Info
Summary of reviewsHotel Promenaadi offers a captivating experience largely due to its fantastic location on the shores of the Baltic Sea. Guests consistently commend the breathtaking sea views available from each room, whether through expansive windows or from private balconies. The serene and peaceful surroundings enhance the allure of the hotel, with easy access to Haapsalu's old town and places of natural beauty like the Viigi and Vasikaholm beaches, making it ideal for leisurely walks or birdwatching from the terrace.
The hotel staff garners high praise for their friendliness and courteous service, ensuring a personalized and pleasant experience for guests. They are noted for their helpfulness, accommodating various needs with flexibility, and proficiently communicating in both Estonian and Finnish, which facilitates smoother interactions with international visitors. The staff's attention to making guests’ stays comfortable extends to accommodating pets, further enhancing the welcoming atmosphere.
Rooms at Hotel Promenaadi are generally well-received for being cozy, clean, and spacious. Guests particularly appreciate the comfort of the beds, often described as large and soft, which complements the soothing environment of the hotel. The sea views from many rooms, as well as some rooms offering direct balcony access, contribute to a memorable stay. However, some rooms show signs of aging, and issues like temperature control, noise due to thin walls, and a lack of blackout curtains are noted by guests.
The hotel's breakfast offering presents a mixed picture. While many guests enjoy the taste and sufficiency of the morning meal, with certain dishes receiving specific praise, others find the selection limited and the service time restrictive. There is room for improvement in terms of variety and freshness to meet expectations of value.
Cleanliness is a highlight at Hotel Promenaadi, with guests appreciating tidy rooms and a generally clean environment. However, some areas of the hotel could benefit from updates, especially concerning balconies and sound insulation, as well as addressing occasional lapses in room cleaning.
Overall, Hotel Promenaadi stands out as a retreat offering stunning views, friendly staff, and comfortable accommodation. While there are some areas for improvement, particularly in the breakfast selection and physical upkeep, the hotel's positive attributes make it a favored destination for those seeking tranquility and scenic beauty in Haapsalu.
Show moreRead review summaries for all categories
Categories
