The Pilgrim Inn
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Summary of reviewsThe Pilgrim Inn, nestled just outside of Southampton, offers a prime location combining tranquil countryside charm with easy access to bustling city life. Ideally positioned for exploring the New Forest and nearby attractions like Paulton's Park and the Beaulieu Motor Museum, it provides a versatile getaway for nature lovers, families and those embarking on cruises. The picturesque, wooded surroundings and rustic elegance add to its charm, making it a serene retreat.
Breakfast at The Pilgrim Inn is highly praised for its quality and variety with many guests enjoying the hearty, delicious full English breakfast and ample choices, including freshly prepared dishes and a buffet. Despite some occasional service issues, the overall experience leaves a lasting, positive impression. Dinner reviews are also mostly favorable, highlighting the excellent and delicious meals, though some guests mentioned occasional service inconsistencies.
Guests found the rooms spacious, comfortable and well-decorated with high marks for cleanliness and amenities like clawfoot baths and walk-in showers. Minor drawbacks include some issues with air conditioning and heating, but overall, the accommodations are considered excellent. Cleanliness remains a significant strength with rooms often described as spotlessly clean, although there are occasional mentions of areas needing more attention.
The staff at The Pilgrim Inn receive high praise for their friendliness, professionalism and helpfulness, creating a warm and welcoming atmosphere. Their dedication to high-quality service is evident across various guest interactions, from check-ins to dining experiences.
Family travelers find The Pilgrim Inn an ideal spot with family-friendly accommodations and easy access to local attractions. Comfortable bedding generally ensures a good night's sleep, though guests had varying opinions on the firmness of mattresses.
While Wi-Fi quality is inconsistent with some guests experiencing connectivity issues, the overall experience at The Pilgrim Inn is enhanced by its boutique charm. The inn's blend of vintage style and modern comforts, along with its beautifully maintained exterior, creates a unique and cozy ambiance.
For those traveling with pets, the inn offers a very dog-friendly atmosphere with spacious rooms and ample grassy areas for dogs to roam, making it a comfortable choice for pet owners.
In summary, The Pilgrim Inn combines a superb location, charming accommodations, outstanding service and a welcoming atmosphere, making it a highly recommended destination for various types of travelers.
Categories
Breakfast at The Pilgrim Inn is highly praised for its quality and variety with many guests enjoying the hearty, delicious full English breakfast and ample choices, including freshly prepared dishes and a buffet. Despite some occasional service issues, the overall experience leaves a lasting, positive impression. Dinner reviews are also mostly favorable, highlighting the excellent and delicious meals, though some guests mentioned occasional service inconsistencies.
Guests found the rooms spacious, comfortable and well-decorated with high marks for cleanliness and amenities like clawfoot baths and walk-in showers. Minor drawbacks include some issues with air conditioning and heating, but overall, the accommodations are considered excellent. Cleanliness remains a significant strength with rooms often described as spotlessly clean, although there are occasional mentions of areas needing more attention.
The staff at The Pilgrim Inn receive high praise for their friendliness, professionalism and helpfulness, creating a warm and welcoming atmosphere. Their dedication to high-quality service is evident across various guest interactions, from check-ins to dining experiences.
Family travelers find The Pilgrim Inn an ideal spot with family-friendly accommodations and easy access to local attractions. Comfortable bedding generally ensures a good night's sleep, though guests had varying opinions on the firmness of mattresses.
While Wi-Fi quality is inconsistent with some guests experiencing connectivity issues, the overall experience at The Pilgrim Inn is enhanced by its boutique charm. The inn's blend of vintage style and modern comforts, along with its beautifully maintained exterior, creates a unique and cozy ambiance.
For those traveling with pets, the inn offers a very dog-friendly atmosphere with spacious rooms and ample grassy areas for dogs to roam, making it a comfortable choice for pet owners.
In summary, The Pilgrim Inn combines a superb location, charming accommodations, outstanding service and a welcoming atmosphere, making it a highly recommended destination for various types of travelers.
Family Friendly Hotel
This inn offers a cozy and traditional experience for families. It is located in a quieter area and provides a peaceful retreat.
Dog Friendly Hotel
Dogs must be fully trained and appropriately restrained by their owner, and they are not permitted on chairs or beds.
Do you accept dogs in all rooms?
No, some rooms only: 5 rooms
No, some rooms only: 5 rooms
Is there an extra charge?
Yes, £ 15.00 per booking
Yes, £ 15.00 per booking
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Accessible Hotel
While a historic building, this inn has added accessibility features including ramps, walkways, and grab bars. Temporary wheelchair ramps are available for the front door, and Room 9 is designated as an accessible room. Accessible parking and an accessibility WC are also provided.
Small Hotel
Located just outside of Southampton, this cozy inn offers comfortable rooms and a traditional pub. It is set in beautiful thatched buildings and offers a countryside retreat.
Hotel with EV Charging Stations
Provides EV charging facilities for guests, offering a practical solution for those traveling with electric vehicles.
3-Star Hotel
The Pilgrim Inn offers a charming and traditional experience. Its location provides a peaceful setting while still being within easy reach of local attractions.
Boutique-style Hotel
Guest Reviews
Nestled just outside of Southampton, The Pilgrim Inn boasts a prime location that offers guests the best of both worlds—tranquil countryside charm with easy access to bustling city life. The inn is ideally positioned for exploring the New Forest, making it perfect for nature lovers and families alike. It provides quick access to the New Forest Wildlife Park and is an excellent base for visiting the Beaulieu Motor Museum, Lyndhurst, Lymington and even coastal towns like Bournemouth.
Travelers embarking on cruises will find the inn particularly convenient, as it is only a short drive from the cruise terminal. Despite its proximity to Southampton, the hotel enjoys a quiet setting, ensuring a peaceful stay away from city noise. Yet, it remains well-placed for various attractions, including Paulton's Park and Peppa Pig World, making it a versatile option for family getaways.
Guests appreciated the picturesque, wooded surroundings that give the location a sense of seclusion and beauty. The inn itself is a lovely, boutique establishment that adds a touch of rustic elegance to any stay. With spacious rooms, secure parking and good food, The Pilgrim Inn offers a serene retreat while being conveniently close to major routes and destinations.
Whether visiting for a family holiday, a romantic escape or simply a stop before boarding a cruise, the location proves to be superb—combining ease of access with the scenic charm of the English countryside.
Breakfast at The Pilgrim Inn has generally received high praise from guests with multiple reviewers highlighting the quality and variety of the offerings. Many guests enjoyed the hearty and delicious full English breakfast, often described as perfect or excellent. The breakfast menu provides ample choices, including freshly prepared dishes and a small buffet featuring pastries, yogurt and juice.
Guests frequently mentioned the high quality and taste of the breakfast, noting it was delicious, amazing and even one of the best they've had at a B&B. There is a good selection of cooked options, including Eggs Benedict and locally sourced products, catering to diverse dietary preferences, even plant-based diets. The complimentary breakfast added value to their stay and the exceptional, friendly service stood out for many.
However, some guests encountered issues, such as slow service and inconsistency in quality. On certain days, technical problems like gas supply failures or lack of hot water affected breakfast availability. Minor criticisms included overcooked eggs and limited food towards the end of breakfast hours.
Despite occasional hiccups, the overall sentiment is that The Pilgrim Inn serves a fantastic breakfast that leaves a lasting impression on its guests.
Nestled in charming surroundings, The Pilgrim Inn offers a varied dining experience that has garnered mixed reviews from its guests. The majority of the feedback about the dinner highlights the high quality and deliciousness of the meals with many guests praising the food as excellent, delicious and even outstanding. Freshly prepared dinners, great menu choices and tasty dishes are recurring themes, affirming that the culinary team does an impressive job with both dinner and breakfast. The pub itself is described as a lovely, cosy place with a relaxed ambiance, enhanced by a good selection of quality beers and a friendly atmosphere.
However, some guests felt their dining experiences were underwhelming, pointing out that certain meals were merely average, basic or even disappointing. Issues such as long wait times for service, substandard food on specific nights and not-so-good fish and chips were mentioned, indicating room for improvement. Additionally, the restaurant’s service was sometimes described as slow, amateurish and in need of better coordination.
Despite the occasional negative feedback, it’s clear that The Pilgrim Inn generally provides a satisfying dining experience, especially for those who appreciate great pub food in a welcoming setting. The positive remarks about the food and the restaurant far outweigh the criticisms, making it a worthwhile option for visitors.
'The Pilgrim Inn' offers spacious and comfortable rooms with many guests praising the size and decor of the accommodations. The rooms are frequently described as large, well-equipped and spotlessly clean. Some standout features include newly refurbished interiors, stylish designs and cozy atmospheres. The bathrooms also receive high marks with many mentioning luxurious amenities like claw foot baths and walk-in showers.
Guests appreciate the comfort and homelike feel of the rooms, making them ideal for a restful stay. Many found the rooms to be both charming and well-appointed with lovely furniture and ample facilities. Cleanliness is a recurring theme in the reviews with many highlighting that the rooms are fresh and well-maintained.
However, there are a few minor drawbacks. Some guests noted occasional issues such as poor air conditioning, inadequate heating and broken window blinds. Traffic noise and room darkness were also mentioned by some reviewers. Despite these minor issues, the overall impression is that 'The Pilgrim Inn' provides excellent accommodations with large, comfortable rooms that cater to guests' needs, making it a great choice for travelers seeking a pleasant and cozy stay.
The beds at The Pilgrim Inn generally receive positive feedback for their comfort with many guests noting that they enjoyed a good night's sleep. The majority of reviews describe the beds as comfortable or very comfy, attributing to restful and satisfying sleep experiences. Despite the overall consensus on comfort, there are a few mixed opinions. Some guests found the mattresses too firm or too soft, while others mentioned issues with squeaky or unsupportive beds. Pillows also received a few complaints for being lumpy and lacking support. The quality of bedding and cleanliness scored high marks, contributing to the cozy and inviting feel of the rooms. A few highlighted large and spacious beds, which added to their comfort. Overall, while there are minor inconsistencies, the beds at The Pilgrim Inn appear to offer a generally comfortable experience for most guests.
Cleanliness at The Pilgrim Inn has generally received high praise from guests with many describing their stay as being in a spotlessly clean environment. The rooms often stand out for their immaculate presentation and fresh, newly refurbished decor. Guests frequently highlight the rooms as being very clean, tidy and comfortable. The excellent housekeeping ensures rooms are neat and well maintained, adding to the overall satisfaction.
However, there are a few areas of concern. Some guests noticed cleanliness issues, such as dust, mold in bathrooms and grubby carpets. A few reviews mention that certain areas like the hallways and stairwells appeared drab and worn and the quality of cleaning did not always meet expectations. Specific complaints included stains on room carpets, cobwebs and cup ring marks on furniture, suggesting a need for more attention to detail in these aspects.
Despite some imperfections, the hotel's ability to maintain a high standard of cleanliness in most rooms receives commendation. Impressions of the hotel's cleanliness remain overwhelmingly positive with the majority of guests finding their rooms spotless, comfortable and well-furnished.
The Pilgrim Inn maintains a sterling reputation for its exceptional staff, who are repeatedly described as polite, friendly, helpful and highly professional. Guests frequently note the warm and welcoming atmosphere provided by attentive employees, making check-ins cheerful and overall visits highly pleasant. The management is often praised for their accommodating nature with many mentions of going above and beyond to ensure guests are comfortable.
Words like "lovely," "fantastic," and "superb" are commonly used with particular staff members receiving individual acclaim for their kindness and efficiency. From ensuring rooms are spotless to making sure coffee flasks are filled, the staff’s dedication to high-quality service is evident. Positive interactions are not just limited to hospitality services; restaurant staff received high marks for their courteous and friendly demeanor, enhancing guests' dining experiences.
The staff's constant smiles and optimistic attitudes at breakfast contribute to a friendly and welcoming environment. Whether for business or leisure, visitors have repeatedly expressed their satisfaction with how the staff cannot do enough for them, positioning friendliness and professionalism at the core of The Pilgrim Inn's appeal.
The Pilgrim Inn offers Wi-Fi with good coverage and decent connection in some areas, which many guests found satisfactory and easy to connect to. However, the quality of the Wi-Fi appears to be inconsistent with numerous reports of the connection being unreliable or not working at all, particularly in the rooms. Guests noted difficulties in logging into the WiFi with some mentioning that the WiFi signal was virtually non-existent or feeble. Despite these issues, the staff is generally described as professional, friendly and helpful, though there were instances of poor customer service and lack of response regarding Wi-Fi problems. The Wi-Fi service provided by Fuller's was mentioned a few times, but it didn't seem to significantly improve the connection experience for some guests. Overall, while Wi-Fi is advertised and sometimes works well, guests should be prepared for potential connectivity issues.
The Pilgrim Inn proves to be an ideal spot for family gatherings and offers a great location for those looking to explore the New Forest area. It has been highlighted as a nice family venue with several family-friendly areas, making it a comfortable option for visitors with children. The family rooms, some equipped with a sofa bed, cater well to different family sizes and the responsive staff promptly attended to any specific family requests. Many guests mentioned that their children, including those with specific preferences, were well looked after and had a happy stay. The hotel's proximity to attractions like Paultons Park further enhances its appeal for families. Overall, it has received positive remarks from families who had a fabulous time and plan to return.
The Pilgrim Inn offers an array of accessible amenities that cater to guests with disabilities, making it a commendable choice for those requiring special accommodations. The property features accessible rooms thoughtfully designed with high accessibility equipment and facilities. Guests noted that the rooms, including the bathrooms, are fully accessible with some highlighting the spacious shower areas as a particular advantage. The inn also provides wheelchair-accessible rooms and ground floor options, ensuring ease of movement throughout the property.
Despite these positives, some reviews indicated areas for improvement. There were mentions of the commode and shower devices posing challenges and a lack of clarity regarding the availability of an accessible bathroom during booking. Furthermore, baby-changing facilities may not be as accessible as expected.
Overall, The Pilgrim Inn demonstrates a strong commitment to accessibility with most facilities in place, though some minor adjustments could enhance the experience further.
The Pilgrim Inn encapsulates the essence of a boutique getaway with its individual and unique charm. Positioned in a boutique location, this thatched building offers a delightful blend of olde-worlde allure combined with a clean, modern feel. Characteristically charming and beautifully decorated, it boasts a vintage style that runs throughout the property, creating a welcoming, cozy ambiance.
Inside, guests are greeted by tastefully decorated and spotlessly clean rooms that exude a lovely boutique ambiance. The inn’s interior is both instantly appealing and super charming, featuring stylish furnishings and low lighting that add to its intimate and elegant atmosphere. The boutique hotel decor is complemented by excellent decor choices that enhance the inn's attractiveness both inside and out.
The Pilgrim Inn's exterior is just as captivating with a lovely thatched roof that hints at the vintage style waiting within. Despite its nostalgic design, the rooms are nicely modernised, ensuring all modern comforts are met without compromising on its characteristic charm. Overall, this fantastic boutique hotel offers a well-presented and stylish retreat for those appreciating a mix of contemporary and vintage styles.
The Pilgrim Inn offers excellent accommodations for dog owners, marked by its very dog-friendly atmosphere. Guests appreciated the spacious pet-friendly rooms that comfortably fit even large breeds while maintaining cleanliness. The inn provides ample grassy areas for dogs to roam, which was a notable feature for many.
The staff goes above and beyond to cater to canine companions with thoughtful touches such as dog bowls, treats and even sausages at breakfast. Visitors praised the availability of dog blankets and the designated dog station, making their pets feel right at home.
One of the standout aspects is the flexibility regarding where dogs are allowed, including the bar and the restaurant, making the experience more inclusive for dog owners. The property's warm welcome extended to dogs ensures a pleasant stay, encouraging repeat visits. In summary, The Pilgrim Inn adeptly accommodates dogs with a variety of amenities and services, earning high marks for its pet-friendly environment and helpful staff.
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Location
Travelers embarking on cruises will find the inn particularly convenient, as it is only a short drive from the cruise terminal. Despite its proximity to Southampton, the hotel enjoys a quiet setting, ensuring a peaceful stay away from city noise. Yet, it remains well-placed for various attractions, including Paulton's Park and Peppa Pig World, making it a versatile option for family getaways.
Guests appreciated the picturesque, wooded surroundings that give the location a sense of seclusion and beauty. The inn itself is a lovely, boutique establishment that adds a touch of rustic elegance to any stay. With spacious rooms, secure parking and good food, The Pilgrim Inn offers a serene retreat while being conveniently close to major routes and destinations.
Whether visiting for a family holiday, a romantic escape or simply a stop before boarding a cruise, the location proves to be superb—combining ease of access with the scenic charm of the English countryside.
Breakfast
Guests frequently mentioned the high quality and taste of the breakfast, noting it was delicious, amazing and even one of the best they've had at a B&B. There is a good selection of cooked options, including Eggs Benedict and locally sourced products, catering to diverse dietary preferences, even plant-based diets. The complimentary breakfast added value to their stay and the exceptional, friendly service stood out for many.
However, some guests encountered issues, such as slow service and inconsistency in quality. On certain days, technical problems like gas supply failures or lack of hot water affected breakfast availability. Minor criticisms included overcooked eggs and limited food towards the end of breakfast hours.
Despite occasional hiccups, the overall sentiment is that The Pilgrim Inn serves a fantastic breakfast that leaves a lasting impression on its guests.
Dinner
However, some guests felt their dining experiences were underwhelming, pointing out that certain meals were merely average, basic or even disappointing. Issues such as long wait times for service, substandard food on specific nights and not-so-good fish and chips were mentioned, indicating room for improvement. Additionally, the restaurant’s service was sometimes described as slow, amateurish and in need of better coordination.
Despite the occasional negative feedback, it’s clear that The Pilgrim Inn generally provides a satisfying dining experience, especially for those who appreciate great pub food in a welcoming setting. The positive remarks about the food and the restaurant far outweigh the criticisms, making it a worthwhile option for visitors.
Rooms
Guests appreciate the comfort and homelike feel of the rooms, making them ideal for a restful stay. Many found the rooms to be both charming and well-appointed with lovely furniture and ample facilities. Cleanliness is a recurring theme in the reviews with many highlighting that the rooms are fresh and well-maintained.
However, there are a few minor drawbacks. Some guests noted occasional issues such as poor air conditioning, inadequate heating and broken window blinds. Traffic noise and room darkness were also mentioned by some reviewers. Despite these minor issues, the overall impression is that 'The Pilgrim Inn' provides excellent accommodations with large, comfortable rooms that cater to guests' needs, making it a great choice for travelers seeking a pleasant and cozy stay.
Beds
Cleanliness
However, there are a few areas of concern. Some guests noticed cleanliness issues, such as dust, mold in bathrooms and grubby carpets. A few reviews mention that certain areas like the hallways and stairwells appeared drab and worn and the quality of cleaning did not always meet expectations. Specific complaints included stains on room carpets, cobwebs and cup ring marks on furniture, suggesting a need for more attention to detail in these aspects.
Despite some imperfections, the hotel's ability to maintain a high standard of cleanliness in most rooms receives commendation. Impressions of the hotel's cleanliness remain overwhelmingly positive with the majority of guests finding their rooms spotless, comfortable and well-furnished.
Staff
Words like "lovely," "fantastic," and "superb" are commonly used with particular staff members receiving individual acclaim for their kindness and efficiency. From ensuring rooms are spotless to making sure coffee flasks are filled, the staff’s dedication to high-quality service is evident. Positive interactions are not just limited to hospitality services; restaurant staff received high marks for their courteous and friendly demeanor, enhancing guests' dining experiences.
The staff's constant smiles and optimistic attitudes at breakfast contribute to a friendly and welcoming environment. Whether for business or leisure, visitors have repeatedly expressed their satisfaction with how the staff cannot do enough for them, positioning friendliness and professionalism at the core of The Pilgrim Inn's appeal.
Wi-Fi
Family
Accessible
Despite these positives, some reviews indicated areas for improvement. There were mentions of the commode and shower devices posing challenges and a lack of clarity regarding the availability of an accessible bathroom during booking. Furthermore, baby-changing facilities may not be as accessible as expected.
Overall, The Pilgrim Inn demonstrates a strong commitment to accessibility with most facilities in place, though some minor adjustments could enhance the experience further.
Boutique-Style
Inside, guests are greeted by tastefully decorated and spotlessly clean rooms that exude a lovely boutique ambiance. The inn’s interior is both instantly appealing and super charming, featuring stylish furnishings and low lighting that add to its intimate and elegant atmosphere. The boutique hotel decor is complemented by excellent decor choices that enhance the inn's attractiveness both inside and out.
The Pilgrim Inn's exterior is just as captivating with a lovely thatched roof that hints at the vintage style waiting within. Despite its nostalgic design, the rooms are nicely modernised, ensuring all modern comforts are met without compromising on its characteristic charm. Overall, this fantastic boutique hotel offers a well-presented and stylish retreat for those appreciating a mix of contemporary and vintage styles.
Dog Friendly
The staff goes above and beyond to cater to canine companions with thoughtful touches such as dog bowls, treats and even sausages at breakfast. Visitors praised the availability of dog blankets and the designated dog station, making their pets feel right at home.
One of the standout aspects is the flexibility regarding where dogs are allowed, including the bar and the restaurant, making the experience more inclusive for dog owners. The property's warm welcome extended to dogs ensures a pleasant stay, encouraging repeat visits. In summary, The Pilgrim Inn adeptly accommodates dogs with a variety of amenities and services, earning high marks for its pet-friendly environment and helpful staff.
No, The Pilgrim Inn doesn't have any pool.
No, a spa isn't available at The Pilgrim Inn.
Yes, The Pilgrim Inn welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at The Pilgrim Inn.
No, The Pilgrim Inn doesn't have a gym.
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