La Quinta by Wyndham Springfield
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Summary of reviewsLa Quinta by Wyndham Springfield is widely regarded for its strategic and convenient location that appeals to both leisure and business travelers. Situated near major attractions and amenities such as the Basketball Hall of Fame, Six Flags New England and local train stations, guests find it easy to explore downtown Springfield. The immediate vicinity offers various dining options, including a Dunkin' Donuts next door, making it a top choice for visitors.
The breakfast experience at the hotel is generally well-received with many guests praising the variety and quality of the offerings. The inclusion of hot items such as eggs, bacon and waffles is particularly appreciated, although some visitors pointed out occasional inconsistencies and a lack of fresh fruit.
Rooms are consistently noted for their spaciousness and cleanliness. Guests appreciate the modern decor and comfortable beds, contributing to a pleasant stay. The hotel staff, especially those at the front desk and the bartender Kim, receive high marks for their friendliness and professionalism, adding to the overall positive guest experience.
Cleanliness is generally praised with many describing the rooms as spotless and well-maintained. However, some inconsistencies and specific issues like dirty floors and bedding have been reported. Despite these concerns, most guests find the hotel's hygiene satisfactory.
Parking facilities at the hotel are highlighted as ample and convenient with many guests appreciating the large parking lot and the accessibility of parking spaces. The hotel's family-friendly environment, complete with an arcade and pool, also stands out, making it a popular choice for family vacations.
The indoor pool offers fun for families, though some guests noted that it could use better maintenance. Similarly, the gym is praised for its cleanliness but would benefit from more diverse and well-maintained equipment.
The complimentary Wi-Fi service receives mixed reviews with some guests experiencing reliable speeds while others faced connectivity issues. Business travelers find the hotel suitable with good business areas, meeting rooms and late check-out options.
Overall, La Quinta by Wyndham Springfield delivers a reliable and consistent three-star experience, ideal for travelers seeking a budget-friendly option with comfortable accommodations and convenient amenities. While there are areas for improvement, the hotel's positive aspects largely contribute to a satisfactory stay for most guests.
Categories
The breakfast experience at the hotel is generally well-received with many guests praising the variety and quality of the offerings. The inclusion of hot items such as eggs, bacon and waffles is particularly appreciated, although some visitors pointed out occasional inconsistencies and a lack of fresh fruit.
Rooms are consistently noted for their spaciousness and cleanliness. Guests appreciate the modern decor and comfortable beds, contributing to a pleasant stay. The hotel staff, especially those at the front desk and the bartender Kim, receive high marks for their friendliness and professionalism, adding to the overall positive guest experience.
Cleanliness is generally praised with many describing the rooms as spotless and well-maintained. However, some inconsistencies and specific issues like dirty floors and bedding have been reported. Despite these concerns, most guests find the hotel's hygiene satisfactory.
Parking facilities at the hotel are highlighted as ample and convenient with many guests appreciating the large parking lot and the accessibility of parking spaces. The hotel's family-friendly environment, complete with an arcade and pool, also stands out, making it a popular choice for family vacations.
The indoor pool offers fun for families, though some guests noted that it could use better maintenance. Similarly, the gym is praised for its cleanliness but would benefit from more diverse and well-maintained equipment.
The complimentary Wi-Fi service receives mixed reviews with some guests experiencing reliable speeds while others faced connectivity issues. Business travelers find the hotel suitable with good business areas, meeting rooms and late check-out options.
Overall, La Quinta by Wyndham Springfield delivers a reliable and consistent three-star experience, ideal for travelers seeking a budget-friendly option with comfortable accommodations and convenient amenities. While there are areas for improvement, the hotel's positive aspects largely contribute to a satisfactory stay for most guests.
Dog Friendly Hotel
La Quinta hotels are often known for being pet-friendly. Specific amenities may vary, but they generally welcome pets.
Business Hotel
La Quinta typically provides essential amenities that may suit budget-conscious business travelers.
Accessible Hotel
This hotel is identified as an accessible property, offering features to accommodate guests with accessibility needs.
3-Star Hotel
This hotel is a budget-friendly option with essential amenities. It is suitable for short stays and travelers on a budget.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
La Quinta by Wyndham Springfield boasts an exceptionally convenient location, frequently praised by guests for its proximity to various attractions and amenities. The hotel is well-placed near the highway, making it easily accessible for those traveling by car and is just a short walk from the Amtrak and Union train stations, which is ideal for those arriving by public transport. It's an excellent choice for visitors planning to explore downtown Springfield with many reviews highlighting its nearness to popular spots such as the Basketball Hall of Fame, the Big E fairgrounds, Springfield College and Six Flags New England.
Guests appreciate the immediate vicinity of restaurants and bars, as well as a convenient Dunkin' Donuts right next door. With shopping centers and the casino also close by, there’s no shortage of things to do. The location supports both leisure and business travel with the property's central position making it simple to navigate to various key destinations. Visitors noted the hotel's cleanliness and the comfort it offers, alongside positive mentions of the breakfast. Overall, La Quinta by Wyndham Springfield is a well-received destination for its strategic location and comprehensive amenities.
At La Quinta by Wyndham Springfield, the breakfast experience appears to be a significant aspect of guests' stays with many expressing positive sentiments. The breakfast offerings were frequently described as delicious, fantastic and outstanding with a notable variety of food items that garnered high praise. Guests especially appreciated the inclusion of breakfast with their stay, considering it a great value. Highlights often mentioned included the excellent breakfast buffets, the availability of hot items like eggs, bacon and waffles and a sizable breakfast area that served a diverse array of options.
However, a handful of critiques also emerged regarding the breakfast experience. Some guests felt the breakfast could have been hotter, while others reported that certain items like muffins were stale or that the breakfast lacked fresh fruit. During the pandemic, the shift to pre-packaged or bagged breakfasts disappointed several guests who missed the traditional hot buffet experience. The breakfast variety and quality appeared inconsistent at times, depending on the person preparing it.
Overall, the breakfast at La Quinta by Wyndham Springfield received mostly positive feedback for its taste, variety and inclusion in the room price, making it a valuable part of the stay for many guests. However, some noted room for improvement in terms of consistency, temperature and availability of fresh items.
La Quinta by Wyndham Springfield offers a variety of experiences when it comes to its rooms. On the positive side, guests consistently highlight the spaciousness and cleanliness of the rooms. Numerous reviews emphasize that the room areas, including those with beds and sofas, are large and provide plenty of space to move around. The rooms are often described as clean and comfortable with modern looks and nice decor. Many guests found the beds to be comfortable and enjoyed good views from their rooms.
The hotel's location receives praise for being conveniently close to local amenities such as Dunkin' Donuts. The helpful and friendly customer service also adds to the pleasant stay reported by many guests.
However, there are some areas that need improvement. A recurring issue mentioned is noise—both from the road outside and from within the building, such as the elevator and plumbing. Some rooms have been noted for having unpleasant smells, such as cigarette smoke or pet urine. There are also mentions of maintenance issues, including outdated bathrooms, broken items and occasional cleanliness oversights.
Despite the negatives, the overall sentiment remains fairly positive with many guests appreciating the large, comfortable and clean rooms, along with good customer service and a convenient location.
The beds at La Quinta by Wyndham Springfield have been described as comfortable and clean by many guests. Numerous reviews highlighted the beds as being very comfortable, soft and offering a good night's rest. Guests frequently mentioned the beds' comfort, often referring to them as super comfy, great or fantastic. The cleanliness of the rooms also seemed to be a consistent plus with multiple mentions of clean, spacious rooms complementing the comfortable beds.
However, reviews also indicated that not every experience was ideal. Some guests reported issues with the beds, citing instances of thin or lumpy mattresses, discomfort and even structural issues such as sunken or crater-like impressions. Despite these occasional complaints, the overall sentiment leaned towards positive feedback about the bed and room comfort at the hotel.
La Quinta by Wyndham Springfield presents a mixed picture when it comes to cleanliness. Many guests praised the hotel for its exceptionally clean rooms and well-maintained property. Descriptions such as "very clean," "pristine," and "spotless" were repeatedly mentioned, reflecting positively on the hotel's overall hygiene. Visitors appreciated the "clean and awesome service" and remarked that "everything was very clean," pointing to a generally satisfactory level of cleanliness and maintenance.
However, not all reviews were glowing. Some guests noted areas that could use more attention, such as dirty elevators and rooms that were not cleaned properly with mentions of specific issues like dirty floors, uncleaned bathrooms and unpleasant smells. Instances of dirty bedding with pubic hair, broken amenities and unsatisfactory housekeeper services also raised concerns.
Despite these issues, the hotel still managed to leave a positive impression on many with comments highlighting clean and comfortable rooms and a commitment to cleanliness that was evident to most guests. For those willing to overlook some inconsistencies, La Quinta by Wyndham Springfield largely delivers a clean and comfortable stay.
The staff at La Quinta by Wyndham Springfield receive commendable feedback for their friendliness and professionalism. The front desk often stands out, noted for its helpful, courteous and attentive service. Guests frequently mention their positive interactions with the front desk team, highlighting their friendly and welcoming demeanor.
A particular highlight is bartender Kim, who is repeatedly praised for being extremely nice, friendly and attentive. Her consistent positive mentions underscore the exceptional service she provides, making a lasting impression on many guests.
The overall customer service at the hotel also receives high marks for being friendly and helpful, contributing to an overall pleasant stay. Management is commended for their effectiveness and other staff members, including those in the maintenance and cleaning teams, are appreciated for their courteous and professional conduct.
However, not all feedback is positive. There are occasional mentions of unfriendly or rude staff members, especially in the morning shifts at the front desk and breakfast area. A few guests noted unhelpful or inattentive service, pointing to potential areas for improvement in staff training and consistency.
Overall, while the majority of the staff at La Quinta by Wyndham Springfield are well-regarded for their excellent service, there are isolated incidents indicating room for enhancement in customer interactions and support.
La Quinta by Wyndham Springfield offers a complimentary Wi-Fi service that has received mixed feedback from guests. Some visitors appreciated the fast and free Wi-Fi, noting its reliability and satisfactory speed. Others found the Wi-Fi to be inconsistent with occasional issues such as slow speeds and connectivity difficulties. Despite the varied experiences, the availability of free internet access is a notable convenience for many guests during their stay.
The gym at La Quinta by Wyndham Springfield offers a fitness facility praised by guests for its cleanliness and good equipment. However, some visitors noted that a significant portion of the gym equipment was not well maintained or broken, including the running and weight machines. Despite its small size, the gym has been referred to as nice and sufficient for a workout, but could benefit from better maintenance and a broader range of equipment to meet various fitness needs.
The indoor pool at La Quinta by Wyndham Springfield receives mixed feedback from guests. While families and children seem to particularly enjoy it, often describing it as fun and large enough to keep them entertained, there are some notable issues. Many guests appreciated the pool's good size and cleanliness, which contributed to enjoyable stays. The hotel's inclusion of an indoor pool was a highlight for many visitors, as it added an element of fun to their experience.
However, some concerns were raised about the pool's upkeep. Guests noted that the pool area appeared dated with peeling paint and a lack of maintenance contributing to a less inviting atmosphere. The temperature of the pool water was another point of contention with some guests finding it too cold to comfortably swim in. Additionally, the lack of amenities such as changing facilities and an adequate supply of pool towels was mentioned, indicating room for improvement in guest services.
While the pool has its charm, particularly for children, more rigorous maintenance and attention to detail could significantly enhance the overall guest experience at the indoor pool area.
La Quinta by Wyndham Springfield receives generally positive feedback regarding its parking facilities. Guests appreciate the good and accessible parking options, noting there is ample, on-site parking available, including free parking. There is plenty of parking space with some guests highlighting the convenience of parking spaces situated right in front of their doors. The large parking lot is frequently mentioned as an advantage, making it easy for guests to find a spot without trouble. While some guests found parking to be challenging or slim, the presence of polite parking attendants helps to mitigate any concerns. Overall, the parking facilities are described as large and comfortable, contributing positively to the guest experience.
La Quinta by Wyndham Springfield is an excellent choice for families, providing a welcoming and kids-friendly environment. Families find it perfect for group stays as it offers multiple rooms suitable for larger gatherings. Children particularly enjoy the arcade and pool, which adds to the overall family-friendly atmosphere. The hotel is considered highly favorable for family trips with many guests highlighting its suitability for family activities and gatherings. Additionally, being both pet-friendly and accommodating to families of all sizes, it stands out as a great place for a family retreat.
La Quinta by Wyndham Springfield generally delivers a solid experience for those seeking a reliable mid-range option. Praised for being a good hotel for a 3-star category, it often exceeds expectations for its class. The property provides a standard quality that aligns well with its three-star rating, making it ideal for travelers in transit or families with children. Guests found the service and facilities to be average but reflective of typical three-star offerings with no major surprises, either positive or negative. The standard continental breakfast and fair amenities meet the expectations of a three-star hotel, ensuring a consistent and satisfactory stay. Though the hotel is occasionally noted to fall short of higher-end quality, it remains true to its three-star status, making it a reliable choice for budget-conscious travelers.
La Quinta by Wyndham Springfield is well-suited for business travelers, offering features that cater specifically to work-related needs. The hotel provides ample business areas and meeting rooms that are suitable for conferences and business gatherings. The free wireless internet service is noted for its speed, making it ideal for handling business documents and other work-related tasks efficiently. Additionally, business services are readily available, along with the convenience of late check-out options. The hotel's facilities and services make it an appropriate choice for short business stays and trips. While the rooms' insulation might need improvement, the overall amenities cater well to the needs of business professionals.
La Quinta by Wyndham Springfield receives mixed reviews regarding accessibility. Many guests found that the hotel's facilities were accessible and noted that the rooms were easy to navigate for those with disabilities. The hotel’s location was praised for being conveniently accessible to downtown and providing good access to various places around Springfield. However, there were several significant criticisms. Some guests mentioned that the bathroom doors didn’t close properly and that the accessible facilities were inadequate, including issues with toilet accessibility, insufficient ramp levels and doors that were not wide enough. Additionally, some ramps led to nowhere and maid service requests were not always effectively managed.
La Quinta by Wyndham Springfield offers an inviting indoor pool that has garnered positive feedback from guests. With comments highlighting its warmth and cleanliness, the pool stands out as a significant amenity. Visitors have praised it for its size, describing it as both large and fun, adding an enjoyable aspect to their stay. Many appreciate the fact that the pool is heated, which is a particularly attractive feature during the winter months. The presence of a hot tub or spa adjacent to the pool further enhances the experience, creating a relaxing environment. Although a few reviews mentioned occasional issues with towel availability and maintenance quality, the overall sentiment remains favorable for this well-kept facility.
La Quinta by Wyndham Springfield is highly praised for its exceptional pet-friendly accommodations, making it a popular choice for travelers with dogs. The facility is renowned for being welcoming to dogs with a noted ease and fun associated with bringing pets along. Guests consistently highlight how dogs are always welcome and the hotel's policies ensure pets are treated as valued members of the family. The pet-friendly area and dog-friendly amenities further enhance the stay, emphasizing the hotel’s commitment to being a pet-friendly facility where pets are fine and accepted.
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Location
Guests appreciate the immediate vicinity of restaurants and bars, as well as a convenient Dunkin' Donuts right next door. With shopping centers and the casino also close by, there’s no shortage of things to do. The location supports both leisure and business travel with the property's central position making it simple to navigate to various key destinations. Visitors noted the hotel's cleanliness and the comfort it offers, alongside positive mentions of the breakfast. Overall, La Quinta by Wyndham Springfield is a well-received destination for its strategic location and comprehensive amenities.
Breakfast
However, a handful of critiques also emerged regarding the breakfast experience. Some guests felt the breakfast could have been hotter, while others reported that certain items like muffins were stale or that the breakfast lacked fresh fruit. During the pandemic, the shift to pre-packaged or bagged breakfasts disappointed several guests who missed the traditional hot buffet experience. The breakfast variety and quality appeared inconsistent at times, depending on the person preparing it.
Overall, the breakfast at La Quinta by Wyndham Springfield received mostly positive feedback for its taste, variety and inclusion in the room price, making it a valuable part of the stay for many guests. However, some noted room for improvement in terms of consistency, temperature and availability of fresh items.
Rooms
The hotel's location receives praise for being conveniently close to local amenities such as Dunkin' Donuts. The helpful and friendly customer service also adds to the pleasant stay reported by many guests.
However, there are some areas that need improvement. A recurring issue mentioned is noise—both from the road outside and from within the building, such as the elevator and plumbing. Some rooms have been noted for having unpleasant smells, such as cigarette smoke or pet urine. There are also mentions of maintenance issues, including outdated bathrooms, broken items and occasional cleanliness oversights.
Despite the negatives, the overall sentiment remains fairly positive with many guests appreciating the large, comfortable and clean rooms, along with good customer service and a convenient location.
Beds
However, reviews also indicated that not every experience was ideal. Some guests reported issues with the beds, citing instances of thin or lumpy mattresses, discomfort and even structural issues such as sunken or crater-like impressions. Despite these occasional complaints, the overall sentiment leaned towards positive feedback about the bed and room comfort at the hotel.
Cleanliness
However, not all reviews were glowing. Some guests noted areas that could use more attention, such as dirty elevators and rooms that were not cleaned properly with mentions of specific issues like dirty floors, uncleaned bathrooms and unpleasant smells. Instances of dirty bedding with pubic hair, broken amenities and unsatisfactory housekeeper services also raised concerns.
Despite these issues, the hotel still managed to leave a positive impression on many with comments highlighting clean and comfortable rooms and a commitment to cleanliness that was evident to most guests. For those willing to overlook some inconsistencies, La Quinta by Wyndham Springfield largely delivers a clean and comfortable stay.
Staff
A particular highlight is bartender Kim, who is repeatedly praised for being extremely nice, friendly and attentive. Her consistent positive mentions underscore the exceptional service she provides, making a lasting impression on many guests.
The overall customer service at the hotel also receives high marks for being friendly and helpful, contributing to an overall pleasant stay. Management is commended for their effectiveness and other staff members, including those in the maintenance and cleaning teams, are appreciated for their courteous and professional conduct.
However, not all feedback is positive. There are occasional mentions of unfriendly or rude staff members, especially in the morning shifts at the front desk and breakfast area. A few guests noted unhelpful or inattentive service, pointing to potential areas for improvement in staff training and consistency.
Overall, while the majority of the staff at La Quinta by Wyndham Springfield are well-regarded for their excellent service, there are isolated incidents indicating room for enhancement in customer interactions and support.
Wi-Fi
Gym
Pool
However, some concerns were raised about the pool's upkeep. Guests noted that the pool area appeared dated with peeling paint and a lack of maintenance contributing to a less inviting atmosphere. The temperature of the pool water was another point of contention with some guests finding it too cold to comfortably swim in. Additionally, the lack of amenities such as changing facilities and an adequate supply of pool towels was mentioned, indicating room for improvement in guest services.
While the pool has its charm, particularly for children, more rigorous maintenance and attention to detail could significantly enhance the overall guest experience at the indoor pool area.
Parking
Family
3 Star
Business
Accessible
Indoor Pool
Dog Friendly
Yes, La Quinta by Wyndham Springfield has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at La Quinta by Wyndham Springfield.
Yes, La Quinta by Wyndham Springfield welcomes dogs.
No, parking facilities aren't available at La Quinta by Wyndham Springfield.
Yes, La Quinta by Wyndham Springfield has a gym.
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