Ma'in Hot Springs
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An ideal destination for people who seek the perfect place to relax and be pampered, while also enjoying the therapeutic benefits of Ma’In hot springs and waterfalls.
Summary of reviewsMa'in Hot Springs offers a memorable getaway characterized by its extraordinary location, exceptional cuisine and generally comfortable accommodations, although it does face some operational and maintenance challenges.
Nestled among breathtaking waterfalls and serene landscapes, Ma'in Hot Springs is praised for its unique and picturesque setting. Guests are enchanted by the natural beauty of the surrounding mountains and valleys, which provide an ideal atmosphere for relaxation and rejuvenation. The proximity to hot springs and the Dead Sea further enhances the allure of this retreat. The stunning views from the rooms and terraces, along with the beautifully structured and well-maintained facilities, contribute to an overall enchanting visual experience.
The breakfast at Ma'in Hot Springs receives high acclaim for its delicious and diverse offerings. Guests value the extensive variety, from traditional savory dishes to freshly made pancakes and omelets. The option to dine on the terrace with picturesque waterfall views adds a unique touch. Although occasional criticisms regarding the freshness of fruit or inconsistency in quality were noted, the positive feedback on the abundant and tasty breakfast buffet overwhelmingly dominates.
Dinner experiences are equally commendable with guests praising the evening buffet and the à la carte restaurant for their variety and flavor. While some found the prices higher than expected, the attentive service and the warm, cozy atmosphere of the dining areas left most guests satisfied.
The rooms at Ma'in Hot Springs are generally spacious, comfortable and offer mesmerizing views of the waterfalls and mountains. The ethnic-styled interiors and real wood furnishings provide a cozy ambiance. Despite some signs of age and minor maintenance issues, guests appreciate the overall comfort and charm of the accommodations, especially when upgraded to suites.
Cleanliness appears to be a primary area needing improvement. While some guests found their rooms clean and comfortable, recurring issues with dust, stains and insufficient bathroom maintenance detracted from the hotel’s appeal. The pool area and common spaces also faced criticism for cleanliness, necessitating more thorough and frequent upkeep.
Staff service at Ma'in Hot Springs is noted for warmth, friendliness and professionalism with special mentions for individuals who went above and beyond. However, some operational challenges, particularly at the reception, were cited. The need for better staff organization and enhanced training was highlighted to improve overall guest experience.
Wi-Fi connectivity received significant criticism with many guests finding the service weak, intermittent and unreliable, especially in the rooms, although slightly better in common areas.
The spa experience is widely praised for its natural beauty, relaxing treatments and lovely atmosphere. However, extra costs and maintenance concerns were recurring downsides. Guests appreciated the serene ambiance and the rejuvenating experience but advised managing expectations regarding additional fees and facility upkeep.
The gym is acknowledged for being well-equipped and functional, despite some outdated equipment and minor maintenance issues. Guests valued its cleanliness, size and the helpful staff, considering it a useful amenity during their stay.
In summary, Ma'in Hot Springs is a beautiful and inviting retreat with stunning natural surroundings, excellent dining options and generally comfortable rooms. However, improvements in cleanliness, reception service, Wi-Fi connectivity and certain spa and gym facilities would enhance the overall guest experience.
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Nestled among breathtaking waterfalls and serene landscapes, Ma'in Hot Springs is praised for its unique and picturesque setting. Guests are enchanted by the natural beauty of the surrounding mountains and valleys, which provide an ideal atmosphere for relaxation and rejuvenation. The proximity to hot springs and the Dead Sea further enhances the allure of this retreat. The stunning views from the rooms and terraces, along with the beautifully structured and well-maintained facilities, contribute to an overall enchanting visual experience.
The breakfast at Ma'in Hot Springs receives high acclaim for its delicious and diverse offerings. Guests value the extensive variety, from traditional savory dishes to freshly made pancakes and omelets. The option to dine on the terrace with picturesque waterfall views adds a unique touch. Although occasional criticisms regarding the freshness of fruit or inconsistency in quality were noted, the positive feedback on the abundant and tasty breakfast buffet overwhelmingly dominates.
Dinner experiences are equally commendable with guests praising the evening buffet and the à la carte restaurant for their variety and flavor. While some found the prices higher than expected, the attentive service and the warm, cozy atmosphere of the dining areas left most guests satisfied.
The rooms at Ma'in Hot Springs are generally spacious, comfortable and offer mesmerizing views of the waterfalls and mountains. The ethnic-styled interiors and real wood furnishings provide a cozy ambiance. Despite some signs of age and minor maintenance issues, guests appreciate the overall comfort and charm of the accommodations, especially when upgraded to suites.
Cleanliness appears to be a primary area needing improvement. While some guests found their rooms clean and comfortable, recurring issues with dust, stains and insufficient bathroom maintenance detracted from the hotel’s appeal. The pool area and common spaces also faced criticism for cleanliness, necessitating more thorough and frequent upkeep.
Staff service at Ma'in Hot Springs is noted for warmth, friendliness and professionalism with special mentions for individuals who went above and beyond. However, some operational challenges, particularly at the reception, were cited. The need for better staff organization and enhanced training was highlighted to improve overall guest experience.
Wi-Fi connectivity received significant criticism with many guests finding the service weak, intermittent and unreliable, especially in the rooms, although slightly better in common areas.
The spa experience is widely praised for its natural beauty, relaxing treatments and lovely atmosphere. However, extra costs and maintenance concerns were recurring downsides. Guests appreciated the serene ambiance and the rejuvenating experience but advised managing expectations regarding additional fees and facility upkeep.
The gym is acknowledged for being well-equipped and functional, despite some outdated equipment and minor maintenance issues. Guests valued its cleanliness, size and the helpful staff, considering it a useful amenity during their stay.
In summary, Ma'in Hot Springs is a beautiful and inviting retreat with stunning natural surroundings, excellent dining options and generally comfortable rooms. However, improvements in cleanliness, reception service, Wi-Fi connectivity and certain spa and gym facilities would enhance the overall guest experience.
Resort for Honeymoon
This unique resort is set in a dramatic canyon with natural hot spring waterfalls. It offers intimate and secluded rooms and suites. Couples can enjoy private time in the hot spring pools and indulge in spa treatments using the mineral-rich waters.
Resort with Spa
The hotel's Cascade Spa is located near the hot spring waterfalls, providing a place of utter calmness and rejuvenation. Guests can indulge in various types of massage and acupuncture, body wraps and masks, as well as the signature Jordanian hammam that will invigorate both their body and mind.
Family Friendly Resort
Special children prices on request, the resort offers a huge array of family friendly services.
Romantic Resort
Located near natural hot spring waterfalls, this resort offers a unique and romantic spa experience. The serene setting and therapeutic waters create a tranquil escape for couples seeking relaxation and rejuvenation.
Resort with Swimming Pool
This oasis-style resort offers an outdoor pool and a spa located directly under a hot spring waterfall. The swimming pool uses water from the hot springs. It is a short walk from some of the natural hot spring waterfalls.
Heated Pool Panoramic View Pool Outdoor Pool
Resort with Free Wi-Fi
This resort includes free Wi-Fi, enabling guests to stay connected while enjoying the unique hot springs experience. The resort setting enhances the overall stay with various facilities and services.
Business Resort
This resort includes a business center and meeting facilities. It offers A-V equipment, a copier, a personal computer, and fax services. The Al Wadi Suite provides 110 sq m of space, and there is also the Jabal Board Room and Panorama venue.
Resort with Parking
Ma'in Hot Springs Resort offers valet parking and an onsite car park, which is free of charge. Free public parking is possible on site with no reservation needed.
Resort with Gym
Offers hot springs and spa treatments. Provides a unique wellness experience.
5-Star Resort
This unique resort offers direct access to natural hot springs and waterfalls, providing a distinctive and relaxing experience. Guests can enjoy spa treatments and comfortable accommodations amidst the stunning natural landscape.
Resort with Outdoor Pool
This unique resort features an outdoor pool and spa situated directly beneath a natural hot spring waterfall, offering a truly distinctive swimming experience. Guests can also access accessible waterfalls pouring into a pool.
Luxury Resort
Resort Taking Steps Towards Sustainability
Resort with Panoramic View Pool
Resort with Heated Pool
Guest Reviews
Nestled among stunning waterfalls and serene landscapes, Ma'in Hot Springs offers a unique and breathtaking setting for a truly unforgettable stay. Guests continually rave about the hotel's exceptional location, surrounded by the natural beauty of the mountains and valleys of Jordan. The proximity to the hot springs and the Dead Sea adds to its allure, making it an ideal getaway for relaxation and rejuvenation.
The resort's picturesque environment is described as an oasis in the desert with lush greenery, hot waterfalls and mesmerizing views that captivate every visitor. The secluded and peaceful atmosphere of Ma'in Hot Springs provides a perfect retreat from the hustle and bustle, allowing guests to unwind in the lap of nature. The drive to the hotel, though described as challenging, is often highlighted as an exhilarating journey that heightens the sense of seclusion and tranquility upon arrival.
Guests especially appreciate the views from their rooms and terraces with many overlooking the majestic waterfalls and thermal pools. The hotel's unique geographical position ensures stunning vistas from every corner, making it a visual delight. The property itself is noted for its beautiful structure, exquisite interior design and well-maintained facilities, offering a blend of comfort and charm amidst raw natural beauty.
Those who stay at Ma'in Hot Springs are treated to a serene escape, where the ambiance, landscape and access to thermal waters create a magical experience. Whether it's the peaceful sounds of cascading waterfalls or the dreamy green valleys, this location offers an unparalleled retreat for nature lovers and serenity seekers alike.
The breakfast experience at Ma'in Hot Springs receives high praise for its delicious and diverse offerings. Guests frequently highlight the extensive variety, from traditional savory dishes to sweet treats like pancakes and crepes prepared on the spot. The assortment includes both local and international foods, ensuring there's something for everyone. Many guests appreciate the possibility of dining on the terrace, enjoying picturesque views of the waterfall, which adds a unique touch to their meal.
Several reviews emphasize the high quality and abundance of the breakfast buffet, describing it as a highlight of their stay. Freshly made omelets, homemade pancakes and a wide range of other options are vividly remembered. Additionally, the friendly and attentive staff contribute positively to the overall dining experience.
While the majority rave about the breakfast, a few guests mention areas for enhancement, such as limited fresh fruit options and occasional inconsistencies in food quality. However, these points are largely overshadowed by the overwhelmingly positive feedback on the generous, well-stocked and incredibly tasty breakfast buffet. The combination of a scenic setting and diverse, high-quality food makes breakfast at Ma'in Hot Springs a particularly memorable part of the stay.
Ma'in Hot Springs offers a delightful culinary experience renowned for its varied and flavorful dinner options. Guests frequently praise the evening buffet for its excellent and diverse selection, a feast that features both local and international dishes. The à la carte restaurant also garners positive feedback for its delicious meals and a cozy, atmospheric setting.
The restaurant staff and chefs receive accolades for their helpfulness and culinary expertise, enhancing the dining experience with attentive service and a warm ambiance. Breakfast and dinner, whether in buffet form or ordered à la carte, are highlighted as delicious and plentiful, often exceeding expectations.
However, some guests found the prices to be on the higher side for the quality offered with specific mentions of the buffet being particularly costly. While the majority appreciated the food's taste and variety, a few noted that the quality, especially in the à la carte selections, could be improved and vegetarian options were somewhat limited.
Despite these occasional criticisms, the overall sentiment is largely positive with many guests leaving satisfied by the scrumptious, plentiful meals and the attentive service, making dining at Ma'in Hot Springs a memorable part of the stay.
Nestled amidst a picturesque setting, Ma'in Hot Springs offers spacious and comfortable rooms that many guests find delightful. The rooms are generally large and well-equipped, often featuring beautiful views of waterfalls and mountains that leave a lasting impression. Visitors frequently praise the rooms for their ethnic-styled interiors, cozy yet spacious ambiance and real wood furnishings, providing a warm and inviting atmosphere. The large balconies and extensive bathrooms, often with separate tubs and showers, add to the appeal, enhancing the overall comfort.
However, the hotel does show signs of age with some guests noting that the rooms and furniture could use refurbishing. Issues such as broken amenities, outdated decor and occasional maintenance lapses are highlighted by some reviewers. Cleanliness can be inconsistent with reports of dust, unclean areas and outdated furnishings detracting from the otherwise pleasant experience.
Despite these occasional shortcomings, guests appreciate the room upgrades to suites, which significantly enhance their stay with mesmerizing views and added luxury. The stunning views, especially those overlooking the waterfalls, are a consistent highlight and greatly appreciated by many. Overall, while Ma'in Hot Springs' rooms offer a comfortable and visually pleasing stay, some areas could benefit from updates and more rigorous cleaning standards.
Guest reviews of Ma'in Hot Springs highlight a mixture of experiences with the beds at the hotel. Many guests praised the beds for their comfort, citing them as very comfortable, cozy and providing some of the best sleep they had in a long time. The bedding and mattresses were often described as clean, comfortable and of good quality. Phrases such as very comfortable beds, luxurious bedding and cozy lounges suggest a generally favorable impression of sleep quality.
However, there were also several criticisms. Issues like uncomfortable mattresses and pillows, squeaky and saggy beds and duvets that were too small for the bed size were frequently mentioned. Some guests found the bedding to be in need of improvement, describing it as outdated or worn-out. There were complaints about damp or sandy bed sheets, which detracted from the overall positive experience.
In sum, while many guests found the beds at Ma'in Hot Springs to be very comfortable, there were noticeable inconsistencies in mattress quality and bedding maintenance that affected some guests' satisfaction.
Ma'in Hot Springs boasts a stunning location and friendly staff, which makes it a popular choice for visitors. However, the cleanliness of the hotel seems to be one of the major areas in need of improvement. Guest feedback highlights multiple issues across various parts of the hotel.
Although some guests mentioned that their rooms were clean and comfortable, a significant number of reviews pointed out that many rooms were not adequately cleaned with problems such as dust, stains and mold being frequent complaints. Bathrooms, in particular, often lacked proper cleaning and maintenance with mold, poor drainage and missing towels being recurring issues.
The pool area, a key attraction of the hotel, also faced criticism for its cleanliness. Guests noted dirty tiles, scum on the water and broken pool furniture, indicating that the facilities require more frequent and thorough upkeep. The sun loungers and surrounding areas were similarly neglected with reports of dirt and garbage not being promptly cleared away.
Common areas within the hotel, including the restaurant and balconies, also suffered from cleanliness issues. Dirty tables, windows and outdoor furniture detracted from the overall experience. There were also observations that places like the spa and lobby were not up to the expected standard of cleanliness and maintenance.
In summary, while the Ma'in Hot Springs offers a beautiful and comfortable stay with warm and friendly staff, significant improvements in cleanliness and maintenance are necessary to enhance the overall guest experience.
Guests at Ma'in Hot Springs have shared an array of experiences highlighting both strengths and areas for improvement in the hotel's service. On the positive side, numerous reviews commend the hotel staff for their friendliness, helpfulness and professionalism. Guests frequently mention how the staff were welcoming, attentive and often went out of their way to assist with certain individuals, like Mohamed Madaini the driver, receiving special thanks for their exceptional service. The Food and Beverage manager, the housekeepers and particular members of the restaurant team, such as Mohamed, were noted for their friendliness and dedication, providing a warm atmosphere during guests’ stays.
However, the reviews also point out some operational challenges. The reception staff were frequently cited for being unorganized, dismissive and sometimes rude, leading to confusion and frustration among guests. Issues such as conflicting information from reception, slow service and a lack of English-speaking skills among some staff were recurrent themes. Additionally, there were mentions of housekeeping and restaurant staff being overworked or not meeting professional standards with some staff even appearing unmotivated or disengaged.
While the service at the restaurant and spa garnered praise for being particularly good, there were also individual grievances about unprofessionalism and a lack of attentiveness. Guests noted occasional management missteps in handling complaints and basic operational issues like non-functional room phones and inadequate number of staff.
In summary, Ma'in Hot Springs boasts a team of staff members who are generally seen as friendly, helpful and professional. Yet, there are clear areas for improvement, particularly in the efficiency and organization of the reception and housekeeping services. Guests encourage more consistent training and better staff management to elevate the overall guest experience.
Guest reviews of Ma'in Hot Springs highlight that while the hotel offers complimentary Wi-Fi, the service is less than ideal. Many guests report significant issues with Wi-Fi connectivity throughout their stay. The most consistent problem is the lack of Wi-Fi access in rooms with several reviewers noting that the internet connection is either very weak or non-existent in these areas. Some parts of the building have no Wi-Fi coverage at all and the internet that is available tends to be slow and unreliable.
Guests have noted that Wi-Fi works somewhat better in common areas such as the reception, restaurant and pool. However, even in these areas, the connection can be unstable and intermittent. A few guests mentioned that the Wi-Fi signal in these spots is strong enough to stream services like Netflix, but these comments were outnumbered by reports of frustratingly poor service.
Overall, while Ma'in Hot Springs offers Wi-Fi service, it appears to need significant improvements to meet guest expectations. Guests might want to prepare for limited internet access and consider this when planning activities that require a stable connection.
The spa experience at Ma'in Hot Springs presents a mixed bag of impressions. On the positive side, guests highly appreciate the beautiful and relaxing hot spring pools, noting them as refreshing and rejuvenating. The thermal pool and spa area are described as lovely and enjoyable with treatments that many found fantastic and highly recommended. Several reviews commend the spacious spa facilities and the excellent spa services, including saunas and massages. Visitors particularly enjoyed the atmosphere and ambiance provided by the natural hot springs and the cascade spa, describing it as an exceptional wellness experience.
However, there are notable drawbacks. The cleanliness and maintenance of the spa facilities received criticism with some guests finding the spa dirty and outdated and the pools in need of more frequent cleaning. The spa's extra costs were a recurring drawback with many reviews highlighting the high prices and additional fees for access. The spa treatments and general use of the facilities were often deemed expensive with some guests feeling the experience was not worth the cost.
In summary, while Ma'in Hot Springs offers a potentially delightful spa experience with beautiful pools and relaxing treatments, travelers should be prepared for additional expenses and some maintenance concerns. It is advisable to manage expectations and confirm the spa's availability and costs before planning a visit.
Ma'in Hot Springs offers a gym that garners a range of opinions from its guests. Many reviews mention that the gym is well-equipped, functional and nicely maintained, providing a satisfactory experience for those looking to keep up with their fitness routines during their stay. Several guests appreciated the cleanliness and size of the fitness room, describing it as big and spacious.
However, some noted that the gym could use an update with certain pieces of equipment either old or not functioning properly. Despite these minor setbacks, the gym still meets the basic needs of most guests. The availability of the gym, along with other amenities like the pool, adds to the guest experience.
Although there were a few instances where the elevator to the gym was not working and the gym closed early, these did not significantly detract from the overall positive remarks. The courteous and helpful staff also contribute to a welcoming atmosphere, ensuring guests’ needs are addressed.
Overall, the gym at Ma'in Hot Springs stands out as a well-equipped and useful facility, despite a few areas needing improvement.
The pool experience at Ma'in Hot Springs is a mixed bag with a blend of praise and criticism reflecting the variety of pool types and conditions. Several guests have lauded the hotels' offerings, highlighting the incredible views, relaxing warm pools and naturally heated thermal pools fed by hot springs. The heated pool facing the waterfall and the serene hot swimming pool have been particularly noted for their beauty and therapeutic benefits.
However, numerous reviews indicate issues with cleanliness and maintenance. While some pools are described as clean, others are frequently noted as dirty, outdated and in need of renovation. Broken tiles, dirty sun loungers and unmaintained surroundings detract from the experience for some guests. The inconsistency in cleanliness, particularly in the pool areas, is a recurring theme.
Guests appreciated the availability of pools around the clock, but at times, the water temperature was too high to be comfortable. There have also been complaints about the cold water pool being closed or poorly maintained and access to some pools being inconveniently located far from the main hotel.
Towels are a recurring issue with guests often finding them missing or delayed and some poolside sunbeds being described as old and dirty. On a positive note, the thermal water pools and the natural hot spring cascades have been a highlight for many, offering a unique and serene experience.
Overall, while the Ma'in Hot Springs offers a variety of pools with naturally hot mineral waters in a beautiful setting, the inconsistent maintenance and cleanliness can impact the overall experience. Proper upkeep and attention to cleanliness would significantly enhance the appeal of these otherwise remarkable natural attractions.
Ma'in Hot Springs offers a variety of parking options that have generally received positive feedback from guests. Private parking spaces are available, providing convenient access to the hotel. Many visitors appreciated the valet parking service, which not only alleviates the hassle of finding a spot but also adds a touch of class to their stay. Valet parking is prompt and efficient, often described as timely with no issues. Guests noted that they could have their car picked up at the entrance and returned by the valet, further adding to the convenience.
For those who prefer to park their own vehicle, there are ample parking spots available near the hotel and many have found the process to be straightforward and easy. Free parking on-site is another perk, making it hassle-free for visitors who plan to explore the surrounding areas by car.
However, it's worth noting that some reviews mention occasional parking problems and suggest that the hotel could benefit from expanding and better maintaining the parking area. Despite these few drawbacks, most guests have had a positive experience with the parking facilities at Ma'in Hot Springs.
Ma'in Hot Springs is a family-friendly destination that offers a variety of activities and amenities suitable for guests of all ages. The hotel's ambiance is welcoming to families, providing a family-friendly environment that includes helpful and friendly staff. Spacious rooms come with practical features such as baby cribs and adjoining rooms for children, enhancing comfort and convenience during the stay. The addition of family suites and specific family discounts further caters to the needs of families.
Guests appreciate the hotel’s setting, which offers plenty of choices for relaxation and recreation. The hotel features great family zones and quiet complexes where families can unwind. The availability of pools, including a dedicated family pool and hot spring pools, provides entertainment for children and adults alike. Towels are provided to ensure guests can fully enjoy the pools. Though some areas could use more chairs and towels and some guests have noted children running in corridors, the overall comfort and experience remain positive.
The hotel also offers small play areas and day care options for children, making it easier for parents to relax. Children have been reported to enjoy the breakfast and general dining options, which include a variety of delicious foods. Additionally, the family-friendly staff contributes to a pleasant experience for families.
Despite a few service issues and suggestions for improvement such as more welcoming staff and better kid's play areas, the overall sentiment is that Ma'in Hot Springs is a good option for families looking for a comfortable and enjoyable getaway. The spacious, clean rooms, helpful staff and family-centered facilities make it a popular choice for many families. Visitors have praised the environment, noting it as a lovely setting perfect for relaxation and recreation.
Ma'in Hot Springs presents itself as a five-star resort, but the general consensus is that it falls short of this high standard. Guests frequently noted that the hotel does not meet the expectations typically associated with a five-star rating with some comparing it unfavorably to European equivalents or suggesting it deserves three stars instead. Key issues include outdated and poorly maintained facilities, subpar room quality and cleanliness that does not align with luxury standards.
While some guests did appreciate the unique surroundings and the premium experience, many felt the hotel was overpriced for the quality provided. The service, though praised at times, often did not meet five-star expectations with noticeable lapses in maintenance and attention to detail, especially around the pool and spa areas.
The property has been described as old and in need of renovation with worn-out facilities and equipment. Despite these drawbacks, instances of positive feedback were noted regarding the courtesy of staff, including specific mentions of the chief engineer and the general manager. However, these positive highlights were not enough to overshadow the general sentiment of disappointment.
The advertising of luxury on the hotel website did not match the reality experienced by guests, leading to further dissatisfaction. Overall, while some aspects of Ma'in Hot Springs come close to five-star service, the consensus is that it falls short of delivering a consistent five-star experience.
Ma'in Hot Springs presents a very business-friendly environment, garnering commendations for its comprehensive and tailor-made business facilities. The hotel offers an incredible business center, conference rooms and meeting areas, making it an ideal location for business events and retreats. Guests mentioned the exceptional professionalism of the staff who are not only business-friendly but also helpful and attentive.
Valet parking and valet service add to the convenience for business travelers and the availability of free Wi-Fi in the business center ensures seamless connectivity. Though some guests felt that the business facilities could be improved, particularly regarding power outlets and Wi-Fi in other areas, the overall feedback on the professional setting was positive.
The hotel's spa, swimming pools and restaurants provide excellent opportunities for relaxation after a busy day of meetings. Additionally, the exceptional breakfast and stunning views from the hot springs were notable highlights, contributing to a perfect blend of business and leisure.
In summary, Ma'in Hot Springs is highly recommended for business trips, offering not just essential business amenities but also a relaxing and upscale retreat environment.
Guests of Ma'in Hot Springs frequently highlight the variety of thermal and heated pools available with many appreciating the warm, relaxing waters. Notably, the thermal pool and the hot spring pools are mentioned repeatedly with some loving the experience of swimming in hot thermal water and describing it as unforgettable. The heated pool, often praised for its soothing atmosphere and being open 24 hours, has received positive remarks for being a great way to unwind and relieve tension, especially the heated private pool which is highly appreciated.
However, there are consistent concerns regarding the temperature of the pools with many guests noting that the water can be excessively hot, making some pools unusable. Issues with cleanliness are also mentioned, indicating that the thermal pools might require more maintenance.
Despite these drawbacks, many still find the thermal waters and heated pool areas to offer a unique and enjoyable experience, contributing positively to the overall ambiance of the stay at Ma'in Hot Springs. The accessible hot springs and the complimentary pool facilities provide a rare opportunity to enjoy natural thermal waters with some areas allowing for a serene and private retreat.
Nestled amidst a stunning natural backdrop, Ma'in Hot Springs boasts several outdoor pools that cater to a variety of preferences. The highlight for many guests is the thermal water pool, which offers naturally heated waters that create a soothing and relaxing experience. Visitors frequently praise the warm and hot spring pools, highlighting them as one of the hotel's main attractions.
The outdoor pools are complemented by picturesque views, particularly from the terrace overlooking the pool area. This combination of natural beauty and thermal baths creates an inviting oasis for anyone seeking relaxation and rejuvenation. Additionally, the presence of waterfalls adds a unique touch to the swimming experience, making the pools not only functional but also visually appealing.
However, some guests noted that the outdoor pool area could benefit from better maintenance. There were mentions of the outdoor pool not being very clean and lounge chairs being too worn out. Despite these criticisms, guests still found enjoyment in the various pools, especially the main pool and the heated options. The outdoor pools remain well-frequented due to their warm temperatures and the stunning surroundings.
Despite some minor drawbacks, the overall experience at Ma'in Hot Springs remains positive with the thermal pools and beautiful views being the standout features. The variety of pools, from cold to warm and the presence of natural hot springs make it a unique destination for travelers seeking both relaxation and a touch of nature's luxury.
Ma'in Hot Springs is especially praised as a perfect destination for honeymooners, offering a range of amenities and services that cater to couples seeking a romantic getaway. Many guests recommend the hotel specifically for honeymoon experiences, highlighting it as the best place for such special occasions. The romantic setting and picturesque atmosphere with magical waterfalls and wonderful panoramic views, create an ideal backdrop for a memorable stay.
Guests often enjoyed upgrades to the honeymoon suite, contributing to a more luxurious and memorable experience. The hotel's serene and romantic location, facing natural hot springs accessible early in the morning, adds to the allure for couples. Special honeymoon packages and offers further enhance the experience, making it feel very special.
The hotel's beautiful setting and the magical, relaxing water make it a highly recommended spot. Guests also appreciated the romantic dinners and the overall romantic honeymoon atmosphere. Despite some mentioning that honeymoon service could have been better, the overall feedback is highly positive.
In summary, Ma'in Hot Springs is a top recommendation for honeymooners, providing a perfect retreat with a romantic and serene environment, lovely hotel amenities and exceptional service that makes guests feel like royalty.
Nestled among nature, Ma'in Hot Springs is a hotel that evokes mixed impressions of luxury. With its elegant decor and richly decorated surroundings, the hotel exudes a sophisticated and upscale ambiance. Guests have often commented on the fantastic and cozy atmosphere, enjoying the luxurious amenities and stylish ambiance.
Despite the high-end spa and nicely designed rooms that many found luxurious, there are several mentions of the facilities needing renovation and not quite living up to five-star expectations. Broken lifts, aging structures and inadequate public pool quality were frequently noted, suggesting that the former glory of the hotel is fading.
The hotel is described by some as a high-standing facility and while the courteous and helpful staff contribute positively to the experience, the overall feel sometimes falls short of the luxurious standard many expect for the price. Although the surroundings are splendid and the atmosphere is posh, the need for upgrades and better maintenance is evident.
Guests seeking a luxurious getaway will appreciate the upscale vibe and elegant furnishings, but those expecting a fully up-to-date five-star experience may find some aspects lacking. The hotel manages to provide a sense of luxury amidst nature, even if some areas need a bit of polishing to reclaim its past grandeur.
Nestled within a gorge, Ma'in Hot Springs serves as an enchanting retreat that is perfect for a romantic getaway. The charming location with its quiet and beautiful surroundings, sets the scene for a deeply relaxing and intimate experience. Guests repeatedly praise the magical atmosphere, highlighting the stunning views from both the drive and the rooms, particularly the unreal view of the nearby waterfall.
The boutique hotel exudes a fairytale-like charm, making it an ideal spot for honeymooners or couples seeking a quiet, romantic break. The setting boasts hot thermal pools and private hot springs, adding to the exclusivity and romance of the stay. Candlelit dinners and peaceful, secluded spots further enhance the romantic ambiance.
A consistent theme among the reviews is the fantastic romantic atmosphere, described as beautiful, relaxing and breathtaking. From romantic dinners to unforgettable hot spring experiences in a star-packed environment, the resort seems specifically designed to foster romance and relaxation. Whether it's for a quick romantic escape or an extended honeymoon, Ma'in Hot Springs emerges as the quintessential romantic oasis.
Location Show Map
Location
The resort's picturesque environment is described as an oasis in the desert with lush greenery, hot waterfalls and mesmerizing views that captivate every visitor. The secluded and peaceful atmosphere of Ma'in Hot Springs provides a perfect retreat from the hustle and bustle, allowing guests to unwind in the lap of nature. The drive to the hotel, though described as challenging, is often highlighted as an exhilarating journey that heightens the sense of seclusion and tranquility upon arrival.
Guests especially appreciate the views from their rooms and terraces with many overlooking the majestic waterfalls and thermal pools. The hotel's unique geographical position ensures stunning vistas from every corner, making it a visual delight. The property itself is noted for its beautiful structure, exquisite interior design and well-maintained facilities, offering a blend of comfort and charm amidst raw natural beauty.
Those who stay at Ma'in Hot Springs are treated to a serene escape, where the ambiance, landscape and access to thermal waters create a magical experience. Whether it's the peaceful sounds of cascading waterfalls or the dreamy green valleys, this location offers an unparalleled retreat for nature lovers and serenity seekers alike.
Breakfast
Several reviews emphasize the high quality and abundance of the breakfast buffet, describing it as a highlight of their stay. Freshly made omelets, homemade pancakes and a wide range of other options are vividly remembered. Additionally, the friendly and attentive staff contribute positively to the overall dining experience.
While the majority rave about the breakfast, a few guests mention areas for enhancement, such as limited fresh fruit options and occasional inconsistencies in food quality. However, these points are largely overshadowed by the overwhelmingly positive feedback on the generous, well-stocked and incredibly tasty breakfast buffet. The combination of a scenic setting and diverse, high-quality food makes breakfast at Ma'in Hot Springs a particularly memorable part of the stay.
Dinner
The restaurant staff and chefs receive accolades for their helpfulness and culinary expertise, enhancing the dining experience with attentive service and a warm ambiance. Breakfast and dinner, whether in buffet form or ordered à la carte, are highlighted as delicious and plentiful, often exceeding expectations.
However, some guests found the prices to be on the higher side for the quality offered with specific mentions of the buffet being particularly costly. While the majority appreciated the food's taste and variety, a few noted that the quality, especially in the à la carte selections, could be improved and vegetarian options were somewhat limited.
Despite these occasional criticisms, the overall sentiment is largely positive with many guests leaving satisfied by the scrumptious, plentiful meals and the attentive service, making dining at Ma'in Hot Springs a memorable part of the stay.
Rooms
However, the hotel does show signs of age with some guests noting that the rooms and furniture could use refurbishing. Issues such as broken amenities, outdated decor and occasional maintenance lapses are highlighted by some reviewers. Cleanliness can be inconsistent with reports of dust, unclean areas and outdated furnishings detracting from the otherwise pleasant experience.
Despite these occasional shortcomings, guests appreciate the room upgrades to suites, which significantly enhance their stay with mesmerizing views and added luxury. The stunning views, especially those overlooking the waterfalls, are a consistent highlight and greatly appreciated by many. Overall, while Ma'in Hot Springs' rooms offer a comfortable and visually pleasing stay, some areas could benefit from updates and more rigorous cleaning standards.
Beds
However, there were also several criticisms. Issues like uncomfortable mattresses and pillows, squeaky and saggy beds and duvets that were too small for the bed size were frequently mentioned. Some guests found the bedding to be in need of improvement, describing it as outdated or worn-out. There were complaints about damp or sandy bed sheets, which detracted from the overall positive experience.
In sum, while many guests found the beds at Ma'in Hot Springs to be very comfortable, there were noticeable inconsistencies in mattress quality and bedding maintenance that affected some guests' satisfaction.
Cleanliness
Although some guests mentioned that their rooms were clean and comfortable, a significant number of reviews pointed out that many rooms were not adequately cleaned with problems such as dust, stains and mold being frequent complaints. Bathrooms, in particular, often lacked proper cleaning and maintenance with mold, poor drainage and missing towels being recurring issues.
The pool area, a key attraction of the hotel, also faced criticism for its cleanliness. Guests noted dirty tiles, scum on the water and broken pool furniture, indicating that the facilities require more frequent and thorough upkeep. The sun loungers and surrounding areas were similarly neglected with reports of dirt and garbage not being promptly cleared away.
Common areas within the hotel, including the restaurant and balconies, also suffered from cleanliness issues. Dirty tables, windows and outdoor furniture detracted from the overall experience. There were also observations that places like the spa and lobby were not up to the expected standard of cleanliness and maintenance.
In summary, while the Ma'in Hot Springs offers a beautiful and comfortable stay with warm and friendly staff, significant improvements in cleanliness and maintenance are necessary to enhance the overall guest experience.
Staff
However, the reviews also point out some operational challenges. The reception staff were frequently cited for being unorganized, dismissive and sometimes rude, leading to confusion and frustration among guests. Issues such as conflicting information from reception, slow service and a lack of English-speaking skills among some staff were recurrent themes. Additionally, there were mentions of housekeeping and restaurant staff being overworked or not meeting professional standards with some staff even appearing unmotivated or disengaged.
While the service at the restaurant and spa garnered praise for being particularly good, there were also individual grievances about unprofessionalism and a lack of attentiveness. Guests noted occasional management missteps in handling complaints and basic operational issues like non-functional room phones and inadequate number of staff.
In summary, Ma'in Hot Springs boasts a team of staff members who are generally seen as friendly, helpful and professional. Yet, there are clear areas for improvement, particularly in the efficiency and organization of the reception and housekeeping services. Guests encourage more consistent training and better staff management to elevate the overall guest experience.
Wi-Fi
Guests have noted that Wi-Fi works somewhat better in common areas such as the reception, restaurant and pool. However, even in these areas, the connection can be unstable and intermittent. A few guests mentioned that the Wi-Fi signal in these spots is strong enough to stream services like Netflix, but these comments were outnumbered by reports of frustratingly poor service.
Overall, while Ma'in Hot Springs offers Wi-Fi service, it appears to need significant improvements to meet guest expectations. Guests might want to prepare for limited internet access and consider this when planning activities that require a stable connection.
Spa
However, there are notable drawbacks. The cleanliness and maintenance of the spa facilities received criticism with some guests finding the spa dirty and outdated and the pools in need of more frequent cleaning. The spa's extra costs were a recurring drawback with many reviews highlighting the high prices and additional fees for access. The spa treatments and general use of the facilities were often deemed expensive with some guests feeling the experience was not worth the cost.
In summary, while Ma'in Hot Springs offers a potentially delightful spa experience with beautiful pools and relaxing treatments, travelers should be prepared for additional expenses and some maintenance concerns. It is advisable to manage expectations and confirm the spa's availability and costs before planning a visit.
Gym
However, some noted that the gym could use an update with certain pieces of equipment either old or not functioning properly. Despite these minor setbacks, the gym still meets the basic needs of most guests. The availability of the gym, along with other amenities like the pool, adds to the guest experience.
Although there were a few instances where the elevator to the gym was not working and the gym closed early, these did not significantly detract from the overall positive remarks. The courteous and helpful staff also contribute to a welcoming atmosphere, ensuring guests’ needs are addressed.
Overall, the gym at Ma'in Hot Springs stands out as a well-equipped and useful facility, despite a few areas needing improvement.
Pool
However, numerous reviews indicate issues with cleanliness and maintenance. While some pools are described as clean, others are frequently noted as dirty, outdated and in need of renovation. Broken tiles, dirty sun loungers and unmaintained surroundings detract from the experience for some guests. The inconsistency in cleanliness, particularly in the pool areas, is a recurring theme.
Guests appreciated the availability of pools around the clock, but at times, the water temperature was too high to be comfortable. There have also been complaints about the cold water pool being closed or poorly maintained and access to some pools being inconveniently located far from the main hotel.
Towels are a recurring issue with guests often finding them missing or delayed and some poolside sunbeds being described as old and dirty. On a positive note, the thermal water pools and the natural hot spring cascades have been a highlight for many, offering a unique and serene experience.
Overall, while the Ma'in Hot Springs offers a variety of pools with naturally hot mineral waters in a beautiful setting, the inconsistent maintenance and cleanliness can impact the overall experience. Proper upkeep and attention to cleanliness would significantly enhance the appeal of these otherwise remarkable natural attractions.
Parking
For those who prefer to park their own vehicle, there are ample parking spots available near the hotel and many have found the process to be straightforward and easy. Free parking on-site is another perk, making it hassle-free for visitors who plan to explore the surrounding areas by car.
However, it's worth noting that some reviews mention occasional parking problems and suggest that the hotel could benefit from expanding and better maintaining the parking area. Despite these few drawbacks, most guests have had a positive experience with the parking facilities at Ma'in Hot Springs.
Family
Guests appreciate the hotel’s setting, which offers plenty of choices for relaxation and recreation. The hotel features great family zones and quiet complexes where families can unwind. The availability of pools, including a dedicated family pool and hot spring pools, provides entertainment for children and adults alike. Towels are provided to ensure guests can fully enjoy the pools. Though some areas could use more chairs and towels and some guests have noted children running in corridors, the overall comfort and experience remain positive.
The hotel also offers small play areas and day care options for children, making it easier for parents to relax. Children have been reported to enjoy the breakfast and general dining options, which include a variety of delicious foods. Additionally, the family-friendly staff contributes to a pleasant experience for families.
Despite a few service issues and suggestions for improvement such as more welcoming staff and better kid's play areas, the overall sentiment is that Ma'in Hot Springs is a good option for families looking for a comfortable and enjoyable getaway. The spacious, clean rooms, helpful staff and family-centered facilities make it a popular choice for many families. Visitors have praised the environment, noting it as a lovely setting perfect for relaxation and recreation.
5 Star
While some guests did appreciate the unique surroundings and the premium experience, many felt the hotel was overpriced for the quality provided. The service, though praised at times, often did not meet five-star expectations with noticeable lapses in maintenance and attention to detail, especially around the pool and spa areas.
The property has been described as old and in need of renovation with worn-out facilities and equipment. Despite these drawbacks, instances of positive feedback were noted regarding the courtesy of staff, including specific mentions of the chief engineer and the general manager. However, these positive highlights were not enough to overshadow the general sentiment of disappointment.
The advertising of luxury on the hotel website did not match the reality experienced by guests, leading to further dissatisfaction. Overall, while some aspects of Ma'in Hot Springs come close to five-star service, the consensus is that it falls short of delivering a consistent five-star experience.
Business
Valet parking and valet service add to the convenience for business travelers and the availability of free Wi-Fi in the business center ensures seamless connectivity. Though some guests felt that the business facilities could be improved, particularly regarding power outlets and Wi-Fi in other areas, the overall feedback on the professional setting was positive.
The hotel's spa, swimming pools and restaurants provide excellent opportunities for relaxation after a busy day of meetings. Additionally, the exceptional breakfast and stunning views from the hot springs were notable highlights, contributing to a perfect blend of business and leisure.
In summary, Ma'in Hot Springs is highly recommended for business trips, offering not just essential business amenities but also a relaxing and upscale retreat environment.
Heated Pool
However, there are consistent concerns regarding the temperature of the pools with many guests noting that the water can be excessively hot, making some pools unusable. Issues with cleanliness are also mentioned, indicating that the thermal pools might require more maintenance.
Despite these drawbacks, many still find the thermal waters and heated pool areas to offer a unique and enjoyable experience, contributing positively to the overall ambiance of the stay at Ma'in Hot Springs. The accessible hot springs and the complimentary pool facilities provide a rare opportunity to enjoy natural thermal waters with some areas allowing for a serene and private retreat.
Outdoor Pool
The outdoor pools are complemented by picturesque views, particularly from the terrace overlooking the pool area. This combination of natural beauty and thermal baths creates an inviting oasis for anyone seeking relaxation and rejuvenation. Additionally, the presence of waterfalls adds a unique touch to the swimming experience, making the pools not only functional but also visually appealing.
However, some guests noted that the outdoor pool area could benefit from better maintenance. There were mentions of the outdoor pool not being very clean and lounge chairs being too worn out. Despite these criticisms, guests still found enjoyment in the various pools, especially the main pool and the heated options. The outdoor pools remain well-frequented due to their warm temperatures and the stunning surroundings.
Despite some minor drawbacks, the overall experience at Ma'in Hot Springs remains positive with the thermal pools and beautiful views being the standout features. The variety of pools, from cold to warm and the presence of natural hot springs make it a unique destination for travelers seeking both relaxation and a touch of nature's luxury.
Honeymoon
Guests often enjoyed upgrades to the honeymoon suite, contributing to a more luxurious and memorable experience. The hotel's serene and romantic location, facing natural hot springs accessible early in the morning, adds to the allure for couples. Special honeymoon packages and offers further enhance the experience, making it feel very special.
The hotel's beautiful setting and the magical, relaxing water make it a highly recommended spot. Guests also appreciated the romantic dinners and the overall romantic honeymoon atmosphere. Despite some mentioning that honeymoon service could have been better, the overall feedback is highly positive.
In summary, Ma'in Hot Springs is a top recommendation for honeymooners, providing a perfect retreat with a romantic and serene environment, lovely hotel amenities and exceptional service that makes guests feel like royalty.
Luxury
Despite the high-end spa and nicely designed rooms that many found luxurious, there are several mentions of the facilities needing renovation and not quite living up to five-star expectations. Broken lifts, aging structures and inadequate public pool quality were frequently noted, suggesting that the former glory of the hotel is fading.
The hotel is described by some as a high-standing facility and while the courteous and helpful staff contribute positively to the experience, the overall feel sometimes falls short of the luxurious standard many expect for the price. Although the surroundings are splendid and the atmosphere is posh, the need for upgrades and better maintenance is evident.
Guests seeking a luxurious getaway will appreciate the upscale vibe and elegant furnishings, but those expecting a fully up-to-date five-star experience may find some aspects lacking. The hotel manages to provide a sense of luxury amidst nature, even if some areas need a bit of polishing to reclaim its past grandeur.
Romantic
The boutique hotel exudes a fairytale-like charm, making it an ideal spot for honeymooners or couples seeking a quiet, romantic break. The setting boasts hot thermal pools and private hot springs, adding to the exclusivity and romance of the stay. Candlelit dinners and peaceful, secluded spots further enhance the romantic ambiance.
A consistent theme among the reviews is the fantastic romantic atmosphere, described as beautiful, relaxing and breathtaking. From romantic dinners to unforgettable hot spring experiences in a star-packed environment, the resort seems specifically designed to foster romance and relaxation. Whether it's for a quick romantic escape or an extended honeymoon, Ma'in Hot Springs emerges as the quintessential romantic oasis.
Yes, Ma'in Hot Springs has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Ma'in Hot Springs.
No, Ma'in Hot Springs doesn't allow dogs.
Yes, parking facilities are available at Ma'in Hot Springs.
Yes, Ma'in Hot Springs has a gym.
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