Tru By Hilton Franklin Cool Springs Nashville

Franklin 35.92387400, -86.81189400 , 1001 Knoll Top Lane (Show on Map)


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Summary of reviewsTru By Hilton Franklin Cool Springs Nashville receives an abundance of positive reviews, making it a favored choice for various types of travelers. Its location is particularly praised, with guests appreciating the hotel's strategic position off the I-65 highway. This grants easy access to Downtown Nashville and the culturally rich Historic Franklin, all while being nestled in a quiet, safe neighborhood. Surrounded by a wealth of dining options, entertainment spots, and retail stores, the area is ideal for those wanting both relaxation and adventure.

The hotel grounds and facilities are noted for their modern, clean, and inviting design. Guests are especially fond of the lobby, which provides private nooks for work and relaxation. The rooms themselves are described as exceptionally clean and well-maintained, with modern decor and comfortable beds ensuring a restful experience. The hotel is commended for its attention to detail in cleanliness, even extending to Covid precautions.

A highlight of the stay is the breakfast, which offers a diverse and high-quality spread catering to various tastes. The availability of Lavazza coffee and a pancake maker adds uniqueness to the breakfast experience. Though there are minor comments about occasional chaos and limited options, the overall breakfast experience is deemed a positive aspect of the stay, enhanced by its complimentary nature.

The staff at Tru By Hilton Franklin Cool Springs Nashville are frequently applauded for their friendliness and professionalism. Guests note the warmth and efficiency of the team, with specific employees receiving praise for their exceptional service, enhancing the overall guest experience.

Families find the hotel particularly accommodating, with a family-friendly atmosphere and numerous activities in the lobby, such as games and a pool table. The availability of child-friendly amenities and easy access to nearby food options further solidifies it as an excellent choice for families.

Lastly, the comfort of the beds is a notable benefit, with many guests enjoying a restful sleep owing to their supportive nature. This, combined with the quiet environment and spotless rooms, ensures a comfortable and pleasant stay for all visitors at Tru By Hilton Franklin Cool Springs Nashville.
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Hotel Taking Steps Towards Sustainability
As a Tru by Hilton property, it incorporates efficient design principles and operational initiatives aimed at reducing waste and energy consumption as part of the brand's commitment to sustainability.

Family Friendly Hotel
This hotel provides a modern and efficient stay with complimentary breakfast. The hotel is designed to cater to a younger audience with family-friendly spaces.

Accessible Hotel
Tru By Hilton Franklin Cool Springs Nashville is listed as Accessibility-Friendly and offers accessible rooms. They have accessible facilities and provide free parking.

3-Star Hotel
This hotel offers a modern and vibrant experience with comfortable rooms and unique amenities. It is a popular choice for its contemporary style and value.

Dog Friendly Hotel

Business Hotel

Hotel with Gym

Room Types
King Room The spacious double room offers air conditioning, a tiled floor, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room provides heating and a flat-screen TV with streaming services. The unit has 1 bed.

King Room with Bath Tub - Mobility Access The spacious double room provides air conditioning, a tiled floor, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.

King Room - Hearing Access The spacious double room provides air conditioning, a tiled floor, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room offers heating and a flat-screen TV with streaming services. The unit offers 1 bed.

Queen Room with Two Queen Beds This air-conditioned quadruple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.

Queen Room with Two Queen Beds - Mobility Access This air-conditioned quadruple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.

Queen Room with Two Queen Beds - Hearing Access This air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

Guest Reviews
Location
Tru By Hilton Franklin Cool Springs Nashville enjoys a prime location that guests frequently praise as both convenient and appealing. Perfectly situated off the I-65 highway, this hotel offers easy access to Downtown Nashville, making it an ideal choice for travelers who want to explore the heart of the city without feeling overwhelmed by its bustle. The proximity not only promises a swift 20-minute drive to downtown but also places guests close to Historic Franklin—a charming area rich in culture and history.

Guests agree that the hotel sits in a quiet and safe neighborhood despite being near the interstate, which enhances its allure. The location is surrounded by numerous dining options, live music venues, and retail stores, providing a wealth of entertainment and leisurely activities within easy reach. This accessibility makes the hotel particularly suitable for families and visitors seeking both relaxation and adventure during their stay.

The hotel grounds and facilities receive high marks for their cleanliness and inviting atmosphere. Visitors are often impressed by the modern design of the lobby, which features private nooks for work and relaxation, reflecting a thoughtful blend of style and practicality. The staff consistently earn praise for their warmth and friendliness, ensuring that guests feel comfortable and well-attended throughout their visit.

Overall, Tru By Hilton Franklin Cool Springs Nashville stands out not only for its strategic location but also for offering a welcoming environment that caters to diverse travel needs. Whether visiting for business or leisure, guests find the combination of convenient access, peaceful surroundings, and modern amenities an excellent choice for a comfortable stay near Nashville.

Breakfast
The Tru By Hilton Franklin Cool Springs Nashville offers a breakfast experience that caters to a variety of tastes and preferences. Guests frequently commend the breakfast for its quality, noting it as very good, great, and even amazing. The spread includes a substantial selection of both hot and cold items such as pancakes, scrambled eggs, sausage, toast, bagels, oatmeal, fresh fruit, and a variety of coffees, allowing guests to start their day well-nourished.

The breakfast features fresh-squeezed orange juice and Lavazza coffee, which are particular highlights appreciated by visitors. The availability of coffee throughout the day is an added convenience for guests. There are innovative touches like a pancake maker, which adds a unique element to the morning meal experience. Many guests feel that the breakfast offers good quality for the price of the stay, and appreciate the delightful selections available each morning.

However, some guests find certain aspects could be improved. The breakfast experience can occasionally be chaotic, with insufficient preparation for the number of guests and lapses in replenishing items such as forks and yogurt. A desire for more hot food options has been expressed, with some noting the absence of traditional sausages in favor of keilbasa-style options.

Overall, the breakfast is regarded as a significant positive aspect of staying at the hotel, with friendly staff ensuring a welcoming atmosphere. Its complimentary nature enhances its appeal, making it a worthwhile part of the stay for many guests, despite occasional shortcomings in variety and preparation.

Rooms
Tru By Hilton Franklin Cool Springs Nashville receives rave reviews for its room quality and design. Guests frequently highlight the exceptional cleanliness of the rooms, describing them as modern, well-decorated, and impeccably maintained. Many visitors appreciate the spaciousness of the accommodations, although some note that certain rooms can feel a bit small. Despite this, the clever room layout ensures no space is wasted, providing ample storage for luggage. The beds are commonly praised for their comfort, contributing to an overall restful stay. The bathrooms, like the rooms, are noted for their generous size and modern features. Guests also appreciate the quiet environment, adding to the comfort and satisfaction during their stay. With everything in pristine condition and functioning well, the blend of modern amenities and thoughtful design makes this hotel a solid choice for travelers seeking comfort and reliability.

Beds
The guest reviews for Tru By Hilton Franklin Cool Springs Nashville overwhelmingly highlight the comfort of the beds as a standout feature. Guests frequently describe the beds as comfortable, with many emphasizing their super comfy or extremely comfortable nature. The recurring mention of a great sleep experience, quiet rooms, and accommodating pillows suggests an overall restful atmosphere. While a few visitors noted that the beds were a bit hard for their liking, the consensus leans towards overwhelmingly positive comfort. In addition to comfortable beds, the reviews also touch on the cleanliness of the rooms, further contributing to the perception of a pleasant stay.

Cleanliness
Tru By Hilton Franklin Cool Springs Nashville stands out as a model of cleanliness and modern design. Guests frequently remark on the hotel and rooms being exceptionally clean, with many noting that it is perhaps the cleanest hotel they have ever visited. The hotel is described as virtually new, with its fresh design appealing to families and eco-conscious travelers alike. The rooms are not only spotless but also comfortable and well-designed, promising a restful experience complemented by great water pressure and well-maintained amenities.

The hotel is characterized by its modern and functional property, offering both comfort and convenience. Its location is ideal for guests exploring Franklin, Tennessee, making it a great spot for weekend getaways. The lobby is praised for being inviting, equipped with games and a pool table, making it a welcoming space for both families and individuals. Despite occasional comments about construction noise and limited seating, the overall environment is quiet and serene, promoting relaxation.

Attention to detail extends to Covid precautions, with the hotel maintaining a high standard of cleanliness and sanitation. The helpful and friendly staff further enhances guests' experiences, ensuring that their needs are met with professionalism. With a blend of cleanliness, modernity, and courteous service, Tru By Hilton Franklin Cool Springs Nashville earns high marks from those who have stayed there.

Staff
Tru By Hilton Franklin Cool Springs Nashville is distinguished by its outstanding staff, who consistently demonstrate friendliness and professionalism. Guests frequently praise the team for being exceptionally welcoming, knowledgeable, and helpful, making every effort to ensure a pleasant stay. The front desk staff receive particular accolades for their efficiency and genuine warmth during check-in and check-out, assisting guests promptly with any issues that arise. Employees such as Megan and Kayla are mentioned by name for their kindness and eagerness to provide helpful advice, especially regarding dining options. The hotel's commitment to excellent customer service is apparent, as staff are noted for their courteous and accommodating demeanor. Whether it's offering suggestions or simply brightening a guest's day, the staff's remarkable dedication to guest satisfaction significantly enhances the overall experience at this property.

Family
Tru By Hilton Franklin Cool Springs Nashville offers an inviting haven for families seeking a blend of comfort and entertainment during their stay. This hotel excels in providing ample opportunities for family fun with its thoughtfully designed lobby, boasting an array of engaging activities for children. Pod swings and a pool table set the stage for playful interactions, while various board games foster a sense of camaraderie among guests. Families traveling with young ones appreciate the hotel's willingness to accommodate with options like a pack-n-play or crib, ensuring a tailor-made experience.

The hotel's location stands out as ideal, providing easy access to nearby food options, adding convenience to the allure. Visitors are pleased with the family-friendly atmosphere and the welcoming environment which facilitates memorable gatherings. Whether it's enjoying complimentary breakfast near Franklin or indulging in morning games like Connect Four, Tru By Hilton crafts an experience that comfortably blends leisure, eco-friendly practices, and family inclusivity. The spacious lobby becomes a hub for interaction, allowing guests to relax, play, and explore together, making the hotel an excellent choice for families visiting the Nashville area.


No, Tru By Hilton Franklin Cool Springs Nashville doesn't have any pool.

No, a spa isn't available at Tru By Hilton Franklin Cool Springs Nashville.

Yes, Tru By Hilton Franklin Cool Springs Nashville welcomes dogs.

No, parking facilities aren't available at Tru By Hilton Franklin Cool Springs Nashville.

Yes, Tru By Hilton Franklin Cool Springs Nashville has a gym.

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