ibis Southampton
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Summary of reviewsibis Southampton enjoys a prime location in the heart of Southampton, making it incredibly convenient for guests. Proximity to transportation hubs like the Southampton Central train station and National Express bus stop means easy access for travelers. Cruise passengers particularly prize the hotel's closeness to various cruise terminals and views of cruise ships from some rooms add a charming touch. Shopping, dining and local attractions are all within walking distance, contributing to a vibrant and accessible stay.
Breakfast at ibis Southampton generally receives positive feedback for its variety and value with guests enjoying a range from full English breakfasts to continental options. The buffet style is well-organized and the food is fresh and tasty, enhanced by the friendly, efficient staff. However, some guests noted occasional issues like cool food or limited selections.
Dinner experiences at the hotel are more mixed. While evening meals are commendable for their quality and flavor, service can sometimes be slow and the menu options limited. Issues such as operational challenges and occasional shortages have been reported, suggesting there is room for improvement despite the friendly staff.
Rooms at ibis Southampton are described as clean, functional and providing comfortable beds for short stays. The location is convenient and views from certain rooms are appreciated. However, the rooms can feel small and somewhat outdated with criticisms about worn carpets and less effective air conditioning. Noise from within and outside the hotel can also be an issue.
Cleanliness is a strong point with consistent remarks on the well-maintained rooms and communal areas. Housekeeping staff are praised for their high standards, although occasionally some guests mention issues like stained carpets or dated bathroom fixtures.
The staff at ibis Southampton stand out for their friendliness, helpfulness and professionalism. Many reviews highlight the positive interactions with staff members, who contribute significantly to a welcoming atmosphere. Despite occasional criticisms, their commendable service is a key strength of the hotel.
WiFi is an area needing improvement with mixed reviews about connection stability and speed. Some guests had a satisfactory experience, while others faced connectivity issues and poor information regarding the service.
Parking is convenient but receives mixed feedback. While the availability and proximity are appreciated, the additional cost for parking is a point of contention for some guests. It's generally considered adequate, albeit with occasional complaints about limited spaces and unclear charges.
The hotel's proximity to nightlife venues is a double-edged sword. It offers easy access to bars and restaurants, which is great for night owls but can result in external noise issues, particularly on weekends. The noise can detrimentally affect light sleepers despite the quietness of the hotel itself.
Beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. However, there are complaints about the narrowness and occasional discomfort due to firmness or lumpy mattresses and pillows.
Overall, ibis Southampton provides a clean, comfortable stay at a fair price, consistent with its three-star rating. The hotel is generally praised for its friendly staff, advantageous location and solid service. However, improvements could be made in room updates, dining service and WiFi connectivity to further enhance the guest experience.
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Breakfast at ibis Southampton generally receives positive feedback for its variety and value with guests enjoying a range from full English breakfasts to continental options. The buffet style is well-organized and the food is fresh and tasty, enhanced by the friendly, efficient staff. However, some guests noted occasional issues like cool food or limited selections.
Dinner experiences at the hotel are more mixed. While evening meals are commendable for their quality and flavor, service can sometimes be slow and the menu options limited. Issues such as operational challenges and occasional shortages have been reported, suggesting there is room for improvement despite the friendly staff.
Rooms at ibis Southampton are described as clean, functional and providing comfortable beds for short stays. The location is convenient and views from certain rooms are appreciated. However, the rooms can feel small and somewhat outdated with criticisms about worn carpets and less effective air conditioning. Noise from within and outside the hotel can also be an issue.
Cleanliness is a strong point with consistent remarks on the well-maintained rooms and communal areas. Housekeeping staff are praised for their high standards, although occasionally some guests mention issues like stained carpets or dated bathroom fixtures.
The staff at ibis Southampton stand out for their friendliness, helpfulness and professionalism. Many reviews highlight the positive interactions with staff members, who contribute significantly to a welcoming atmosphere. Despite occasional criticisms, their commendable service is a key strength of the hotel.
WiFi is an area needing improvement with mixed reviews about connection stability and speed. Some guests had a satisfactory experience, while others faced connectivity issues and poor information regarding the service.
Parking is convenient but receives mixed feedback. While the availability and proximity are appreciated, the additional cost for parking is a point of contention for some guests. It's generally considered adequate, albeit with occasional complaints about limited spaces and unclear charges.
The hotel's proximity to nightlife venues is a double-edged sword. It offers easy access to bars and restaurants, which is great for night owls but can result in external noise issues, particularly on weekends. The noise can detrimentally affect light sleepers despite the quietness of the hotel itself.
Beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. However, there are complaints about the narrowness and occasional discomfort due to firmness or lumpy mattresses and pillows.
Overall, ibis Southampton provides a clean, comfortable stay at a fair price, consistent with its three-star rating. The hotel is generally praised for its friendly staff, advantageous location and solid service. However, improvements could be made in room updates, dining service and WiFi connectivity to further enhance the guest experience.
Dog Friendly Hotel
Dogs are allowed for an extra cost of GBP 5 per dog, per night.
Accessible Hotel
This hotel offers accessible rooms equipped with wheelchair turning space, wheel-in showers, bathroom grab rails, and accessible beds and furniture. Audible, visual, or vibrating fire alarms are available on request, and the hotel is wheelchair accessible throughout with accessible parking.
3-Star Hotel
The Ibis Southampton is a practical choice for travelers seeking a straightforward and functional hotel experience. Its central location provides easy access to transport links and city attractions.
Hotel near Nightlife Spots
Hotel with Parking
Guest Reviews
Ibis Southampton boasts an exceptional location that's hard to beat. Nestled in the heart of Southampton, the hotel is perfectly positioned to cater to a variety of needs, from business meetings to leisure activities and most notably, cruise travel.
The proximity to transportation hubs is a significant highlight. The hotel is just a short walk from Southampton Central train station, making it extremely convenient for guests arriving by train. Additionally, the nearby National Express bus stop ensures easy access for coach travelers. For those driving, the hotel offers convenient parking facilities, making it simple to navigate the city by car.
Cruise passengers will especially appreciate the hotel's location. Situated close to multiple cruise terminals, including the Horizon Port Terminal, the Mayflower Cruise Terminal and the Isle of Wight Red Funnel ferry, it’s an ideal choice for those embarking on voyages. Many guests noted the ease of walking to the cruise ports and some even mentioned the stunning views of cruise ships from their rooms.
Shopping enthusiasts and food lovers will find the hotel's central location ideal with West Quay shopping center, restaurants, bars and the famous Christmas Market all within walking distance. The city's main tourist attractions, including theatres, cinemas and other entertainment venues, are also easily accessible, providing plenty of options for guests to enjoy their stay.
Overall, Ibis Southampton stands out for its strategic location, ensuring that guests are never far from where they need to be, whether it's catching a train, boarding a cruise ship, attending a business meeting or simply exploring the vibrant city of Southampton.
Breakfast at Ibis Southampton generally received positive remarks from guests with many highlighting the substantial variety and quality of options offered. Guests appreciated the diverse selection, ranging from full English breakfasts to continental choices and found the breakfast to be good value for money. The buffet style setup was frequently mentioned as being well-organized and the food was often described as tasty and freshly cooked. Several reviews noted the friendly and efficient staff contributing to a pleasant dining experience.
However, there were also some criticisms regarding the breakfast. A number of guests felt that the food could have been warmer and that the selection was occasionally sparse or poorly replenished. Issues such as the coffee machine being broken, lack of cutlery and cold breakfast items were pointed out. Additionally, a few reviews mentioned the breakfast area being small and busy, which sometimes led to a disorganized experience. Despite these drawbacks, the overall impression of breakfast at Ibis Southampton was largely favorable with many guests enjoying a hearty and satisfying start to their day.
Dining at the ibis Southampton presents a mixed experience according to guest reviews. On the positive side, many visitors appreciated the good quality and value of the food, notably the breakfast buffet which received favorable mentions. The evening meals were highlighted for being freshly cooked and tasty with some guests specifically noting exceptional dishes.
However, the restaurant service often faced criticism for being extremely slow with some visitors waiting up to an hour for their meals. The limited menu was another frequent complaint, compounded by shortages of certain items. While the bar and restaurant could be friendly and busy, the service was sometimes marked by a lack of efficiency and preparedness, particularly when it came to accommodating dietary needs like gluten-free options.
The dining area itself was described as basic and akin to a canteen atmosphere, which did not meet some guests' expectations. Issues such as cold or improperly cooked food and small portion sizes were also reported. Furthermore, the restaurant faced operational challenges, occasionally being closed or running out of supplies, forcing guests to seek dining options elsewhere.
Overall, while the ibis Southampton offers a convenient on-site dining option with friendly staff and some commendable meals, guests might experience occasional disruptions and a limited choice that could prompt them to explore nearby restaurants.
At ibis Southampton, guest reviews highlight a consistent mixture of positive attributes and areas that need improvement. The rooms are often described as clean and functional with comfortable beds and adequate facilities for short stays. Many reviewers appreciated the cleanliness and tidiness upon entry, as well as views of cruise ships from certain rooms. The location near the central station and harbor is also a noted convenience.
However, the rooms are often critiqued for being small and somewhat dated. Furniture is described as old with carpets appearing worn and in need of cleaning or replacement. The decor overall seems to be in need of an update and some rooms are reported as too hot or cold with ineffective air conditioning. Noise from both inside and outside the hotel is occasionally mentioned and some guests encountered issues like low water pressure in the shower or insufficient electrical sockets.
Although the rooms serve their basic purpose and are generally clean, the need for renovations and better amenities is a recurring theme. For travelers seeking a convenient location and a place to rest for a night, ibis Southampton may suffice, but potential guests might want to manage their expectations regarding space and modern comforts.
The beds at ibis Southampton garnered a mix of reactions from guests with a substantial portion of feedback reflecting both satisfaction and areas of concern. On the positive side, many reviews point out that the beds are comfortable with phrases like "very comfortable beds," "mattress lovely," and "the bed was comfortable" frequently appearing. Guests often appreciated the clean and cozy rooms, describing them as "nice comfy room with everything you need" and "comfortable room."
However, several guests noted specific issues with the beds. The most common criticism was the narrowness of the beds with mentions like "beds narrow," "very narrow bed," and "beds were very small." Some guests also highlighted discomfort due to the hardness or lumpiness of the mattresses and pillows. Phrases such as "beds were very hard," "mattress hard," and "beds were lumpy and uncomfortable" were noted.
While some guests found the mattresses ideally firm, others described them as rock solid or too hard for a good night’s sleep. A few reviews pointed out the inconsistency in bed comfort, citing beds as "uncomfortable" or "beds were uncomfortable," contrasting with other guests' positive experiences. There were also mentions of maintenance issues like "bedside lamp needed repair."
In summary, while many guests found the beds at ibis Southampton comfortable and the rooms well-equipped and clean, there was notable feedback on the narrow and sometimes uncomfortable beds with several suggestions that improvements could be made in mattress firmness and bed width to enhance overall guest satisfaction.
The cleanliness of 'ibis Southampton' generally receives positive remarks from guests. Many reviews highlight that rooms and communal areas are consistently clean and tidy. Guests often note that rooms are very clean and comfortable with functional and well-presented facilities. Housekeeping staff receive praise for maintaining a high standard of cleanliness, ensuring that the rooms are clean and fresh upon entry and frequently checking on the rooms during stays.
However, there are occasional issues, such as stained and dirty carpets, dated bathroom fixtures and some rooms that could benefit from updates. These concerns, although noted, seem to be exceptions rather than the rule. The positive aspects of cleanliness, along with the friendly staff and a welcoming atmosphere, contribute to a generally favorable impression of the hotel’s upkeep.
The reviews for the ibis Southampton consistently highlight the hotel's staff as a standout feature. Guests frequently describe the staff as friendly, helpful and accommodating. Words such as amazing, brilliant and efficient come up often, underlining their positive interactions. Special mentions go to individual staff members like Faye, Madi, Eleanor and a Spanish boy, commending their exceptional service.
Many guests noted the efficient and professional manner of the reception staff, who were quick to handle check-ins and address any issues. The reception and restaurant teams are also praised for being pleasant, polite and attentive, which significantly contributed to a welcoming atmosphere. The bar and evening staff garnered compliments for their willingness to go above and beyond.
However, there were a few criticisms regarding the staff. Some guests experienced unfriendliness, a lack of professionalism or noted that certain staff members were unhelpful or rude. Issues such as this were not the norm but did mar the otherwise positive feedback.
Overall, the staff at ibis Southampton are a major strength of the hotel, leaving a lasting positive impression on most guests through their friendliness, helpfulness and professionalism.
The WiFi experience at ibis Southampton presents a mixed bag of reviews. While some guests praised the WiFi as excellent, good, stable and great, others experienced various issues. There were mentions of poor connection, slow speeds and interruptions with some guests unable to connect at all. Problems with reception were highlighted specifically in certain rooms like room 133 and others noted that wall outlets were not functional, adding to the inconvenience. Several guests expressed frustration over insufficient information regarding the WiFi password and overall connectivity. Despite a few positive remarks, many guests were dissatisfied with the WiFi, mentioning it was subpar, limited or even non-existent in some cases.
The parking situation at ibis Southampton receives mixed feedback from guests. On the positive side, there are ample parking spaces available and many appreciated the convenience and proximity to the hotel. Several guests found the parking rates, typically around £10 per day, to be reasonable and noted the availability of packages for cruise travelers. Some even mentioned complimentary parking options.
However, there are frequent mentions of dissatisfaction with having to pay for parking with some guests considering the fee to be expensive. A few reviews further highlight issues with limited parking spots or the lack of clear information regarding the parking charges. Despite these drawbacks, the overall sentiment is that while parking is adequate and convenient, the additional cost can be a point of contention for some visitors.
For those looking to explore the vibrant nightlife of Southampton, ibis Southampton offers a convenient location close to several bars, restaurants and pubs. It's ideally situated near the train station and shops, which makes getting around easy. Guests often highlight the proximity to local dining options and find it great for catching a bite or drink. Additionally, the hotel’s location is perfect for those heading to the cruise terminal.
However, the centrality does come with its downsides. The area gets particularly noisy on weekends with loud groups and outdoor disturbances affecting the overall tranquility. Nighttime noise from nearby bars and street activity can be quite disruptive, especially during late hours. Some guests reported being kept awake by loud music and arguments near their windows. While the hotel itself is described as quiet, the external environment can significantly detract from this at night.
In summary, ibis Southampton is a prime location for those wanting to be close to the nightlife and dining scene, though light sleepers might find the area too loud during weekends and late nights.
The ibis Southampton offers a reasonably priced, clean and comfortable stay, aligning with its three-star rating. While not luxurious, the hotel delivers good value for money and is comparable to other budget options. Guests can expect high-quality service that matches Ibis standards with rooms being comfy and clean. The facilities, including a restaurant and bar, are basic but adequate for a short stay.
However, the property shows signs of wear and tear with no frills and some dated aspects. Though it provides the essentials, like functional amenities and friendly staff, it lacks some conveniences such as plug sockets by the bed and a fridge. Despite these minor shortcomings, the overall stay is satisfactory with uncomplicated check-in and check-out processes, a good bed and enjoyable breakfast. The hotel offers a reliable and comfortable experience, making it a practical choice for budget-conscious travelers.
Ibis Southampton boasts a prime location for travelers, offering convenient access to shops, facilities and, notably, the cruise terminal, making it a good choice for those embarking on a sea journey. The hotel is also just a short walk from the train station, which has connections to the airport, adding to its overall accessibility.
Guests highlighted the hotel's efforts in providing disabled parking right next to the entrance and the staff's quick response to order disabled taxis. The checking process was praised for its ease and staff members were described as very helpful throughout their visits. However, many reviews pointed out that the rooms, particularly those designated as accessible, tend to be cramped with some guests describing them as too small for a disabled person. Bathrooms with walk-in showers were positively noted, though the overall room size was less than ideal.
Despite the convenient access points and helpful staff, several reviews mentioned the hotel's lack of adequate accessibility features. Some guests felt the property needed serious updating to meet accessibility needs better. While rooms are accessible in general, the significant downsides included the small size and reported accessibility issues, leading to a mixed experience for guests with disabilities.
The Ibis Southampton is well-regarded for its dog-friendly facilities and services. Guests frequently noted that pets, including dogs, are permitted to stay in the rooms, making it an accommodating choice for travelers with furry companions. Despite limited mentions of broken amenities like a shower head, reviewers highlighted the hotel's overall cleanliness and pleasant views. The hotel's bar also received positive comments, although there were a few mentions of minor issues at the reception and bar area. Overall, the Ibis Southampton provides a welcoming environment for both guests and their pets, ensuring a comfortable stay for all.
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Location
The proximity to transportation hubs is a significant highlight. The hotel is just a short walk from Southampton Central train station, making it extremely convenient for guests arriving by train. Additionally, the nearby National Express bus stop ensures easy access for coach travelers. For those driving, the hotel offers convenient parking facilities, making it simple to navigate the city by car.
Cruise passengers will especially appreciate the hotel's location. Situated close to multiple cruise terminals, including the Horizon Port Terminal, the Mayflower Cruise Terminal and the Isle of Wight Red Funnel ferry, it’s an ideal choice for those embarking on voyages. Many guests noted the ease of walking to the cruise ports and some even mentioned the stunning views of cruise ships from their rooms.
Shopping enthusiasts and food lovers will find the hotel's central location ideal with West Quay shopping center, restaurants, bars and the famous Christmas Market all within walking distance. The city's main tourist attractions, including theatres, cinemas and other entertainment venues, are also easily accessible, providing plenty of options for guests to enjoy their stay.
Overall, Ibis Southampton stands out for its strategic location, ensuring that guests are never far from where they need to be, whether it's catching a train, boarding a cruise ship, attending a business meeting or simply exploring the vibrant city of Southampton.
Breakfast
However, there were also some criticisms regarding the breakfast. A number of guests felt that the food could have been warmer and that the selection was occasionally sparse or poorly replenished. Issues such as the coffee machine being broken, lack of cutlery and cold breakfast items were pointed out. Additionally, a few reviews mentioned the breakfast area being small and busy, which sometimes led to a disorganized experience. Despite these drawbacks, the overall impression of breakfast at Ibis Southampton was largely favorable with many guests enjoying a hearty and satisfying start to their day.
Dinner
However, the restaurant service often faced criticism for being extremely slow with some visitors waiting up to an hour for their meals. The limited menu was another frequent complaint, compounded by shortages of certain items. While the bar and restaurant could be friendly and busy, the service was sometimes marked by a lack of efficiency and preparedness, particularly when it came to accommodating dietary needs like gluten-free options.
The dining area itself was described as basic and akin to a canteen atmosphere, which did not meet some guests' expectations. Issues such as cold or improperly cooked food and small portion sizes were also reported. Furthermore, the restaurant faced operational challenges, occasionally being closed or running out of supplies, forcing guests to seek dining options elsewhere.
Overall, while the ibis Southampton offers a convenient on-site dining option with friendly staff and some commendable meals, guests might experience occasional disruptions and a limited choice that could prompt them to explore nearby restaurants.
Rooms
However, the rooms are often critiqued for being small and somewhat dated. Furniture is described as old with carpets appearing worn and in need of cleaning or replacement. The decor overall seems to be in need of an update and some rooms are reported as too hot or cold with ineffective air conditioning. Noise from both inside and outside the hotel is occasionally mentioned and some guests encountered issues like low water pressure in the shower or insufficient electrical sockets.
Although the rooms serve their basic purpose and are generally clean, the need for renovations and better amenities is a recurring theme. For travelers seeking a convenient location and a place to rest for a night, ibis Southampton may suffice, but potential guests might want to manage their expectations regarding space and modern comforts.
Beds
However, several guests noted specific issues with the beds. The most common criticism was the narrowness of the beds with mentions like "beds narrow," "very narrow bed," and "beds were very small." Some guests also highlighted discomfort due to the hardness or lumpiness of the mattresses and pillows. Phrases such as "beds were very hard," "mattress hard," and "beds were lumpy and uncomfortable" were noted.
While some guests found the mattresses ideally firm, others described them as rock solid or too hard for a good night’s sleep. A few reviews pointed out the inconsistency in bed comfort, citing beds as "uncomfortable" or "beds were uncomfortable," contrasting with other guests' positive experiences. There were also mentions of maintenance issues like "bedside lamp needed repair."
In summary, while many guests found the beds at ibis Southampton comfortable and the rooms well-equipped and clean, there was notable feedback on the narrow and sometimes uncomfortable beds with several suggestions that improvements could be made in mattress firmness and bed width to enhance overall guest satisfaction.
Cleanliness
However, there are occasional issues, such as stained and dirty carpets, dated bathroom fixtures and some rooms that could benefit from updates. These concerns, although noted, seem to be exceptions rather than the rule. The positive aspects of cleanliness, along with the friendly staff and a welcoming atmosphere, contribute to a generally favorable impression of the hotel’s upkeep.
Staff
Many guests noted the efficient and professional manner of the reception staff, who were quick to handle check-ins and address any issues. The reception and restaurant teams are also praised for being pleasant, polite and attentive, which significantly contributed to a welcoming atmosphere. The bar and evening staff garnered compliments for their willingness to go above and beyond.
However, there were a few criticisms regarding the staff. Some guests experienced unfriendliness, a lack of professionalism or noted that certain staff members were unhelpful or rude. Issues such as this were not the norm but did mar the otherwise positive feedback.
Overall, the staff at ibis Southampton are a major strength of the hotel, leaving a lasting positive impression on most guests through their friendliness, helpfulness and professionalism.
Wi-Fi
Parking
However, there are frequent mentions of dissatisfaction with having to pay for parking with some guests considering the fee to be expensive. A few reviews further highlight issues with limited parking spots or the lack of clear information regarding the parking charges. Despite these drawbacks, the overall sentiment is that while parking is adequate and convenient, the additional cost can be a point of contention for some visitors.
Nightlife
However, the centrality does come with its downsides. The area gets particularly noisy on weekends with loud groups and outdoor disturbances affecting the overall tranquility. Nighttime noise from nearby bars and street activity can be quite disruptive, especially during late hours. Some guests reported being kept awake by loud music and arguments near their windows. While the hotel itself is described as quiet, the external environment can significantly detract from this at night.
In summary, ibis Southampton is a prime location for those wanting to be close to the nightlife and dining scene, though light sleepers might find the area too loud during weekends and late nights.
3 Star
However, the property shows signs of wear and tear with no frills and some dated aspects. Though it provides the essentials, like functional amenities and friendly staff, it lacks some conveniences such as plug sockets by the bed and a fridge. Despite these minor shortcomings, the overall stay is satisfactory with uncomplicated check-in and check-out processes, a good bed and enjoyable breakfast. The hotel offers a reliable and comfortable experience, making it a practical choice for budget-conscious travelers.
Accessible
Guests highlighted the hotel's efforts in providing disabled parking right next to the entrance and the staff's quick response to order disabled taxis. The checking process was praised for its ease and staff members were described as very helpful throughout their visits. However, many reviews pointed out that the rooms, particularly those designated as accessible, tend to be cramped with some guests describing them as too small for a disabled person. Bathrooms with walk-in showers were positively noted, though the overall room size was less than ideal.
Despite the convenient access points and helpful staff, several reviews mentioned the hotel's lack of adequate accessibility features. Some guests felt the property needed serious updating to meet accessibility needs better. While rooms are accessible in general, the significant downsides included the small size and reported accessibility issues, leading to a mixed experience for guests with disabilities.
Dog Friendly
No, ibis Southampton doesn't have any pool.
No, a spa isn't available at ibis Southampton.
Yes, ibis Southampton welcomes dogs.
Yes, parking facilities are available at ibis Southampton.
No, ibis Southampton doesn't have a gym.
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