Red Roof Inn PLUS+ West Springfield
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsRed Roof Inn PLUS+ West Springfield enjoys a prominent location that guests appreciate for its convenience, affordability and accessibility. It is situated near essential amenities, shops, restaurants and popular attractions, making it an ideal spot for visitors seeking to explore the area and connect with family. The hotel's commitment to accommodating individuals with disabilities further enhances its appeal.
The rooms, while described as small, are generally noted for their cleanliness and comfort. They come equipped with reliable Wi-Fi, a large mini fridge and a working microwave. Guests frequently praise the friendly and helpful staff, especially front desk personnel like Jeffrey and Geo, who contribute to a positive and welcoming atmosphere. The 24-hour availability of the front desk staff and room service is also appreciated.
However, some guests have reported issues with cigarette smoke smells, flat pillows and dated bathrooms. Cleanliness has received mixed reviews with some guests praising super clean rooms while others highlighted problems such as dirty floors, stained tubs and insufficient cleaning practices. Despite these issues, the initial appearance of the rooms often comes across as clean and comfortable.
The beds are generally comfortable with many guests enjoying a good night's sleep. Positive remarks frequently highlight the comfort and cleanliness of the bedding, though some guests have reported issues with dirty bedding and uncomfortable mattresses.
As a pet-friendly establishment, Red Roof Inn PLUS+ West Springfield offers ample grassy areas for dogs and does not charge extra for pets, making it a convenient choice for pet owners. However, cleanliness in the pet run area and noise from barking dogs have been minor concerns.
In summary, Red Roof Inn PLUS+ West Springfield is a favorable choice for travelers seeking a budget-friendly, conveniently located and pet-welcoming hotel, especially when weighing the positive experiences of cleanliness, comfort and exceptional service from the staff.
Categories
The rooms, while described as small, are generally noted for their cleanliness and comfort. They come equipped with reliable Wi-Fi, a large mini fridge and a working microwave. Guests frequently praise the friendly and helpful staff, especially front desk personnel like Jeffrey and Geo, who contribute to a positive and welcoming atmosphere. The 24-hour availability of the front desk staff and room service is also appreciated.
However, some guests have reported issues with cigarette smoke smells, flat pillows and dated bathrooms. Cleanliness has received mixed reviews with some guests praising super clean rooms while others highlighted problems such as dirty floors, stained tubs and insufficient cleaning practices. Despite these issues, the initial appearance of the rooms often comes across as clean and comfortable.
The beds are generally comfortable with many guests enjoying a good night's sleep. Positive remarks frequently highlight the comfort and cleanliness of the bedding, though some guests have reported issues with dirty bedding and uncomfortable mattresses.
As a pet-friendly establishment, Red Roof Inn PLUS+ West Springfield offers ample grassy areas for dogs and does not charge extra for pets, making it a convenient choice for pet owners. However, cleanliness in the pet run area and noise from barking dogs have been minor concerns.
In summary, Red Roof Inn PLUS+ West Springfield is a favorable choice for travelers seeking a budget-friendly, conveniently located and pet-welcoming hotel, especially when weighing the positive experiences of cleanliness, comfort and exceptional service from the staff.
Dog Friendly Hotel
This hotel allows 1 pet up to 80 lbs for no additional fee, and 2 pets up to 80 lbs for $15 per night (not to exceed $105 per stay). Both dogs and cats are welcome, and there is a grassy pet relief area on the property.
Hotel with Parking
Parking is available at this hotel. Its location offers budget-friendly accommodation with convenient interstate access.
Accessible Hotel
This hotel is listed as an accessible property, indicating it provides facilities and services for guests requiring accessibility features.
3-Star Hotel
This hotel provides essential amenities at a budget-friendly price. It's a practical choice for short stays.
Guest Reviews
Red Roof Inn PLUS+ West Springfield boasts an excellent location that has garnered appreciation for its convenience and accessibility. Many guests have found it to be ideally situated close to essential amenities such as shops, restaurants and popular attractions like the Big E and the MassMutual Center. This strategic positioning makes it easy for visitors to meet up with family or enjoy nearby activities and dining options.
Guests have also noted the hotel's affordability, highlighting the value it offers relative to its prime location. In addition to being budget-friendly, the hotel is praised for being accommodating to individuals with disabilities, ensuring a comfortable stay for all.
Despite a few remarks about noise from the parking lot, the general sentiment remains positive regarding the hotel's ease of access to various points of interest. Cleanliness and comfort are also recurring themes in the reviews, contributing to an overall satisfying stay experience at Red Roof Inn PLUS+ West Springfield.
'Red Roof Inn PLUS+ West Springfield' offers a mixed but generally favorable experience regarding their rooms. On the positive side, guests frequently mention that the rooms are clean with clean sheets and towels. The rooms, although described as small, are comfortable and come equipped with great Wi-Fi and useful facilities like a large mini fridge and a working microwave. Some guests appreciated the room service and the 24-hour availability of the hotel staff at the front desk.
However, there were consistent issues with cigarette smoke smell in some rooms, flat pillows and the dated and tiny bathrooms, which some found too small to get dressed in. There were also specific problems like a dirty phone and a malfunctioning sink. Nevertheless, for those looking for a convenient stay with essential amenities and reliable cleanliness, 'Red Roof Inn PLUS+ West Springfield' remains a viable option.
The beds at Red Roof Inn PLUS+ West Springfield have received mixed reviews, though many guests found them comfortable. Phrases such as "beds very comfortable," "comfy bed," and "the bed itself was quite comfortable" were commonly mentioned with some guests noting the good size and nice pillow selection. Positive comments include "The bed was very comfortable and clean" and "The big comfy bed and body pillow," underscoring a generally favorable impression for many.
However, there were a few negative remarks. Some guests mentioned issues such as "Need better pillows or more pillows" and "the bedding was dirty." A few guests had an uncomfortable experience, stating "The bed was uncomfortable" or even "The worst beds I've ever slept on." One review pointed out that the mattresses appeared unkempt and were described as looking like "something that you find on the side of the road."
While a majority of the comments leaned towards a positive experience highlighting the comfort of the beds, a handful of critical remarks suggest that the experience might vary depending on the specific room or individual preferences.
Red Roof Inn PLUS+ West Springfield has gathered mixed feedback regarding its cleanliness from recent guest reviews. Positive remarks highlight instances of super clean rooms with mentions of overall cleanliness and comfort being appreciated by some visitors. Nonetheless, a significant number of reviews point out various cleanliness issues. Commonly reported problems include dirty floors, unclean bathrooms, stained and chipped tubs and insufficient cleaning practices. Several guests also observed unclean bedding and a lack of sufficient towels and soap. Additionally, there have been troubling reports of dead bugs, hair from previous guests and an unpleasant smell in some rooms. The outside areas also garnered criticism for their lack of cleanliness. While some found the initial appearance clean and comfortable, consistent cleanliness appeared to be an area needing improvement at this hotel.
The staff at the Red Roof Inn PLUS+ West Springfield has received numerous commendations for their exceptional service. Many guests have highlighted the front desk personnel, describing them as very friendly, helpful and polite. Particular mention was made of staff members like Jeffrey and Geo, who were noted for their great assistance and pleasant demeanor. The housekeeping team also received praise for going out of their way to ensure a comfortable and easy stay for visitors. Additionally, the front lobby staff has been recognized for their kindness and very good customer service. Despite a few instances where guests found the staff unfriendly or unfamiliar with their duties, the majority of reviews reflect a positive experience with guests appreciating the fast and efficient check-in process and the accommodating nature of the team.
Red Roof Inn PLUS+ West Springfield offers several amenities catering to travelers with dogs, making it a convenient choice for pet owners. Guests appreciate the ample grassy areas available for dog walks and for pets to do their potty routine. The hotel does not impose any extra charges for pets, which is a noted advantage. The area around the hotel is also favorable for walking dogs. However, there are some issues raised about the cleanliness of the designated pet run area. It is also important to be aware of the potential for noise from dogs barking early in the morning. Overall, the hotel provides a welcoming environment for dogs, which guests find beneficial for their stay.
Location Show Map
Location
Guests have also noted the hotel's affordability, highlighting the value it offers relative to its prime location. In addition to being budget-friendly, the hotel is praised for being accommodating to individuals with disabilities, ensuring a comfortable stay for all.
Despite a few remarks about noise from the parking lot, the general sentiment remains positive regarding the hotel's ease of access to various points of interest. Cleanliness and comfort are also recurring themes in the reviews, contributing to an overall satisfying stay experience at Red Roof Inn PLUS+ West Springfield.
Rooms
However, there were consistent issues with cigarette smoke smell in some rooms, flat pillows and the dated and tiny bathrooms, which some found too small to get dressed in. There were also specific problems like a dirty phone and a malfunctioning sink. Nevertheless, for those looking for a convenient stay with essential amenities and reliable cleanliness, 'Red Roof Inn PLUS+ West Springfield' remains a viable option.
Beds
However, there were a few negative remarks. Some guests mentioned issues such as "Need better pillows or more pillows" and "the bedding was dirty." A few guests had an uncomfortable experience, stating "The bed was uncomfortable" or even "The worst beds I've ever slept on." One review pointed out that the mattresses appeared unkempt and were described as looking like "something that you find on the side of the road."
While a majority of the comments leaned towards a positive experience highlighting the comfort of the beds, a handful of critical remarks suggest that the experience might vary depending on the specific room or individual preferences.
Cleanliness
Staff
Dog Friendly
No, Red Roof Inn PLUS+ West Springfield doesn't have any pool.
No, a spa isn't available at Red Roof Inn PLUS+ West Springfield.
Yes, Red Roof Inn PLUS+ West Springfield welcomes dogs.
Yes, parking facilities are available at Red Roof Inn PLUS+ West Springfield.
No, Red Roof Inn PLUS+ West Springfield doesn't have a gym.
Location Show Map
More Options
