convenience, though cleanliness issues have surfaced in some reviews.

The beds stand out as a major positive aspect, with guests frequently noting their comfort and coziness, contributing to restful stays. Occasional concerns about mattress or pillow comfort are outweighed by the overall favorable impressions.

For business travelers, the hotel's strategic location and proximity to business amenities like Kinko's make it an attractive option. Guests commend the clean, comfortable accommodations, friendly staff, and overall value, making the hotel suitable for business purposes despite minor internet connectivity issues.

The pet-friendly policy at Quality Inn & Suites is a welcome feature for guests traveling with pets, underscored by the presence of grassy areas and responsive staff addressing pet-related concerns. Guests value the opportunity to travel with their furry companions and appreciate the additional room comfort offered in pet-friendly accommodations.

Overall, Quality Inn & Suites Springfield Southwest near I-72 provides a convenient, comfortable, and welcoming experience, with its prime location, attentive staff, and well-rounded amenities being key factors in its positive guest reviews.
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Categories
Dog Friendly Hotel
This hotel welcomes two pets up to 30 lbs for an additional fee. Both dogs and cats are permitted, and there are areas on site to walk dogs.

Hotel with Swimming Pool
Offers an indoor pool for guest relaxation. The pool area provides a convenient amenity for travelers seeking leisure during their stay.

  Outdoor Pool  


Business Hotel
Provides a business center and free Wi-Fi. In-room amenities include a work desk with an ergonomic chair.

Hotel with Parking
This hotel provides convenient parking facilities for its guests.

Hotel with Gym
The hotel provides a fitness center, allowing guests to maintain their exercise regimen. It offers basic equipment for a standard workout.

Hotel for Honeymoon

Hotel with Outdoor Pool

Room Types
King Room - Non-Smoking Offering free Wi-Fi and a cable TV, this room includes a refrigerator and tea and coffee-making facilities.

Queen Room with Two Queen Beds - Non-Smoking Offering free Wi-Fi and a cable TV, this room includes a refrigerator and tea and coffee-making facilities.

King Suite - Non-Smoking This suite provides a seating area and a TV with cable channels.

King Room - Accessible/Non-Smoking This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.

Queen Room with Roll-In Shower - Accessible/Non-Smoking This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.

Queen Suite with Two Queen Beds and Living Room - Non Smoking This suite offers a seating area and a TV with cable channels.

Guest Reviews
7.2
Good
Location
Quality Inn & Suites Springfield Southwest near I-72 boasts an enviable location that consistently receives positive feedback from guests. Situated conveniently near major highways, this hotel offers easy access on and off the freeway, making it an ideal stop for travelers. The area is rich with a multitude of shopping and dining options, with many stores and restaurants within walking distance or just a short drive away. The surrounding neighborhood is described as safe and peaceful, providing a comfortable environment for guests. With the added convenience of being close to essential services such as pharmacies and supermarkets, visitors find the location particularly practical for various needs during their stay in Springfield. The combination of a prime location, affordability, and nearby amenities makes this hotel a favored choice for travelers looking for convenience and accessibility.

Breakfast
The breakfast experience at the 'Quality Inn & Suites Springfield Southwest near I-72' garners widespread praise among guests. Many highlight the wonderful range of options available, including scrambled eggs, fresh waffles, biscuits and gravy, cinnamon rolls, and more, ensuring a well-rounded meal to start the day. Notably, the breakfast is described as hot, satisfying, and delicious, surpassing typical expectations with its comprehensive selection. The service is another standout feature, with numerous guests commending the friendly and hospitable staff, especially the impressive efforts of Ms. Cindy, whose warmth and attentiveness enhance the breakfast experience. While there are occasional remarks about the lack of breakfast meat or some items being served cold, overall, guests appreciate the quality and variety of the free breakfast offered. In essence, the hotel delivers a pleasant breakfast experience with the added bonus of excellent staff service, making it a noteworthy aspect of the stay.

Rooms
At Quality Inn & Suites Springfield Southwest near I-72, guests have generally found the rooms to be spacious and accommodating, with a particular emphasis on comfort and cleanliness. Many praise the rooms for being well-equipped, noting practical furniture suitable for work or leisure. The accommodations are frequently described as modern, stylish, and offering good value for the cost, making them ideal for both quick getaways and extended stays. The comfortable beds are consistently highlighted, contributing to a restful experience.

Most reviews reflect a positive atmosphere, with clean and welcoming rooms that boast a quiet environment. The presence of convenient amenities such as microwaves, fridges, and options for accessible showers are appreciated by guests. Despite a few reports of cleanliness issues, such as dirty spots on bedspreads and occasional unpleasant odors, the overall impression from guests emphasizes a clean, comfortable, and modern stay, bolstered by friendly and helpful staff. The convenient location of the hotel adds to its appeal, making it a reliable choice for both leisure and work-related trips.

Beds
Guests at Quality Inn & Suites Springfield Southwest near I-72 consistently found the beds to be a standout feature of their stay. Many reviews praised the beds as comfortable, clean, and particularly cozy, making for a restful night’s sleep. Descriptions like very comfortable and the most comfortable I've slept in at a motel suggest that the hotel prioritizes guest comfort in bedding. Positive mentions also highlighted the comfort and warmth of the bedding and pillows, with some guests noting the inclusion of a soft, warm comforter on a huge king size bed. However, occasional feedback mentioned issues with uncomfortable mattresses and flat pillows, though these concerns were less common. Overall, the consensus is that the beds at this location offer a high level of comfort, enhancing the overall guest experience.

Cleanliness
The 'Quality Inn & Suites Springfield Southwest near I-72' is consistently praised for its cleanliness. Guests have commended the hotel for its clean and welcoming environment, emphasizing the spotless condition of the rooms and overall property. The staff's dedication to maintaining cleanliness is frequently noted, and the hotel offers a comfortable and hygienic stay with clean facilities and well-kept rooms. Visitors find the beds comfortable, with bright white sheets and towels adding to the hotel’s clean atmosphere. The staff’s friendly and accommodating nature contributes to the pleasant experience, ensuring that guests feel welcomed throughout their stay. Although the hotel generally receives high marks for its cleanliness, some guests have experienced occasional areas of concern, including issues with pool cleanliness and hallway odors. Despite these isolated incidents, the overall impression is of a clean and comfortable hotel with a staff committed to providing a pleasant guest experience.

Staff
Quality Inn & Suites Springfield Southwest near I-72 receives consistently positive feedback about its staff, characterized by their friendliness, helpful attitudes, and efficiency. Guests repeatedly describe their interactions with staff members as pleasant and welcoming, emphasizing the friendly atmosphere from the front desk to the breakfast area. Special mentions are made of specific team members, including Rodney and Sarah, who are noted for their kindness, accommodating nature, and ability to efficiently handle guest needs. Cindy, responsible for the breakfast area, is recognized for maintaining a clean environment, serving hot food, and engaging in pleasant conversation with guests. Despite a singular negative experience reported regarding a breakfast staff member, the overall impression is overwhelmingly positive, underscoring the team’s commitment to creating an inviting and accommodating experience for travelers. The staff’s proactive and responsive approach is highlighted, as they consistently strive to meet guests’ expectations and ensure a seamless stay, even when faced with challenges such as late check-outs.

Gym
The Quality Inn & Suites Springfield Southwest near I-72 offers a decent fitness experience for guests. The gym is noted for being pretty good, contributing to a fairly agreeable workout environment. Cleanliness is a highlight, with both the fitness center and pool receiving positive remarks for their upkeep. The hotel features an indoor pool and hot tub, though some guests have reported issues such as the hot tub jets not working and a pool area in need of some refreshing. It's important to be aware that the fitness center is located outside the hotel, which might be inconvenient for some. Additionally, early closing times for the gym and pool may impact guests looking for late-night exercise options. Despite a few equipment concerns and operational nuances, the amenities provide a satisfactory fitness option for those staying in the area.

Pool
Quality Inn & Suites Springfield Southwest offers an indoor pool and hot tub that have left varying impressions on guests. Many found the hot tub to be a relaxing feature, with some noting it as a real treat and great for unwinding. Guests appreciated that the pool was open late and is a decent size, providing ample opportunity for leisure and fun, especially for families with kids. Positive remarks also extend to the overall customer service, which seemed to enhance the enjoyment of the pool area.

However, the cleanliness of the pool has been a point of contention for some guests. Several reviews mentioned concerns about the pool's appearance, with descriptions of greenish, cloudy water and reports of algae or mold. Despite these issues, there were also mentions of a well-kept pool area, suggesting improvements or differing experiences among visitors. The hot tub, while generally appreciated, encountered mixed reviews due to issues with the jets.

Overall, the pool and hot tub facilities could be an enjoyable part of the stay, offering a decent size and indoor convenience, though cleanliness issues might require attention to ensure a consistently pleasant experience for all guests.

Business
Quality Inn & Suites Springfield Southwest near I-72 proves to be a practical choice for business travelers, primarily due to its strategic location and the surrounding amenities. Positioned conveniently next to Kinko's business center, it provides easy access for professionals needing business services and quick connectivity. Travelers have noted its proximity to essential venues for events or gatherings, making it suitable for those planning such occasions.

The hotel offers great value for money, with clean, comfortable rooms and accommodating staff. Visitors have highlighted the friendliness and helpfulness of the front desk personnel, who even offer useful local advice regarding shopping options. While there were mentions of internet connectivity issues, the availability of free Wi-Fi supports a productive stay, and the overall value for a business trip is emphasized.

In summary, the clean, comfortable accommodations combined with its appealing location make this hotel an attractive choice for those visiting Springfield for business purposes.

Dog Friendly
Quality Inn & Suites Springfield Southwest near I-72 offers a pet-friendly environment that caters well to guests traveling with their furry companions. The hotel charges a reasonable $15 fee per pet, allowing travelers to bring their dogs along, which many appreciate. Guests have noted the presence of grassy areas suitable for pets, offering a convenient spot for them to enjoy some outdoor time.

While the pet-friendly policy is a primary draw, it seems that attention to cleanliness specifically related to pets is also considered. A notable mention is the assistance from the desk clerk, Brayden, who took care of issues such as cleaning the air filter to eliminate any lingering dog odors, suggesting the staff is responsive and helpful.

Overall, though there were some concerns about pets relieving themselves in corridors, the pet-friendly atmosphere, combined with the convenience of being able to travel with pets, stands out as a significant positive aspect of staying at this location. Additionally, guests find comfort in the king-size bed rooms with couches, adding to the appeal for traveling pet owners.


Yes, Quality Inn & Suites Springfield Southwest near I-72 has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Quality Inn & Suites Springfield Southwest near I-72.

Yes, Quality Inn & Suites Springfield Southwest near I-72 welcomes dogs.

Yes, parking facilities are available at Quality Inn & Suites Springfield Southwest near I-72.

Yes, Quality Inn & Suites Springfield Southwest near I-72 has a gym.

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