Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Southbury , , 522 Heritage Road (Show on Map)


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Summary of reviewsThe Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is a great choice for families looking for a fun-filled getaway with plenty of activities for their kids. The hotel offers a lot of fun amenities, including a heated indoor pool with pool noodles for the kids and a ping pong table that their teenagers actively used. Guests also praised the gym attendant, Megan, for being a gem and wonderful to their entire family. While there were some concerns about noise from other school groups, families should not hesitate to book a stay as there is plenty of space in the rooms, which can fit up to 5 people. However, those seeking a peaceful and quiet getaway may want to avoid it as the hotel staff appears to prioritize locals' use of facilities, which may impact availability. Overall, the Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is a great choice for families looking for a fun and active stay.
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Hotel with Spa
The Spa at the Heritage Hotel, widely recognized for its exceptional services, offers a serene sanctuary all year round. Situated in Southbury, this haven of tranquility offers an extensive range of treatments such as massage therapy, facials, waxing, nail and make-up services and body treatments. Personalized and group programs are also part of the spa’s specialty, making it a preferred choice for both local residents and hotel guests.

The treatment menu is extensive and crafted to cater to diverse needs and preferences. The spa's treatments range from relaxing massages and rejuvenating facials to specialized treatments such as anti-aging hand treatments, anti-aging eye and lip treatments and CBD oil enhancements. Body treatments like chemical peels, cupping and organic aromatherapy enhancement are also on offer, providing an expansive repertoire of wellness options for every guest. The Spa at the Heritage Hotel is an idyllic retreat for those seeking a personal sanctuary of wellness and relaxation.

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Hotel near Golf Courses

Hotel near Ski Resorts

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool    Outdoor Pool  


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Accessible Hotel

Hotel with Gym

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4-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types
One Bedroom King Suite with Sofa Bed The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

King Room - Disability Access/Non-Smoking The spacious triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

King Room with Roll-In Shower - Disability Access The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The triple room features a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Double Room with Two Double Beds This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Double Room with Two Double Beds and Roll-In Shower - Disability Access This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

King Room The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

King Suite with Wet Bar - Non-Smoking This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit offers 3 beds.

About Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection
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Guest Reviews
7.9
Good
Location
If you're searching for a relaxing escape in a desirable area, look no further than Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection. Guests rave about the hotel's prime location with many describing it as beautiful, great, good and even amazing. Whether you're looking for a peaceful, serene setting or an easy walk to shops and restaurants, the hotel delivers with reviewers praising the location as both quiet and central with everything you need nearby. One guest even fell in love with the location and the friendly, helpful staff. If you're a fan of small-town charm, you're in luck, as the hotel is situated in a cute town with some lovely shops and eateries. And if you're keen to explore the surrounding area, the hotel's great central location makes it the perfect base for scouting out the smaller towns in the region. No matter what you're looking for in a location, Heritage Hotel, Golf, Spa & Conference Center has got you covered.

Breakfast
Guests at the Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection had mixed experiences with the breakfast offered. While some thought the buffet was quite good, others did not eat it at all. It should be noted that complimentary breakfast is not provided at this hotel and some found the options to be limited and expensive. However, those who did try the breakfast described it as delicious and a nice way to start the day. It is worth considering that if breakfast is a priority for your stay, you may want to explore other options nearby.

Dinner
The Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection provides comfortable accommodations and a beautiful location, but the dinner options leave something to be desired. Unfortunately, the online menu is no longer valid and some guests were disappointed to find that there was no room service available. The limited food options were a letdown with only pub food and a buffet on offer. One guest even found their meal inedible. Additionally, the lack of lunch options at the tavern was frustrating. Although the restaurant is advertised as full-service, the food was expensive, lacking in quality and the choices were very limited. Despite this, the hotel and grounds make for a relaxing and invigorating getaway.

Rooms
The rooms at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection are generally clean and comfortable, despite some outdated features and worn carpets throughout the property. While some guests noted small or plain bathrooms, others described their accommodations as spacious and recently updated. Some reviews mentioned issues with noise or cleanliness, such as stained carpets or bedding, but these seemed to be the exception rather than the norm. Overall, the rooms at this hotel appear to be a decent choice for travelers seeking a comfortable and reasonably priced option in the area.

Beds
A stay at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection promises a comfortable sleep with its super comfy beds. Most guests rave about the comfortable bed with some even wishing for more pillows. However, a small number of guests experienced uncomfortable beds with one mentioning a sinking feeling due to its softness. Others complained about small beds, a hole in the middle and the overall tired decor of the room. Despite these minor criticisms, most guests thought the beds were comfy, making for a decent sleep during their stay.

Cleanliness
The Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is a beautiful and clean hotel that offers a comfortable stay. Most of the guests were satisfied with the cleanliness of the rooms, which were spotlessly clean, very clean or just clean. They even mentioned that the rooms were nice, clean and comfy. Some guests highlighted the friendliness of the staff and the good amount of towels/toiletries that were provided in the room. However, a few negative reviews mentioned outdated decor, squeaky floors and worn rugs in some areas of the hotel. There were also some complaints about the musty smell in certain areas and some items in the room being dusty. Overall, guests found the hotel certainly clean or reasonably clean and enjoyed their stay.

Staff
The staff at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection are exceptional! These local employees are friendly, efficient and always willing to lend a helping hand. Most guests were impressed with the catering staff who received a perfect 10 out of 10. Many guests mentioned specific staff members including Tristan, John, Annie, Lisa and Megan who went above and beyond to make their stay enjoyable. Quick check-in service and outstanding caring service from the entire staff was a common theme in the positive reviews. Guests also raved about the great indoor/outdoor pools and the beautiful surroundings. However, there were a few negative comments about certain staff members who were rude or unhelpful, but these reviews were outweighed by the overwhelming praise for the staff. Overall, the staff at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection are excellent and make this hotel well worth a visit.

Gym
The Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection, boasts an excellent gym where guests can enjoy a workout during their stay. Reviews frequently mention the outstanding quality of the gym and the friendliness of the staff with Annie and Megan praised in particular. The hotel's large fitness area and indoor pool also provide guests with a range of wellness facilities to enjoy during their stay. The spa area adds an extra touch of luxury and relaxation to the experience, making it the perfect place to unwind after a long day of meetings or exploring. Overall, the Heritage Hotel's gym and wellness facilities receive glowing reviews from satisfied guests.

Pool
If you're looking for a hotel with excellent pool facilities, the Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is a great choice. They have both indoor and outdoor pools with the outdoor pool including a bar which many guests loved. The spa area also includes a gym and jacuzzi. The swimming pool and ping pong table were a hit among teenagers and the pool overall was deemed great and refreshing. Many guests applauded the hotel grounds as well. While the outdoor pool was not yet open during some stays, the indoor pool was still enjoyed. However, the only downside some guests experienced was that the pool area could become crowded. But overall, the spots were gorgeous and spotless.

Family
Families looking for a fun-filled getaway with plenty of activities for their kids should consider the Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection. Guests reported a lot of fun amenities available, including a heated indoor pool with pool noodles for the kids and a ping pong table that their teenagers actively used. One guest even raved about how Megan, the gym attendant, was a gem and wonderful to their entire family. While there were lots of kids from camps on the property, some guests reported concerns about noise from other school groups. However, families should not hesitate to book a stay as there is plenty of space in the rooms, which can fit up to 5 people. Additionally, it should be noted that the hotel staff appears to prioritize locals' use of facilities, which may impact availability. Overall, families looking for a fun and active stay should consider this hotel, but those seeking a peaceful and quiet getaway may want to avoid it.


Yes, Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection.

Yes, Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection welcomes dogs.

No, parking facilities aren't available at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection.

Yes, Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection has a gym.
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