InfoSummary of reviewsTru By Hilton Franklin Cool Springs Nashville receives an abundance of positive reviews, making it a favored choice for various types of travelers. Its location is particularly praised, with guests appreciating the hotel's strategic position off the I-65 highway. This grants easy access to Downtown Nashville and the culturally rich Historic Franklin, all while being nestled in a quiet, safe neighborhood. Surrounded by a wealth of dining options, entertainment spots, and retail stores, the area is ideal for those wanting both relaxation and adventure.
The hotel grounds and facilities are noted for their modern, clean, and inviting design. Guests are especially fond of the lobby, which provides private nooks for work and relaxation. The rooms themselves are described as exceptionally clean and well-maintained, with modern decor and comfortable beds ensuring a restful experience. The hotel is commended for its attention to detail in cleanliness, even extending to Covid precautions.
A highlight of the stay is the breakfast, which offers a diverse and high-quality spread catering to various tastes. The availability of Lavazza coffee and a pancake maker adds uniqueness to the breakfast experience. Though there are minor comments about occasional chaos and limited options, the overall breakfast experience is deemed a positive aspect of the stay, enhanced by its complimentary nature.
The staff at Tru By Hilton Franklin Cool Springs Nashville are frequently applauded for their friendliness and professionalism. Guests note the warmth and efficiency of the team, with specific employees receiving praise for their exceptional service, enhancing the overall guest experience.
Families find the hotel particularly accommodating, with a family-friendly atmosphere and numerous activities in the lobby, such as games and a pool table. The availability of child-friendly amenities and easy access to nearby food options further solidifies it as an excellent choice for families.
Lastly, the comfort of the beds is a notable benefit, with many guests enjoying a restful sleep owing to their supportive nature. This, combined with the quiet environment and spotless rooms, ensures a comfortable and pleasant stay for all visitors at Tru By Hilton Franklin Cool Springs Nashville. Show more
